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NEWPRO

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8.3

Overall Score

Author: Kaitlyn Short

LAST UPDATED: December 20th, 2024

NEWPRO Home Solutions, founded in 1945, is a New England home remodeling company, offering a variety of services from flooring and roofing to siding and windows. NEWPRO manufactures all of its own windows and offers a variety of window types, all of which are available through one of three NEWPRO MAX Series window lines.

The NEWPRO MAX Series is a high-quality and high-performance window replacement option that offers a variety of customizable window designs; all windows are energy efficient and backed by a comprehensive warranty. The NEWPRO MAX Series includes the following three lines of windows, of which customers can choose from based on their needs, style, and budget: EcoMAX windows, SuperMAX windows, and UltraMAX windows. Each line offers varying window features and benefits. No matter which window line you choose, NEWPRO will install your windows in as little as one day, reducing any disruption to your daily life.

NEWPRO is partnered with Renovo Home Partners, a platform that helps home improvement companies understand their customers, improve their technology, and grow their business overall. Through NEWPRO’s Renovo partnership, the company may provide customers with a higher level of support and service.

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The Good

  • Variety of Window Types
  • NEWPRO MAX Series Windows
  • Energy Efficient Windows
  • NEWPRO Window Replacement Process

Variety of Window Types

NEWPRO offers the following variety of window types:

  • Awning windows
  • Bay windows
  • Bow windows
  • Casement windows
  • Double-hung windows
  • Hopper windows
  • Picture windows
  • Slider windows

Most home remodeling and/or window replacement companies offer a similar variety of window types. However, it is interesting to note that NEWPRO doesn’t appear to offer single-hung windows, a common option offered by most other companies in the industry. The window type(s) you choose to install in your home will depend entirely on your needs, style, and budget, but it can be helpful to have a wide variety of options available to you.

NEWPRO MAX Series Windows

NEWPRO designs and manufactures all of its own windows, which are available in the NEWPRO MAX Series. The series features a variety of window models that include advanced insulating technology, assisting in regulating your home’s temperature. In addition, NEWPRO MAX Series windows are fully customizable — you can choose from a variety of window styles, frame colors, interior wood options, and hardware finishes.

The NEWPRO MAX Series includes three lines of windows that offer specific benefits and features. These lines include the following:

  • EcoMAX windows — Energy efficient windows that include HeatSeal Spacer technology and quality glass.
  • SuperMAX windows — Includes all the EcoMAX features, but offers additional material upgrades.
  • UltraMAX windows — Windows that include increased energy efficiency and durability.

The option to choose from one of three window lines allows you to more fully tailor your window replacement to your needs, and especially your budget.

Energy Efficient Windows

As part of the NEWPRO MAX Series windows, you can choose from a wide variety of energy efficient windows that are available in a selection of styles and designs. NEWPRO energy efficient windows are highly durable, featuring Celuca, NEWPRO’s patented cellular composite material.

Celuca is up to 140 percent stronger than traditional vinyl — the material is resistant to bending and is also highly insulating. Thus, NEWPRO energy efficient windows may more effectively assist in regulating your home’s temperature, which can lower your monthly heating/cooling costs.

NEWPRO Window Replacement Process

The NEWPRO window replacement process is entirely overseen by the company itself, from window design and manufacturing to window installation, NEWPRO does all the work. This may provide customers with additional peace of mind, knowing that all aspects of their window replacement are facilitated by the company itself and never outsourced to a third party.

The window replacement process itself is simple and includes only the following three steps:

  1. NEWPRO window design consultation
  2. Window pre-inspection (ensures that your home receives perfect-fit windows)
  3. Window installation is as little as one day

To get started, you can schedule a free NEWPRO consultation on the company’s website.

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The Bad

  • Limited Service Area
  • Undisclosed Warranty Information
  • Undisclosed Financing Information

Limited Service Area

NEWPRO only serves the following two New England states:

  • Connecticut
  • Massachusetts

It isn’t uncommon for home remodeling companies to have limited service areas. For the customer, this can be beneficial because local companies may have specific expertise in the climate and materials in the area. However, it also limits the number of customers who can use the company’s services. Thus, if you don’t reside in either Connecticut or Massachusetts, NEWPRO’s services will unfortunately be unavailable to you.

Undisclosed Warranty Information

NEWPRO indicates that it offers various warranties on its products and services. However, the exact terms and conditions involved with these warranties aren’t disclosed. Thus, you may find it difficult to compare NEWPRO with other companies, especially if you’re looking for a comprehensive warranty to protect your investment. Most home remodeling companies are upfront with the type(s) of warranties that they offer, but this isn’t the case with NEWPRO.

It’s likely that NEWPRO offers a limited lifetime warranty on its windows, as this appears to be the norm in the industry. But, warranty length and term can’t be confirmed at this time. You’ll need to speak with a NEWPRO representative to ascertain what type(s) of warranties are available.

Undisclosed Financing Information

NEWPRO offers financing options to qualified customers through its network of lenders. However, no further information is available. If you’re interested in the company’s financing options, you’ll need to schedule a consultation to speak with a NEWPRO representative.

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The Bottom Line

NEWPRO designs and manufactures its own windows, all of which include high-quality materials, such as Celuca, NEWPRO’s patented cellular composite material that is 140 percent more durable than traditional vinyl. Windows are available through the NEWPRO MAX Series, which includes three lines that offer specific benefits and features. 

If you reside in Connecticut or Massachusetts and are looking for energy efficient window replacement options, NEWPRO could be a good choice for you. The company’s patented Celuca material offers increased durability and insulation, both of which can assist in regulating your home’s temperature, potentially lowering your heating/cooling costs. And you don’t have to sacrifice style for functionality, as all NEWPRO windows are available in a variety of styles, which you can customize with a selection of frame colors, interior wood options, and hardware finishes.

NEWPRO windows are protected by a comprehensive warranty. However, specific warranty terms and conditions aren’t disclosed. If you’d like to learn more about NEWPRO warranties, you’ll need to schedule a consultation to speak with a company representative.

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What people are saying on Google

Dick Wagner

1 day ago

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The team did the removal of the old sliders and installation of our new sliding windows quickly and very professionally. They did quality job and throughly cleaned the site, inside and outside. We very pleased with the work by Trevor and his team.

RonDoug Penley

1 day ago

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They were quick clean and efficient, but I was not home when they finished. They left a 4x4 hole in my ceiling and recently realized the shut off for the toilet leaks and will not shut off. The tub and flooring are beautiful.

Dennis Hanson

1 day ago

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We were scheduled for three days and the team stayed committed to our project for the three days. When they left, it looked like they were never here except we gave better windows. Very professional team.

carol s

1 day ago

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My mother had a Newpro tub to shower conversion completed this week in her condo. The whole process was a positive experience. Mark our sales rep was great to work with and kept open communication from our first meeting to completion. Ken did the install and Andy was our plumber. Both were fantastic to work with. They are true pros with what they do and represent Newpro very well. Professional, on time, cleaned up thoroughly each day, were friendly, knew how to speak to their clients, explained each step and what's to come next. We had the pleasure of having Ken for 2 days. He was never intrusive, always had a smile, very impressed with every aspect of how he did the install. Great caution was taken to not damage walls or ceilings through her condo as he moved materials in and out. She hasn't used the shower yet as she's waiting for the sealant to dry but the finished product looks fabulous and Ken gave thorough instructions upon completion (which was only 2 days). We highly recommend Newpro and this team!
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Star Rating

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5.0

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41 Reviews

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Curtis Connecticut

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Dennis Lane NA

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3 days ago

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Reply from NEWPRO

Hi Dennis! Thank you so much for sharing your positive experience with NEWPRO! We're thrilled to hear that you are satisfied with your new shower and the overall process, from installation to follow-up. We truly believe that great service extends beyond the initial job, so we're especially glad to hear that our team was able to address any concerns and provide the necessary repairs promptly. Your recommendation means a lot to us, and we appreciate your trust in NEWPRO for your home remodeling needs. Thanks again for your kind words, and we look forward to serving you again in the future!

Dec. 20th, 2024

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Howard Dorman NA

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2 days ago

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Tracie Price

Working with the team at Newpro was enjoyable and easy. We went from a tub to a walk-in shower. Unfortunately we have an old house and on removing the tub found some issues with the flooring structure, but the team that we had could not have been any nicer and worked with us to get the necessary work done so that they could complete our transformation on time. Would highly recommend!!

2 weeks ago

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Reply from NEWPRO

Hi Tracie! Thank you for your kind words! We're so glad to hear that you had a positive experience with us. It means a lot to know you’d recommend our services to your family and friends. If there's anything else we can assist you with in the future, please don’t hesitate to reach out. We’re always here to help!

Dec. 3rd, 2024

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Robert Greenspan

Superior workmanship, paid great attention to details, whichas a cabinet maker I really appreciated. Finished on schedule and left our place cleaner than one could wish for. I would recomend this team from Newpro to any family or friends looking to do a home project! Thank you and have a happy and healthy Holidy Season! Rob & Barbara G.

4 weeks ago

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Reply from NEWPRO

Hi Rob & Barbara! Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you appreciated the workmanship and attention to detail. As a cabinet maker yourself, your recognition means a lot to us. We're also glad to know the project was completed on schedule and that we left your home in top condition. Your recommendation means the world to us, and we truly appreciate your support. Wishing you a wonderful and healthy holiday season as well! Please don’t hesitate to reach out for any future projects—we’d love to work with you again.

Dec. 3rd, 2024

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Diana Gadsby

We had all our windows and sliding doors replaced and from getting the quote to the installation team, NEWPRO was the best! They answered all our questions, helped us take advantage of a great financing program, and have even checked back in with us to make sure everything was perfect. The installation went great and the team was so nice. They did have one problem, where a windows was the wrong size from the manufacturer but they resolved the problem and scheduled a follow up as soon as they recieved the correct window. It shows how much they care to make it right when something unexpected happens. As for the quality, we could tell the difference in our houses' insulation almost immediately. The doors and windows are holding up great. We would highly recommend NEWPRO to anyone looking to update their home.

2 months ago

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Reply from NEWPRO

Hi Diana. Thank you so much for your glowing review! We’re thrilled to hear that you had such a positive experience with us from start to finish. It’s great to know that our team was able to answer all your questions, help you take advantage of the financing program, and check in afterward to make sure everything was perfect. We really appreciate your understanding with the slight issue regarding the window size. Our team always strives to handle unexpected situations promptly and professionally, and we’re so glad we could resolve it to your satisfaction. It’s wonderful to hear that you’re already feeling the benefits of your new windows and doors, especially in terms of insulation and energy efficiency. Your recommendation means the world to us, and we truly appreciate your trust in NEWPRO. If you need anything else or have future projects in mind, we’re always here to help!

Nov. 5th, 2024

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Ron Kwiatkowski

I knew of NewPro’s reputation in prior to hiring them to remodel 2 bath rooms and replacing 32 windows. From start to finish they were highly professional and attentive to what we were looking for. Eric was great. He responded quickly to our inquiries and and made us feel like we were the most important customer. Customer support was great too, and communicated clearly on delivery and installation expectations. The quality of their products is also Impressive. Our bathrooms were completely transformed in record time. Wes and his team are true craftsmen. Our windows are amazing and made our home warmed and quieter. Great company, great products, great service!

2 months ago

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Reply from NEWPRO

Hi Ron! Thank you so much for your fantastic review! We’re thrilled to hear that your experience with NEWPRO exceeded expectations from start to finish. It’s wonderful to know that Eric, Wes, and the entire team were able to provide you with such attentive, professional service, and that you felt truly valued throughout the process. We’re also so happy to hear that your bathroom remodels and new windows have made such a positive impact on your home—transforming your space and improving the energy efficiency and comfort of your home. The craftsmanship of Wes and his team is something we’re incredibly proud of, and it’s great to know that shone through in your project. Your kind words about our company, products, and service mean a lot to us.

Nov. 5th, 2024

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Erin M Kennedy

We hired NewPro for doors and siding. The initial consultations happened in a timely manner. The installers were knowledgeable and courteous. We are very happy with the quality of their products. We highly NewPro!!

3 weeks ago

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Reply from NEWPRO

Hi Erin! Thank you so much for sharing your experience! We're delighted to hear that you were happy with both the quality of our products and the professionalism of our team. Timely consultations and knowledgeable, courteous installers are always a priority for us, so it's wonderful to know we met your expectations. Your recommendation means a lot, and we truly appreciate your trust in NewPro. If you ever need anything in the future, don't hesitate to reach out!

Dec. 3rd, 2024

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Susan Phillipson

We had our house re-sided through NEWPRO , from the first steps of learning about their services and products was an easy seamless process and very informative felt no pressure to upgrade to higher end material to us that meant a lot. The laborers were clean and professional during the entire renovation. We would certainly recommend NEWPRO

1 month ago

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Reply from NEWPRO

Hi Susan! Thank you so much for taking the time to share your positive experience with NEWPRO! We're thrilled to hear that the process was seamless, informative, and pressure-free for you. We take great pride in offering high-quality services without pushing unnecessary upgrades, and we're glad that this approach resonated with you. It's also wonderful to know that our team maintained professionalism and cleanliness throughout the renovation. Your recommendation means a lot to us, and we truly appreciate your trust in NEWPRO. Thank you again for your feedback!

Nov. 20th, 2024

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Trudy Roddy

NewPro was excellent from the start to the end. We had a great experience with Tyrell on the sales end, and we loved the team of pros who came in to do the work. They did exactly what they said they’d do in the time they quoted us. We planned two days for them to come in advance to take out windows and install. It took two days, first was installation from inside, second was outside. The entire team was extremely professional and we love our windows. We were able to get a loan through MassSaves as we chose triple pane. We can feel the difference in our energy efficiency.

2 months ago

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Reply from NEWPRO

Hi Trudy. Thank you so much for your wonderful review! We’re so happy to hear that you had a great experience with Terrell and the rest of our team. It’s great to know that the installation went smoothly and that we were able to meet our timeline and promises to you. We’re especially pleased that you’re already feeling the difference in your energy efficiency with the new triple-pane windows, and that you were able to take advantage of the Mass Save loan program. We always aim to provide top-quality products and service, and it’s fantastic to hear that everything exceeded your expectations. If you ever need anything in the future, please don’t hesitate to reach out. We’d love to work with you again!

Nov. 5th, 2024

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Gayle Malloy

A no pressure sales approach to the quality products available with New Pro. The products are energy preferred and the warranty is outstanding. Very satisfied with the business relationship I have with New Pro products.

1 month ago

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Reply from NEWPRO

Hi Gayle! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our no-pressure sales approach and that you're satisfied with the quality of our energy-efficient products. We pride ourselves on offering both great products and excellent warranties, so it's great to know that those aspects met your expectations. We truly value the business relationship we've built with you and appreciate your trust in NEWPRO. If you ever have any questions or need assistance in the future, we’re always here to help!Thanks again for your support!

Nov. 5th, 2024

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Caroletta Alicea

I strongly suggest if you need quality work done call NewPro. They are efficient, professional, courteous and reasonably priced. I had work done By them and I am thrilled! I’m writing this on my own free will I asked for the link so that I could do so.

2 months ago

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Reply from NEWPRO

Hi Caroletta! Thank you so much for your wonderful review and for taking the time to share your experience! We're thrilled to hear that you’re happy with the quality of the work, and we truly appreciate your kind words about our team’s efficiency, professionalism, and pricing. It means a lot to us that you reached out to leave a review on your own—your feedback is incredibly valuable, and we're grateful for your trust in NEWPRO.

Nov. 5th, 2024

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Alex Spinu

Jason and Newpro were very quick, friends and accommodating in changing our lock, which we didn’t know was broken until they arrived for another project, very nice work!

1 month ago

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Reply from NEWPRO

Hi Alex! Thank you so much for your kind words! We're thrilled to hear that Jason and the NEWPRO team were able to assist with your lock and provide such a positive experience. It's great to know that we could help out and that everything went smoothly. We appreciate you taking the time to share your feedback! If you ever need anything else, don't hesitate to reach out.

Nov. 18th, 2024

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Stephen Novak

We want to Thank-you for all 18 of our New Windows. All of the team members, Design, Sales, Installation and Ben who worked with me so many times in rescheduling this event. ⭐️⭐️⭐️⭐️⭐️

2 months ago

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Reply from NEWPRO

Hi Stephen! Thank you so much for your wonderful review and the five-star rating! We’re thrilled to hear that you're happy with your 18 new windows and that our team—design, sales, installation, and especially Ben—provided you with great service. We know scheduling can sometimes be tricky, so we're glad we could work with you to find the best timing. Your satisfaction means a lot to us, and we truly appreciate your trust in NEWPRO.

Nov. 5th, 2024

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Danielle Snyder

Very responsive to a simple screen repair request—and repaired quickly! The technician who came to fix the screen was a delight!

1 week ago

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Reply from NEWPRO

Hi Danielle! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. We always strive to be quick and responsive, and we're glad our technician could make the repair process smooth and pleasant for you. We appreciate your feedback and look forward to assisting you again in the future!

Dec. 13th, 2024

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James Corbett

2 new showers, 1 tub, 3 days... Clean job, professionally done. I could not be happier. I will call again for other projects in the house!

2 months ago

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Reply from NEWPRO

Hi James! Thank you so much for your great review! We're thrilled to hear that you're happy with your new showers and tub, and that the job was done cleanly and professionally. It's fantastic to know that everything met your expectations! We’d love to help with any future projects in your home—just let us know when you're ready. Thanks again for choosing us, and we look forward to working with you again soon!

Nov. 5th, 2024

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Erik Drauschke

The team did a great job from beginning to end. They made sure everything was picked up afterwards. We have had a lot of compliments on the work.

2 months ago

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Reply from NEWPRO

Hi Erik! Thank you so much for your wonderful review! We’re so glad to hear that you had a positive experience from start to finish and that our team left everything clean and tidy. It’s fantastic to know that you’ve received lots of compliments on the work—we take great pride in delivering quality results, and your feedback means a lot to us. If you ever need anything else or have future projects in mind, don’t hesitate to reach out. We’d love to work with you again!

Nov. 5th, 2024

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Linda Brown

Very professional knowledgeable staff walk in shower was perfect design works well for me. My scaredy cat didn't mind strangers in condo.

2 months ago

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Reply from NEWPRO

Hi Linda! Thank you so much for your kind review! We’re thrilled to hear that you’re happy with your walk-in shower and that the design works perfectly for you. It’s also great to know that our team made your scaredy cat feel comfortable—always a win! 😊 We truly appreciate your feedback and are so glad that everything met your expectations. If you need anything else or have future projects in mind, we’d love to help again.

Nov. 5th, 2024

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George Wise

Very satisfied. The presentation, the installation & the quality of work was outstanding.

1 month ago

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Reply from NEWPRO

Hi George! Thank you for your fantastic review! We're so glad to hear that you were satisfied with the presentation, installation, and the overall quality of work. We take great pride in delivering top-notch service, and it's great to know that it made a positive impression. We truly appreciate your feedback and look forward to working with you again in the future!

Nov. 12th, 2024

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Sam

Quick install and very helpful customer support. Very friendly team with a great product.

1 month ago

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Reply from NEWPRO

Hi Sam! Thank you so much for your kind words! We're thrilled to hear that you had a smooth installation experience and that our customer support team was able to assist you. We take pride in offering great products and exceptional service, and it means a lot to know you had a positive experience. If you need anything else, don't hesitate to reach out— we’re always here to help!

Nov. 6th, 2024

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Xiaohan Li

Excellent work! The installation was stress free! Good quality with reasonable price.

1 month ago

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Reply from NEWPRO

Hi Xiaohan! Thank you so much for your great review! We're thrilled to hear that you had a stress-free installation experience and are happy with both the quality of our work and the price. We always aim to deliver the best value for our customers, and it’s great to know we hit the mark for you! If you need anything else or have future projects in mind, don't hesitate to reach out. We’d be happy to work with you again! Thanks again for choosing us!

Nov. 5th, 2024

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Virginia Macdonald

We got Newpro windows when I bought my house in 1998 and we love them! We had a couple issues with a couple of them and even though it had been 20 years, they came back and fixed it like their warranty said. I was so impressed with the windows. I figured I would give their shower makeover aWe got Newpro windows when I bought my house in 1998 and we love them! We had a couple issues with a couple of them and even though it had been 20 years, they came back and fixed it like they’re warranty said. I was so impressed with the windows. I figured I would give their shower makeover, a try and got a new tub and shower, and I love soaking in it. Highly recommend them great customer service.

1 month ago

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Reply from NEWPRO

Hi Virginia! Thank you so much for your wonderful review! We’re thrilled to hear that you've been enjoying yourNEWPRO windows for over 20 years and that our team was able to stand by our warranty and resolve any issues promptly. It means a lot to us that you trusted us again for your shower makeover, and we're so glad you're loving your new tub and shower! We truly appreciate your recommendation and are grateful for the opportunity to continue providing you with excellent service. If you ever need anything else, don’t hesitate to reach out—we’re always here to help. Thanks again for your kind words and support!

Nov. 5th, 2024

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Chris Chartier

The worker who came out was great, quick, professional and clean. He explained what he fixed and offered tips to help us in the future.

2 weeks ago

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Reply from NEWPRO

Hi Chris! Thank you so much for your kind words! We're thrilled to hear that our technician provided great service and was able to help you with both the repair and future tips. We always aim for professionalism and efficiency, and it’s great to know that was reflected in your experience. If you need anything else, don't hesitate to reach out!

Dec. 9th, 2024

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Kim Comstock

I love the quality of the windows. Connor was very thorough and the final product we received is wonderful!!

2 months ago

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Reply from NEWPRO

Hi Kim! Thank you so much for your kind review! We're thrilled to hear that you’re loving the quality of your new windows. It’s great to know that Connor was able to provide thorough service and that you're happy with the final product.

Nov. 5th, 2024

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Kent Freshour

The crew was diligent and hardworking. The windows are superior and our house is way more energy efficient.

2 months ago

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Reply from NEWPRO

Hi Kent! Thank you so much for your great review! We’re thrilled to hear that the crew was diligent and hardworking, and that you're already noticing the energy efficiency benefits of your new windows. We take pride in offering top-quality products and service, so it’s fantastic to know that everything has made such a positive impact on your home.

Nov. 5th, 2024

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Esther McCollin

Great service ! I would definitely recommend to my family and friends.

3 weeks ago

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Reply from NEWPRO

Hi Esther! Thank you for your wonderful feedback! We're so glad to hear you had a great experience with us. Your recommendation to family and friends means the world to us. If you ever need assistance again, don’t hesitate to reach out. We’re here to help!

Dec. 3rd, 2024

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Patty Nicklaw

Work was excellent cleanup was wonderful. Couldn’t have been more pleased.Nemy was exceptional!!!

2 months ago

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Reply from NEWPRO

Hi Patty! Thank you so much for your amazing review! We’re thrilled to hear that you were pleased with both the quality of the work and the cleanup. We always aim to leave everything spotless and looking great, so it's wonderful to know that made an impact. We’re especially happy to hear that Nemy provided exceptional service— we’ll be sure to pass along your compliments!

Nov. 5th, 2024

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Keisha Lewis

The sales rep at Newpro was really nice. He was transparent about the different cost and what to expect and seemed to really care about my family's needs the technicians who came out to install. The windows were efficient and professional. They even corrected some issues that were left from the previous owner.

1 month ago Edited November 21, 2024

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Reply from NEWPRO

Hi Keisha! Thank you for sharing your experience! We're so glad to hear that our sales rep was able to provide clear, transparent information and truly understood your family’s needs. It’s great to know that the installation team not only delivered quality work but also took the time to address the issues left by the previous owner. We appreciate your feedback and are thrilled that you’re happy with your new windows. If you ever need anything else, we’re here to help!

Nov. 25th, 2024

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Keith Frevold

Excellent customer service and workmanship!

1 month ago

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Reply from NEWPRO

Hi Keith! Thank you for your kind words! We’re so glad to hear that you were pleased with both our customer service and workmanship. Providing top-notch service and quality results is our top priority, and your feedback lets us know we’re on the right track. We appreciate your support and look forward to working with you again in the future!

Nov. 20th, 2024

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Mike Howe

I loved how fast and easy the process was

1 month ago

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Reply from NEWPRO

Hi Mike! We're so glad to hear that the process was fast and easy for you. We always aim to make things as smooth and efficient as possible, and it’s great to know we succeeded in doing that for you. If you need anything else or have future projects in mind, don’t hesitate to reach out.

Nov. 5th, 2024

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Carmen Gray

Professionalism and neatness! Very happy

1 month ago

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Reply from NEWPRO

Hi Carmen! Thank you so much for your feedback! We're thrilled to hear that you were happy with the professionalism and neatness of our team. We always strive to provide a high level of service, and it's great to know that we met your expectations. If you need anything else or have future projects in mind, don't hesitate to reach out. We're here to help!

Nov. 5th, 2024

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Tracey McCarthy

Very prompt and knowledgeable. It looked better than I could have imagined.

2 months ago

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Reply from NEWPRO

Hi Tracey! Thank you so much for your fantastic review! We’re thrilled to hear that you were impressed with both the promptness and knowledge of our team, and that the final result exceeded your expectations. It’s always our goal to deliver results that wow our customers, so your feedback means a lot to us. If you ever need anything else or have future projects in mind, we’d be happy to help again. Thanks again for choosing us!

Nov. 5th, 2024

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Kathy Dwyer Hydorn

Great presentation by Antonio. Professional, informative, and efficient

2 months ago

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Reply from NEWPRO

Hi Kathy! Thank you for your kind words! We’re so glad to hear that you had a positive experience with Antonio. It’s great to know that his professionalism, informative approach, and efficiency made an impact. If you have any more questions or need assistance moving forward, don’t hesitate to reach out. We’d be happy to help!

Nov. 5th, 2024

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Thomas Weidlich

Walk in came out great and would use him again

2 months ago Edited October 11, 2024

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Reply from NEWPRO

Hi Thomas! Thank you so much for your review! We’re so glad to hear that your walk-in shower turned out great and that you’d consider working with us again. Your satisfaction is our top priority, and we’d be happy to assist with any future projects you have in mind. Thank you for choosing NEWPRO as your home improvement partner!

Nov. 5th, 2024

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Michelle Goff

Ryan was great from start to finish. We knew all costs up front and saw what an amazing product we’d be getting. The installers were fabulous, fast and friendly!

1 month ago

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Reply from NEWPRO

Hi Michelle! Thank you so much for your wonderful review! We're thrilled to hear that Ryan was able to provide clear and upfront information, and that the installation team delivered a great experience. We truly appreciate your kind words and are so glad you’re happy with the product. If you need anything else, don't hesitate to reach out!

Nov. 25th, 2024