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LegalShield

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4.6

Overall Score

LAST UPDATED: January 31st, 2024

LegalShield is a legal service provider that works with a network of law firms throughout the United States and Canada. The company aims to modernize legal services by offering monthly membership plans that give consumers access to qualified and experienced lawyers 24/7 for help with legal issues.  

Prepaid Legal changed its name to LegalShield in September 2011. 

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The Good

  • Partnered with Reputable Firms
  • Monthly Memberships
  • Affordable Legal Plans
  • Nearly Instant Access to Services 
  • MEMBERPerks

Partnered with Reputable Firms

LegalShield is not a law firm and does not employ lawyers. Instead, the company has built long-standing partnerships with law firms from every state and throughout Canada. 

Instead of hiring one attorney who only practices a specific type of law, LegalShield's membership plans give you access to an entire law firm. Ensuring you are matched with an experienced attorney to handle your immediate legal needs. 

This benefits consumers because you get coverage for various legal issues for one affordable monthly payment. With more traditional legal services, you pay hundreds by the hour for a lawyer who can only help with one specific problem. 

Monthly Memberships

LegalShield's memberships give you unlimited access to legal assistance or advice. The company offers three membership plans that provide a variety of coverage. 

The Individual and Families Plan includes help with estate planning (last will and testament, power of attorney, trusts, etc.) traffic assistance, tax audit services, document reviews, etc. There are even a few add-ons such as gun owners supplement, ride share and delivery supplement, trial defense supplement, and home business supplement. 

The Small Business Plan includes assistance with tax audit services, designated consultations, collection letters, etc.  

The Start a Business Plan offers features such as LLC formation, business name check, collection letters, obtaining an LLC Federal Tax ID, and more. 

We appreciate LegalShield offering three different plans to consumers, as it provides valuable legal information and coverage to individuals and their families, small businesses, and start-up companies.

Affordable Legal Plans

The cost of LegalShield will depend on which type of plan you choose. A personal legal membership generally costs $29.95 a month, but the price may vary depending on where you live. 

Small business plans start at $49 per month. And the start-up business plan costs $149 plus state filing fees. 

The company has a 25 percent discount off your lawyer's hourly rate if you require additional legal services outside your LegalShield coverage. The average cost for independent lawyers ranges from $100 to $400, so a 25 percent discount is a good deal.

Nearly Instant Access to Services

LegalShield doesn't force consumers to wait a week before they can start using their plan benefits. In most cases, you can contact your attorney as soon as your membership application is reviewed and your account is set up. The company states that this generally takes about 12 to 24 hours (or less on regular business days). 

MEMBERPerks

Something unique to LegalShield is the company's MEMBERPerks. Members can save up to 50 percent on big-name brands such as Verizon, Costco, and Amazon. The company website doesn't offer much more information on its perks program, so we recommend asking about this just to ensure you are receiving the full benefits of being a member.

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The Bad

  • Limited Control

Limited Control

If you choose to work with LegalShield, you have to be willing to give up a little bit of control. 

Because of the way LegalShield operates, you do not have a say in which law firm represents you. You also don't get a say in who your lawyer will be. 

LegalShield does its best to find an attorney qualified to handle your case, but it might not always be the perfect fit. You can request to work with another attorney, but you'll have to consider their availability and areas of expertise. 

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The Bottom Line

LegalShield offers a unique approach to helping people afford legal assistance and services. 

As with most subscription services, you need to consider how often you'll be using the services. If you think you will use LegalShield's services repeatedly, it's worth it. If you only plan on using the services once in a blue moon, then a monthly subscription might not be the best choice. However, the low monthly payment and 25 percent discount off your lawyer's hourly rate may be handy in an emergency. 

Legal Shield is a subscription service, and you can cancel your subscription anytime. If you find yourself in a bind, you can pay the $29.95 for the month and receive unlimited advice and access to an attorney and law firm, which could cost thousands of dollars with an independent lawyer. Once your legal issue has been resolved, you can cancel your membership. 

Additionally, LegalShield not only saves you money but time. Instead of spending hours of research into reputable law firms and searching for experienced, qualified attorneys, LegalShield has done all the leg work for you. The company has partnered with over 39 law firms and employs over 900 lawyers with a vast array of expertise and experience. 

Perhaps the biggest disadvantage of working with LegalShield is that you have to give up some control. With this company, you have to work with the partnered law firm in your state and one of their attorneys. You don't have a choice in which law firm represents you. Additionally, you may have to work with a different attorney from the firm on every case. 

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Star Rating

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1.6

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260 Reviews

Review Breakdown

5 grade

49%

4 grade

8%

3 grade

2%

2 grade

5%

1 grade

36%

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Alice Vierck Saint Charles, MO

Ability to get quick response from qualified attorney when I have a question. Got my will and POA done without additional cost. Wrote a letter to my home warranty company who was denying my claim and resolved the situation.

5 months ago

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Reply from LegalShield

Alice, thank you for the five-star review. We are happy to hear our team is providing you with excellent service. From resolving speeding tickets and reviewing business documents to helping you prepare your Last Will and Testament, LegalShield transforms affordable legal services from a nice-to-have into a right-to-have. Thank you for being a valued member and for sharing your experience with us.

Dec. 12th, 2023

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Dale Leeper San Antonio, TX

i received excellent advice and service from attorney Karl S. My wife’s universal life insurance policy was terminated when a payment was late without using the cash values. We couldn’t get it resolved personally even though I’m an experienced insurance agent. Once a letter was officially received by the insurance company from Ross and Mathews legally documenting my complaint they immediately offered the option to reinstate her policy.

11 months ago

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Reply from LegalShield

Dale, thank you for your glowing review. We are delighted to hear our team was able to guide you through such a challenging situation. With LegalShield, finding solutions to your legal issues does not have to be stressful, complicated, or expensive.  Thank you for being a valued member.

Jun. 20th, 2023

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Kat Kal Mount Laurel, NJ

Name - Venkatesh Kaliappan I have used Legalshield many different issues and they solved all my problems. I am extremely satisfied with their service. I saved several thousand dollars in one attorney letter. Also they recommand attorneys and they are always available to resolve my issue. I have so much peach of mind with this company. I love Legalshield. They recommend below attorney and they always response to my case inquires ontime. The below attorney resolved several of my cases. MATTLEMAN, WEINROTH & MILLER New Jersey On the other hand I had employer sponsored ARAG legal service and their services are the worst. I paid several months monthly membership fees and all of them waste. This company is cheating and will go bankrupt. I called for help to resolve my employment issues which they said they don't offer employment related legal matter. Other instance I called for issues I was facing in setting up brokerage account which they said they can't handle or resolve any of the brokerage account matter. I called for my son license suspension matter and they opened the case and recommended attorneys. None of the attorneys were returned my calls. This company must be banned from doing the business. If I have lots of money I would buy the shares of Legalshield company and become multi millionere

1 year ago Edited May 19, 2023

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Reply from LegalShield

Venkatesh, thank you for the glowing review. We are happy to hear our team is providing you with excellent service. From resolving speeding tickets and reviewing business documents to helping you prepare your Last Will and Testament, LegalShield transforms affordable legal services from a nice-to-have into a right-to-have. Thanks for being a valued member.

May. 19th, 2023

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Brigitte Forrey Pasadena, CA

I've been with Legal Shield when it first started as Pre-Paid Legal services and it is one of the few things I wouldn't be without! For big and small issues, I have had excellent assistance and I have never paid a dime out of pocket. If you have extenuating services then there can fees, but a milli-fraction of what it would cost to pay an attorney. We have a highly respected law firm in the Los Angeles area. Perfect, no, but darn close. The fact that even recently, I have spoken to an attorney, sent documents for her to review, and after 4 conversations, have still not been charged, is remarkable. You can use them for small issues, for questions about wills and trusts, for employee/employer issues, and even send documents up to a certain (generous) number of pages to be reviewed, like contracts, for free. You also get a Will for free and a considerable discount on living trusts. I have never run into any subject that they could not assist me with. Paying customer since 1998 (at least! Maybe longer!)

1 year ago

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Reply from LegalShield

Brigitte, thank you for your glowing review and for being a loyal member since 1998. We couldn't agree with you more. At PPLSI, everything we do is in service of our mission to enable everyone to affordably live a just and secure life. From accessible legal advice to identity theft restoration, we are proud to empower every member to get the help they need when they need it. Thank you for sharing your experience with us. We want you to know that we value your membership.

Dec. 13th, 2022

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Andrea Freeman PA

I would like to give a BIG thank you to LegalShield provider law firm Deming, Parker, Hoffman, Campbell & Daly for resolving my bank fraud issue with my bank and recouping my $18,500.00 that was taking from my account without my authorization on September 3, 2021. My bank had given me a hard time to return this money back to my account, I had exhausted all measures with filing a police report, Identity Thief, and completed all bank consumer bureaus complaints and no one could help me. I was very disappointed how my bank treated me knowing had been a loyal customer with them for 24 years and I was talked to terribly. I was introduced to Legal Shield from a friend and that was the best thing that happened regarding this matter because the law firm provided by Legal Shield was my only option left and I will be forever grateful for them getting this resolved. I hope this really help someone in the future that is going thru a situation like this. Thanks

2 years ago

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Reply from LegalShield

Andrea, thank you for your five-star review! In a world where so much seems beyond an individual’s control, our brands, LegalShield and IDShield, empower people to defend themselves against injustice and secure their future. From accessible legal advice to identity theft restoration, we empower every member to get the help they need when they need it. Your experience shows our mission in action! Thank you for taking the time to share it with us, and thank you for being a valued member!

Mar. 10th, 2022

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Zeke Cervantez Sugar Land, TX

LOL CONNS' HOMEPLUS So a Issue i had that i thought was NEVER going to get solve, LegalShield knocked it out in a week. I had an account with Conns home Plus that SHOULD of ended Dec. of 2019 because that was when my LAST auto payment Should of went thru. Now sure what happened but the Transaction failed to process. I did not know this because i Never got a email, Call, Text or no notification of the failed last payment, Long story short Conns Sent it to collections and it became a charge off on my Credit. After many attempts in calling Manager's, Supervisors, talking to countless reps in trying to resolve this issue. I wanted for them to accept my last payment and Close my account to take it off of collections they were trying to charge me $600 in late fees and what not. I told them this was there error because if i would of know i would of made the last payment no problems. But sure enough they did not care, so i called My legalShield time they wrote the letter, sent it off to conns. Poof Problem solved they went ahead and took my last payment and got the charge off removed from my credit.

3 years ago

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Reply from LegalShield

Zeke, thank you for sharing your experience with us. You are correct; whether it’s a billing dispute with a utility company, an argument with a home contractor, or a scary audit by the IRS, problems that involve your money can create a tremendous amount of stress. With LegalShield, you can get legal advice to help you handle financial fights from a position of power. Thank you for being a valued member!

Mar. 10th, 2022

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Sheryl S. Toronto, ON

For a reasonably small monthly fee, my husband and I have acess to an entire law firm that covers all areas of law. In the 6 years we have had our membership, we have saved or recouped more money than we have spent on the membership. We have had numerous employment-related contracts and documents reviewed by the Lawyers (saved $200-400 each time). They also settled a dispute with an Auto Repair Shop (saved over $500); convinced a bank to take responsibility for their clerical error (saved over $800); wrote our WIlls and POAs (saved approx. $1,000); and provided advice and peace of mind when we dealth with our insurance company following a car accident.

3 years ago Edited March 14, 2022

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Reply from LegalShield

Sheryl, thank you for your review. We are happy to hear that you are finding value in your membership. With LegalShield, finding solutions to your legal issues doesn’t have to be stressful, complicated, or expensive. Thank you for being a valued member!

Mar. 17th, 2022

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Richard Verne Orlando, FL

This is a honest review no hoopla and totally unbiased . Me and my wife had the service and never used it , I even paid for speeding tickets forgetting that I had them . Well this year right before the pandemic my “ luxury “ condo that I was renting for $2300 a month ( this is slot of money in Florida ) starts leaking . I contacted the office and they promised to fix it . They did several weeks later , however the walls inside my apartment started turning green . They said it was nothing . Days later it leaked again this time worse . Several weeks went by and now the wall was black . The management office at this point wasn’t returning our emails or calls and given us the cold shoulder . We felt we rented the money out from the Tom hanks movie everything stated to go wrong in this place ; ac plumbing etc and nobody will get back to us in time . We hired a mold inspector and sure enough we had mold and we’ve had it . So I called my Legalshield provider attorney for the very first time and BAM!!! They wrote a letter to the management company . A few days later I got a personal call from the property manager apologizing and wanting to make amends . It was too late we had enough of them , we got our original deposit back , we had no penalties and they where willing to throw a few months rent . Legalshield is a real service , without them we couldn’t break our lease without penalty . The money we got back paid for the membership for many years over ! It works folks !

3 years ago

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David S. Shingle Springs, CA

LegalShield has saved me thou$and$ of dollars over the past 11 years. My biggest victory with them was when they helped us negotiate a mortgage loan modification and saved our house from foreclosure! I have also used the service dozens of times for my window washing business. On the extremely rare occasion that my experience was less than stellar, it only cost me the monthly membership fee. You can have a negative experience with a traditional attorney-client arrangement and it could cost you tens of thousands! And I've learned that I am not always right. Simply put, my family and I will NEVER be without our LegalShield protection plan!

4 years ago

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Jane Berwyn, PA

Me and my family have been a member now for 4 years. It has saved me/us so much money and stress. When my kids were in college it gave me peace of mind. I personally have used my provider law firm for my divorce, contract reviews, red light traffic violation, unlimited consultations and I save money on member discounts. Most recently a letter was written over a medical dispute. I went to a foot doctor for an infection. When the bill arrived, I was charged $810 for treatment I never received. I called the office 3xs to speak to the billing assistant and only got thru once. Despite my efforts, she would not budget and insisted I had a procedure that never happen. Within weeks, I received a notice it was going to a collection agency. That is when I called my provider law firm. I spoke to my attorney and he wrote a letter on my behalf pointing out if a test was negative, xyz wasn't needed. I then received another bill and they had deducted $617 to which my lawyer sent another letter stating that in PA, the Unfair Trade Practices and Consumer Protection Law 73 P.S. 201-1 - 201-9.2 prohibits deceptive business practices such as this. I paid my amended bill for $193 for services rendered. Needless to say I never heard from them again nor did a collection agency come after me and ruin my good credit rating. Thank you LegalShield!

9 years ago

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DJCooper Muskegon, MI

I have the LegalShield member that protects me and my family in case of a legal situaution. It's better to have it, and not need it, then to need it, and not have it.!!! I don't know who wrote this article about my Company LegalShield, Yes I am also a Associate with legalShield. So let me state some facts here. Yes we have a website that you can use for legal documents for your legal situation on your own, but what the writer of this article didn't say is you can send it to your provider Law firm and they will either correct your mistakes or notify you and walk you though it to make sure it done correctly!!! I hate it when someone tries to undermine the integrity of LegalShiled. People do your own reseach and get your own opinion, if you buy into everyones opinion you buy into their lifesyle!!! This is a great business and a awesome product that every American should have..If you have life insurance, car insurance, medical and home owner insurance. Why not have Legal insurance? Its the final piece of the puzzle!!! I am pretty sure that one of the four insurances you alread have you will need a attorney someday, and when you do would you rather pay between $ 19.95 to $39.95 a month which may come up to $239.40 to $479.40 a year VS $150.00 to $350.00 an hour!!! You do the math.!!! I rather pay monthly and save money vs paying hourly and going broke, or working my butt off paying a lawyer who may not satisfy your legal needs. Oh by the way theres no need for a 30 day free trial period, because the membership is month to month. You can canceal whenever you want you to, but before you do that, please take advantage of the free will you get once you become a member of legalShield. It's values is around $800 to about $1500 dollars..Can you find a Law firm that will give you and your family a free will? Well we all know that nothing is free, but for $19.95 cents for a will and legal advise you can't beat that price anyway!!! Please don't buy into others opinions not even mine!! Do your own reseach about our company LegalShield for yourself.. Have a blessed day!!!

9 years ago

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Orion Parker Hurricane, UT

I had three different legal issues to check on in one day :/ One was for a membership to a gym only a $30 issue. The second one was for a debt collector harassing me on a 12 year old debt I paid and the third was on a document review for my concealed weapons permit. These were all everyday situations I needed some good advice on. I called Legalshield at 12:00PM and by 2:00PM that same day I had received a call back from not 1 or 2 but 3 separate attorneys that were experienced in those areas! 3 Attorneys, 3 Problems ALL resolved in less than 2 hours for only $20.00? That was diabolical! Thank you for providing such an amazing service!

9 years ago

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Ryan Burns San Jose, CA

Insurance for your insurance! My father had a $500 deductable health insurance policy that covered everything it should have except for a $2400 ambulance ride! My father called and they said it was not covered. My father has had legalshield for over 21 years now so he was use to calling legalshield anytime he needed advice or he felt a company was not doing the right thing. In this case attornies read my dads insurance policy found out it should have been covered. Then the lawfirm fired a legal despute letter calling the insurance company out. After further research and review the company claimed they did this was a covered matter. So they saved my dad $2400 on his bill! Love this service!

9 years ago

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Gloria N. Robinson Chicago, IL

My LegalShield law firm helped me with a $25 situation. I was visiting the great State of Arizona at the time I found out about the $25 charge that my auto insurance company had applied to my bill, because of a glitch on their website. I contacted my LegalShield Law Firm in Illinois, Evans, Lowenstein, Schimanovsky, and Moscardini. Yes, a real brick and mortar law firm in downtown Chicago. It was not out of pettiness that I contacted my LegalShield law firm; but because of the premise that it was my money, as well as the disrespectful manner that the operator handled me over the telephone. Over the years, prior to me being a LegalShield member, I have given away a lot of money and opportunities, by being “nickel and dimed” here and there by companies that I did business with. That's because those businesses know, and common sense tells you that it cost less to have someone take your $25 to $100, than to pay a law firm $250 to $500 to get it back. However, because of LegalShield, for $20 a month I can afford the advice and a telephone call, from my law firm, on my behalf. One week later, I received my check for $25 with a letter of apology from the law department of the auto insurance company. I was preparing to travel to Dallas, TX for a convention, only to find out that my identity had been compromised. As it turns out, I had dropped my bank card at a gas station in Indiana. Whoever found it was able to have a phony check deposited into my checking account. I received a letter from my bank on a Saturday telling me that my check in the amount of just under $4000 could not be verified, and to contact the bank immediately. The identity thief had purchased $100 worth of gas, and had withdrawn $500 out of my checking account. Needless to say, when I telephoned the bank, I was treated very poorly over the telephone by the bank personnel. On that Monday, I contacted my IDShield specialist Kroll. I was assigned my own investigator, who by Wednesday, had restored my identity and bank account to my pre identity theft status. When I went into the bank branch on Tuesday, I was treated like ‘Jed Clampett' on the television show ‘The Beverly Hillbillies' talking to ‘Mr. Drysdale' and ‘Ms. Jane.' I had never seen white glove service like this before. I did not even think that this identity theft service could get any better. IDShield is available around the clock 24/7/365 days a year. So, if you discover an identity breach on Saturday and/or a holiday, you can call your IDShield Kroll investigators on Saturday and/or a Holiday. Finally, one snowy Sunday in Chicago, a friend of mine was driving me home from church service. When she arrived at my street, she made a right turn and her car began to skid, causing her to hit a parked car. She was a new LegalShield Member, and it had slipped her mind. She did not have her membership card on her. However, I am a LegalShield Member too! So, I got a chance to use our “Brand New” LegalShield App on my mobile phone. I pressed the button that said “Emergency Legal Access,” and was able to put her on my phone with our Law Firm. The attorneys advised her of all of her rights—what to do and what not to do; how to handle the owner of the other car; and gave her unlimited advice on how to handle her insurance company and the auto mechanics. On Monday and Tuesday, she kept me informed about how everything was going, and how she was feeling. She said that every time something would come up, she would mention to the—police, other car owner, insurance company, the auto mechanics, and car rental agency, etc… “I have to consult with my law firm.” The people could not believe that she would consult a law firm for, what seemed to them, such small matters. She told me thank you, and that the peace of mind that LegalShield had given her was priceless. The moral to this story is to always have your LegalShield Member Card on you at all times. There is nothing like having unlimited legal advice on unlimited issues to keep you from making some costly mistakes; and to help you out with the costly mistakes you have already made. My LegalShield Membership is the Best Investment I have ever made!

9 years ago

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S. Najwa Deckard Los Angeles, CA

Thank you LegalShield!!! I'm a member 11 years on April 6, 2015! I made a simple inquiry to a company, I was required to give my telephone number for a one time consultation. I was not interested, and stated so, however I began to receive very long text messages with offers of grandeur . I text back not interested and immediately received a text back stating "we don't accept text, email "stop" if you no longer want to be contacted. I emailed at once,however every few days or so I was still getting text messages. So this morning I emailed back after receiving a very long text and simply said, "I text the word "stop" 3 times, if I receive another text I will contact my law firm and ask for their help" 5 minutes later I got a email from a real person" apologizing to me and assured me I would not hear from them again" This is so AMAZING because all I had to do was mention I have a LAW FIRM that will help me. I did not even have to make the call!!! Go LegalShield!

9 years ago

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Hannah Fremont, WI

I disagree with "The Bottom Line". I know so many people that have great relationships with the attorneys. I have even met them! I have used the service many time and have never had to pay anything besides my $17/mo (that's right, you CAN KEEP YOUR OLD PLAN! you only have to switch if you want to). I truly think the lawyers at WFJ in WI are some the best in the country. Who wouldn't want them on their side? LegalShield makes these law firms sit at a much higher standard than the typical law firm because there are plenty of law firms just waiting to get a contract. The lawyers typically go well beyond the scope of the contract and not charging anything for it. I have never heard of a lawyer doing that, but I have heard of people complaining about the 30 mins phone call and what they they charged for it. LegalShield is changing the way we seek and get justice for everyone in America.

9 years ago

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George Edward Benton III Phoenix, AZ

After being a member for awhile w/o using it one day it dawned on me that I could ask them a question about anything and they would try and answer it. I then called them about something I heard was was illegal but wasn't sure. I heard that it was illegal to pass out your business cards by the court house. So I called and got the real answer. No! That's not entirely true. Each town has it's own laws that covers what you can pass out and where, and all I have to do is call a number to find out, but no, it's not illegal to pass out my business cards by a courthouse. I now like having access to the right info without it costing me a lot, wasting my time trying to google it , or dealing with idiots who don't know the law. Being a LegalShield member is the best!

9 years ago

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Ken Gibson Salt Lake City, UT

I started several weeks ago and came from the insurance industry so I understood the value of these services. Most of us have learned to weigh our money against our legal rights. We actually believe that we don't even need legal protection. I've been explaining it like this. The fire department does everything possible to avoid ever having to put out any fires. The more preventative precautions they instill the less you'll need their big red truck. Because that's a service they understand, they soon realize that that is what we are doing. "An ounce of prevention is worth a pound of cure," I explain all of this before they know the price and for my own amusement (coming from selling very expensive policies) I prepare them to be "sticker shocked", (At this point it's best have the application visible) and when they see how much it really costs, they wonder how were making money. That's an easy answer, and it's a buying question. If you're serious about making a change, then this is where you should be.

9 years ago

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Rick Allen Phoenix, AZ

I've had many occasions to use various areas of the plan. I have both a personal legal plan, and a business legal plan. I also use LegalShield to handle my identity theft protection. My law firm has reviews numerous contracts, provided sound tax advice, helped me with family law issues, and family members have used the 24x7 emergency service when waiting till Monday at 9 was not an option that allowed my grandson to sleep at home rather than with strangers. I've gotten more than one notification that my online identity was being traded on hacker websites so I was able to immediately take care of it. My plan consistently delivers far more in value than the monthly membership fee.

9 years ago

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Jo-Ann Pelion, SC

We would never be without our LegalShield membership or Identity Theft protection. We have had documents reviewed for our own protection. Phone calls and or letters wrote on our behalf. We have had numerous consultations and repeat consultations on so many different issues. There is nothing more empowering to me then to learn what my legal rights are. To be able to call my provider law firm and ask for information, and to have a lawyer in that area of law equip me with the information I need to protect myself when I am being bullied, this is truly legal muscle when I need it. We have 24-7 access to the lawyers. We have our free documents, and help from the law firm to fill them out to make sure we are covered legally. We have our free will and have it updated yearly. There is so much more that comes with the membership. We also have our ID theft protection which is also been priceless and has saved us so much heartache. Our provider law firm does not just make sure we are treated like gold, they truly care about us. I don't know any law firm and or lawyer that is going to call you back to make sure you are okay, and, do so after hours! There is no lawyer or law firm that we could find that is on-call 24-7 if we have an emergency! LegalShield ROCKS!

9 years ago

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Gene Vancouver, WA

In February of 2014 I bought a small camera. $199.00. In July it stopped working. I called the manufacturer and they told me it was under warranty and to send it in. I did just that! After a month I called and was told they had to order a part. Then I waited two more months and called again. Same answer! A part is ordered. I called my LegalShield law firm. They sent a letter and one week later I got a phone call from the camera company asking for my address and what color camera I wanted and they would replace my old camera with the latest model which cost $50 more. I had the new camera in two days. Point: A call from an individual does not receive an acceptable response but a letter from a law firm gets immediate action. This was all part of my L/S membership. No bill!

9 years ago

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Patricia Bonesteel Portland, OR

I am handicapped and being on a fixed income (SSID) I got into a financial bind. My utilities, food and rent became more important than making my payment to my credit card. Hence the debt was turned over for collection. However, after trying to pay off the debt for over a year I was threatened by the collection agency that they were going to raise my monthly payment. I was barely able to pay the current one. Also even though I had been paying for a long time and the principal was only about $400.00 the accrued interest was $1300. I called my law firm and after they evaluated the situation, they wrote a letter to the collection agency and the $1700 debt was totally forgiven. This instance and another similar one saved me about $3000.00. I received no bill from my legal provider. I am Legal Shield for life!

9 years ago

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L Brown Columbia, SC

I have been a member for over 14 years now. My most resent call to the law firm was about a brand new BMW that I purchased in Nov 2014 in NC. I took it in for it's first oil change last week an on the way in warning lights came on stating Drive Train Malfunction. Got a call from the dealership the following week stating that metal shavings was found in the oil cylinder and that they will have to replace my engine. I was very uneasy especially with this being a new vehicle. As a resident of SC LegalShield was able to get me on the phone with an attorney in NC less than 24 hours. Who walked me through all of my options. This gave me peace of mind and allowed me to make the best decision in this situation. I am a member for life.

9 years ago

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Sue G Denver, CO

I had a member who was in law enforcement. He and 3 young son's all under the age of 6 at the time. Wife, mother was just done w/all of it. He was lost. Reminded him of his LegalShield membership. They went to court, he won in divorce court. Ex-wife was issued to pay child support. She then decided she wanted the boys' back. (Didn't want to pay support). Back to court. She lost again. Tax time and she wanted to claim the children. Contacted LegalShield tax attorney's and he prevailed. Unfortunate story, but he moved on with his children and he didn't have to figure out where to go for help! LegalShield is powerful and it works!

9 years ago

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Cory Shoultz Northport, AL

I've been using their services for 10 months. I've called on 5 separate instances. So far they have saved me over $1,000 in fraudulent debt collections and lease early termination fees. They've reviewed contracts for me finding things in the fine print that I had not seen. Had a speeding ticket dismissed (I still paid court costs). Then just today I was in an accident with an 18-wheeler where he ran the red-light. When I called in. I was called back in just under 5 minutes by the managing partner. I know my rights are protected 24/7 and I can live my life worry free every day. I won't be without them.

9 years ago

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Mark Wick San Antonio, TX

I have both the legal plan and the Premium Identity Theft plans from LegalShield and made use of both today. Through my ID theft plan, I received an email notification about a new, unknown addresses associated with me. I immediately touched the bar on my LegalShield smartphone app which connects to the IDShield service, and was connected quickly to a Kroll licensed fraud investigator. With me on the phone, he began searching my records and calling several different companies to try to figure out why that notation had appeared. Not too surprisingly, each call was met with a recording and numbers to push for this or that. I could tell he has a lot of experience as I could hear the tones as he pushed buttons that quickly got him past all the walls and got to real people quickly each time. Each person was clearly following a prescribed script, or trying to, but he was all business and firm and quickly got from each person what they could give him. He and I were on the phone for 45-50 minutes, which was a nuisance, but without him I could have spent many hours, even days, getting nowhere. Immediately after getting off the phone with the investigator, I used the phone app again to call my provider law firm. The phone was answered immediately, the person who took my call quickly made notes of my concerns and passed them on to the attorneys in the firm who would be best qualified to help me with this particular situation. Four minutes later an attorney called me back and provided some very good, knowledgeable advice to me which made me feel much better and quite at ease. Nowhere else can anyone in North America get very needed help so quickly, for so little - every time it is needed. I know from 12 years experience as a LegalShield member that life is less stressful, and less expensive WITH the LegalShield membership, than it is WITHOUT the membership.

9 years ago

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Mike Tollar Greenwood, IN

The service is great and is worth many multiples of the current price. Everyone can afford and benefit from these services. It is foolish to overlook what this is. Anyone pitching the "pyramid scheme" probably plays the lottery themselves and probably wouldn't know the difference between a pyramid or a ponzi scheme if it hit them on the head. LegalShield is a proven 40+ year old network marketing, direct sales, and now, an insurance marketing organization. LegalShield will add to your fortune, if you are have desire, are coach-able and if you are actually willing to work. Strange concept for the naysayers! The bottom line: the service works, and the company's commission checks cash!

9 years ago

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Ray Janus Mesa, AZ

My wife and I use the services of our LegalShield law firm, at least once a month on a personal and business basis. As members since 2001, we have had thousands of hours of legal advice and services, without ever having, without ever having to pay above our monthly membership fee. The result has been savings in legal expenses in the order of tens of thousands of dollars, with benefits accruing in six figures on real estate and business transactions. We can't imagine being without this amazing service, and also the identify theft protection that the IDT provides. I definitely sleep better, knowing that LegalShield is one the best investments that we have made.

9 years ago

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Kelly Alpert Santa Cruz, CA

So far for almost 3 yrs, Legal Shield has been a life SAVER! I just did not yet got help with a old personal matter but it is more because the person involved has been difficulty to find but on other matters such us: old job, tenants situation, insurance company, HOA and most important recently with my car! I did saved a great amount of money! I am also an associate but due to my lack of time, I am not selling to other BUT I do recommend. The lawyers are pleasant and respectful. I am a Realtor and very familiar with laws and contract having LS on my side already save me time and headache even in dealing with my line of work. Just learn to use it and you wont regret. Sincerely --Kelly Alpert

9 years ago

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George Little Buena Park, CA

Legal shield definitely a great option. I needed an attorney out of state, there was a cost but I saved $1000 dollars using one of their referral lawyers and the 25% discount. I needed the lawyer and he did more that I even expected and I didn't even meet him or did I need to go to court with. Just so happen that He knew the Prosecuting attorney and was able to negotiate fairly. The ex wife was surprised that the attorney appeared in my behalf. Thanks because I would of been hurting financially and the truth was presented and the cut the suit by half of what the state was trying to get. The lies were exposed and the judge concluded it Fairly! Thanks Legal Shield & Parker Stanbury for a honest and skilled lawyer in Florida Law.

9 years ago

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Hiker Girl Graham, NC

I have been with Legal Shield for many years. They really helped in the beginning and saved me a lot of money. However they appear to have gone downhill in the last couple of years. The last two times I used them I was extremely dissatisfied. Both times the lawyers refused to write a simple letter saying it wouldn't matter. They acted like they were doing me a favor even listening to me. The last time i had doubts she was an actual attorney. If she was i wonder how she graduated high school. Her grammar was terrible. It was onvious she was working from home. A child was crying constantly. At one point she excused herself to tend to child. I am sorry, but if you are going to work from home, get childcare.

1 year ago

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Reply from LegalShield

Thank you for bringing your concern to our attention. We would like the opportunity to review this matter further and provide you with the support you need. To do so, we need a bit more info. Please submit our Attorney Service Concern Form at https://legalshield.typeform.com/to/pSnMnF , and a team member will reach out to you directly. We look forward to assisting you.

May. 23rd, 2023

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Jasmin Mena

Recently used LegalShield to handle a landlord dispute. They took a lot of my stress off my shoulders and it their free consultation phone call allowed me to ask all the questions I needed to ask and learn about my rights and next steps. Their process is very straight-forward, although they limit a lot how many documents you can submit etc (unless you want to pay more), which is understandable. The only reason I took off one star is that canceling the service was a bit of a pain. Instead of just canceling via a button on their app, they require you to write them an email. They never replied my first email despite their website saying they reply within 48 hours. I had to call their customer service and a grumpy person told me I have to email them... So I did, again. Finally I was able to get a reply, although it took several days again. I feel like the canceling process could be a lot easier. Overall I recommend them for simple cases like my landlord dispute or composing other legal documents properly.

1 year ago

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Reply from LegalShield

Jasmin, We can help by providing you with the info you need and some clarification. We are sorry that you are choosing to lose your affordable legal services. As we have in our company policy, all cancellation requests must be sent in writing. The easiest way to do so is by emailing us at [email protected] with your name, membership number, and phone number and request to cancel the membership. If you have further questions, want to verify that your request was received or would like to speak to someone directly on this matter, please get in touch with our Member Service Team at (800)-654-7757 via our LegalShield app, or chat at www.legalshield.com between 7-7 CST Monday-Friday, and a member of our team will be happy to assist you. We hope that you consider us again for any future legal needs. Thank you.

Feb. 14th, 2023

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JD Tokyo, 13

Their attorneys have helped me with my business in multiple states. This has been an affordable, valuable and stress-relieving resource for me. I have been very impressed with the caliber of attorneys at the law firms; they always call me back quickly and allow me to call as many times as I may need. They filed my LLC and had it back to me within three business days, and have reviewed my contracts and other documents. Anyone that has hired attorneys or understands anything about the legal system will instantly appreciate the value in having this service.

1 year ago

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Reply from LegalShield

JD, thank you for the five-star review. We couldn't agree with you more; with LegalShield, finding solutions to your legal issues does not have to be stressful, complicated, or expensive.  From resolving speeding tickets and reviewing business documents to helping you prepare your Last Will and Testament, LegalShield transforms affordable legal services from a nice-to-have into a right-to-have. Thank you for sharing your experience with us. We value your membership.

Dec. 13th, 2022

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Entrepreneurs R Us Philadelphia, PA

First, LegalShield will guide you on what to do in your legal situation. Second, if you can't resolve, then LegalShield will provide letters and make phone calls on your behalf, this part is free with membership. If their letter or phone call can't resolve the issue, then this is where you can hire them at a 25% discount off state approved hourly rate for attorneys, which still saves you money. They do it this way because sometimes all it takes is a letter or phone call from a law firm to stop a legal issue. Which in return, saves you a lot of money by not having to hire an attorney.

7 years ago

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Debby Stephens Aurora, CO

I have been a member for almost 6 years now and in 3 different states and every law firm has been very good. They call back timely, explain things until you get it! And now they have added lower pricing if you are single, yea !!! Calling tomorrow to protest what Sprint has done to me after leaving them in Feb 2014 after 12 years as a customer.......I know I will get help and no bill will come in the mail from LegalShield!

8 years ago

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Matt Winston Salem, NC

I have had exceptional service from my LegalShield plan and have had many contracts reviewed, my estate planning for me and my wife completed without charge and because I have kids, the LegalShield Attorneys help us with tickets received in and out of the state I live saving me time and money on my insurance. I've been able to save money and make better and informed decisions for my family. Who ever wrote the overview has made several errors in "The Bad" section. There is no need for a "Trial Offer" because a member can cancel their service at any time without any penalties. Even after 30 days of use. You also have access to a referral attorney at a preferred member discounted hourly rate when you need representation in court. Most people are not in need of "regular" representation in court, unless they are criminals. Even then, your LegalSHield Network attorneys will take care you. So you see I "have" an attorney I dont just "feel like I have one....

9 years ago

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Tom McDonough

As a member in Ontario Canada, I have used LegalShield to complete 3 seperate real estate transactions i the Barrie marketplace. By legislation in Ontario you are required to have a lawyer register and complete the property sale. In each case I called my LegalShield provider, Mill & Mills in Toronto, received the advice I needed and they referred me to a lawyer in Barrie who professionally completed the sale in a timely manner and I received a 25% discount as a member of LegalShield. I am a 15 year satisfied member and will never be without this service.

9 years ago

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Sean Fillner San Jose, CA

Been a member for over 3 years. Helped save me at least 10k in fees and over charges from other companies out to "not listen" to a complaint or problem with their service. Lawyers are fun to work with and have a great attitude about all legal issues no matter how small or how large. I love this service and will never give it up. I love the look on peoples faces when I am signing a document and say"I need to have my legal team review this document". So much fun!!!

9 years ago

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George Little Menifee, CA

Give it a try, you cancel it. But you need to use it to see it's value. Why would you? We don't always win our case, but we always win we use Legal Shield when we may not of without it. Count the cost. If it wasn't for Legal Shield and Parker Stanbury, I would of been ignored by a large company if I would of wrote them a letter. Not so, with them and I'm being listened to. That's just one experience I have good ones, and of course I lost but at least I knew.

9 years ago

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John West Chester, OH

I've had the LegalShield membership for about 4 years and have had nothing short of excellent service any time I've needed anything from them. Just being able to have my will, living will and medical power of atty effected for the price of membership alone paid for 2-3 years of membership! When involved in an accident I used the emergency 24/7 number and had an atty on the line within minutes. Nice to know that you're covered no matter where you are in the country in the case of an emergency.

9 years ago

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Marcus Aurora, CO

I've had my membership for about 7 weeks now and my law firm has been nothing short of excellent . They've reviewed a medical contract I sent and explained it in real basic language , they settled a gym membership for me were the gym was trying to get me to pay and additional month after I had cancelled . I feel more equipped to deal with things now that I have a attorney at my finger tips. Thanks LegalShield !!!!!

9 years ago

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Lucas Hill Salt Lake City, UT

Ive used this membership literally dozens of times and I absolutely love it!! I don't know how people can live without this... Just the other day I was totally ripped off by a company online. They would not give me a refund for $35 for the defective product I purchased. I called my provider law firm and they hopped right on it giving me legal advice and even sent a legal dispute letter to this company for me! What a great service!

9 years ago

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Michael Bishop Tualatin, OR

When I purchased a computer program for $500 set up and $480 per month, it didn't work like promised. After the first month the company wouldn't help me. After the second month of still not working right, I spoke with my State Provider Firm, who reviewed my contract, then they referred me to the state the company is from. That state Provider Firm spoke with me, reviewed my contract, and wrote a letter to the company. This time when I spoke with them the were willing to help me and wrote off the last month of my 3 month contract. LegalShield saved me $480.

9 years ago

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JC Tiano Santa Fe, NM

I received an audit notice by the state concerning my home based business. I contacted my Law Firm and was called by a lawyer with the expertise I needed within two hours. After an hour or more on the phone, he answered all my questions and I have resolved all my concerns with the state, in my favor. This is only one of several instances my Law Firm has helped me. I will never be without my membership.

9 years ago

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Annette Plainfield, IL

Have been a member of LegalShield for years. Have used them for all kinds of issues. From things as simple as complaining about really bad postal service to issues with my homeowners association to reviewing contracts to helping me complete paperwork needed after my mother's death. My husband and I also have had them do our wills as well as living wills and healthcare power of attorney. Our identity theft program alerted me when someone hacked one of my email accounts. An attorney specializing in our issue calls us back very promptly. Great service. Well worth the money!

9 years ago

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David Smith Grand Rapids, MI

I've been a member of LegalShield (previously called Prepaid Legal) for over 18 years. I have used the services of my provider attorney many many times in 3 different States for personal and business consultations, Attorney letters, Mortgage closings, and representation in traffic court for my wife and son. Additionally, In response to the point about representation, I have a bank of over 300 hours of personal defense -free + if I ever get audited by the IRS, I have 50 hours of Tax Atty defense.

9 years ago

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Christina Furst Denver, CO

Since starting with Legal Shield I have used the service three times. I have been pleased with the outcome and happy that I did not have to out of pocket $250.00 for an attorney's opinion and letter writing skills. the hospital that made the $15k mistake quickly remedied the errors and sent me back a refund after receiving the letter from my attorney. Thank you Legal Shield!

9 years ago

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Mike B. Akron, OH

I recently purchased a home from a individual seller, A real estate agent wanted 950.00 to do all the paperwork, I called my Legal Shield provider law firm and they instructed me on what to do and they reviewed the paper work that I submitted and saved me 950.00. My only cost was my monthly Legal Shield membership! I am now a Legal Shield member for life!

9 years ago

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Jack Mattson Burleson, TX

Best thing I ever did for my family. From teenager traffic tickets to buying a house in Texas, my knee-jerk reaction to a problem or issue is to call my Attorney and get the expert advise I need to make the best decision for my family. In 8 years I have used my attorney over 70 times and never paid a dime, other than my monthly $19.95 that is about $21,000 worth of services for $240 a year.

9 years ago

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Angela Mobile, AL

We bought a double oven more than three weeks before Thanksgiving. The appliance store kept putting us off and making excuses on the delivery. Once we called our attorney, and she called the manager of the appliance store, we had our new oven delivered and installed in less than 24 hours- in time for Thanksgiving. And the oven we got was a better model than the one we paid for!

9 years ago