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Milgard

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7.8

Overall Score

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LAST UPDATED: March 25th, 2024

Milgard Windows and Doors was founded in 1961 by Maurice Milgard, Jr. and his son Gary in Tacoma, Washington. The company's focus is to provide high quality replacement windows and window installation services to its customers. In addition to the quality products they provide, they seek to provide quality service. From 2014-2018 they won the Best of Houzz Design award for the most popular company. Additionally, they won the 2016 Crystal Achievement Award for the most innovative window and in 2017 they won the highest online rating window and patio door brand by Metrixlag.

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The Good

  • Warranty 
  • Coverage 
  • Variety of Product and Services 

Warranty 

Milgard extends a Full Lifetime Warranty to Tuscany Series and Trinsic Series products. There is a Lifetime Limited Warranty for Ultra Series, Style Line Series and Aluminum Series. Please see company website for complete warranty details on any and all products.

Coverage 

Milgard offers window installation services in the western United States and British Columbia, Canada. The company believes that if it operates closer to its customers, it can offer a more personalized experience, faster delivery times, and quick responses to warranty situations.

Variety of Product and Services 

Milgard offers a variety of the best replacement windows and services not only for windows, but for patio doors as well. With multiple options and styles to choose from, customers are much more likely to find what they are looking for. Customers also have the option to request a consultations, during which a professional will help them identify what they need in their home and which styles will best fit their taste. From start to finish, Milgard Certified Dealers will walk the customer through the process to ensure that they are satisfied with all of the available options.

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The Bad

  • Undisclosed Prices 

Undisclosed Prices 

Unfortunately, Milgard doesn’t disclose prices on its corporate website, making it difficult for potential customers to discern whether or not the company is a good fit for their needs. Before a customer can view prices on the products they would like, they need to request a quote.

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The Bottom Line

Milgard Windows and Doors is determined to provide quality replacement windows and window installation services to all of its customers. The company offers a variety of attractive features, including full lifetime warranties and a variety of products to choose from. 

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Star Rating

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4.9

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1,071 Reviews

Review Breakdown

5 grade

81%

4 grade

10%

3 grade

4%

2 grade

2%

1 grade

3%

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Service

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wendy chord

Love our windows and the customer service gal that set it all up was wonderful over and beyond! The 3 gentleman showed up on time, very respectful, double and triple checked by the size. They were fast and great. It was not an easy one to replace. They were great!

1 week ago

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Bob Zawaski WA

Milgard windows are of the highest quality and an exceptional value. If that weren’t enough their service after the sale is second to none. The technicians are always friendly and extremely knowledgeable and efficient. As a Real Estate Broker with 30 years behind me I refer all my clients to Milgard when the subject of window replacement comes up. My most recent interaction at my own home just confirmed what I already knew from over 30 years of experience working with Milgard. I would heartily recommend Milgard to any looking at replacing or building a home.

3 weeks ago

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mike mcneal

Excellent service, was here on time, did a great job of replacing warrenteed window. We have owned our house for over 35 years and fortunately there were Milgard windows. Can't say enough about their windows and warrantee. Mike

2 weeks ago

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Andy Tualatin, OR

You guys went above and beyond what was expected. Not only did you repair my window but you also took the time to get our Milgard slider in better working condition. In a day when good service is all but lost, you guys wowed us. Thank you!

1 month ago

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Claudia Harvey Twin Falls, ID

He was so nice and very professional. It took him a matter of minutes to replace to glass and explained everything to me to understand why this keeps happening. I appreciated him wearing booties in the house too. You have a valued employee in him. Thank you so much!!

1 month ago

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Burns

The gentleman, Rocky, is always prompt with his work and very helpful. He has replaced window panes on previous visits.

1 week ago

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Jeremy Much La Pine, OR

Milgard's customer service response was excellent. Gabriel made sure we got quick help and the team that came out to the house was skilled, thorough and patient in fixing multiple windows that needed adjustment.

1 month ago

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Roger English Kalispell, MT

Fantastic service!!! Temperature was 21 BELOW ZERO when Jason arrived (we didn't think anyone would show with those conditions) ... We cannot say enough good about our experience with Milgard and Jason,

2 months ago

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Sharon Las Vegas, NV

I have lived in my home for 23 years and had an issue with one of my windows recently. Milgard Windows honored their warranty even after all these years. I appreciate a company that stands by its warranty.

2 months ago

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C Noll Chiang Mai, 50

Excellent service! The Milgard technicians were efficient, highly competent, and concerned about the cleanliness of the work site. In fact, they had removed the old window, replaced it with a new one, cleaned up the area, and were on their way to their next job in less than thirty minutes. Additionally, I gained an appreciation for how well made Milgard windows are, allowing for straightforward service if the need arises. I would not consider any other window than a Milgard window for any future needs. Thank you for a job well done.

5 months ago

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Brent Goodness Vancouver, WA

Milgard's warranty department is top-notch. I'm so impressed. It was seamless. Thank you so much.

3 weeks ago

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Jody Donker

The windows were identified by the number located between the panes and an appointment for replacement was set. The installers arrived on time and had the job finished in less than an hour. Everyone was professional and courteous.

4 months ago

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Randy Root Santiago, RM

Andy showed up right on time was very supportive of the problem with our two windows. Andy and his helper did a great job with the removal and replacement of the defective windows and were very conscientious of our furniture and window coverings. Great service, I’m very happy with Milgard windows and service!

4 months ago

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Jennifer Haberly

The window of installation was between 9:00-11:00 and The installer showed up at 9:00!!! He was very professional and wore slip covers on his shoes, thoughtful touch, didn’t go unnoticed, and performed the repair without a hitch!! It was a great experience and the company was very through in repairing said window!! Thanks again for the quality and execution of the repair! Great experience, which other companies performed at this level!

6 months ago

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Sandra Eugene, OR

We bought our windows from Farmer's Building in Grants Pass OR. So we didn't deal with Milgard directly. Milgard has replaced a couple glass window panes. This is the first time they have done any window repair. The gentleman was very efficient and finished the job quickly. He was here earlier than expected as he had a cancellation. Good thing I came home from my short walk, instead of doing my regular long walk. He had left a message on my phone. When I called him back, he was already in my driveway. Your service is commendable, Thank you . I appreciate it.

7 months ago

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Bob Dix Hailey, ID

I had several windows replaced and Andy K and Alex serviced them. Both Andy and Alex did an excellent job. Some of my widows are in a clear story and Andy not only installed them all but when done grabbed a broom and cleaned all the cobwebs out. His service was above and beyond!!! A huge thanks for his thoughtfulness and willingness to go that extra step!!!

7 months ago

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REBECCA

Have had my windows and doors many years and still as good as new.

3 days ago

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Angie H Vancouver, WA

I couldn't lock my Tuscany series sliding patio door in the secondary lock position to leave it slightly open. My scheduled appointment time was for 12:45p but Mike called and asked if he get come early, if course I said yes! He got right to work making the necessary adjustments and made sure everything was in alignment within the channels. He explained that my door had a primary and secondary lock. The primary being the door handle and the secondary if I wanted to leave the door slightly open at night. He made sure I didn't have any other concerns and told me that if I had any more problems to call. I really appreciated his friendly professionalism and for calling to see if he could come earlier than originally scheduled. I love my Milgard windows and how nice they look.

9 months ago

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Gary Clevenger Portland, OR

Just have to comment on Bonito your Milgard technician..., Bonito's mannerisms and overall professionalism was very impressive, I have been a remodeler and a master of my craft for years... This glass replacement was not in the best of positions semi-behind a gas freestanding stove in the corner of our master bedroom on the ground floor. The outside is covered in landscaping plants and a little difficult to get to. Bonito was careful of the garden and did little to disturb it... But he was fast on the draw with his tools and relevant installation materials. He had this replaced in lighting speed in under 15 minutes traveling to his truck and back... Current outside temperatures in the 80's... Well done Bonito, anyone that has the opportunity to have this Glass man on the job will do well to stay out of his way! LOL 😂 He was Glazing at brea neck speeds and very communicable in the process! Milgard, you have an exceptional person in your employment... Sincerely, Gary Clevenger, CEO, Gold Crest General, Inc. PS, I love Milgard windows and the service for replacing our paid for glass insurance

9 months ago

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foksha homes Salem, OR

milgard is the best. We purchase hundreds of thoused of windows from them each year and love the product more then many other brands.

2 months ago

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Bob

Cole was fantastic! He was able to diagnose the issue and fix the issue. Thanks for making the best windows ever and having support people like Cole. Clearly the best.

3 months ago

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Beth Lillie Hillsboro, OR

Initial consult gave me a date for the install, happened as scheduled. Repairmen were very professional and expert. I was pleased with the ease of service.

3 months ago

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Greg Terhune

The Milgard service rep came to my house, had my windows replaced in short order and even lubricated my sliding doors. Friendly, fast and competent service--what more could one ask for.

4 months ago

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William Artukovich Big Timber, MT

Tim and his helper had the glass in and the doors in within an hour. He showed up right on time and also fixed a couple other windows that were not opening correctly. I would highly recommend the service.

4 months ago

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Karen Ahonen

Milgard provides a great warranty for their windows. I just had two windows replaced under the warranty at no charge and the technician who installed them did a wonderful job.

4 months ago

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bruce webb

respectful service representative. we felt cared for.

1 week ago

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Natasha Ochs Portland, OR

The service guys who came to install the glass panels on my new double sliding glass doors were friendly and helpful. They did a great job adjusting the doors so they lock properly. They were willing to come back if I need further assistance. It was a great experience and I feel like I will have help if I need it in the future.

7 months ago

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Diane Blair

Jason was our repairman (I think) not good at names. He called and was able to get here early. Organized, pleasant overall terrific job. NO wasted time. I would hope if we ever have any other issues with Milgard that he would be the person to show up. A completely positive experience!

7 months ago

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L Stalheim Vancouver, WA

The online process to request a warranty replacement was easy & efficient. I received approval & installation date in less than 60 days. My window was replaced in less than 20 minutes. Very polite & professional. I was very pleased with the whole process

8 months ago

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Ibrahim Sevindik Beaverton, OR

We had a small issue with our windows not wanting to stay open. They sent a technician out promptly, who was very polite and able to fix it on all 4 windows super quick. I also appreciated he wore booties to help keep the house clean, big plus there.

8 months ago

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Martha Misten Portland, OR

The customer experience was 5 star from start to finish. I was nervous to start this process on-line but the communication was responsive, timely & easily understood. The Service Employee was on-tine (a little early if I remember correctly) and did a great job. All and all we are so happy to have Milgard windows and would purchase them again & again.

10 months ago

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Nick Schechla Vancouver, WA

We had just underwent a full kitchen remodel and the only thing we were unsatisfied with was how our sliding milgard door barley opened. The installers tried multiple times to make it right but ended up giving up!! We decided to reach out to the warranty department. The two guys they sent out were truly professionals and made our door function like it should. Milgards customer support and warranty is outstanding! Thank you!

11 months ago

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Jim Bennett Portland, OR

Vitaley (sp?) was incredibly friendly and quick with the service. Super great experience with him.

1 month ago

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Bill

It took about a month for them to send out a technician to help with our problem. We had to call them back a couple of times before they responded with more than an email with an order number on it. Our problem was not a normal malfunction with the gears of our transoms window. The installers retrofitted the latch so we could open our loft windows 2ndstory, from the bottom first floor. The cap that was placed and fitted to the gears of the window latch is not holding properly so the 6’ pole is not connecting as it should. We couldn’t open the window using the pole crank, it could not catch with the closers gears. The tech was able to tighten the fitting so it worked and said it would probably fail. The Milgard gears still look pristine. The cap added for our pole is what is spinning. I don’t hold Milgard at fault for this. We will try to find a replacement cap thru the installers, a very old and competent glass company in our area. We’ll see how that works. Our problem was not fixed by the Milgard Tech and we’ll see what happens in round two with the glass company who sold and installed the windows for us.

1 year ago

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Mike B Portland, OR

Corrected what was probably rightfully the retail window company induced problem so 5 stars just for that. On a somewhat negative note, this year I've had both sides of a sliding door replaced. One was due to glass breakage; the other due to wrong type glass in the original installation. The sliding door is a type that has small venetian blinds incorporated between panes. Both times the replacement panels were ordered with the controls for the venetian blinds on the wrong side. (Fortunately, the installer has apparently encountered this error a number of times so he brought panels with controls on both sides - so 5 stars for Stan too.) This is a communication problem.

1 year ago Edited October 7, 2022

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Gene Harral Idaho Falls, ID

we built our house about 14 years ago and had Milgard windows installed. since that time we have had i think every window replaced at least once. when i notice a issue with a window i call Milgard and they have a local person (JAKE) contact me . Jake is absolutely the best representative that Milgard could have here in my area. he very courteous, prompt and very professional about getting my windows installed. Milgard may not have the very best window on the market but I guarantee that they have the best WARRANTY. If I ever build another house I guarantee that Milgard would be my choice of windows. I am very happy with the service i receive.

1 year ago

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Vernon Jackson Portland, OR

Initial contact was very helpful in finding the original order (24 years ago!) for my house and confirming the measurements and identification of the 2 failed windows. The installation technician (Vicente, I think) was very quick and professional. Wore booties inside and was very good about protecting the surrounding workspace and cleaning up afterward. He was courteous to recognize that I had just prepared my lunch (he arrived just before noon) and one of the windows was in the kitchen. He opted to start with the other window so that I could finish my lunch in peace. This is the second or third time that we have contacted Milgard for warranty replacement, and every time the company has been top notch! Would recommend them to anyone interested.

2 years ago

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Lampornis Santa Clara, CA

This is the second time I have had to use my Milgard warranty for windows installed when my house was constructed in 1998. On both occasions they honored their warranty to the letter. Today, at no cost to me, they came out and replace three windows that had broken seals without blinking an eye. This is the kind of company I like doing business with. Further, considering the number of windows in my house I find it amazing that they have held up so well. All four windows (combination of both claims) were on the south side of my house where they get hammered by weather yet they still held up for 22 years.

2 years ago

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Darrell

It sucks when your windows show that they’ve been infiltrated in between the glass. Once you see it, the problem only grows: I waited too long to contact Millard about our problem, “as far as my wife was concerned” it was true. After several years I finally did do what the effort entails, and to my surprise and happiness, Millard came through. Great service and communication. You need to do it all online. You need to know how to gather the info. When you do the work, the effort pays off. Steve, our technician was awesome. Even after getting stung by a Hornet. Thanks for the service and support. Darrell

3 years ago

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jameswadsworth Portland, OR

Sergey S is a wonderful representative of Milgard! He reflects the very high level of customer service and QUALITY that we have always identified with Milgard and Milgard products. He is exemplary of what I have always expected from Milgard over the 20+ years we have done business with Milgard for the BEST we can get for our homes. You should be VERY PROUD that you have a man of Sergey's personage keeping Milgard customers as Milgard customers for life. Thank you for this chance to sing his praises, and please, if you can, tag my record as always requesting Sergey when I need any Milgard service. Jim Wadsworth

3 years ago

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David Haderlie Spokane, WA

We bought a new home, in 2004. At the time it was built it had standard stock windows. In May 2012, we had all the windows and window casings replaced on15 windows with Milgard Windows at the recommendation of our contractor and what a difference. THIS ENDED UP AS BEING ONE OF THE SMARTEST AND BEST THING I HAVE EVER DONE. Milgard Windows keeps our house quiet and warm all year around. In those 8 years we had some fogging between the glass panes on three windows. Milgard replaced these windows fast, with no questions or charges. Today 03/26/20 two Milgard’s representatives, Surge and Ross, I believe were their names, arrived after traveling from Tri-Cities, WA to our home in Liberty Lake, WA to replace two windows. They were so unbelievably fast, courteous, and a joy to talk to. They completed the work quickly & efficiently. Thanks Milgard.

4 years ago

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Richard Hostin Carlsbad, CA

I had Milgard windows installed in my whole house in 2002. Recently, I noticed a slight haze developing on the inside between two glass panels on one large front window. Since the original installation included a lifetime guarantee for the original owner, I called the original installer, Newman Replacement Windows, who promptly located my old purchase records and referred me to the manufacturer with a reference number. In calling Milgard a few days later, they had all my information in hand and scheduled a service call. Jaime, the Milgard repair specialist arrived promptly and quickly repaired my window back to new pristine shape. All this was done with no cost to me and they honored their lifetime guarantee with no hesitation. I would highly recommend Milgard for their products and guarantee follow up service along with Newman Replacement Windows of Carlsbad for all window replacement needs.

5 years ago

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Joseph Metzger Mountain View, CA

Despite there being no serial numbers on two failed window inserts in my house, the Milgard rep took into account the sales receipts for the windows I purchased over twenty-five years ago. The Milgard rep then measured the dimensions of the two failed window inserts and told me I would hear back from Milgard in a few weeks. Sure enough, I received a reply from the Milgard factory with a time window and date when an installer would visit to install the new inserts. The installer stopped by within the time window and had the new window modules installed within 20 - 30 minutes. The new inserts were clean and smear free when the installer finished. Milgard windows are great and Milgard service is second to none!! Thank you Milgard!!!!!!

5 years ago

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Bill Weaver Tempe, AZ

Our neighbor got a dog that barked at every leaf or cat that came by. It was noisy and annoying so we looked for a way to stop the noise in our family room, We called a window installer and he reccomended Millgard. I thought it was more expensive than I expected but we did it any way. We installed a multi pane Milgard sliding glass door and the noise stopped. Ok that's what I wanted but we got more. We got a door that has never been hard to operate. It allways slides open and shut smoothly. We got a door that has a lock we can trust. I had to install special locks on the other doors . We got glass that does not alter what we see. We have a mother cheaper original door that causes wavy vision. We got an installation that has never faltered. I have had to adjust every other door in the house but the Millgartd just keeps working. I made one mistake though, I got a sliding door with no outside lock in it. And this is where Milgard service comes in, I had never contacted Milgartd because the door allways works. So after all these years I needed a locking handel. Milgard service was wonderful from the first call until they notified me they were sending me a replacement handel. And, when I asked if it would accomodate a Kwickset lock they got right back to me saying yes. In a time when internet companies do not even want to talk or make it impossible to contact them, Milgard goes out of their way to provide a great reliable product but then they back it up with great service.

5 years ago

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Phillip Brandt Portland, OR

We have multiple Milgard windows in our home. Recently three windows in our sun room started to haze over on the inside of the glass units. A local glass shop directed me to get in touch with Milgard's warranty dept. The Milgard staff were very helpful, we identified exactly which windows needed to be serviced and a date was immediately scheduled. This morning Sergei arrived right on time. He was impeccably polite. He quickly and efficiently swapped out the failing glass units and cleaned up the area. He was done within 40 minutes. The windows look great. The whole process was smooth, efficient, and really friendly to me as a customer. I am buying Milgard windows in the future.

5 years ago

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JAMES QUADERER Sunnyvale, CA

I had a problem with my fiberglass double hung windows which would not slide up and down without tremendous physical effort. I searched the Milgard web site for advice but found nothing. I sent in a service request on line , suggesting an electronic response could fix my problem. Milgard chose to send a service technician to my home. Jesus, the service guy did a great job reviewing the sticky windows and he showed me how the problem is easily fixed with silicon lubricant. All this is fine, but I had to come home from work to meet Jesus which was inconvenient to do. It seems to me the whole service issue could have been handled by a maintenance note on your web site or a phone call from your service technician. Just tell me what kind of lubricant to use on fiberglass and I am good. The result was good but perhaps we could have saved both Milgard and myself quite a bit of time with an email or phone call response.

5 years ago

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Roger Thomas Rainier, OR

We purchased Milgard windows for our house in 1995. Recently two of them had issues. One had kind of a mildew looking substance on the lower inside between panes. The second started showing finger prints between the panes. Contacted Milgard in April. They walked me through how to file a claim, measure and identify the windows since are far from new. Set up an appointment for June to repair them. Their crew arrived in the time frame I was told. The one window was part of an 8' patio window (extremely heavy). The crew (two people) had both windows changed out in under 30 minutes. I was shocked how efficient they were...WOW! The crew was polite, business like and again, very efficient. Can't say enough about the quality of these windows, the backing from the company guaranteeing their product and the support team that makes them so great. Thank you folks at Milgard again. Would I recommend them....heck ya! RT

5 years ago

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HeIdi Mairena Orange, CA

It has been almost 15 years since my Milgard windows were installed. Upon a recent professional window cleaning, I noticed a haze on several windows. I contacted Milgard through the company I originally purchased my windows. They promptly started a case file for me, They sent people out to replace my windows and examined the remaing windows. After their inspection, they noted defects in 5 more window panes and promptly ordered the replacements. Within a month, all the defective windows had been replaced. Employees were courteous, efficient and thoroughly cleaned up after themselves! The Temecula dispatch center was AMAZING! When Milgard says lifetime warranty, they mean it! Thank you for making this experience painless!

5 years ago Edited September 14, 2021

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Vicki McWhite Denver, CO

i love your windows. they are so beautiful and easy to open! I used to struggle to get my old windows open. Then I got my Milgard windows and what a difference! Then, I found myself having to replace glass in two windows. Wow! I found out all about your wonderful guarantee/warranty. Your customer service was excellent. From setting up the appointment to the arrival of my glass replacement. And my window replacement technician, Winston, was very very professional. He came in and completed the work in surprising time. Everything was clean and ready to go. He thoroughly explained what I needed to do over the next few days to guarantee a successful seal on my windows. Hold onto that guy! He should make you proud!

5 years ago

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Mike Montoya Pacifica, CA

I remodeled my home 10 years ago, installing new wood clad Milgard windows throughout. I recently noticed moisture in one of my living room window panels. I immediately contacted Milgard service through their website, completed the brief service request and within a few short days received a service date. The technician arrived right on time. He inspected and measured the panel for replacement. Shortly thereafter, I received another email scheduling the installation appointment. The pleasant service technician again arrived right on time and quickly installed a new panel replacement. The area was left clean and the window looks great! I can't imagine how the whole process could have been better. Great Job! Thank you!

5 years ago