Name: NEWPRO
Rating: 5.0

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Verified Customer

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Sam

Quick install and very helpful customer support. Very friendly team with a great product.

1 year ago

Reply from NEWPRO

Hi Sam! Thank you so much for your kind words! We're thrilled to hear that you had a smooth installation experience and that our customer support team was able to assist you. We take pride in offering great products and exceptional service, and it means a lot to know you had a positive experience. If you need anything else, don't hesitate to reach out— we’re always here to help!

Nov. 6th, 2024

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Verified Customer

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Xiaohan Li

Excellent work! The installation was stress free! Good quality with reasonable price.

1 year ago

Reply from NEWPRO

Hi Xiaohan! Thank you so much for your great review! We're thrilled to hear that you had a stress-free installation experience and are happy with both the quality of our work and the price. We always aim to deliver the best value for our customers, and it’s great to know we hit the mark for you! If you need anything else or have future projects in mind, don't hesitate to reach out. We’d be happy to work with you again! Thanks again for choosing us!

Nov. 5th, 2024

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Verified Customer

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Patty Nicklaw

Work was excellent cleanup was wonderful. Couldn’t have been more pleased.Nemy was exceptional!!!

1 year ago

Reply from NEWPRO

Hi Patty! Thank you so much for your amazing review! We’re thrilled to hear that you were pleased with both the quality of the work and the cleanup. We always aim to leave everything spotless and looking great, so it's wonderful to know that made an impact. We’re especially happy to hear that Nemy provided exceptional service— we’ll be sure to pass along your compliments!

Nov. 5th, 2024

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Janice

Larry U is a wonderful credit to your company. He was punctual, polite and very professional and pleasant . We definitely rate him a perfect 10!!

10 months ago

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Maria D. Pizarro Figueroa

Their response to a resolve a problem was excellent. Al was very professional and understanding to the questions asked. Highly recommend him.

11 months ago

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Verified Customer

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Tracey McCarthy

Very prompt and knowledgeable. It looked better than I could have imagined.

1 year ago

Reply from NEWPRO

Hi Tracey! Thank you so much for your fantastic review! We’re thrilled to hear that you were impressed with both the promptness and knowledge of our team, and that the final result exceeded your expectations. It’s always our goal to deliver results that wow our customers, so your feedback means a lot to us. If you ever need anything else or have future projects in mind, we’d be happy to help again. Thanks again for choosing us!

Nov. 5th, 2024

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Verified Customer

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Kathy Dwyer Hydorn

Great presentation by Antonio. Professional, informative, and efficient

1 year ago

Reply from NEWPRO

Hi Kathy! Thank you for your kind words! We’re so glad to hear that you had a positive experience with Antonio. It’s great to know that his professionalism, informative approach, and efficiency made an impact. If you have any more questions or need assistance moving forward, don’t hesitate to reach out. We’d be happy to help!

Nov. 5th, 2024

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Marlene

Al R was polite, gave information on how to keep shower from mold, did job in timely manner, and shower looked great after work was done.

1 year ago

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MaryAnn Pinto

Larry did a fabulous and fast job of fixing our window. Never anticipated that he would do it that well. I am pleasantly surprised and impressed

1 year ago

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Mary Dowdell

Customer service is excellent, install from 2021 needed adjustment and was able to set everything up and fixed in no time!!

1 year ago

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Jim Towle

Great follow up, Service Tech Al arrived at the perfect time. Great foresight and workmanship. Newpro team exceeded my expectations once again!

1 year ago

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Danielle Snyder

Very responsive to a simple screen repair request—and repaired quickly! The technician who came to fix the screen was a delight!

1 year ago

Reply from NEWPRO

Hi Danielle! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. We always strive to be quick and responsive, and we're glad our technician could make the repair process smooth and pleasant for you. We appreciate your feedback and look forward to assisting you again in the future!

Dec. 13th, 2024

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Chris Chartier

The worker who came out was great, quick, professional and clean. He explained what he fixed and offered tips to help us in the future.

1 year ago

Reply from NEWPRO

Hi Chris! Thank you so much for your kind words! We're thrilled to hear that our technician provided great service and was able to help you with both the repair and future tips. We always aim for professionalism and efficiency, and it’s great to know that was reflected in your experience. If you need anything else, don't hesitate to reach out!

Dec. 9th, 2024

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Verified Customer

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Thomas Weidlich

Walk in came out great and would use him again

1 year ago Edited February 5, 2025

Reply from NEWPRO

Hi Thomas! Thank you so much for your review! We’re so glad to hear that your walk-in shower turned out great and that you’d consider working with us again. Your satisfaction is our top priority, and we’d be happy to assist with any future projects you have in mind. Thank you for choosing NEWPRO as your home improvement partner!

Nov. 5th, 2024

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Verified Customer

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Steve Miller

They did excellent carpentry work. Great

1 year ago

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Verified Customer

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Joseph Bielanos

5 stars- terrific work and coordination

1 year ago

Reply from NEWPRO

Hi Joseph! Thank you so much for the 5-star review! We’re thrilled to hear that you’re happy with the work and coordination throughout your project. We take great pride in providing top-notch service, and it’s fantastic to know that everything met your expectations. If you ever need any more assistance or future home improvements, don’t hesitate to reach out! Thanks again for choosing us!

Jan. 14th, 2025

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Verified Customer

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Esther McCollin

Great service ! I would definitely recommend to my family and friends.

1 year ago

Reply from NEWPRO

Hi Esther! Thank you for your wonderful feedback! We're so glad to hear you had a great experience with us. Your recommendation to family and friends means the world to us. If you ever need assistance again, don’t hesitate to reach out. We’re here to help!

Dec. 3rd, 2024

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Verified Customer

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Keith Frevold

Excellent customer service and workmanship!

1 year ago

Reply from NEWPRO

Hi Keith! Thank you for your kind words! We’re so glad to hear that you were pleased with both our customer service and workmanship. Providing top-notch service and quality results is our top priority, and your feedback lets us know we’re on the right track. We appreciate your support and look forward to working with you again in the future!

Nov. 20th, 2024

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Verified Customer

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Mike Howe

I loved how fast and easy the process was

1 year ago

Reply from NEWPRO

Hi Mike! We're so glad to hear that the process was fast and easy for you. We always aim to make things as smooth and efficient as possible, and it’s great to know we succeeded in doing that for you. If you need anything else or have future projects in mind, don’t hesitate to reach out.

Nov. 5th, 2024

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Verified Customer

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Carmen Gray

Professionalism and neatness! Very happy

1 year ago

Reply from NEWPRO

Hi Carmen! Thank you so much for your feedback! We're thrilled to hear that you were happy with the professionalism and neatness of our team. We always strive to provide a high level of service, and it's great to know that we met your expectations. If you need anything else or have future projects in mind, don't hesitate to reach out. We're here to help!

Nov. 5th, 2024

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Jennifer McHugh

Larry was great. Super fast and efficient. Kind and super knowledgeable. Newpro is good all around. Thank you.

1 year ago

Reply from NEWPRO

Thank you so much for your kind words! We’re thrilled to hear that Larry made such a positive impression—he truly is fantastic! We're glad to know you had a great experience with Newpro overall. We appreciate your feedback and look forward to serving you again!

Jan. 24th, 2025

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Donna

Al was very professional and efficient. He listened to my concerns, took notes and pictures.

1 year ago