Milgard

Name: Milgard
Rating: 4.9

4.9

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1,199 User Reviews

9.2

Overall Score

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4.9

star star star star star

1,199 User Reviews

9.2

Overall Score

Compare

Average Project Cost: $325 - $1,300

Milgard Windows is a reputable choice for homeowners seeking energy-efficient, affordable, and customizable windows. Their offerings range from vinyl to fiberglass and aluminum, catering to a variety of budgets. Milgard also provides a Full Lifetime Warranty for the original purchaser. However, regional availability and variability in installation quality can be concerns for some buyers. Milgard’s combination of affordability, strong warranty, and customization makes it a strong contender in the window industry.

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Company Details

Warranty Length

Lifetime

Time in Business

64 Years

Number of Reviews 1,199

info Source of Information

Author: Kaitlyn Short

LAST UPDATED: April 3rd, 2025

Milgard Windows, established in 1958 in Tacoma, Washington, is a well-known brand in the window industry, offering a broad selection of high-quality window styles and materials designed for both residential and commercial use. Their products are celebrated for their energy efficiency, customization options, and strong warranty offerings. In addition to the quality products they provide, they seek to provide quality service. From 2014-2018, Milgard won the Best of Houzz Design award for the most popular company. In 2016, Milgard won the Crystal Achievement Award for the most innovative window and in 2017, they won the highest online rated window and patio door brand by Metrixlag.

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The Good

Competitive Pricing
Comprehensive Warranty
Variety of Product and Services

Affordable, High-Quality Materials

Milgard offers windows in various materials including vinyl, fiberglass, and aluminum, catering to different budgets and performance needs. Vinyl is particularly popular for its affordability and low maintenance, while fiberglass provides strength and durability, especially in extreme weather conditions.

Energy Efficiency

Milgard windows are ENERGY STAR® certified, providing enhanced energy savings. The windows feature Low-E glass and advanced spacers that reduce heat transfer, making them ideal for maintaining indoor comfort while cutting energy bills.

Competitive Pricing

Milgard windows are known for their affordability and competitive pricing within the industry. Depending on the window type and series, the cost of a Milgard window can range from $325 to $1,300 per window. Below is a breakdown of costs by series:

Tuscany Series: $500–$1,050 (including installation)
Trinsic Series: $480–$1,200 (including installation)
Style Line Series: $375–$1,000 (including installation)
Ultra Series: $475–$1,000 (including installation)

Installation typically adds another $200 to $500 per window depending on location and complexity.

Comprehensive Warranty

Milgard offers a Full Lifetime Warranty on many of its window products, which covers the original purchaser for as long as they own their home. This warranty includes parts and labor for material or workmanship defects. Some series, such as the Tuscany and Trinsic, also offer optional Glass Breakage Coverage, providing additional peace of mind. Additionally, upon selling the home, the warranty extends to the new owner for up to 10 years.

Variety of Product and Services

Milgard offers a variety of the best replacement windows and patio doors. Milgard windows come in multiple styles, including single-hung, double-hung, casement, slider, awning, and specialty windows. Customers also have the option to request a design consultation, where a professional will help them identify which frame materials, glass options, colors, and finishes will best fit their preferences. From start to finish, Milgard Certified Dealers will walk the customer through the process to ensure that they are satisfied with all of the available options.

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The Bad

Limited Availability

Limited Availability Across Regions

Milgard’s availability is more concentrated in the Western United States, which may limit access for homeowners in other regions. As a result, those outside the primary service area may face challenges finding authorized dealers or servicing options.

Installation Variability

While Milgard manufactures its windows in-house, the company does not offer in-house installation services. As a result, the quality of installation may vary depending on the your installer. This can lead to inconsistent installation experiences, potentially affecting the overall performance of the windows.

Longer Production Times

Some customers have reported delays in window production and delivery, which can be problematic for time-sensitive projects. While the product quality remains high, potential delays should be considered when planning large-scale installations or replacements.

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The Bottom Line

Milgard Windows stands out as an excellent choice for homeowners looking for affordable, energy-efficient, and customizable window solutions. With a variety of materials and styles to choose from, Milgard meets the needs of both budget-conscious customers and those seeking premium options like fiberglass. While the company excels in warranty offerings and product quality, potential regional limitations and installation variability are factors to consider.

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User Reviews

Star Rating

4.9

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1,199 Reviews

Review Breakdown

5 grade

82%

4 grade

10%

3 grade

2 grade

1 grade

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Edward P Jorgensen Woodburn, OR

Balantine was extremely nice and very professional. Knowledgeable technician. The door is still rattling although it's not as bad as it was. I still don't think it should rattle at all for the amount of money we paid. What I do intent to do is monitor it, so if it gets worse which I am sure it will, I will be calling you back to fix it again or we will have to work out some kind of compromise. A customer should NOT have to put up with poor workmanship and I really believe this door is defective. I think you should replace it but I guess I'll have to live with it for now. Like I said I will be contacting you again when it starts rattling bad again, which I am sure it will. Balantine was great! No problems with him at all, but when you have what I think is a defective product even your best tech isn't going to fix it right. Very Disappointed Customers, Ed and Patty Jorgensen

2 years ago

Reply from Milgard

Thank you for bringing this to our attention. We take all customer feedback very seriously. Please email me at social@milgard.com with your contact information and case number so I can look into this further. Thank you.

Sep. 20th, 2022

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Adam North Hollywood, CA

I had installed my windows and had several issues with my order including missing pieces and improperly installed items on the windows themselves. I call for service and it took more than six months for them to come out and fix the issues. They kept delaying my service and eveytime the next available appointment was two months later. They were unapologetic and seemed like they could care less about my service. On top of it the screens that were supposed to come with my windows and were incorrect needed to be stained along with the windows. Because of this horrid delay I had to get the windows stained and now have screens that are not stained and will have to pay more to get them stained.

6 years ago

Reply from Milgard

Hi Adam - I'm so sorry to hear about the delays you experienced. We have always taken great pride in our ability to provide great customer service, so, this is hard to hear about. We will provide your feedback to the service team so they can make improvements to their processes. Thank you for taking the time to let us know about this. If you have further questions, I can help at

Sep. 27th, 2018

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Stanlely Holt Federal Way, WA

I called for a evaluation of a newly installed window. The contractor said that it didn't slide correctly because it appeared that the wheels were not installed on one of the panels. I passed this information on to Milgard and asked if they could send someone out to inspect and install the wheels. I passed on the information regarding the wheels. When the tech arrived, took the window out, and saw that there were no wheels on the left slider, he said that the wheels were not installed at the factory and that he would have to order them. I now have to wait for the wheels to be shipped, and then call the contractor to install them. I believe the issue could have been resolved if the wheels were ordered and brought with the Milgard Tech first time he came out. The window was installed August 13, 2018. Milgard Tech inspected the window September 18, 2018. The replacement wheels have not arrived as of September 24, 2018.

6 years ago

Reply from Milgard

Hi Stanley - Thank you for taking the time to provide your feedback. We are always looking for ways to improve and this will be very helpful for us to coach the service team. I apologize for the inconvenience that it has caused you. If you can email me at , I can get your contact info and look up your service case to ensure the wheels arrive promptly. Thank you.

Sep. 26th, 2018

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Rod DeArmond Rowlett, TX

Well, I am very disappointed with how hard it is to place a service call. I went on the Internet place the call, attached the pictures of the problem window filled out ALL information completely and waited to hear back. It was a couple days when I was contacted by a Milgard asking for information I had already provided on the internet. After this call I waited a couple weeks when I received an email asking for more information and a serial number from the window. Seriously, why wasn't this asked earlier? Once they ad that info, it was another 4 weeks before they couple come out and replace it. Yikes, service isn't their strong suite here in this state.

6 years ago

Reply from Milgard

Hi Rod - I'm so sorry to hear about the delays in service. We appreciate that you took the time to let us know what happened as we are always striving to improve. We apologize for the frustration and thank you for your feedback.

Sep. 7th, 2018

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jensen kerlee Seattle, WA

Everyone's been very polite and professional in their attitudes. I've had a pretty negative experience with the competence of their customer service. I am a general contractor who's been hired to replace my client's French door that was installed in 2007 and has been leaking in the corners causing water damage to the house. I called Milgard's service/warranty department and they sent out a technician to take a look. It is frustrating to not be able to request a time frame the tech will show up. You can request the day, but not a time of day. I work 7-3 and they always scheduled me for a 4-6pm time window, so that was inconvenient. The tech was nice and took measurements to replace the door. The tech did not check with me as to his measurements or the color of the door. The door that showed up some weeks later was the wrong size, the jamb was too deep, and my client would have preferred a different color. See Milgard stopped making the same color door as the old one and chose to have a standard color to use in its stead, but the tech didn't tell me that. So I call Milgard service department back and explain the problem and they say I can cut the jamb down, but turns out the jamb they sent isn't the type that you can cut down or remove the extender strips or whatever. It seemed like the service department didn't know what kind of a door they sent me. That should have clued me in to the next problem. So they send me a new jamb to replace the one they made incorrectly, but it's for a different kind of jamb than the one they sent me, and they send a couple pieces of it in a tube, making it seem like they want me to assume liability for knocking it together and waterproofing it. I call them back and explain the problem, and they send out their senior technician to take a look at the situation. So that's where I am now, spending so much time talking to Milgard and months later and hopefully I get the proper replacement door. It's been a real pain. I wish their people were trained better and could communicate better about their products and amongst themselves. Seems like their computer information systems could use an overhaul too.

6 years ago

Reply from Milgard

Hi Jensen - I'm so sorry to hear about all the trouble. We appreciate your feedback and if I can assist you now, please email me at .

Jul. 31st, 2018

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M Faull Burbank, CA

Very disappointed in the service I received for a replacement window. Took several weeks just to get someone out to measure the window. The tech that took the measurements said it would take 4 weeks and that someone would call me. To schedule the installation. He left no paperwork for me to follow up on. No one called me to schedule the installation. When I finally tracked down the order, I scheduled the installation for 2 weeks later. The installation day arrived , and the tech came to my door and advised me that the window was”lost”. They had no idea where it was, and that it would have to be re-ordered...another 4 weeks. I received a call from Milgard Customer service (4weeks later) who scheduled the installation for ANOTHER 4 weeks later! Yesterday, (7/19/18), the window was finally installed. My first attempt at getting this entire process started was 2/26/18. Do you think 5 months is a reasonable time for a simple replacement window? BTW the original window seal had broken and had condensation between the glass. This was a warranty replacement. I’m still waiting for a supervisor to return a call , from April, that I placed with customer service.

6 years ago

Reply from Milgard

Hello - I'm so sorry to hear about all the trouble you've been experiencing with warranty service. We take all customer input very seriously. Can you please email me at so I can get your contact info and help? Thank you.

Jul. 25th, 2018

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Lisa Davis Ventura, CA

I had difficulty when asking for a window to be replaced because it was discolored. The replacement was scratched on the inside of the window. Also, I had an operating system that was corroded and asked for a quote. I was told that there was no charge...someone called me twice to make sure that I needed it replaced. When the person came to replace the operating system the first time, he stated it was not under warranty and not even listed on his work order! That was unacceptable. Also, no one from either the place I purchased the windows or Milgard was able to help me until the sales rep called. We went back and forth about what happened before I was offered to have the operating system replaced at no charge because I wrote a negative YELP review! When the person came to replace both the scratched window and the operating system, he stated that he could not replace the operating system because it was corroded...so the lack of effective and professional communication continues! He replaced it without hassel, but the idea that he had no idea that it was to be done and why should have not been.

6 years ago

Reply from Milgard

Hi Lisa - I'm so sorry to hear about the challenges you went through and the miscommunication about the warranty. Thank you for letting us know what happened so we can make improvements. If you have further questions, please contact me at so I can help. Thank you.

Jul. 10th, 2018

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Gloria Rashti Mill Valley, CA

It took 6 months to finally get my windows replaced. I got my appointment cancelled 3 times on the day of the potential installment. I am not a happy camper! On the better side of things you have a wonderful technician Glen who has been the tech that I have worked with the most. He's great. Very knowledgeable and courteous and a pleasure to have in my home.

6 years ago

Reply from Milgard

Hi Gloria - I'm pleased to hear that Glen provided exemplary service on your visit and sorry that the service appointment was delayed. We appreciate that you took the time to provide us with this feedback. Thank you.

Sep. 26th, 2018

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C. Gish Fountain Valley, CA

The sliding panel of my window was broken when it was received in October of 2017. It took Milgard until MARCH 2018 to replace the panel. This 5 month wait was unreasonable. A new panel should have been shipped out immediately. A “repair” date was set for December, then changed to January, which was then reassigned to March. I did not feel cared for with regard to this warranty issue. Milgard makes great products, but their customer service is abominable.

7 years ago

Reply from Milgard

Hello - I am so sorry to hear about the delay. I would like to convey your feedback to our customer service team. Can you please email me at so I can assist you further? Thank you.

Mar. 6th, 2018

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Tom Scottsdale, AZ

Our French Doors are a constant source of frustration. We require periodic technician visits for a tune up to make sure they open, close, and lock properly. Whatever the excuse (constant settling of house, really, after 10 years?) they cheerfully perform the service we require without charge.

6 years ago

Reply from Milgard

Hi Tom - I'm so sorry to hear about the trouble with your doors. They are covered under your Full Lifetime Warranty and if you require service at this time, please call us at 1-800-Milgard. Thank you.

Jul. 10th, 2018

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Mark New Braunfels, TX

The 2 service technicians who handled my warranty issue were excellent. The problem I have is my appointment was cancelled 3 TIMES!! Each time it was canceled the day before with the exact same excuse. The glass wasn’t there. I had to take off work a total of 4 TIMES! Totally unacceptable....

6 years ago

Reply from Milgard

I'm so sorry to hear about the delays. We really appreciate that you took the time to bring this to our attention so we can make improvements. Thank you.

Jun. 13th, 2018

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J olin Midway, UT

Took 7 months to get a screen door for our new house. Not technicians fault. Every month were told door was ordered but always an issue on day of delivery - door not found, Finally got it today.

6 years ago

Reply from Milgard

So sorry to hear about the delay in your screen. Very pleased to hear it finally arrived.

Jun. 7th, 2018

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Bob Wambeke Conifer, CO

Customer service sucks!!!!!!!!!!!!!! On hold for over 30 minutes . . . . for real!!!! Girl who answered the phone has a personality likened to cardboard!!! What else do you want to know?

6 years ago

Reply from Milgard

Hi Bob - I'm very sorry to hear that you were on hold for such a long time and did not have a good experience with the person you spoke with. Can you email me at so I can help? Thank you.

Jun. 4th, 2018

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David Paly Gig Harbor, WA

I am still not satisfied with the solution. I had an electric motorized system and now the repair leaves me with a hand cranked system that is incredibly awkward.

6 years ago

Reply from Milgard

Hi David - We do not offer a motorized system, and our hand crank is very smooth. I'm sorry that you have not found it to be that way. Please call 1-800-Milgard for service to ensure that your handle is working properly. Thank you.

Sep. 26th, 2018

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David Leatherman Henderson, NV

The service man dropped a window. It broke. Glass everywhere and damage to our property. We have sent pictures to Jennifer.

6 years ago

Reply from Milgard

Oh, gosh. I'm so sorry to hear the window was dropped and broken. I'm pleased to hear Jennifer is taking care of this. Please email me at if you need further assistance.

Jun. 15th, 2018

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Beverly Ramsey ID

We bought Milgard windows 25 years ago. The warranty on broken seals has been good. However they are very drafty and let a lot of cold in when the wind blows.

3 years ago

Reply from Milgard

Hello Beverly, I'm so sorry to hear that your windows are feeling drafty. Please call our service team so we can look in to this. 1-800-MILGARD. Thank you.

Jan. 19th, 2022

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ERICK WOLF Rancho Mirage, CA

Most recent aluminum frame window purchase from Milgard very disappointing.

6 years ago

Reply from Milgard

Hi Erick - We take all customer feedback very seriously. Can you email me at with details so I can look into this? Thank you.

Sep. 17th, 2018

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Allison Woodman Costa Mesa, CA

Response time great, unable to fix problem bc out of warranty

7 years ago