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Rocket Lawyer

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447 User Reviews

6.3

Overall Score

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Author: Kaitlyn Short

LAST UPDATED: March 3rd, 2025

Rocket Lawyer offers affordable online legal assistance. It has created more than three million legal documents, answered more than 30,000 legal questions, and incorporated more than 900,000 businesses. Rocket Lawyer provides both personal and business legal aid and offers a broad range of resources for each client.

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The Good

  • Premium Membership and Pricing
  • Free Trial
  • Personal and Business Options
  • Online User Experience
  • Customer Service
  • Legal Resources

Rocket Lawyer has several great features to its online legal services. Not only does it provide options for personal and business needs but it offers a free trial so that customers can try Rocket Lawyer's services before making a final decision. Rocket Lawyer also has several educational and informative resources. These features are broken down as follows:

Premium Membership and Pricing

The Rocket Lawyer cost for a Premium Membership is $39.99 a month. This membership gives clients access to legal documents, customer service, and general counsel to legal questions for free. Rocket Lawyer does not require a contract so that clients may cancel their service anytime.

This membership also gives customers huge discounts on Rocket Lawyer's On Call Attorneys and Registered Agent services.

People can purchase its services or documents a la carte. But most of these products cost more than the monthly subscription. When compared to the cost of legal representation and other legal fees, Rocket Lawyer saves business owners thousands of dollars.

Free Trial Offer

If you want to try Rocket Lawyer before committing to a membership, you can create your first legal forms for free or sign up for a free one-week trial. This trial gives anyone access to Rocket Lawyer's legal documents, lawyers, and resources.

Personal and Business Options

Rocket Lawyer provides online legal services for personal and business needs. Small business owners have used Rocket Lawyer to navigate the difficulties of starting a business without having to spend tons of extra money on legal advice. Others may use it for personal needs, such as legal aid with divorce or support with a workers' compensation settlement without paying thousands to hire an attorney.

These online service features can often be minimal, but Rocket Lawyer gives customers legal advice on a plethora of options.

Types of Business Law Help and Documents

  • Start an LLC, Non-Profit, C-Corp, or S-Corp with statewide legal services.
  • Make A Business Contract- Make Non-Disclosure Agreements, A Release of Liability, or Independent Contractor Agreements.
  • Rent a Property- Create Lease Agreements, Eviction Notices, or Rental Applications.
  • Protect Your Ideas- Create Trademarks and Patents.

Types of Personal Law Help and Documents

  • Plan your estate- Create Last Wills and Testaments, establish power of attorney, and create a living will for old age.
  • Get a divorce- Get assistance with Child Custody, Divorce Papers, or ask personal legal questions to an attorney.
  • Lending someone money- Make a Promissory Note, Demand for Money Owed, or create a Debt Settlement Agreement.
  • Buy or Sell a Home- Get the documents and forms for Intent to Purchase Real Estate, Real Estate Purchasing Agreements, and Quitclaim Deeds.

Online User Experience

Not only is Rocket Lawyer's website very easy to navigate, but clients also have access to an online portal from any device at any time. The online portal also offers secure cloud storage for legal documents. Its online legal forms and reports have been clear to read and sign for Rocket Lawyer's clients.

Customer Service

Clients receive free registered agent service for 12 months. These agents provide excellent customer support by answering questions and sharing legal insights. Agents also file incorporation papers on your behalf, as well as, help its clients receive the paperwork needed for their legal matters. Rocket Lawyer reviews have been positive because of these features. Rocket Lawyers' customer service is incredibly useful for understanding contracts, the law, and complex legal forms.

Legal Resources

Rocket Lawyer's website has a very informative blog, attorney directory, legal articles, and a legal dictionary for anyone to access and reference.

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The Bad

  • File Your Own Documents
  • Lack of Attorney Information

Rocket Lawyer offers a wide range of valuable services to its customer base. However, there are a few drawbacks to its services.

File Your Own Documents

Clients have to file legal documents on their own. Rocket Lawyer does not submit the reports to an appropriate government agency, this will need to be done by the client. Although this company makes you file these forms yourself, it does give step-by-step instructions to help its clients fill out these forms.

Lack of Attorney Information

Rocket Lawyer does not give any information about how the attorneys and other legal staff in its network are screened. There is also no written standard on the website on how thorough the Rocket Lawyer team will review your documents for accuracy.

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The Bottom Line

Rocket Lawyer can offer general counsel, help with contracts, starting a business, as well as offers many other features, all without going to a law firm and paying the law firm steep pricing.

Of course, if your legal needs are a bit complicated, meaning you have a tricky legal issue, or you want to be able to gauge the quality of legal counsel, you may want to upgrade your Rocket Lawyer plan. We recommend looking into its service of On Call Attorneys or contacting a local law firm.

Rocket Lawyers premium membership makes all of its features and pricing cheap and will help individuals with almost all of their legal problems. This membership gives customers access to legal forms, and general legal advice at any time, which can help small business owners get started.

If you are looking for a reliable and trustworthy service, Rocket Lawyer has shown that it is one of the best online legal services.

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User Reviews

Star Rating

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4.9

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447 Reviews

Review Breakdown

5 grade

89%

4 grade

6%

3 grade

2%

2 grade

0%

1 grade

2%

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Review Source

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Mark Nelson Rancho Santa Margarita, CA

I did not intend to sign up for the subscription and was charged $39.99 on my company credit card for over two years ($1,000+). The charge was small enough that it flew under my approval radar and ran on until it was noticed almost by accident. These types of subscription scams are not uncommon and we clearly missed this one. I consider these deceptive trade practices and I anticipate that your company and others with similar business practices will likely end up on the wrong end of a class action suit. Your Customer Service agent Kristina was the only positive experience that I have had with your organization and managed to get me a very small refund...I think she did as much as she could within her delegated authority to address my issue, which I appreciate....I give her high marks and I give your company the lowest marks possible due to your deceptive practices.

1 year ago

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Review Source

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Bruce Flohr

Rocket Lawyer is the worst company to open an LLC with. They claim to take care of all everything necessary that it takes to open an LLC, however they have failed to notify us that we need to publish the the business within 120 days. Not only that, when confronted about their lack of information when being one of the most expensive companies to use, the tried to claim they they did notify us about the requirements, however their claims could not be substantiated. They offered to publish our company for $1,800 when all other services charge $375. While they do answer the phones, they do not offer any legal services which they insinuate that they do. Rocket Lawyer is a complete waste of Money and should be avoided at all cost. Date of experience: March 29, 2023

2 years ago

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Bean's House Elf Culver City, CA

Absolute scam. Shocked to find that I have been billed monthly since August 2021 ($39.99/month). I never subscribed or agreed to this service, have never received a bill, but apparently have been billing my card monthly and just noticed it. You call their phone line and it says to leave a message to "downgrade" your sevice — but the "message box" is full and you can't leave a message. There is no where on the site to cancel without signing up. Thank goodness there is social media to blast on every possible website warning everyone about Rocket Lawyer. BOO. (We don't even have subscriptions to Disney or Showtime, but were paying for this???)

3 years ago

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Review Source

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Stephen Norman Seattle, WA

Deceptive "free trial." Charged my $39.99 for five months without any confirmation that a free trial had ended or that I've made payments. My attempts to reach out to customer support were unsuccessful. Voicemails to no one. Emails with no response. Finally one email response offered a "courtesy" of refunding one month's bill. This was unacceptable as I had not used any of the services. Finally i was able to connect with a customer service rep on the phone who was very understanding and kind and fixed my issue, refunding me the full amount.

1 year ago

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Cassidy Gundersen Orem, UT

I used Rocketlawyer for an NDA for my small business. They make you sign up for a free 7 day trial to use their service and then automatically charge you after that period is over. I cancelled my subscription after 5 days but they continued to charge me for 2 months after that. They would not get back to my repeated complaints and customer service requests and I have still not gotten a refund. Whatever you do, do NOT use Rocketlawyer.

7 years ago

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Brian Connolly

Documents might be useful to some, but the subscription model is predatory. They never send any sort of e-mail confirmation or receipts, so it's easy for consumers to not realize they are being charged $39.99 per month unless they see the line item on their credit card statement.

2 years ago

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Tony Peurrung Richland, WA

While the document production was fine, I found a $40 charge that I didn’t expect. There was no indication when I purchased the $5 package that such charges would follow. Good thing I paid attention to my credit card bill. Beware!

5 years ago

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Bob Denkers Anaheim, CA

this is a scam company they give you 7 days free to hope your forget to cancel, They did not even have what I wanted and they still charged me, I tried to get a refund but I they refused

5 years ago

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Darlene Orvis Dunedin, FL

I made a will and can not get it notarized because there is no notary page and no way to get one, Useless

3 years ago Edited February 22, 2022

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