LegalShield, also known as Pre-Paid Legal, develops and markets pre-paid legal plans for legal services through a network of more than 6,900 independent provider attorneys across the U.S. and Canada. For a monthly fee, members can access law firms without having to worry about hourly bills. LegalShield's primary goal is to provide affordable legal protection for everyone who needs it. Among the best online legal service companies we have reviewed, LegalShield offers a variety of legal documents and are among the most affordable. At the bottom of this page checkout some LegalShield reviews from real customers.
LegalShield offers a variety of legal advice so customers can choose a plan that best fits their needs. Also, LegalShield offers several products and services, like identity theft protection, real estate advice, divorce advice, speeding tickets, will preparation, and more.
Customer service has great reviews from consumers. A Resource Center is available 24/7 that provides definitions and explanations for difficult legal topics and legal matters.
LegalShield has made it very easy for members to contact a lawyer whenever they have legal questions or need legal assistance. Members are given a toll-free number to their Provider Law Firm.
LegalShield wanted to ensure that customers could have access to their legal forms and service at any time. For this reason a LegalShield associate is available 24/7.
The cost for a LegalShield membership is broken down into four options, Personal/Family Plans start at $24.95 a month, Small Business Plan start at $39.00 a month, Commercial Driver Plan start at $12.95 a month, and Identity Theft Plan at $12.95 a month.
Personal/Family Plans- LegalShield offers unlimited legal advice, trial defense services, coverage for your family, and 24/7 Emergency Assistance for $24.95 per month.
An upgraded version of this Family Package will cost $44.95 per month but assists customers with moving violations, DOT violations, tragic accident assistance, Will preparation, IRS audit, and many other legal services.
Small Business Plans- This service provides small business owners with professional legal advice at a much lower cost. This package gives small businesses access to all LegalShield features starting at $39.00 per month. Price may vary on the size of the company.
Small business owners can't afford an on-site attorney but they also can't afford to not have legal advice. This saves companies thousands of dollars each year for access to all of LegalShield's documents, attorneys, and professional help.
Commercial Driver Plan- Commercial drivers tend to have unique questions when it comes to legal matters. The Basic Commercial Drivers Legal Package offers a wide variety of services starting at $32.95 per month. Upgrading to the Super Commercial Drivers Legal Plan costs $44.95 a month.
Identity Theft Plan- With thousands and thousands of hackers and scammers throughout the world, IDShield is a product created by LegalShield to protect individuals and families from the Dark Web and identity theft. It's individual IDShield Plan costs $12.95 a month, and for the IDShield Family Package it is $27.95.
IDShield immediately starts monitoring your ID and alerts you when there are suspicious issues with your ID. It has programs that search your credit records, public records, court records, the sex offender lists, address changes, payday loan, high-risk applications or transactions, and it also monitors your information that appears on the Dark Web. These features protect you from identity theft, the dark web, and credit card fraud.
This package is one of the most useful packages we have seen. Not only does LegalShield protect individuals from the law, but also protects from hackers, scammers, and identity theft.
On average, a LegalShield attorney has 19 years tenure in their profession and 13 years as a LegalShield associate. It has helped clients with almost everything that could require a lawyer. Everything from identity theft to a car accident, LegalShield can offer help in a variety of situations.
The LegalShield app gives customers access to all of their documents and files instantly. The app provides customers with the legal forms they need and getting answers to simple questions.
LegalShield is a Multi-Level Marketing business. This business model can be a good thing for those looking to make a little extra money. Sadly, it has been known to scare off potential customers. In the case of LegalShield, this business model has helps cut down on costs for legal assistance and provide competitive rates that other law firms can't offer.
Multi-Level Marketing is when customers of its product or services become brand ambassadors. Customers sign up for a membership and as they refer friends to join LegalShield they make money. Some people are scared of the MLM business model because there is a stigma that people who join only lose money or its all just a pyramid scheme. These ideas could not be farther from the truth.
Because each client is also a potential employee, LegalShield takes care of its members better than most of its competition. Customers clearly show their support in the reviews below. The LegalShield complaints are often particular and do not apply to the entire company but to a specific employee or moment. LegalShield's reviews are among the best we have seen in the online legal service market.
Put simply, this business opportunity does not force you to sell products but rather recruit friends and family to use LegalShield's services. The compensation plan is simply receiving a portion of the service price each month the person you referred is still a member (also called a residual income). In simple terms it is a glorified referral program. Customers just reap the benefits every month instead of a one time offer.
While LegalShield does offer some beneficial services for a reasonable price, there are limitations as well. There is no testing period for potential clients which can create problems. There is also some missing information regarding important legal processes and whether or not LegalShield handles these cases.
LegalShield does not mention whether or not it's contracted law firms will file legal documents for their members. However, LegalShield's lawyers will provide direction on how to do so.
LegalShield does not currently offer a free trial to potential members, which does not allow prospective members to test the water before deciding if they should choose this company for their legal needs.
There is a $10 one-time enrollment fee when signing up for LegalShield. New members are required to pay this fee and is non-refundable.
Appreciate the knowledge and prompt responses from the Legalshield attorneys and customer service representatives.
We have been members of LegalShield for many years. We haven’t needed their services very often but when we have called with questions they have been very responsive and helpful. Once we needed help they couldn’t provide over the phone so they referred us to a local attorney who took care of our needs at a reduced rate. We will maintain our membership as insurance.
I have had the absolute worst experiences with this company. They used to be decent about five years ago, and now are just a major waste of money and time. I attempted a referral for a family law attorney while dealing with a dangerous divorce case in a situation I was desperately trying to get out of. Parker Stanbury stated they couldn't take on the case bc of a conflict of interest because my ex previously had an account for a month several months ago. My ex's attorney has filed documentation that has held perjury and basically ruined my children and my lives, and he has even stated she is a major waste of money (she is likely in the same referral group). The attorney they referred me not only ended up being a headache I couldn't get off the case, I was better of representing myself and she wouldn't put the proof forward. Now I am in a situation where my ex is denying my children medical attention and that my youngest son even has asthma on public court documentation and my children's lives are at risk. Go through them if you want to waste your money, your time, and end up in a situation where you have to possibly spend your time suing in civil court due to damages.
I signed up for service and never heard from them. I called them once and they said "there's been a complication and we need more time to process your application". Then I still did not hear from them and called again and they said "your application was denied and unfortunately we will not be refunding your membership charge." I said "then why am I not getting service?" They said "That's company option". I said "Then why am I not getting refunded?" They said "Company option". I said "I don't understand, what does that even mean?" They just repeated, "Company option." It was very strange, and certainly not right. I had to call my bank to file a dispute and seek out other legal services. Don't waste your time or money on these scammers!
I had the service for an hour, realized it was useless and called immediately to cancel and request a refund. I was told to put it all in an e-mail which I did and that I'd certainly be refunded in up to 15 business days. After 15 business days I was told a refund was still under review. I asked to speak to a supervisor who told me that I would definitely get a refund but it could take up to 60 days!!! When I said I was told it would take "UP TO" 15 business days she said, "It usually does but it could take longer, up to 60, and I have no idea when it will be processed." This is disgusting!!! It took a second to take my money and I have to wait MONTHS for a refund for something I never used???
Didn't meet my expectations! Had to close the account and stop subscription. Basically it;s not what they claim
We have used our membership multiple times and have saved/recouped more money than we have paid for our membership, as well as received legal advice that prevented some potentially costly mistakes. Here's a few examples from the last 4 years: Disputed mechanic's bill due to faulty parts - saved $550. Wrongly charged bank fees - recouped $800. Wills & POAs written - saved $900. Member Perks discounts saved us hundreds of dollars on hotel stays & over $150 on a men's business suit. Employment contract reviewed and a letter written - $330 in unpaid overtime received (plus no charge for the letter) Peace-of-mind being able to speak with a Lawyer moments after a car accident - priceless. And, we have never paid more than our monthly membership fee.
The service is a joke. They are more than happy to take your money every month but when it comes to servicing their customers they make it very clear to that they’ll do as little as possible and will charge more money. In fact the attorney was adamant about it so adamant about it he couldn’t be bothered with the details of my issue. I dealt with this absolute rude Attorney who kept interrupting while I was explaining the details of my issue and he had the tenacity to put me on speaker after I was forced to demand that he listen and stop interrupting while I was explaining the issue. He must’ve mentioned at least 3 times that additional charges may be down the road which I have other Attorneys for. He was pre-occupied with getting more before knowing the full details. This seems to be the MO with this scam company. Absolutely unprofessional horrible customer service. This was the 2nd time that I had spoken with this particular attorney and he did the exact same thing on the first call. This was a complete waste of time and money, money spent that I never received rendered services for. It wasn’t about my issue it was about UPSELL and getting more money. Legal upsell should be the name of this company not Shield.
This is a honest review no hoopla and totally unbiased . Me and my wife had the service and never used it , I even paid for speeding tickets forgetting that I had them . Well this year right before the pandemic my “ luxury “ condo that I was renting for $2300 a month ( this is slot of money in Florida ) starts leaking . I contacted the office and they promised to fix it . They did several weeks later , however the walls inside my apartment started turning green . They said it was nothing . Days later it leaked again this time worse . Several weeks went by and now the wall was black . The management office at this point wasn’t returning our emails or calls and given us the cold shoulder . We felt we rented the money out from the Tom hanks movie everything stated to go wrong in this place ; ac plumbing etc and nobody will get back to us in time . We hired a mold inspector and sure enough we had mold and we’ve had it . So I called my Legalshield provider attorney for the very first time and BAM!!! They wrote a letter to the management company . A few days later I got a personal call from the property manager apologizing and wanting to make amends . It was too late we had enough of them , we got our original deposit back , we had no penalties and they where willing to throw a few months rent . Legalshield is a real service , without them we couldn’t break our lease without penalty . The money we got back paid for the membership for many years over ! It works folks !
Referred me to Dennis L, after referring me to an office out of jurisdiction for my case first. Worst attorney I have ever seen, honestly surprised he is still practicing. If Legal Shield did not send me or anyone to him, I guarantee he would not have any business. I did his entire job for him in our case, then he would never call back days, weeks, after he said he would everytime. He also said that he sent a letter to the people I was pursuing and he screwed me over completely and sent it to the wrong address! Not to mention 30 days after he said he originally would. Absolutely awful and should not even have his job, I don't even have a chance to reclaim my $3,500 someone practically stole from me because of "Attorney" Dennis L's blatant negligence. If you are referred to Dennis, simply don't waste your time. The last time said he would "Call me back" was about 60+ days. Honestly that makes me frustrated at LegalSheild as well for sending me to someone as awful as him... Months of him running me in circles, not doing his job, and ultimately losing my potential of receiving three times reimbursement for my 3500 loss.
I closed my account more than two months ago and are still taking money. Please note, I did not benefit from them with anything during my subscription period .. The worst service ever
Just thieves, I closed my account more than two months ago and are still taking money from me. Knowing I called them more than once I don't know why this theft
Lou Tufillaro IV
This service was a waste of my time and money. The attorney they assigned to me did not make any attempt to contact me, and I had to chase him down for almost 2 months. When I did get through, I was told by his partner that he was too busy. Huge waste of time. I'm in a worse position now that I was before I put my trust in LegalShield.
I had a bad experience with a lawyer. I called my field rep who walked me through the complaint process and I got to talk to a different lawyer. The first refused to even look at my contract, the second reviewed it and was very helpful in giving me some important information on what to watch for going forward. My field rep was a good listener and put no pressure on me to "stay" as a member. As a result of my second experience, I am glad to have this membership. I guess not all lawyers are suited for this empowering service. It is good to now I have back up!
LegalShield offered me the best legal information while I was trying to assess a business opportunity. If it wasn't for LegalShield I would have been exposed to liability I could have avoided. They are seriously a great tool and asset with great resources, assistance, and forms. They are worth every penny.
An ongoing property issue I was having with my ex was solved within a 1/2 hour conversation with my Legal Shield attorney and a letter from him. It had been dragging on for years because I couldn't afford a lawyer. I'm SO happy.
I'm a longtime member of Legal Shield (over 10 years) but I am reluctant to recommend it because of my experiences. I am dissatisfied with their service of providing attoney advice as a monthly membership. The plan works by allowing you to call a phone number for a local provider firm and then speaking to an attorney by phone about your legal matter and having them perform legal services for you. Don't get me wrong, the plan is a good value for the money and you get a lot. However, it has serious limitations that you need to be aware of if you choose to get it. Here are some problems I have come across. First, you get too much bad legal advice. I had one case where I spoke to attorneys to file two cases against a landlord and a moving services company. Advice was adequate to cover the case filing but they neglected to warn me to file against all of the parties involved. The outcome was that I couldn't collect on the judgement because the moving company didn't have property in its name. Had I questioned the owner and learned of his banks and other business names I could have collected. Case fail. I had another time when a tenant in an apartment complex retaliated against me for complaining to the complex about her noisy children who were loitering in the street outside my apartment. The mother falsely claimed that I was stalking her and the complex decided to get rid of me by filing for eviction on the false claim that I was a stalker. All through that case I followed advice from the provider firm to the letter yet when I was sued and filed to use my legal defense hours benefit the firm rejected my case as unlikely to win. I appealed to the state attorney general for help and the company reversed policy. The supervising attorney was sent to help me and attended the eviction hearing however he seemed to not spend any time on the stalking charge. The mother lied on the stand and the attorney didn't question and discredit her. I lost the case and ended up appealing and settling however it damaged my credit because it showed that the apartment complex filed to evict me. My most recent case was a fraud case. Their service failed to help with this one also. I called several times on this one and did talk to one attorney who was helpful but at it developed their managing attorney almost wrecked it. First, he said that they couldn't review the case because there was a 10 page document review limit. Next they said that they didn't have any attorney specialists that handled this area of law. Third, a supervising attorney told me, without even reviewing the case documents, that the case had no merit. I was able to find attorney specialists on my own but I expected for Merrit Webb to be able to do this for me. I also had a disability insurance case where they referred me to a local attorney. However, this attorney didn't bother to read my doctor's notes and did't strengthen the case by asking me to do a pain and fatigue journal and to have friends and family write letters about how impaired I was because of the condition. The case dragged out four years with a positive conclusion but it was hampered by the lack of initiative of the Legal Shield referral attorney. I've spoken with Legal Shield's corporate office and they have no interest in correcting these problems. Their stance is use the service if you want and if you don't like it then quit.
John J Benson, Sr
My daughter contracted with Legal Shield. She requested their assistance to resolve a miscarriage of justice at an Equitable Distribution Hearing at the Circuit Court in Leesburg, Va. She was without a lawyer because the attorney representing her (Jennifer C of Whitbeck, Cisneros, McElroy quit less than two months before the hearing (after agreeing to the hearing). Legal Shield, for some unknown reason, referred the matter to a non-participating law firm (Offit|Kurman). The matter was urgent, but it took more than a week for the attorney(David S) to respond. My daughter refused to agree to a fraudulent settlement agreement at the hearing on 9/13/2018 and was not allowed to testify that her husband was lying along with a witness (his secretary). The judge(Stephen S) would not allow my daughter or her two adult children to testify, who were on the witness list. She signed an agreement with Offit|Kurman on September 27, 2018 and specifically requested Mr. Stone file motions to obtain spousal support, life insurance, medical insurance, pension(QDRO), payment of outstanding medical bills, debt relief and legal fees. My daughter as a homemaker had no income, while her husband was earning in excess of $157,000.00 a year. Mr. S, after more than 5 months, failed to file any motions and billed her almost $40,000.00 (with full knowledge of her circumstances). A hearing on March 18, 2019 was held where the judge (S) rejected Mr. S's brief and left my daughter penniless, on medicaid, food stamps, and facing bankruptcy. Her ex-husband fled the state of Virginia after the 9/13/2018 hearing and is a fugitive with an outstanding arrest warrant. Multiple letters and emails were addressed to Mr. Jeff B, CEO at Legal Shield. Mr. B has failed to respond regarding the matter.
Carolyn W. Clark
First I noticed all reviews with over 1 or 2 stars are 4-5 years old. All of the experience I've had with the Legal Shield provider in Hawaii have been totally useless. The lawyers are useless, rude or both, any attempted to hire the firm beyond initial contact have failed. I just talked with a women who could not get her dates straight _ i've been trying to talk to a lawyer for over 10 days and they keep saying I'll call back in 3 days and called me difficult. What a total waste. Save your money.
EXCELLENT: Sales rep TERRIBLE: Literally everybody else in that company. I had an experience that is so ridiculously bad, that I wouldn't believe it from another person. So I decided to write a review that is as clear & succinct as possible. 1) Signing up. The onboarding email should arrive within 24 hours and has very specific steps. It's slower & more cumbersome than is normal for modern websites. I'll take partial ownership for just trying to dive in before getting the email. 2) First call with the lawyer. Nice, intelligent lady. I expressed an issue in which I had my own confusion. She took it upon herself to make assumptions within that confusion & gave me advice that didn't help. Within that advice (to go to the DMV), she assured me that I should call if I had any issues. 3) Attempt at a second call with same lawyer. The assistant tells me that the lawyer got my message & just needs to clock in for the day. She'll call back ASAP. 45 minutes after just waiting at the DMV, I just made the decision on my own. 4) Second actual call with lawyer. She calls back 8 hours later to tell me that she forgot to call back before. We recap & there was a little of the "you told me this, so I thought that" scenario. It would be a fair point if we were both equally lost & no one had the responsibility of collecting specific information to dispense relevant advice. Given that one of us did have that responsibility, equalizing our position was probably a bad move. The implication is that if I'm lost then it's reasonable for her to be lost too. She was pleasant and the conversation was pleasant too. It just wasn't helpful. She repeated exactly what I told her as the new advice. 5) Attempt at web portal access. I open the web portal & it closes immediately (within seconds) telling me that I took too long to type. 6) Email complaint to sales rep. She opens claims on my behalf without my consent and without explaining what it entailed or what would happen as a result. She later takes ownership for that mistake. 7) Call back from LegalShield where they just dive into a series of questions. When I explained that I didn't understand the purpose of the questions, and that it doesn't actually solve my problem, the rep became frustrated and insisted that she had to follow a process. It is a part of the complaint that I didn't know was filed. When I insisted that I didn't care about her process, she placed the onus on me to tell her who to direct the call to. This one was probably the coupe de grace. Not only could she not help me, but then she wanted to make it my responsibility to know who should handle a problem that she doesn't even want to understand. 8) Call back from another LegalShield rep. I pick up & they hang up. I call back immediately and the assistant tells me that they got the message & will call back ASAP. I think you can see where I'm going with this... There was no call. 9) Called sales rep again. She does the sales rep thing and shows empathy and concern while tactfully selling me on the idea that the company is great & that this is all just a fluke. She listens just long enough for me to vent an issue but interrupts before it becomes a tirade. This is very impressive. Against my better judgement, I decide to myself that if the caller from point #8 calls back, not ASAP but at least within 4 hours then I'll do exactly that. I'll forget & move on. 10) 6 hours later, near the end of the work day, I got a call back from the rep from point #8. Again, just as I pick up, they hang up. At this point the whole experience is just unbelievable.
P. Tisha Gonzales
❗RED FLAG❗*DO NOT REGISTER 💲 LEGAL SCAMMERS* I was informed and promised by a "LEGAL SHIELD" representative, that the attorney assigned to represent my case of "Illegal Impoundment of Vehicle" is a legit action, for filing a law suit. I was guaranteed, without doubt; my vehicle would be released to me with "NO" attached fines or fees to be paid out of pocket. My vehicle was impounded last year August 21, 2018, to this day; September 1, 2019, "I DO NOT" have my vehicle in possesion. I shed tears everyday, my stress level has caused me severe depression, anxiety, with loads of fear unable to get out of bed, or leave my house. LEGAL SHIELD, continued to withdraw monies out of my bank account which, caused overdrafts fees in the amount of $264.00. My bank called me questioning me about this "FLAG ALERT" mass overdrawn fees and withdraws to the same vender. I immediately informed my bank, of a prior "HOLD" I placed against my account with "LEGAL SHIELD" . Their accounting department was advised to no longer withdraw monies from my bank account, for the stress of on going run arounds, their failed accomplishments in releasing my vehicle. It was a nightmare to speak with my attorney, I'd make many calls leaving several messages on her cell; of " NO" returned calls; 4 weeks in finally, I would receive a call. Of the same call I would place a call to her assistant leave a message again, "NO" returned calls until weeks later. Unforgiven, approximately (9) months later I received a call from my attorney informing me, she was difficulties motioning the courts so, she decided to pay the fine herself; which (by the way) I had already "Paid" in '2002. I submitted many and provided "ALL" documents, receipts, and past letters to Judges proving ongoing harrassment by our courts system. Past documents of my late 20's verified all "Paid in full" - Zero monies owed. I submitted (48) each total pages 5 times of different dates, as they continued making excuses, we did not receive it! Pages were blurry! Pages were scrambled! Pages are confusing can you resubmit! I asked the attorney to "Motion" the 2nd court, jurisdiction law enforcement impounding of vehicle and the courts that have refused my past motion attempts maybe, possibly, I could show proof/illegal cause for impoundment which, she did not "DO", instead I received a letter in the mail that was typed July 24, 2019, to which I did not receive until August 15, 2019. Letter reads, in reference to your case pertaining to your vehicle "IS NOW CLOSED" if you are still having issues pertaing to this matter, you are on your own, "Good Luck" wish you the best, Thank you for seeking assistance with LEGAL SHIELD, in helping you with this matter. "HELPING ME" really! with what! I cry so much, and now throwing up as the towing company notified the attorney they are in the process of selling my vehicle, towing company giving false statments it is considered abandoned. This is not "Truth" I have made calls continuously, Vice Mayor's office has called, another attorney has called, Mayor's office has called to hold the vehicle, Board of Supervisor's also called and so has this attorney. Last year October 2018, 1 month after I opened my case, my son called LEGAL SHIELD completed a registration over the phone as he needed their help. He waited and waited for that call from an attorney, that call never came through. I called in and was notified that due to much backup it was going to take another few weeks, we waited! My son and I called in a few week later; we were "HIT" with a "WREAKING BALL"!!! My son and I were informed that he was not a registered client, if he needed their assistance he would have to become a registered CLIENT; I became agitated, I explained that my son was given his registration number and all the registered information given. The intake advocate became rude with me telling me either I have a problem or my son was calling another number. I again, gave her the correct registration ID#,her response was yes, that is one of our registration numbers but, he is not registered on our system, again LEGAL SHIELD withdrew $24.95, 2 times "double" out of my bank account. I have been crying so much because my son is. "NOW" incarcerated. I desperately need my vehicle, that was my only means of transportation. I beg God, crying to please set my son free after all, he is my only child - physicians diagnosed my son on November 2018 with a "Brain Aneurysm" Why? Is this LEGAL SHIELD such a scamming firm, robbing monies from myself whereas, I am unemployed laid up with back injuries, zero income and the only monies I had saved the've damaged with my bank account... I have nothing left, my vehicle is gone, my son is locked up, again, courts system errors, wrong profiling... This is all wrong not fair where is our justice, where is our rights!!! I am laid up with back injuries unable to work to earn an income 🚫DO NOT BECOME A CLIENT OF 💲 SCAMMERS
I was told by someone at my tax attorney’s office that LegalShield is like a concierge doctor - you pay a monthly fee ahead of time and when you need a lawyer for something that comes up they provide one. He must have been getting compensation for referrals, because their service is nothing like that. If you call, they want documentation about the issue emailed to their server in a complex process and in a week or so an associate of the law firm assigned to you by the app calls you and agrees to write a letter in response to whatever letter you got that need legal help with. That’s it. They will not do anything more. If you try to go beyond that first communication, they refer to to ANOTHER lawyer at a different firm for a supposed discount rate. It is clear they don’t even really read the material you sent to them. Their advice is always “pay the fine/bill/etc” or “you’ll never get that money back” and if you tell them again why you don’t think you should have to pay or why the money is owed you, they say “sorry, we’ve done your one letter already.” Their detailed contract review always consists of “yeah it seems pretty standard to me. Ok bye.” The advice you pay for is basically “do nothing” in every case, or else “here go pay another lawyer more money, we’re done with you.” They make it very hard to cancel the membership and autocharge your credit card. I had to change my credit card to a dummy card issued to me by my bank so they’d stop charging me even after I asked them to cancel my membership. I read that they are basically just a pyramid scheme. All the review websites that have glowing reviews are copies of each other, word for word.
I have the basic plan with identity theft, The basic plan is worth every penny I have used it a few times from getting my Clothes washer repaired in warranty, to asking legal advise, to getting a will written and revised after many years of having the service
I was a member over 5years. Every situation I had LegalShield could never find an attorney. Worst money ever spent!
LegalShield has saved me thou$and$ of dollars over the past 11 years. My biggest victory with them was when they helped us negotiate a mortgage loan modification and saved our house from foreclosure! I have also used the service dozens of times for my window washing business. On the extremely rare occasion that my experience was less than stellar, it only cost me the monthly membership fee. You can have a negative experience with a traditional attorney-client arrangement and it could cost you tens of thousands! And I've learned that I am not always right. Simply put, my family and I will NEVER be without our LegalShield protection plan!
I paid, not even sure how much, but the lawyer I talked to didn't know what she was talking about. Her advice was terrible. I had a call center try to steal my husband's pension, which is our joint acct. I do NOT need a POA & she said I did. She told me my husband doesn't care about me & to divorce him. It turns out this is a fraudulent call center & I do not need POA at all. I got a message from Legal Shield, part in English & part in Spanish. Then a Spanish site took over my computer, when I mention fraud. I figured it out myself & reported to call center to the Identity theft consumer's protection AT NO COST. First time, possible never again.
Horrible customer service and very bias attorneys.
I’ve been a member since 2002. Best value ever, I will never be without this membership! Great Law firms, and great customer service!!!
I have been a LegalShield member for 1 year now. So, far I have made calls about various situations that I had needed Legal advice on and I have been very pleased. This service has helped a lot people that I know, also. I have peace of mind knowing I have this service.
I had been a member of Pre-Paid Legal/LegalShield for about 11 years. The advice that they usually have to offer, well don't be too optimistic and expect to be disappointed. Almost every time I had called on an issue, they had responded along the lines with "I don't know what to tell you" or something else that adds with that type of logic. Sounds like they are acknowledging that they are unknowledgeable, inexperienced lawyers. I don't remember a time when their advice helped to get me out of a jam. I only stayed with them because I didn't know of any other Pre-Paid Legal plans but now I do and I'm hooked up with another plan. I hit the end of my rope in Oct 2018. I was calling about a specific legal matter. In the past, I spoke to the receptionist and got calls back from attorneys. At this point, Sept/Oct 2018 that started to change drastically. I called and spoke with the receptionist and I was told I would get a callback. Well, that never happened. Then I called back and got the same runaround. I was told the supervising attorney Anita was handling my matter and had to have one of the lawyers call me back and that wasn't happening. They put me in contact with Anita and I told her I was tired of the runaround. She gave me some lame story and said I was being rude and raising my voice. So would she if she was in my position. I explained my reasoning and she hung up on me. Really professional right? I called back the receptionist and I was getting really aggravated and telling them that I was paying for this service and to stop with the games. They said a lawyer would call back. Well, no callback. Then when I called, I kept getting transferred to someone's voicemail through the receptionist and I had called honestly about 15 times in about an hour trying to reach a human, not a voicemail. I finally called another number in billing and got a human. I told her the ongoing issues and I was trying to reach the attorney. She was nice and said she would have someone call me back and that did happen. I communicated with her and she got me in contact with the attorney that I needed to talk to so I could finish my business that I started with her. Days later I had noticed an unexplained refund on my bank account. I checked it out and yep you guessed it. LegalShield canceled my account. Without my consent or request. I called about it and they gave me some ** excuse and said they could not communicate with me. I'm not the one who fails to return phone calls. I should be saying that. They mailed me a letter about it. Then I got a phone call from them in which they wanted to be sure I knew of the canceled account. I guess they wanted to throw that in my face some more. I told the lady that I was going to make a negative review about this experience and she replied "Thank you". Like she didn't care since it was not going to impact her. Well, the fewer the clients with LegalShield, the less revenue is collected and they have to start laying people off. Why should she not be counted into it. I'm sure that the supervising attorney Anita was behind the canceled account. There are other Pre-Paid Legal plans. Save yourself the headache and aggravation. They screw up and cancel my account like I'm being punished for bad behavior. I'm set up elsewhere and this review will follow them. Now who's being punished. At least I'm honest.
John/ Jonathan A Hale
Most 5 star reviews are probably members of the multi-level chain trying to scam you into buying this worthless service. You pay a monthly fee to get a false sense of security that you will be taken care of if you have a legal problem. Then if you do have a legal problem all they ever do it talk (and when they do talk, they are usually rude, treating you like you are poor and that they are an majestic rich attorney). They will talk to you, however, they will not represent you. They do tell you that they will represent you at a discounted rate. However, you have to use their crappy attorneys that are not even worth the discounted price. This is one of the best multi-level marketing scams, as most people don't realize they have a super worthless product until they have paid for it for several years. Conclusion: If you are good at scamming people out of their money for a worthless product: Join Legal Shield and get rich. If you are signing up for the product: You are throwing away your money.
I hhave been a LegalShield member for over a decade. I have used the services more than 10 times from child custody to disputes with car manufacturers. I am absolutely pleased with the results each time. I am a proud single parent of a young lady. LegalShield allowed me to bring my baby to a solid family life.
I look at this industry in the same aspect of insurance. Everything is not covered at 100% so I review my contract to see what is covered. If it falls outside to the scope of life events then I still save money because it falls into the discount off of what the attorney fee may normally be. So either way I Save! That's what it is about right?
The LegalShield law firm in Utah made an error which cost me time, money and likely my relationship with a sibling. When a significant error is made, most companies offer fair compensation for problems encountered with their products and services. In the case of LegalShield, when requesting fair compensation for the challenges they caused me, they offered to waive one month's worth of their fee, or $19.95. Given the nature of the error, this is completely unsatisfactory. Obviously, I am not impressed with how they handle customer service problems, particularly when the LegalShield firm made the mistake.
LegalShield has been a tremendous blessing to our family with the 24/7 Emergency Services during a being stopped late at night while out of town. Also with preparing my wife and I WILLS and document reviews. The Provider Law Firms are very helpful. To know that we have access to an Attorney with the use of a Mobile App means a lot to our family.
This service is very affordable and easy to use. We updated our wills and were very happy with how quick and easy it was.
Follow through with what they claim. Saved me a boat load of money over legal concerns. I feel at peace.
Entrepreneurs R Us
First, LegalShield will guide you on what to do in your legal situation. Second, if you can't resolve, then LegalShield will provide letters and make phone calls on your behalf, this part is free with membership. If their letter or phone call can't resolve the issue, then this is where you can hire them at a 25% discount off state approved hourly rate for attorneys, which still saves you money. They do it this way because sometimes all it takes is a letter or phone call from a law firm to stop a legal issue. Which in return, saves you a lot of money by not having to hire an attorney.
I would be lost if it wasn't for leagel sheild they treat you good n they will take time to listen I have paid full price for a lawyer n its costly with leagel sheild their cheaper lawyer but real great ones I've turned to them several times on different stuff n they come true n keep your best interest in mind wich is hard to find in a lawyer!!
I have been a member for almost 6 years now and in 3 different states and every law firm has been very good. They call back timely, explain things until you get it! And now they have added lower pricing if you are single, yea !!! Calling tomorrow to protest what Sprint has done to me after leaving them in Feb 2014 after 12 years as a customer.......I know I will get help and no bill will come in the mail from LegalShield!
Excellent service! Attorneys have been very knowledgeable and very fast to respond.
Simply the best, been a member since the 80's saved thousands of dollars over the years!!!!! Anyone with normal intelligence that sees this program and understands the benefits will be a member for life!
My family has had Legal Shield way back when it was first known as Pre-Paid Legal! We have used their services countless time and in all cases we have been more than satisfied with the results! Most recently I contacted an attorney about a contract my husband and I signed when we were both ill... I already knew the answer - but I needed confirmation. I didn't like the answer I got (I wasn't happy with it) but I knew that it was the correct answer. This organization has saved my family many times! I am very glad to have it.
I had a very bad experince with LegalShield that cost me a lot of time and money at a crucial time in a case.
I love Legal Shield and will ALWAYS have my legal services. The Lawyers are A-Rated and know their stuff. They have been there for us for everything from my husband's drivers license to a dispute with a retailer to our wills. We will NEVER let our services go!!
Simply the best!
Me and my family have been a member now for 4 years. It has saved me/us so much money and stress. When my kids were in college it gave me peace of mind. I personally have used my provider law firm for my divorce, contract reviews, red light traffic violation, unlimited consultations and I save money on member discounts. Most recently a letter was written over a medical dispute. I went to a foot doctor for an infection. When the bill arrived, I was charged $810 for treatment I never received. I called the office 3xs to speak to the billing assistant and only got thru once. Despite my efforts, she would not budget and insisted I had a procedure that never happen. Within weeks, I received a notice it was going to a collection agency. That is when I called my provider law firm. I spoke to my attorney and he wrote a letter on my behalf pointing out if a test was negative, xyz wasn't needed. I then received another bill and they had deducted $617 to which my lawyer sent another letter stating that in PA, the Unfair Trade Practices and Consumer Protection Law 73 P.S. 201-1 - 201-9.2 prohibits deceptive business practices such as this. I paid my amended bill for $193 for services rendered. Needless to say I never heard from them again nor did a collection agency come after me and ruin my good credit rating. Thank you LegalShield!
I have the LegalShield member that protects me and my family in case of a legal situaution. It's better to have it, and not need it, then to need it, and not have it.!!! I don't know who wrote this article about my Company LegalShield, Yes I am also a Associate with legalShield. So let me state some facts here. Yes we have a website that you can use for legal documents for your legal situation on your own, but what the writer of this article didn't say is you can send it to your provider Law firm and they will either correct your mistakes or notify you and walk you though it to make sure it done correctly!!! I hate it when someone tries to undermine the integrity of LegalShiled. People do your own reseach and get your own opinion, if you buy into everyones opinion you buy into their lifesyle!!! This is a great business and a awesome product that every American should have..If you have life insurance, car insurance, medical and home owner insurance. Why not have Legal insurance? Its the final piece of the puzzle!!! I am pretty sure that one of the four insurances you alread have you will need a attorney someday, and when you do would you rather pay between $ 19.95 to $39.95 a month which may come up to $239.40 to $479.40 a year VS $150.00 to $350.00 an hour!!! You do the math.!!! I rather pay monthly and save money vs paying hourly and going broke, or working my butt off paying a lawyer who may not satisfy your legal needs. Oh by the way theres no need for a 30 day free trial period, because the membership is month to month. You can canceal whenever you want you to, but before you do that, please take advantage of the free will you get once you become a member of legalShield. It's values is around $800 to about $1500 dollars..Can you find a Law firm that will give you and your family a free will? Well we all know that nothing is free, but for $19.95 cents for a will and legal advise you can't beat that price anyway!!! Please don't buy into others opinions not even mine!! Do your own reseach about our company LegalShield for yourself.. Have a blessed day!!!
I have been a happy member for 6 months. I have found many situations regarding employment, taxes and HOA to name a few where having the ability to consult an attorney was extremely helpful. My father uses his small biz membership for his corporation and it has saved him thousands in attorney fees over the years. Everyone has trivial legal matters and questions come up all the time they just may not realize it because they don't think they can call an attorney. With LegalShield our family feels protected and at ease knowing we have a team of dedicated attorneys on our side.
I had three different legal issues to check on in one day :/ One was for a membership to a gym only a $30 issue. The second one was for a debt collector harassing me on a 12 year old debt I paid and the third was on a document review for my concealed weapons permit. These were all everyday situations I needed some good advice on. I called Legalshield at 12:00PM and by 2:00PM that same day I had received a call back from not 1 or 2 but 3 separate attorneys that were experienced in those areas! 3 Attorneys, 3 Problems ALL resolved in less than 2 hours for only $20.00? That was diabolical! Thank you for providing such an amazing service!