Milgard

Name: Milgard
Rating: 4.9

4.9

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1,199 User Reviews

9.2

Overall Score

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4.9

star star star star star

1,199 User Reviews

9.2

Overall Score

Compare

Average Project Cost: $325 - $1,300

Milgard Windows is a reputable choice for homeowners seeking energy-efficient, affordable, and customizable windows. Their offerings range from vinyl to fiberglass and aluminum, catering to a variety of budgets. Milgard also provides a Full Lifetime Warranty for the original purchaser. However, regional availability and variability in installation quality can be concerns for some buyers. Milgard’s combination of affordability, strong warranty, and customization makes it a strong contender in the window industry.

The Good

The Bad

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Company Details

Warranty Length

Lifetime

Time in Business

64 Years

Number of Reviews 1,199

info Source of Information

Author: Kaitlyn Short

LAST UPDATED: April 3rd, 2025

Milgard Windows, established in 1958 in Tacoma, Washington, is a well-known brand in the window industry, offering a broad selection of high-quality window styles and materials designed for both residential and commercial use. Their products are celebrated for their energy efficiency, customization options, and strong warranty offerings. In addition to the quality products they provide, they seek to provide quality service. From 2014-2018, Milgard won the Best of Houzz Design award for the most popular company. In 2016, Milgard won the Crystal Achievement Award for the most innovative window and in 2017, they won the highest online rated window and patio door brand by Metrixlag.

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The Good

Competitive Pricing
Comprehensive Warranty
Variety of Product and Services

Affordable, High-Quality Materials

Milgard offers windows in various materials including vinyl, fiberglass, and aluminum, catering to different budgets and performance needs. Vinyl is particularly popular for its affordability and low maintenance, while fiberglass provides strength and durability, especially in extreme weather conditions.

Energy Efficiency

Milgard windows are ENERGY STAR® certified, providing enhanced energy savings. The windows feature Low-E glass and advanced spacers that reduce heat transfer, making them ideal for maintaining indoor comfort while cutting energy bills.

Competitive Pricing

Milgard windows are known for their affordability and competitive pricing within the industry. Depending on the window type and series, the cost of a Milgard window can range from $325 to $1,300 per window. Below is a breakdown of costs by series:

Tuscany Series: $500–$1,050 (including installation)
Trinsic Series: $480–$1,200 (including installation)
Style Line Series: $375–$1,000 (including installation)
Ultra Series: $475–$1,000 (including installation)

Installation typically adds another $200 to $500 per window depending on location and complexity.

Comprehensive Warranty

Milgard offers a Full Lifetime Warranty on many of its window products, which covers the original purchaser for as long as they own their home. This warranty includes parts and labor for material or workmanship defects. Some series, such as the Tuscany and Trinsic, also offer optional Glass Breakage Coverage, providing additional peace of mind. Additionally, upon selling the home, the warranty extends to the new owner for up to 10 years.

Variety of Product and Services

Milgard offers a variety of the best replacement windows and patio doors. Milgard windows come in multiple styles, including single-hung, double-hung, casement, slider, awning, and specialty windows. Customers also have the option to request a design consultation, where a professional will help them identify which frame materials, glass options, colors, and finishes will best fit their preferences. From start to finish, Milgard Certified Dealers will walk the customer through the process to ensure that they are satisfied with all of the available options.

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The Bad

Limited Availability

Limited Availability Across Regions

Milgard’s availability is more concentrated in the Western United States, which may limit access for homeowners in other regions. As a result, those outside the primary service area may face challenges finding authorized dealers or servicing options.

Installation Variability

While Milgard manufactures its windows in-house, the company does not offer in-house installation services. As a result, the quality of installation may vary depending on the your installer. This can lead to inconsistent installation experiences, potentially affecting the overall performance of the windows.

Longer Production Times

Some customers have reported delays in window production and delivery, which can be problematic for time-sensitive projects. While the product quality remains high, potential delays should be considered when planning large-scale installations or replacements.

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The Bottom Line

Milgard Windows stands out as an excellent choice for homeowners looking for affordable, energy-efficient, and customizable window solutions. With a variety of materials and styles to choose from, Milgard meets the needs of both budget-conscious customers and those seeking premium options like fiberglass. While the company excels in warranty offerings and product quality, potential regional limitations and installation variability are factors to consider.

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User Reviews

Star Rating

4.9

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1,199 Reviews

Review Breakdown

5 grade

82%

4 grade

10%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Maureen Swartz

The service was great and the technicians were helpful, my only criticism is the windows were installed dirty with sticker residue. I had to go out on the roof and clean them. Considering the tech was on the roof already it would have courteous to remove the sticker residue. Thank you-

5 months ago

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Ken Hector

Warranty work. Fulfilled guarantee. Quality work. Installers professional and friendly. Only complaint is service was scheduled between 12:45 - 2:45, and they arrived about 10:30, without a call advising they would be early.

7 months ago

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doctordoug1

Would have been a 5, but no telephone call or email on when to expect him.

4 weeks ago

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Sachin Rana

I have chosen Milgard for a trial and i would say that its quality and craftmanship is just great . The process of ordering is simple and straightforward & also the delivery and installation is handled by professional guys. They have fitted window very skillfully and their product is just amazing. It has very insulated glass panel which helps is reducing noises.

8 months ago

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Patryk Lech Portland, OR

Good quality windows, which - for the most part - function well for many years. The service visit to replace one of the newer windows was quick, taking maybe 15 minutes from start to finish. The tech was courteous and had a sense of humor. If I were to change anything, it would be to extend the warranty from the installing owner to subsequent owner. We bought our house 15 years ago. All windows have been replaced with Milgard Windows by the previous owners; I only installed two new Milgard windows (one of them failed and was replaced during this visit). But the warranty on the windows installed by the previous owners does not extend to us. I wish Milgard could extend the warranty to us, if not in full, then at least 50% of the cost of repairs, for example. Incidentally, when I had the two new windows installed, I asked the sales person if Milgard would extend the warranty on existing windows to us and he said yes. I suppose this information was not put in any written form, however, because - on my subsequent calls - other salespersons vehemently denied this.

2 years ago

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Diane Clinton Spokane, WA

Overall, I was highly satisfied with my experience with Milgard. On the positive side, once my appointment date was set I received a phone call two days in advance to confirm my appointment and to tell me the 2-hour time period I could expect the technician. Serge arrived during the early part of the time block, and accomplished the task very quickly and efficiently. He made sure he took care of all of the issues I was having with my windows before he left. He was very friendly and helpful. Unfortunately the glass unit he brought to replace my scratched window also had a small scratch in it. He offered me two options: take the new unit back and reorder, or replace the glass and told me I could always replace it later if it bothered me after living with it. I opted to keep the new glass unit because it was a huge improvement over the original glass. I appreciate the fact that he gave me options. The only other negative I experienced was getting the appointment scheduled. I completely understand how busy the service department is, but after submitting my service request and receiving a confirmation email with a case number, I waited quite a few weeks for someone to call or email with an appointment date (the email said I would hear from someone in about 10 days or less). I finally had to call the service department myself. The person in the service department got me scheduled and was very helpful. I didn't mind waiting another month or more for the appointment, as long as it was scheduled. I love my Milgard windows and plan to order more in the near future when we remodel our basement!

4 years ago

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carmen kropf Vancouver, WA

The service person was polite and efficient. We were so happy to work with him. We felt safe and his knowledge and skills were also appreciated. He spoke well of Milgard as a company and represented your product and your company in an excellent fashion. I thought the response time by the company to get service initially was way too slow, that is not a reflection of your service person but rather adminstration. In addition, for the quality expensive product that Milgard is, I would have expected that the two screens that we are missing from the original order would have been delivered to us a month ago. Again, not a reflection of your service person who was excellent. We had one screen arrive damaged and we were short one screen. It would be nice if Milgard would send us those screens. At the very least if someone called us and assured us that we will actually get screens sometime in the future.

4 years ago

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Cassius2412 Vancouver, WA

I’ve just had my windows installed. I’ll need some time to evaluate quality, reliability and performance. At this point I’m impressed with the service technician that repaired my screen door. I was a bit surprised that the model screen door I have installed (double door) has lock levers but because of style/model, the lock levers are nonfunctional. That can be confusing to a home buyer that will see the lock lever, expects it to lock but it doesn’t. Why not just put a handle on the door with no lock lever? Wouldn’t that be less expensive for you? Just seems like a lazy yet careless work around. Maybe when the tech saw the locking lever, perhaps he should have taken the initiative to swap it with a non-locking handle? The reason I’ve gone into this level of detail is because it won’t make sense to my wife whose going to try and lock it every time!

5 years ago

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Kristine A Thompson Tacoma, WA

The service agent, Rob M, was excellent . The service dept. who we talked to on the phone about our problem was not helpful. I asked to talk to her supervisor and she told me that they do not give out their names or phone numbers. It was Rob who came out and realized what the problem was, and immediately took action. I explained that we purchased all our windows from Milgard and our patio door was the most expensive model they sold so why can't we get good customer service. Rob apologized and immediately ordered a new screen door. The technicians are a pleasure to work with, but your service dept could use some training in providing good customer service.

6 years ago

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Greg Zadikov Los Angeles, CA

The glass change out service was done very well. The technician, however, was not equipped with a dust pan or a vacuum, so the fine clean up of broken glass was left to the customer. I am a general contractor and I have been using Milgard for about 25 years. While I appreciate the warranty on your products, I have noticed that getting it right the first time for Milgard seems to be a thing of the past. In particular, the Essence series is never without problems. After installation, it takes two to four months to correct manufacturing problems which seems to be the norm. Of four current Milgard jobs of mine, all four have had significant problems. This is bad for me, my reputation, and my profit as I have to return to the job 2,3 or 4 months later and then repaint. What's up with your quality control? Milgard seems to be going downhill instead of up. I am very frustrated.

6 years ago

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Kenneth Kravitz Surprise, AZ

Although the problem we had with our windows does not appear to be a product defect but rather an installation problem, I feel there could have been better communication between the tech and me. We had this problem last year, and since we are not "window specialists" we did not know what was causing the leaking. The same tech came out last year and insisted that where I told him I saw water, was impossible and steered me into believing it was merely a overflow of the track and therefore he drilled an additional weephole. This year the problem was obvious since the water was streaming down the inside of the window from the top which indicated the installation problem. I made the observation that had the tech listened to what I said last year, perhaps he could have come up with a different scenerio as to why there was water on the inside. I agree I didn't point out to him that the water was leaking from the top, but then again, it wasn't when I looked at them. As I said, we are not specialists, so how would I have known what was causing the leaking. Again, I think there should have been better communication.

6 years ago

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Danielle Rae Corona, CA

Milgard is a high quality company with high quality service. The Temecula location worked tirelessly with me, for 7 weeks, to get a replacement for a broken locking mechanism on my sliding door. Having said that, I must also say that it was very frustrating waiting for a part to be manufactured at a different Milgard location and then shipped to the Milgard factory in mtemecula. Milgard doors are very well made and I expect them to last for many years. Parts for doors installed 7 to 10 years ago should be in ample supply at all Milgard factories to facilitate timely repairs. Waiting for 7 weeks for a 5 minute repair is something that shouldn’t be repeated with another customer.

6 years ago

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V. Brasher Huntington Beach, CA

Your warranty is amazing. I had one window replaced several years ago and everything went smoothly. But recently I requested service in Feb 2018 and the request was finally completed today 6-20-18. I was cancelled 3 times and had to wait 30 days for a new appointment each time. Then one time they show up with the product and not a long enough ladder. Very frustrating. However, today the team that showed up was awesome. Ricky and Hector did an amazing job. So polite, so professional and well trained. They installed 3 new windows and they look great. Thank you Milgard for finally upholding your warranty.

6 years ago

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Paul Pacifica, CA

I am very happy with the final results of the warranty work. I had 3 windows who's seals had failed. The replacements happened over the course of 6 months. There was a mistake measuring one of the units and another unit was broken they day of the install. These delays were frustrating. However, the guys who came to the house were polite, professional, clean and apologetic. The lead time for the replacements was frustrating, as was the time to get on the calendar for install. In other words, everything took much longer than it should of because of a couple of mistakes, but the results are great and everyone was friendly along the way.

6 years ago

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James Buchholz Pittsburg, CA

After submitting the warranty claim online, I realized after when the confirmation email was sent, it was listed at our home address and not the job location. It was not easy to get that info changed. After two calls and on hold for extended periods of time, the address was changed and a new service date set. Service tech was prompt and repaired the window fast. Very happy with the service but not happy with the process submitting the claim.

1 year ago

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Jennifer Ovink Richland, WA

The first replacement window was too large. We had to wait an extra 2 weeks for the correct window. The Milgard customer service person I spoke with first was rude. She seemed suspicious that I was contacting you (through my local Milgard dealer) and required that I show proof of home ownership. I have never had to do that before. The two gentlemen who arrived to replace the window were courteous and efficient. The new window looks great as it is not all fogged up!

2 years ago

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Doug Seaside, OR

The technician was excellent. However, when I originally made the appointment I was told I would receive a phone call one or two days before the appointment to let us know when the technician would come by. I never received a phone call until the day of the appointment when the technician called and said he was on his way. It would have been nice to know beforehand when he was going to be here.

2 years ago

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D Hillman Clarkston, WA

The tech that came and repaired my screens was excellent he gets 5 stars. The waiting time for Milgard to respond to the initial claim was a 40 days and you never responded to the retailer at all. you used to be the best. I have had Milgard windows in three houses and 10 years ago I never waited more than a dya for a response and two to three days for a repair. Need to review your proccess some where you lost a step. Still excellent windows and compared to other brands still one of the best.

2 years ago Edited October 21, 2022

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Dave Shuford Kennewick, WA

The service team replaced the rollers and track for our sliding glass door quickly and efficiently. The door works much better now. The only issue was that two of the guys refused to wear masks when coming into our house and remained outside while the third tech came inside to do the work. Milgard may wish to remind their technicians that when coming to someone's home, they need to be sensitive to their concerns.

2 years ago

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Pam Foster Albany, OR

Norm came out today to replace a window that was not sealed correctly. I had no problems getting it replaced. I am happy to know that Milgard stands behind their windows for a life time. I would have given a 5 start, but Milgard first scheduled my appt. for 5:00 - 7:00 PM. That is entirely too late for a job to be completed. I had re-arranged my schedule to meet that time. Thank goodness, Norm was ahead of schedule and was able to come much earlier in the day to replace the window. He was very professional and did a great job for me!!

3 years ago

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Susan Corkum Lake Oswego, OR

Milgard honored their guarantee when one of our Milgard double pane window developed algae growth in between the panes. The wait for the replacement window was lengthy—several months which was annoying. But even more annoying was not being notified that the service could not be performed on the designated day due to a breakdown of the serviceman’s truck. So we had to wait another month. But finally we had the replacement window installed! It took less than a hour and looks great.

3 years ago

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A McK Missoula, MT

Great customer service & products. Our installer was fast and professional. Did a great job! Also, I greatly appreciate that Milgard stands behind the quality of their products, however we moved into a house with only 2 months left on the warranty of the windows. I feel the lifetime warranty of the products should be extended to the next owner. Or at least that an extended warranty at a reasonable price should be offered for purchase by the next owner.

4 years ago

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Louise Brown Sherwood, OR

It’s wonderful that Milguard gives a lifetime warranty on their windows as long as the original owner occupies the home. After eighteen years three of our windows had problems with opening upward. I went online and told Milguard of the situation , giving pertinent info, and a repairman came out and fixed the windows in no time at no charge. The only negative aspect was that it took about one and a half months before the service could be done.

6 years ago

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Nancy Terrell Avila Beach, CA

I was impressed at the way they track their windows for warranty purposes. They were able to find out exactly where I purchased mine, from many years ago. What kept it from being 5 stars is that it would have been almost two months to get one of their reps to come see the broken window. That isn't exactly a great warranty. Their only other solution was to send me the parts and have me fix it myself. Fingers crossed that I can do it.

6 years ago

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Anita Morgan San Jose, CA

Today two service technicians strived to deliver and install two patio panels that had to be reordered because the first ones were warped. You could tell, one was the senior technician and the other was training under him. The senior displayed professional training and the trainy showed a eagerness to learn. This was so nice to see in this day and age. Your program seems to be of quality, if these two employees are representative of it. Hats off Milgard.

6 years ago

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Dan Lake Havasu City, AZ

the service rep was very friendly and knowledgeable. he was able to quickly resolve all the issues with my slider. the only negative is after he left i notice the miter joint in the glazing stop left a lot to be desired and the secondary locking mechanism was out of wack. things that only i will probably noticed but will bug me. just glad to have the doors operating in the manner they should.

6 years ago

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Robert Pakenas Queen Creek, AZ

All our past experience with Milgard has been excellent. I don't expect that it was any different yesterday. Unfortunately, we weren't there for the installation. The new owner of the house was and I haven't heard anything from him or his agent. Actually, I have never heard a negative comment about Milgard from any neighbors and we lived in Solera for 10 years. Great company.

6 years ago

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Erlette Upshaw Coos Bay, OR

We ordered our patio doors and one bedroom window in March, but did not actually get it installed until May. Once the doors were finally installed, the locks were not keyed alike as we had ordered it to be. It took a few weeks before a technician was able to come out and swap out the locks and key them alike, but left and had to come back to fix his installation error.

6 years ago

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John Nephi, UT

After calling Milgard to get a Warranty replacement spring for a single hung window I was put on hold for well over 30 Minutes. After someone finally answered the phone he was very friendly and helpful, and verified which part was needed and said it would be shipped out which it was and I received the parts within five business days with no charge. Other than the extensive wait time on the phone my experience with Milgard was very good.

6 years ago

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Barry Agoura Hills, CA

We have been purchasing Milgard products for 18 + years and love the product. The only negative has been obtaining reliable service in the last few years. Having to wait approximately 2 months for a tech to come out and then tell me he doesn’t have parts and to reschedule for another appointment is unacceptable. I personally drove to your Simi Valley facility and picked up the replacement parts and installed them myself in less than 5 minutes. Service should exemplify your beautiful product, not distract from it

6 years ago

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Gary D Jones Pahrump, NV

I CALLED CUSTOMER SERVICE LOOKING FOR REPLACEMENT PARTS FOR MY SLIDING PATIO DOOR SCREENS. TIFFANY MOORE ANSWERED MY CALL AND WAS GREAT TO WORK WITH. SHE SEARCHED FOR THE PART i NEEDED AND SENT ME A PICTURE IN EMAIL TO VERIFY THAT WAS THE PART NEEDED. HOWEVER, WHOEVER PULLED THE PART AND SENT IT TO ME SENT THE WRONG PART. I CONTACTED TIFFANY AGAIN AND SHE HAS SENT - THE CORRECT PART - I HOPE. THE NEW SHIPMENT HAS NOT ARRIVED YET.

6 years ago

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Jim Thomas Sonoma, CA

We are in the process of installing our last two windows. The house is much warmer and quiet and we love the doors . One door is separating on the inside, however, and our installer thinks we can glue it back. The whole inside of the door is pulling apart and we had to tape it together for it to close. our installer has the flu and plans to glue it back together when he returns next week. Besides this, all is beautiful. Any suggestion. Also, one of the small wheels in the screens is missing. Where can we get one?

7 years ago

Reply from Milgard

Hi Jim - Your product is covered under the Full Lifetime Warranty for any defects in materials or workmanship. If your contractor needs assistance, please contact us at 1-800-Milgard for service. He should also be able to help with the wheels on the screen, or, he can order one from us. Thank you.

Feb. 12th, 2018

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George Dyer

Our original appointment date was missed by the company and they apologized. The rescheduled appointment was met and handled efficiently.

4 months ago

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S. Todd Bozeman, MT

Installation Technicians Stan & Tim were very knowledgeable & professional. The length of time from filing a claim to having service performed took 9 months. I’m very impressed that Milgard stands 100 percent behind their lifetime warranty.

1 year ago

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Erika and Clay Portland, OR

First of all, we LOVE Milgard. They have been supportive in every way since we bought our windows over 25 years ago. The guys who came to replace our windows under warranty assured us that they would clean the windows after the installation. We were left with a dirty window in a location where it is not safe for us to clean it as well as others.

1 year ago

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Darlene Copland Portland, OR

The technician did NOT call ahead of time which was expected. I was given a time frame of 7am-9am which was super early IF we were his first customer. But he did arrive about 8am and was out of here in a flash after replacing the two windows.

2 years ago

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Janie Morey Ontario, OR

When I told Julianna the online questions would not allow me to continue unless I put a number in that I did not have, she told me to try again and that she was very busy with other cases. When I told her I was calling about an ongoing problem with glass, she was able to help. Problem resolved, but not the best customer service.

2 years ago

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Ray Turchetti McMinnville, OR

We put windows in our upstairs bathroom twenty years ago. A bird broke one of them, and Milgard came and fixed it for free! It was relatively quick and easy. That was great! Now if they only made energy efficient wood windows, that would be even better!

3 years ago

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Martin Burrows Gresham, OR

We've had our Milgard windows since we built our house in 2005. We've been happy with them, and with the service we have received when we had problems. They have a life time guarantee and we have had to use it twice. Both times the repairs were made without any hassle, and to our satisfaction.

3 years ago

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Duane Eicher Jefferson, OR

From the date of our request for service until we got any response from Milgard was approx 2 months. The service tech arrived about 15 min before scheduled. He did leave a voice mail to let us know. The tech was professional and pleasant.

3 years ago

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Kimberly Fox Moran Hillsboro, OR

Fast friendly service from the service technician. The work was completed very quickly. I would have given 5 stars but I did not have a very good experience when I called - the customer service person on the phone was not friendly and does not represent the company well.

4 years ago

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Tim Lynnwood, WA

Prior to recently, I’ve always received basically flawless windows. I’ve seen some rough looking ones coming out lately though. Not sure if short handed due to the virus or not. Being a contractor in Oregon, I’ve bought hundreds of windows from Milgard.

4 years ago

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John W Divelbiss Sr Broadview, MT

Contacted local rep and relayed all info for replacement windows . Process was easy and fairly quick. I had a good experience talking with him. Now to complete the process to replace these windows hopefully can be completed in a timely manner.

4 years ago

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connie spoor Brighton, CO

We were delighted with Andy's expertise in fixing our windows so they would open more than 8 in. We were disappointed that he felt that our picture window was okay, but we told him that there was moisture between the panes when it rained. So that remains unfixed.

6 years ago

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Barbara J Grebe Palm Desert, CA

We had defective windows installed on October 24th. They could not be cleaned, they were always smeared. It took several calls and service people to some out, finally figuring out the low E was on the wrong side. July 16th they replaced all the windows.

6 years ago

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Marc Goodwin Everett, WA

Work was promp and professional. Quality was spot on. Arrival was when they said they would be there. The only issue was a small amount of clean up was required by myself, but i'm a very picky person. All in all, a great job!

6 years ago

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Jeffrey J Bauknight Victoria, TX

Installation issues, not with the window but with the quality of the installer installing the windows. Dealer did not review options for all locks having the same key. Xavier, from Milgard, changed the tumblers out so they could have the same key. Milgard is fine, dealer needs some training.

6 years ago

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Alan Brix Byron, IL

We had a 14-year-old patio door (fixed lite) lose its seal. Here in NW IL you no longer have a presence. However, as original owners, the door was under warrantee. Your person-up-front (Cheryl) was quick to have us get a local estimate, work done, and invoice submitted. What more could a far-distant owner need? Please thank Cheryl.

6 years ago

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SGB Orange, CA

I was delighted that Milgard serviced our door as quickly as they did but you've got to appreciate that this is the fifth service call Milgard has made on this installation since the doors and windows were ordered in February and installed in March of this year.

6 years ago

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Sharon Simas Santa Cruz, CA

Making initial contact was a bit challenging but, once the appropriate “responder” was determined, the service was fantastic! I experienced the fact that “Milgard guarantees for a lifetime”, which I truly appreciated. My problem was minor but it was repaired and the window is like new! Thank you.

6 years ago