Milgard

Name: Milgard
Rating: 4.9

4.9

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1,199 User Reviews

9.2

Overall Score

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4.9

star star star star star

1,199 User Reviews

9.2

Overall Score

Compare

Average Project Cost: $325 - $1,300

Milgard Windows is a reputable choice for homeowners seeking energy-efficient, affordable, and customizable windows. Their offerings range from vinyl to fiberglass and aluminum, catering to a variety of budgets. Milgard also provides a Full Lifetime Warranty for the original purchaser. However, regional availability and variability in installation quality can be concerns for some buyers. Milgard’s combination of affordability, strong warranty, and customization makes it a strong contender in the window industry.

The Good

The Bad

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Company Details

Warranty Length

Lifetime

Time in Business

64 Years

Number of Reviews 1,199

info Source of Information

Author: Kaitlyn Short

LAST UPDATED: April 3rd, 2025

Milgard Windows, established in 1958 in Tacoma, Washington, is a well-known brand in the window industry, offering a broad selection of high-quality window styles and materials designed for both residential and commercial use. Their products are celebrated for their energy efficiency, customization options, and strong warranty offerings. In addition to the quality products they provide, they seek to provide quality service. From 2014-2018, Milgard won the Best of Houzz Design award for the most popular company. In 2016, Milgard won the Crystal Achievement Award for the most innovative window and in 2017, they won the highest online rated window and patio door brand by Metrixlag.

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The Good

Competitive Pricing
Comprehensive Warranty
Variety of Product and Services

Affordable, High-Quality Materials

Milgard offers windows in various materials including vinyl, fiberglass, and aluminum, catering to different budgets and performance needs. Vinyl is particularly popular for its affordability and low maintenance, while fiberglass provides strength and durability, especially in extreme weather conditions.

Energy Efficiency

Milgard windows are ENERGY STAR® certified, providing enhanced energy savings. The windows feature Low-E glass and advanced spacers that reduce heat transfer, making them ideal for maintaining indoor comfort while cutting energy bills.

Competitive Pricing

Milgard windows are known for their affordability and competitive pricing within the industry. Depending on the window type and series, the cost of a Milgard window can range from $325 to $1,300 per window. Below is a breakdown of costs by series:

Tuscany Series: $500–$1,050 (including installation)
Trinsic Series: $480–$1,200 (including installation)
Style Line Series: $375–$1,000 (including installation)
Ultra Series: $475–$1,000 (including installation)

Installation typically adds another $200 to $500 per window depending on location and complexity.

Comprehensive Warranty

Milgard offers a Full Lifetime Warranty on many of its window products, which covers the original purchaser for as long as they own their home. This warranty includes parts and labor for material or workmanship defects. Some series, such as the Tuscany and Trinsic, also offer optional Glass Breakage Coverage, providing additional peace of mind. Additionally, upon selling the home, the warranty extends to the new owner for up to 10 years.

Variety of Product and Services

Milgard offers a variety of the best replacement windows and patio doors. Milgard windows come in multiple styles, including single-hung, double-hung, casement, slider, awning, and specialty windows. Customers also have the option to request a design consultation, where a professional will help them identify which frame materials, glass options, colors, and finishes will best fit their preferences. From start to finish, Milgard Certified Dealers will walk the customer through the process to ensure that they are satisfied with all of the available options.

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The Bad

Limited Availability

Limited Availability Across Regions

Milgard’s availability is more concentrated in the Western United States, which may limit access for homeowners in other regions. As a result, those outside the primary service area may face challenges finding authorized dealers or servicing options.

Installation Variability

While Milgard manufactures its windows in-house, the company does not offer in-house installation services. As a result, the quality of installation may vary depending on the your installer. This can lead to inconsistent installation experiences, potentially affecting the overall performance of the windows.

Longer Production Times

Some customers have reported delays in window production and delivery, which can be problematic for time-sensitive projects. While the product quality remains high, potential delays should be considered when planning large-scale installations or replacements.

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The Bottom Line

Milgard Windows stands out as an excellent choice for homeowners looking for affordable, energy-efficient, and customizable window solutions. With a variety of materials and styles to choose from, Milgard meets the needs of both budget-conscious customers and those seeking premium options like fiberglass. While the company excels in warranty offerings and product quality, potential regional limitations and installation variability are factors to consider.

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User Reviews

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4.9

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1,199 Reviews

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4 grade

10%

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darrell draper

Where do i start? your tech showed up un prepared, made a mess and didnt clean. door will lock now just not unlock. tech used putty knife to pry up unit in door causing it to fail. so my customer has an expensive door on the lake that has now failed glass and a non working lock. to say my customer is not happy would be a gross understatement. his opinion of milgard quality and service is that they are terrible. i sell milgard and sell them as an upper end window, my confidence in your product is pretty low also.

7 months ago

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Phil Ives

I bought 10 windows through an installer. The installer did fantastic work, but the windows were flawed from the start. One had a big blob of glue on it. One had scratches on the coating all around the edges. One had bubbled up trim. One was missing spring clips on the screen. Four of them had the incorrect opening mechanism for the casement windows. The French doors had screens on either side which fit the openings, but the latching pins did not align with the holes. That was only the start of the problems. Milgard took care of the scratched window pronto. That was easy. All the other problems took months of coming and going. The service techs (all of whom were nice and seemed to care) took care of one problem at a time. Milgard claims the glue wasn't their problem, even though it came that way from the factory. When they replaced the casement opening mechanism, the windows then jammed in the open position. Multiple service visits followed before it became obvious that Milgard had accepted an order for incompatible window size and window opening mechanisms. Not only did they accept the order, but they built the windows and delivered them, but not with the mechanisms ordered. The bubbled trim took 3 visits to repair, because each tech would note the problem, but six weeks later when the next tech showed up, they did not have the proper materials to fix the problem. By the way, it always takes 6 weeks between service visits. Milgard has no idea how to speed up their process, even if it has been over a year since the windows were ordered (as were ours) and they still are not correct. The screens for the windows next to the French doors were finally corrected when our installer gave up on Milgard and hired a local screen service to custom build screens to fit the holes in the frame. That was one year into the game. Apparently Milgard put the holes for the latch pins in the wrong position, so when the screens were made by their outside supplier, they always had the pins in the "wrong" location relative to the holes in the door frame. They never did get it right. Milgard kept claiming that they had spoken to us and arranged a service call (there were dozens) when they had never contacted us. Maybe they were calling the wrong number?? It finally came to the point where my wife was so disgusted with Milgard, that she would hang up the phone on them if they called her, so all the dealings had to go through me. I'm not thrilled with them, but someone has to babysit them through their problems. Meanwhile, my wife tells everyone not to buy from Milgard. Nothing but a headache. Amazingly enough, the windows seem to be well built and perform well. Nevertheless, it has been about a year and a half now, and the final problems are not resolved. It is not likely that we will ever buy anything from Milgard again.

6 years ago

Reply from Milgard

Hi Phil - first of all, let me say that I was so sorry to read about your experience. This should not have occurred. We appreciate you taking the time to tell us your story so we can make improvements. Second, I want to ensure that we have finally repaired everything to your satisfaction. Can you please email me at with your contact information? Thank you.

Sep. 26th, 2018

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Jeffrey Robinow Clayton, CA

The windows were installed by the contractor 10/2017 during a full kitchen remodel. About April 2018 the crank arm separated from the casement window. It took until September to get a technician to come fix it. It took 2 min Intial request for service started in May 2018. Months went by and early August a great guy from sales came out to do face time and make a service recovery He I credit with getting a quicker turn around for an appointement Lastly. I received an email 2 days before the appointment that tells me the tech will be there between 0800 and 10am. I received a call the night before Saying he’d be there at 230-430pm WTF. Your systems are broke. It’s time to shut it down and. Revamp from the bottom up. Or maybe the TOP needs to leave

6 years ago

Reply from Milgard

Hi Jeffrey - We appreciate that you took the time to let us know about your experience. We are always looking for ways to improve and will share this feedback with our service team. Thank you again.

Sep. 26th, 2018

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Sheila Torrance, CA

The employees that take your order are incompetent. They don’t put the correct info down therefore it takes longer to get a window replaced. Paul, the supervisor, is useless. He doesn’t follow through with his promises and is a chicken to phone back when he is called out on his mistakes. It takes about 2-3 months to get a window replace and installed. If having more than one window installed, they usually only bring one. Now, another 2-3 months wait for replacing a window. I was told not to order windows too soon if installment is going to be awhile because there is a possibility the windows will get broken while waiting in their warehouse. They don’t guarantee safety of your windows. Management takes awhile to call back or not at all. I tried corporate office in Washington, they sent me to the “executive customer service “which then forwards my message back to Simi Valley. Yeah, my nightmare starts all over again. These issues with Milguard has been going on for years. I hope better luck with you .

6 years ago

Reply from Milgard

Hi Sheila - I'm so sorry to hear about the trouble you've been going through. We take all customer feedback very seriously. Can you please email me at so I can help? Thank you.

Aug. 1st, 2018

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Craig Brown

Milgard was good , installer bad , our window that needed replacement was up high in our house and required a ladder. First off no blanket on the carpet for the ladder and no cover over the top of the ladder so when it was put up on the wall the ladder left marks on our wall and the installer said O looks like you will have to paint your wall now. I don't understand how a service person that works in peoples homes would not protect the home and have things to do this with or at least ask for a blanket to lay down on the floor and at least a couple old towels or tee shirts to put over the top of the ladder where it will be against the wall. Unbelievable , now we get to get high up on a ladder and paint , I totally understand an accident can happen but lack of common sense is very upsetting. Please train your installers to take care of their customers homes.

6 years ago

Reply from Milgard

Hi Craig - I'm so sorry to hear that this happened. We appreciate that you took the time to bring this to our attention so we can make improvements. Please contact me at if I can be of further assistance.

Jul. 16th, 2018

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mollie Smith Fort Collins, CO

Had new window installed in December started leaking this spring called couldn’t get an apt to fix it for about 7 weeks then you called on THE day that you were supposed to come fix it to cancel because you didn’t realize it would be a 2 person job but lucky for me you had and opening spot the next Friday between 1:30 and 3:30 so made arrangements to be home then the doorbell rings at 11:30 and it’s milguard and only my daughter is home she was over 18 and let them in. So they calk the window on the outside in less then 5 minutes and leave! Turns out that didn’t need 2 people at all!!! Nice person on the phone but Terrible customer service!!! This window has been a problem for 15 years!! Tired of the run around

6 years ago

Reply from Milgard

Hi Mollie - I'm so sorry to hear about the delay in your warranty service. We are always looking for ways to improve. I will provide your feedback to the service team so that we can help ensure that your next request for service goes more smoothly. Thank you for taking the time to bring this to our attention.

Jun. 8th, 2018

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Patricia McGrath Phoenix, AZ

The staff scheduled an appointment for me for May 2nd to have a window replaced, after it exploded. They didn't show up and when I called a staff person told me I never had an appointment scheduled on May 2nd but now I am scheduled for May 11th. On May 11th, after they were suppose to already be at my home, they again cacelled. When I called to complain, I was told by a supervisor they were only replacing my window for goodwill and I should be happy they are coming at all. Finally, today, May 22nd, they arrived and were efficient and put the window in. However, they parked their trucks in front of my garage cans so the truck could not empty them. I am happy to be through dealing with your office and company. I can only hope, in my new house, I don't have your windows and don't have to worry about them exploding.

6 years ago

Reply from Milgard

Hello Patricia - I'm so sorry to hear about the delays in our Good Will, complementary service. We have always taken great pride in providing excellent customer service so we will use your feedback to coach the team and ensure they make improvements. Thank you for taking the time to let us know.

May. 23rd, 2018

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farm chick Kelso, WA

I own almost 100 Milgard windows (original owner). I am yet again trying to get warranty work done. This is the 4th time a batch of windows have lost their seal and I have to look through cloudy glass waiting for someone to call! I own other houses with much cheaper brands of windows and never have this problem. I called Milgard to check on my case and they didn't know when they could get to it...so frustrating!

2 years ago

Reply from Milgard

I'm very sorry that you are having trouble getting assistance for warranty service. Please email me at social@milgard.com with your contact information so I can help. Thank you.

May. 24th, 2022

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Mark Pismo Beach, CA

I would give 0 stars if I could. This company lacks workmanship and quality control. We order insulated glass units to replace fogged panels for customers who aren't covered under warranty and the glass comes with handprints and smudges or bad low E. Sometimes 2 or 3 messed up panels come before one that we could use. Their shipping and service department are nightmares. Stay away from the aluminum windows if you don't want to see daylight when your casements are closed. Essence leaks.

5 years ago

Reply from Milgard

I'm so sorry to hear about the trouble with your order. We take all customer feedback very seriously. Please email me at with your contact info so I can help. Thank you.

Oct. 18th, 2019

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Gary Kihei, HI

I had Milgaurd replace broken springs on window in my Hawaii home in August. I was not on island an had a friend let worker in. I did not return to island until December. What I found was a mess. Greasy finger prints on walls, window sill, windows. The drywall around windows where gouged up. Plastic shaving from window on window sill and when you opened window spring would pop and make noise. Window tracks are scratched up and looks like the plastic shaving are coming from window springs.

6 years ago

Reply from Milgard

Hi Gary - I am very surprised to hear about what happened, and very sorry to hear about your experience. If you can please email me at , I'd like to look up your service ticket and find out who provided assistance so we can ensure this does not happen again. Also, of you need additional service at this time, please let me know. Thank you.

Jan. 3rd, 2019

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Aaron S Livermore, CA

After talking to them on the phone twice and repeated emails, unable to get a simple repair performed, either by them or by them mailing me parts. Now six weeks in and frustrated enough to wish I'd bought Andersen. EDIT: Milgard responded after seeing this, and eventually got a guy out to fix the window. Still annoying, but it's as good as new and I'm out no cash, just time, so not a bad deal.

6 years ago

Reply from Milgard

Hi Aaron - I'm so sorry to hear about your frustration. This should not be happening. Can you please email me at so I can look into this for you? Thank you.

Oct. 2nd, 2018

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Viston Smith Portland, OR

On 9/17, the service man came and inspected the window gears that were rusting, and said he would send out the hardware so I could replace the hardware. And where the plastic trim pieces were broken/falling off, he said he would send a bag of them so I could replace them. After 4 weeks, not hardware, not plastic trim pieces. This is either broken commitments, poor follow through, or both. Either way its very poor customer support on a lifetime warrantied product.

6 years ago

Reply from Milgard

Hi Viston - I'm so sorry to hear about the miscommunication. If you can email me at , I'd like to get your service case number and follow up to be sure we get those parts mailed out for you. Sorry again for the delay.

Oct. 15th, 2018

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Craig Seekon Rohnert Park, CA

I have had two appointments for replacement of a window that failed. The first was cancelled the day before the technician was supposed to come. The second appointment no one ever showed up or contacted me. I have tried to rwsolves the issue with the sacramento office to no positive end. I have been promised a manager would call me which never happened. I have been hung up on and also on hold for over 30 minuted with still no resolve. I am very disappointed and frustrated with the way I have been treated

6 years ago

Reply from Milgard

Hi Craig - this is terrible to hear about. I'm so sorry this was your experience. That is not our intention. Can you please email me at so I can get your contact information and look into this for you? Thank you.

Sep. 26th, 2018

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Mary Tibbs Lake Forest, CA

This is my first purchase of Milgard windows. The sliding door is fine but the transom window has a rippling look to the glass. It was replaced and looks much the same as the first piece of glass. I would have hoped someone would have checked it before they came and delivered it. The installer then said the only way to not have ripples is if you get tempered glass. WHAT?????

6 years ago

Reply from Milgard

Hi Mary - Would you be able to email me at and provide a photo of the rippled glass? I'd like to have a product manager review this to ensure that your window looks the way it should. Thank you.

Sep. 26th, 2018

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Rb Ingleside, IL

We called the company over a year ago to fix some leaky windows at some air leaks. Every couple months they said the parts are on the way and they should have it in a couple weeks. Now about a year later I finally doing something after I talk to the president's office. Very bad customer service. The contractors are great they hire. Good window product bad management the BBB has over 80 complaints

6 years ago

Reply from Milgard

Hi Rb - I'm so sorry to hear about the trouble you experienced. We take all customer feedback very seriously. If you can please email me at so I can get your contact info and look into what happened, that would be helpful. We are always looking for ways to improve our processes. Thank you.

Sep. 12th, 2018

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Penny Ryder Froid, MT

I purchased 42 (yes 42 windows) windows from Milgard. Triple pane argon gas with lifetime warranty. We had a wind and hail storm that broke out glass panes ripped screens and dented and broke the vinyl around window and dented metal trim on screens. Sadly I will have to take the loss as Milgard does not cover acts of God damage by wind hail broken tree branches... however they will replace the 1 glass pane that my neighbor’s lawnmower threw a rock through my window.

6 years ago

Reply from Milgard

Hi Penny - I am so sorry to hear about the hail storm. Acts of Nature are not covered under the Full Lifetime Warranty. All warranty details are outlined on our website if you would like to retain a copy. If you have further questions, I can be reached at .

Aug. 10th, 2018

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Suzy Graham Discovery Bay, CA

This is 4th window replacement of the same doors. They kept installing defective windows agmonst many other quality control issues (too many to list) which lasted a total of 3 years and over 15 scheduled appointments. Final appt yesterday was scheduled for 1-3 pm. Called and showed up at 5:40 pm. Was planning to go to dinner, but had to change that as they didn’t leave till nearly 7 pm.

6 years ago

Reply from Milgard

Hi Suzy - I'm so sorry to hear about the trouble with your warranty service. We take all customer feedback very seriously. If you can please email me at , I'd like to get more details from you. Thank you.

Aug. 10th, 2018

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David Gross Waimea, HI

Milgard does so little compared to other large companies to offer detailed info like window parts/diagrams and refers to other com-Annie’s (Truth makes the window operators). Very sloppy I think - did not think Milgard was interested in providing an easy source of specific info for consumers. Also, offering a life time warranty (only for original owners) is bogus.....

6 years ago

Reply from Milgard

Hi David - If you need assistance with parts, please email me at so I can help. Our Full Lifetime Warranty details are on our website. I'm sorry if you did not receive a copy of the warranty before you purchased your home. Again, let me know how I can assist you.

Aug. 6th, 2018

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Craig Smith St Louis, MO

How can I began made a service call in November hoping to get the blinds on my patio door repaired before the Holidays but did not happen. Service rep came out in December. Guess what the wrong part! Made phones calls back and further to the company. Really slow in getting my warranty for my door repaired took almost 9 months to get a tech to the Missouri area finally got it repaired August 2, 2018

6 years ago

Reply from Milgard

Hi Craig - I'm very sorry to hear about the long delays and challenges with the part that was needed for your warranty service. I will look up your ticket in our system and share it with the service team to help make improvements to our processes. We take all customer feedback very seriously and appreciate that you took the time to bring this to our attention. Thank you.

Aug. 3rd, 2018

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S. Tam Pearl City, HI

The bottom pane of a single hung window broke. I called a Milgard rep to order a replacement, I was referred to your website. I filled out the form, and received a phone message to contact a company for a replacement. Problem is the company I was referred to by Milgard does not sell Milgard windows. The original seller has not fulfilled my order because they say they are having trouble finding the order information, even though I provided a copy of all the original paperwork (order and invoice)and photos of all labels on the window, but still no replacement. Pretending to offer customer service is not the same as providing it.

6 years ago Edited September 14, 2021

Reply from Milgard

Hello S. Tam - So sorry to hear about your frustrations. The Full Lifetime Warranty is for the person who purchases the windows. There is a number in your window track you can provide to the service team so we can verify warranty entitlement. This video can help you locate the SO#: If you need assistance, please email me at .

Jul. 25th, 2018

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Jeff Moeller Walla Walla, WA

You get 1 stars but should get 0, you have delivered windows that are scratched, then your service to replace those windows have been over a year. Then when you do show up you have the wrong glass, so the project is still not done. so sad, I am a builder and will send customers else where.

3 years ago

Reply from Milgard

Hi Jeff - I'm very sorry to hear about the trouble with your order. This should not have happened. Please email me at social@milgard.com with your service case number so I can help. Thank you.

Apr. 7th, 2021

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Lea Moore Long Beach, CA

After 3 years, days of lost wages, and multiple service calls, my sliding door still doesn’t work. Worst product ever. Would never recommend and actually tell everyone we know doing construction , and would NEVER use again. 0 stars...not worthy of even 1.

6 years ago

Reply from Milgard

Hi Lea - I'm so sorry to hear about what you've been going through. If you can please email me at , I'd like to get your address and contact info so I can help get this resolved. Thank you.

Sep. 26th, 2018

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Unhappy Customer South Bend, IN

We researched and specified Milgard Windows with our builder, even though he had never used them. Terrible Service. Requested simple warranty service over 6 months ago, after several follow up calls and unmet promises, their solution was for me to get a proposal from a local glass company and submit it for their consideration.

6 years ago

Reply from Milgard

Hello - I'm so sorry to hear about this. Can you please email me at so I can look up your service ticket and provide assistance? Thank you.

Sep. 5th, 2018

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laura Woodland Hills, CA

It's been 6 months since I requested for my client the first time. People came onsite more than 3 times and finally got the right piece of windows. We waited so many months because of your mistakes. Our company would never would with you again.

6 years ago

Reply from Milgard

Hi Laura - I'm so sorry to hear about the trouble. We take customer feedback very seriously. Can you please email me at so I can help? Thank you.

Aug. 23rd, 2018

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Scott West Fort Bragg, CA

Replacement for door frames that are warped have not been taken care of in over a year. Service people finally came to house took measurements and left withOUT any communication for follow up. Called Milgard headquarters to find out the service people said job was complete. HORRIBLE SERVICE and NOT FIXED!

6 years ago

Reply from Milgard

Hi Scott - I'm so sorry to hear about the communications mix up. Can you please email me at so I can get your contact information and ask the service team to get you scheduled? Thank you.

Aug. 20th, 2018

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MARK MUNTEAN Emeryville, CA

These people made an appointment to come to our house twice. They picked the time window of 2 hours both times. Both times I waited two hours and both times they did not show. Both times they lied about their reason for not coming. Both times they cost me 2 hours.

6 years ago

Reply from Milgard

I'm so sorry to hear about what happened. We do our best to coordinate our service techs within the right amount of time for a service visit. It sounds like we fell short. I apologize that you had to wait for your warranty service. We will use your input to make improvements in our processes. Thank you. - Milgard Social Team

Aug. 20th, 2018

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Thomas Gadziala Fox Island, WA

I wish I could rate you lower. You mislead me and misrepresented your product. I insist that screens are part of a door; the tract for the screen is defective and the tract is fused to the door. I will NEVER buy or recommend this product!

6 years ago

Reply from Milgard

Hi Thomas - Can you email me at so I can help? Thanks.

Jul. 31st, 2018

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Jason Lodi, CA

Worst customer service I’ve ever dealt with. Purchase windows three years ago and still dealing with scratches and defects. Takes 3 to 4 months to get someone out to my house and when they come out they bring the wrong parts every single time. Would not refer this company to anyone .

6 years ago

Reply from Milgard

Hi Jason - This is very hard to hear. I'm so sorry for any delays. Can you please email me at so I can help get this resolved quickly? Thank you.

Jul. 13th, 2018

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GORDON GOODMAN Loveland, CO

My experience with Milgard post-sale has been horrible. Their customer service has nothing but contempt for its customers. Little things take months to get fixed. Big problems, like windows blowing out in the wind, they just run away from and threaten to use their lawyers. I will never recommend their windows to anyone I know.

6 years ago

Reply from Milgard

Hi Gordon - I'm am very sorry to hear about this. We take all customer feedback very seriously. Can you please email me at so I can help? Thank you.

Jul. 13th, 2018

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Paul Barton Frisco, TX

This is a problem that has been present over a year now, still not fixed Windows have been moved to a different room but still same problem New windows installed in original problem location are good Right now, I can not give Milgard a high rating

6 years ago

Reply from Milgard

Hi Paul - I'm sorry to hear about all the frustration you've experienced. Can you please email me at so I can help? Thank you.

Jun. 13th, 2018

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Rick Rodgers Pittsburg, CA

Worse service in my life. My window would not lock which created a safety issue. Front window to street. We had scheduled appointments that were no shows. Finally a good tech from Sacarmento came and repaired the window

6 years ago

Reply from Milgard

I'm so sorry to hear about the delay in warranty service. We take all customer feedback very seriously and will do our best to make improvements based on your input. Thank you for taking the time to let us know what happened. - The Milgard Social Team

Aug. 20th, 2018

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Joe Ardito Henderson, NV

My case for service has never been resolved up to this time.Your service sucks.I have never seen it like this where I lived before.The worst service I have ever seen.You people suck.Not even a phone call.

6 years ago

Reply from Milgard

Hi Joe - I'm so sorry to hear about this. Can you please email me at so I can get your contact info and help? Thank you.

Aug. 6th, 2018

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Darlene Custer, WA

When told you have a lifetime warranty and call in to get some cloudy windows fixed, and told its been to long! Just what does lifetime mean? Not real happy!

6 years ago

Reply from Milgard

Hi Darlene - All the details of our Full Lifetime Warranty are available on our website. The warranty applies to the homeowner who purchases the windows. I'm sorry if the previous owner did not make that clear to you, or, provide you with a copy of the warranty upon the purchase of your home. If you have questions, I can help you at . Thank you.

Aug. 20th, 2018

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Kirk Erskine Escondido, CA

Has been three weeks since I sent email requesting a striker. No one has responded to date . Your dealer inTemecula CA provides terrible customer service.

6 years ago

Reply from Milgard

Hi Kirk - I'm so sorry to hear about the delay in service assistance. Can you please email me at so I can help get this resolved? Thank you.

Jul. 10th, 2018

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Mary Ann McFarlane Gilbert, AZ

I originally called Milgard to replace our Patio Door in October 2017 and it was finally installed today at the end of May 2018. Nuf said. Our installer was great.

6 years ago

Reply from Milgard

Hi Mary Ann - I'm so sorry to hear about the delay in warranty service. We take customer feedback very seriously and will use your input to make improvements. Thank you for taking the time to let us know.

May. 30th, 2018

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Los Barron Healdsburg, CA

Awful job. Technician came onsite would not wait 5 minutes, immediately left. Millard get your act together!!!!!

6 years ago

Reply from Milgard

Hi Los Barron - I'm so sorry to hear about your experience. Can you please email me at so I can ensure you receive a service visit promptly? Thank you.

Jul. 10th, 2018

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Joel Heimbuck Parker, CO

I have contacted Milgard 30 days ago to get warranty service and I have yet to be contacted.

4 years ago

Reply from Milgard

I'm so sorry to hear about the delay. Can you please email me at social@milgard.com so I can get your contact info and help? Thank you.

Jun. 29th, 2020

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Sandy Westerberg Auburn, CA

No one has contacted me in regards to this service yet.

6 years ago

Reply from Milgard

Hi Sandy - I'm so sorry to hear about the delay. Can you please email me at so I can get your contact info and help? Thank you.

Aug. 1st, 2018