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LegalShield

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4.1

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 26th, 2025

LegalShield is a legal service provider that works with a network of law firms throughout the United States and Canada. The company aims to modernize legal services by offering monthly membership plans that give consumers access to qualified and experienced lawyers 24/7 for help with legal issues.  

Prepaid Legal changed its name to LegalShield in September 2011. 

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The Good

  • Partnered with Reputable Firms
  • Monthly Memberships
  • Affordable Legal Plans
  • Nearly Instant Access to Services 
  • MEMBERPerks

Partnered with Reputable Firms

LegalShield is not a law firm and does not employ lawyers. Instead, the company has built long-standing partnerships with law firms from every state and throughout Canada. 

Instead of hiring one attorney who only practices a specific type of law, LegalShield's membership plans give you access to an entire law firm. Ensuring you are matched with an experienced attorney to handle your immediate legal needs. 

This benefits consumers because you get coverage for various legal issues for one affordable monthly payment. With more traditional legal services, you pay hundreds by the hour for a lawyer who can only help with one specific problem. 

Monthly Memberships

LegalShield's memberships give you unlimited access to legal assistance or advice. The company offers three membership plans that provide a variety of coverage. 

The Individual and Families Plan includes help with estate planning (last will and testament, power of attorney, trusts, etc.) traffic assistance, tax audit services, document reviews, etc. There are even a few add-ons such as gun owners supplement, ride share and delivery supplement, trial defense supplement, and home business supplement. 

The Small Business Plan includes assistance with tax audit services, designated consultations, collection letters, etc.  

The Start a Business Plan offers features such as LLC formation, business name check, collection letters, obtaining an LLC Federal Tax ID, and more. 

We appreciate LegalShield offering three different plans to consumers, as it provides valuable legal information and coverage to individuals and their families, small businesses, and start-up companies.

Affordable Legal Plans

The cost of LegalShield will depend on which type of plan you choose. A personal legal membership generally costs $29.95 a month, but the price may vary depending on where you live. 

Small business plans start at $49 per month. And the start-up business plan costs $149 plus state filing fees. 

The company has a 25 percent discount off your lawyer's hourly rate if you require additional legal services outside your LegalShield coverage. The average cost for independent lawyers ranges from $100 to $400, so a 25 percent discount is a good deal.

Nearly Instant Access to Services

LegalShield doesn't force consumers to wait a week before they can start using their plan benefits. In most cases, you can contact your attorney as soon as your membership application is reviewed and your account is set up. The company states that this generally takes about 12 to 24 hours (or less on regular business days). 

MEMBERPerks

Something unique to LegalShield is the company's MEMBERPerks. Members can save up to 50 percent on big-name brands such as Verizon, Costco, and Amazon. The company website doesn't offer much more information on its perks program, so we recommend asking about this just to ensure you are receiving the full benefits of being a member.

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The Bad

  • Limited Control

Limited Control

If you choose to work with LegalShield, you have to be willing to give up a little bit of control. 

Because of the way LegalShield operates, you do not have a say in which law firm represents you. You also don't get a say in who your lawyer will be. 

LegalShield does its best to find an attorney qualified to handle your case, but it might not always be the perfect fit. You can request to work with another attorney, but you'll have to consider their availability and areas of expertise. 

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The Bottom Line

LegalShield offers a unique approach to helping people afford legal assistance and services. 

As with most subscription services, you need to consider how often you'll be using the services. If you think you will use LegalShield's services repeatedly, it's worth it. If you only plan on using the services once in a blue moon, then a monthly subscription might not be the best choice. However, the low monthly payment and 25 percent discount off your lawyer's hourly rate may be handy in an emergency. 

Legal Shield is a subscription service, and you can cancel your subscription anytime. If you find yourself in a bind, you can pay the $29.95 for the month and receive unlimited advice and access to an attorney and law firm, which could cost thousands of dollars with an independent lawyer. Once your legal issue has been resolved, you can cancel your membership. 

Additionally, LegalShield not only saves you money but time. Instead of spending hours of research into reputable law firms and searching for experienced, qualified attorneys, LegalShield has done all the leg work for you. The company has partnered with over 39 law firms and employs over 900 lawyers with a vast array of expertise and experience. 

Perhaps the biggest disadvantage of working with LegalShield is that you have to give up some control. With this company, you have to work with the partnered law firm in your state and one of their attorneys. You don't have a choice in which law firm represents you. Additionally, you may have to work with a different attorney from the firm on every case. 

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Star Rating

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3.3

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267 Reviews

Review Breakdown

5 grade

48%

4 grade

7%

3 grade

2%

2 grade

6%

1 grade

37%

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Hiker Girl Graham, NC

I have been with Legal Shield for many years. They really helped in the beginning and saved me a lot of money. However they appear to have gone downhill in the last couple of years. The last two times I used them I was extremely dissatisfied. Both times the lawyers refused to write a simple letter saying it wouldn't matter. They acted like they were doing me a favor even listening to me. The last time i had doubts she was an actual attorney. If she was i wonder how she graduated high school. Her grammar was terrible. It was onvious she was working from home. A child was crying constantly. At one point she excused herself to tend to child. I am sorry, but if you are going to work from home, get childcare.

1 year ago

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Reply from LegalShield

Thank you for bringing your concern to our attention. We would like the opportunity to review this matter further and provide you with the support you need. To do so, we need a bit more info. Please submit our Attorney Service Concern Form at https://legalshield.typeform.com/to/pSnMnF , and a team member will reach out to you directly. We look forward to assisting you.

May. 23rd, 2023

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Jasmin Mena

Recently used LegalShield to handle a landlord dispute. They took a lot of my stress off my shoulders and it their free consultation phone call allowed me to ask all the questions I needed to ask and learn about my rights and next steps. Their process is very straight-forward, although they limit a lot how many documents you can submit etc (unless you want to pay more), which is understandable. The only reason I took off one star is that canceling the service was a bit of a pain. Instead of just canceling via a button on their app, they require you to write them an email. They never replied my first email despite their website saying they reply within 48 hours. I had to call their customer service and a grumpy person told me I have to email them... So I did, again. Finally I was able to get a reply, although it took several days again. I feel like the canceling process could be a lot easier. Overall I recommend them for simple cases like my landlord dispute or composing other legal documents properly.

2 years ago

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Reply from LegalShield

Jasmin, We can help by providing you with the info you need and some clarification. We are sorry that you are choosing to lose your affordable legal services. As we have in our company policy, all cancellation requests must be sent in writing. The easiest way to do so is by emailing us at support@legalshieldcorp.com with your name, membership number, and phone number and request to cancel the membership. If you have further questions, want to verify that your request was received or would like to speak to someone directly on this matter, please get in touch with our Member Service Team at (800)-654-7757 via our LegalShield app, or chat at www.legalshield.com between 7-7 CST Monday-Friday, and a member of our team will be happy to assist you. We hope that you consider us again for any future legal needs. Thank you.

Feb. 14th, 2023

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Matt Winston Salem, NC

I have had exceptional service from my LegalShield plan and have had many contracts reviewed, my estate planning for me and my wife completed without charge and because I have kids, the LegalShield Attorneys help us with tickets received in and out of the state I live saving me time and money on my insurance. I've been able to save money and make better and informed decisions for my family. Who ever wrote the overview has made several errors in "The Bad" section. There is no need for a "Trial Offer" because a member can cancel their service at any time without any penalties. Even after 30 days of use. You also have access to a referral attorney at a preferred member discounted hourly rate when you need representation in court. Most people are not in need of "regular" representation in court, unless they are criminals. Even then, your LegalSHield Network attorneys will take care you. So you see I "have" an attorney I dont just "feel like I have one....

9 years ago

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Aziz Soomro DE

In 1983 I found and built Aim Insurance of Texas in Houston Tx. In 2003, I was blessed with two memberships. Family and Business Legal Plan. When middle of 2003, my own Homeowners Insurance Company gave me hard time on my own Homeowner insurance claim for 3 months, i called legal Shield. They wrote a letter and within 10 days $17000 showed up.. Later that year when I and my Company was sued for $1.5 millions, legal Shield Attorney defended me successfully for SEVEN solid years, and my total cost was only $1000 because (as I understand now), every year defense hours increase to a total of 300 in year 5 onwards without raising premiums... Needless to say that "I am legal Shield for life". Anyone needs to see copies of those two documents can request via email. Aziz Soomro, LUITCF Houston Tx.

10 years ago

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Paul Dorado Elberta, UT

I purchased Legal Shield from a friend of mine, he knew i was constantly going to Court where I appeared Pro Se for some time. Am I glad I did, My Ex Wife no longer can wait for the last minute to do what has been Court Ordered. With the Help of Darren Watts, I was able to recover my attorneys fees for a frivolous motion she brought before Fourth District Court. I received the award on April 17th 2015. However because of My Ex Wifes procrastination in paying me the amount I was awarded and opted NOT to pay within the 30 days I had given her to pay me rather paid me roughly 4 months later. She now owes me 179.00 dollars, and I'm planning on Collecting every penny, nickel and dime. For this simple reason, I've had to come up with a means to pay My Attorney at a moments notice and so Should She. After all "What's Good for the Goose is, Good for the Gander."

10 years ago

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Jim Annandale, MN

I have been using LegalShield for nearly seven years now. At first, I just figured that I'd get our wills and other paper work done up. My wife and I have used it for a variety of purposes that we never would have thought of when we subscribed from employment law questions, to tax questions, for protecting my identity as a result of personal information being compromised, for my wife's business a couple of times and to help when our teenage daughter was implicated in a traffic situation that we had proof that she had nothing to do with. It has saved us quite a bit of time, headache and money. I have been very pleased with how the provider attorneys have been "Johnny on the spot" when we need them and customer service has always been helpful when we call them. Wish I could get this level of service every where else that I have to deal with.

10 years ago

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Karen Zalewski Cheboygan, MI

My son ran into some major real estate problems when purchasing a home. He needed an attorney and to get get needed legal documents, that he found out were going to cost big $$$$$$ LS gave him the needed info for a documents web site that he could do himself and avoid expensive attorney fees etc. He was saved a lot of money, without an attorney or expensive documents. My daughter had trouble with a phone and the company she purchased it from.......They were not going to replace it until after she returned it and waited for them to receive it, etc. leaving her who knows how long without a phone. After LS intervened, she received a new phone by the end of the week...

10 years ago

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Mary Pichette Surrey, BC

I had a bad experience with a lawyer. I called my field rep who walked me through the complaint process and I got to talk to a different lawyer. The first refused to even look at my contract, the second reviewed it and was very helpful in giving me some important information on what to watch for going forward. My field rep was a good listener and put no pressure on me to "stay" as a member. As a result of my second experience, I am glad to have this membership. I guess not all lawyers are suited for this empowering service. It is good to now I have back up!

5 years ago

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Carol Kent Sacramento, CA

My family has had Legal Shield way back when it was first known as Pre-Paid Legal! We have used their services countless time and in all cases we have been more than satisfied with the results! Most recently I contacted an attorney about a contract my husband and I signed when we were both ill... I already knew the answer - but I needed confirmation. I didn't like the answer I got (I wasn't happy with it) but I knew that it was the correct answer. This organization has saved my family many times! I am very glad to have it.

9 years ago

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April Wright Aliso Viejo, CA

I have been a happy member for 6 months. I have found many situations regarding employment, taxes and HOA to name a few where having the ability to consult an attorney was extremely helpful. My father uses his small biz membership for his corporation and it has saved him thousands in attorney fees over the years. Everyone has trivial legal matters and questions come up all the time they just may not realize it because they don't think they can call an attorney. With LegalShield our family feels protected and at ease knowing we have a team of dedicated attorneys on our side.

9 years ago

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Karen S Snyder Raleigh, NC

The membership offers more than expected and what most families need. The 25% discount can be substantial if there is information or action required outside of the membership. Being covered nationwide for traffic violations and for emergency situations is comforting. The whole family is covered for one price and the price doesn't change because you use it.

10 years ago

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Randy San Angelo, TX

I have had LegalShield for 7 years now and have to say that it has been the best experience for legal services that I have ever had. The product works just like they say it dose. It dose not always cover ever thing at no cost and for any one to think that it dose that person either heard what they wanted to or the person explaining the product did not explain it properly. As for me could not be more impressed with the service!

10 years ago

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Phil Dambach Idaho Falls, ID

I used to be a member back when it was called Pre-Paid Legal, there was some serious medical issues that forced us to drop out and when things really got bad I forgot all about it and then I wished I still had back then, but I have it now and within a week they alerted me on a contract that I was going to sign for the refi on the house to the tune of 80K and I missed completely and the mortgage company fixed the problem right up. I am now an associate for Legal Shield, and plan to keep it for a long time.

10 years ago

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Phil Dambach Idaho Falls, ID

Just reinstated my membership, wish I had never dropped it years ago. I'm glad that I did, refinanced our home and they found some errors in the paperwork that even the mortgage company couldn't answer. So the problem was fixed thanks to Legal Shield. Looking forward to staying on as a member with all the identity theft that is going around. Great company.

10 years ago

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Billy Eau Claire, WI

Needed to update my will and medical directives. Called the lawfirm and was told I'd get a reply within 8 bsns hours. 38 minutes later I was getting my questions answered and sent the forms to update. Great response and the attorney cal.ed my fears.

3 years ago

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Reply from LegalShield

Billy, thank you for your review. We are happy to hear that our team was able to provide you with the legal support you needed for this matter. With LegalShield, finding solutions to your legal issues doesn’t have to be stressful, complicated, or expensive. Thank you for being a valued member!

Mar. 3rd, 2022

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Guy Westbury, NY

I've had LegalShield for over 7 years now, and I can truly say this is a much needed service for me and my family. Because I'm a real estate investor, this service just makes sense. the provider law firm here in New York is really on point.

9 years ago

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Carlos Miami, FL

It is an unique service that everyone needs. Legal shield has saved me close to $10,000. Thank you Legalshield!

10 years ago

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Marc Constantino TX

Excellent service! Attorneys have been very knowledgeable and very fast to respond.

9 years ago

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Mike Charlotte, NC

Membership is inexpensive. The legal advise so far has been exceptional

9 years ago

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Aaron Martinez-Campos Denver, CO

Ive used them for business mostly and its been really helpful.

10 years ago