U-Haul Moving Services was co founded in 1945 by  L.S. Shoen and his wife, Anna Mary Carty Shoen. After World War ll this couple recognized the need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. Today U-Haul trucks and trailers can be rented from over 15,000 independent dealers and more than 1,200 company-owned U-Haul Moving Centers.

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The Good

  • Moving Supplies and Moving Help 
  • One-Way Destination 
  • Low Price on In-Town Moves

Moving Supplies & Moving Help

U-Haul offers multiple moving supplies to make your move simple and easy. Also, U-Hauls is 100 percent buy-back of any unused U-Haul box, with receipt, at any U-Haul center nationwide. Some of the moving supplies U-Haul offers include the following:

  • Boxes
  • Covers and Bags
  • Moving and Lifting Tools
  • Rope and Tie Downs
  • Storage Solutions
  • Tape

If you need extra hands to speed up the process of moving you can request additional moving help:

  • Load/Unload
  • Pack/Unpack
  • Rental Truck Driving
  • Maid Services/Home Cleaning

One-Way Destination

Moving can be stressful and frustrating, especially when you do not have the right equipment to make the move fast and easy. U-haul is determined to help the customers by offering on-way destination moves. The hustle of driving a rented truck to its original location is eliminated by offering a specific drop-off location in the state where you have moved to.

Low Prices on In-Town Moves

U-Haul offers low prices on the moving trucks if you need to use them in the town where you live. Prices start as low as $19.95 with $0.69 per mile, but total cost is based on the size of the truck and how many miles you will be driving. Also, you have the option to pick extended days and miles rates if you need the truck for certain amount of days.

The Bad

  • High Price on Between-State Moves
  • Restrictions on Ford Explorer

High Prices on Between-State Moves

Even though the prices on the U-Haul trucks are cheap for in-town movers, they are much higher if you need to move to a different state. Depending on where you are moving, the prices can range from $170 to $1,200 on a small truck, and up to $1,900 on the larger trucks.

Restrictions on Ford Explorer

If you decide to use U-Haul as your moving partner, you're required to enter the make, model, and year of the vehicle you'll be using if you'll be towing a trailer. If you say that you'll be towing with a Ford Explorer, you may receive a statement that restricts you from using any of the U-Haul equipment because of the excessive costs in defending lawsuits involving Ford Explorer towing combinations.

The Bottom Line

U-Haul is a do-it yourself moving service that provides moving vehicles, as well as moving equipment, storage facilities and moving help. To make the process even easier you have the option to drop off the moving trucks in the location where you have moved to, even though you might have picked up that same truck somewhere else. If you are using moving trucks in the same town you live in the prices are affordable and customizable based on the days you need it for; however, if you need to moving trucks to move from one state to another the prices might go up to $1,900. Also, if you own Ford Explorer, you can not use their moving equipment because of the excessive costs in defending lawsuits involving Ford Explorer towing combinations.

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User Reviews

Star Rating

4.3
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176 Reviews

Review Breakdown

5 star
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4 star
31%
3 star
8%
2 star
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1 star
6%

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Karen Torino

April 1st, 2020 Tallahassee, FL DETAILS arrow_drop_down
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U-Haul made it very easy to move from Miami to Tallahassee with all my items in one trip. They offer many options regarding size of truck or unit and are willing to help with anything.

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Ellie

March 25th, 2020 American Fork, UT DETAILS arrow_drop_down
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Uhaul made my moving experience so much easier and stress free. I knew my stuff was in good hands and they did whatever they could to cater to my needs!

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AJ Wakefield

March 19th, 2020 Tucson, AZ DETAILS arrow_drop_down
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We moved a few months ago and rented a truck. The process was very user-friendly and quick!

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Karina Aguilar

March 18th, 2020 Managua, MN DETAILS arrow_drop_down
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when we moved we needed a reasonably priced hauling truck and uhaul was able to give us a great deal

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Emily Norton

March 13th, 2020 Tucson, AZ DETAILS arrow_drop_down
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I used U-Haul to move from southern Arizona to northern Utah and it was honestly pretty cheap. I love that you can pick up and drop off in different locations. Depending where you live does affect your rental options and availability so sometimes it’s hard to get exactly what you need.

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JStel

March 12th, 2020 Grand Junction, CO DETAILS arrow_drop_down
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Make sure you keep your own U-Haul records near Boulder, CO! With three children in college away from home, you can't ask for any better idea than to supply a temporary storage option for their ever changing living situation! From apartment or dorms, you can count on U-Haul to supply you with a box that you may pack, store, and later unpack. The unfortunate part of this service (which we have counted on twice) is that the organization is quite weak in accountability, organization, and service. Our boxes have been lost two times with no record of box number or location of storage. Each time, causing great delay and burden with extremely poor customer service. In a different location (Fort Collins), we rented a truck to move our daughter. Each step of the process went perfectly: convenience, organization, service... excellent!

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Austin Stelmach

March 10th, 2020 Boulder, CO DETAILS arrow_drop_down
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U-Haul has been useful in the past, but after a bad experience with a U-Haul dealer in Boulder, it is unlikely I will use their services again. The man working behind the front desk was disorganized and terribly unhelpful after "losing track" of our trailer. It was a huge inconvenience and completely unprofessional.

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Logan Hudson

March 10th, 2020 Norcross, GA DETAILS arrow_drop_down
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Uhaul has vehicles that have either broken down on me, or they are too expensive for the services. My personal experiences have not been too great, so I am hesitant to recommend the company to others.

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Hunter Brister

March 10th, 2020 Norcross, GA

U-Haul is a very reliable company and has great service; however, their trucks are not very nice to ride in.

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Rocio Diaz

March 10th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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Not enough good words about U-haul. It is easy to rent, return and use. The space is much more than you think and the prices are low.

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Mia

March 10th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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Very quick and easy to rent a moving truck here. There are different sizes of trucks to pick from and it is not expensive.

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Jasmin Ortega

March 10th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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I have rented multiple Uhauls in the past years with moving and traveling in state. I think U-haul is affordable and sturdy and can be trusted as a auto renter company.

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Zachary Simpson

March 9th, 2020 Dallas, TX

UHaul is a very convenient service that made it super easy to bring a truckload of drums hundreds of miles!

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OwenE.

March 9th, 2020 Hattiesburg, MS DETAILS arrow_drop_down
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I had a great experience with U-Haul. Didn’t have a single problem with them and the prices were affordable

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Linda Hays

March 9th, 2020 Layton, UT DETAILS arrow_drop_down
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I like to move with Uhaul. Their vehicles are well kept and dependable and their prices are reasonable.

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myles Ragas

March 9th, 2020 Long Beach, MS DETAILS arrow_drop_down
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Cheap trucks that are accessible to my truck. The prices are extremely low and I was able to fit all my furniture in one.

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Stephanie Byrd

March 9th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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U-Haul is my one and only go-to when moving. U-Haul is dependable, flexible, and affordable. I can always depend on U-Haul to have a variety of vehicles and items for my moving needs. They offer a ride range of truck sizes, whether you're moving items from a small room or large house. To top it off, they offer packaging materials like tape, boxes, and much more. The prices are great with a flat rate and your expense depends on how much you travel. Not too bad, I would recommend.

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Morgan Elijah

March 9th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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Love the self service aspect UHAUL has introduced, you can do things on your own time. The process is a bit extensive but you are renting a whole car!

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Taylor Posey

March 8th, 2020 Philadelphia, PA DETAILS arrow_drop_down
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U-haul is the best company for all of your moving needs! They make pick up and drop off very simple and their trucks are always in great shape.

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Tyler Jenkins

March 6th, 2020 Hattiesburg, MS

Every time I deal with U-Haul I’m really satisfied with the service that I get. U-Haul makes moving stress-free.

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Janie Dennis

March 4th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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I feel like U-Haul is a bit overpriced but the service is available for us to use which is wonderful! Their customer service is wonderful!

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Gerald Hays

March 3rd, 2020 Layton, UT DETAILS arrow_drop_down
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A good experience all together once we picked up the truck, the truck was new and ran well and pulled the 12 ft trailer very easily.

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Dwhoush

March 2nd, 2020 Slidell, LA DETAILS arrow_drop_down
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Most of My Uhaul experiences have been negative. Their customer support isn’t very helpful with certain issues. The trucks are older and are usually beat up.

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Aidan Keogh

February 28th, 2020 Ogden, UT DETAILS arrow_drop_down
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We have used U-Haul for all our moving. We like the different options in truck sizes and the easy of renting.

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Erin Glendening

February 27th, 2020 Gonzales, LA DETAILS arrow_drop_down
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Helped match me to the right sized moving van for my needs. Vehicle was in good condition and clean. Rental office had for sale all the moving supplies I needed including boxes, tape, packing material, and moving blankets.

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Jami Lucas

February 27th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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We needed a truck while moving across the country and they made it super affordable.

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Mike Ika

February 27th, 2020 West Valley City, UT DETAILS arrow_drop_down
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Ive always had a good experience with UHaul. Lots of truck sizes to choose from. Pretty cheap rates. And lots of locations to rent from. My one annoyance with UHaul though is having to pay for the dolly. They purposely put it in the truck and lock it up in front of you, tempting you to break the seal. Hahaha kinda shady, but no big deal as long as you know to expect it.

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Seth Boudoin

February 26th, 2020 Dallas, TX DETAILS arrow_drop_down
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A very easy process to rent a truck and said truck provides a lot of space, a dolly, and makes for a very safe and easy packing for for your trip.

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Jenn0507

February 26th, 2020 Dallas, TX DETAILS arrow_drop_down
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Complete rip off. By far the worst customer service out there. As a business owner who uses uhaul extremely often it’s absurd how they treat repeat consistent customers.

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Constance Falatea

February 26th, 2020 Kirkland, WA DETAILS arrow_drop_down
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U-haul has so many trucks to choose from for all my hauling needs. The rental process is easy, the staff friendly and helpful.

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Michelle Rios

February 26th, 2020 Ogden, UT DETAILS arrow_drop_down
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When moving from West Valley City to Herriman, we were able to load up a big U-Haul one time and get the job done quickly. Both the cab and the back of the truck that we rented were clean. The associate that helped us get it all lined up was courteous and nice, he even made us laugh a few times. We were able to get all the boxes and tape we needed for the move from U-Haul as well. Thanks U-Haul for making moving a breeze.

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Eddie Rios

February 25th, 2020 Ogden, UT DETAILS arrow_drop_down
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U-haul has always been the most economical truck rental for moving that I have ever seen. Trucks may be a little older in general but are well maintained. they also have the lowest floors for easier packing and loading. For the price, this company cannot be beat for cross country moves.

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David T

February 25th, 2020 Ogden, UT DETAILS arrow_drop_down
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We have rented a few Uhauls and the service isn't amazing, but the trucks have always worked well and done the job we needed.

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Theresa Bour

February 25th, 2020 Little Rock, AR DETAILS arrow_drop_down
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We have used U-Haul to move our son across the country. The truck was in good working condition.

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Stephanie Love

February 25th, 2020 Herriman, UT DETAILS arrow_drop_down
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I’ve used U-Haul and few times during our moves and it has made the moving process so much easier. I’ve done several moves with just our own personal trucks and trucks from friends and it was a lot of trips and a lot of work. I loved using U-Haul because everything was enclosed, so you had that piece of mind knowing your would losing anything along the way and we did the move is just a few trips. It was so work the money and made the moving process so much faster. We will use them again if we ever have to move again.

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Shauna Horne

February 25th, 2020 American Fork, UT DETAILS arrow_drop_down
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We moved twice this year and used U-Haul trucks both times. It is easy to schedule a truck and was perfect for our in-town move. This time we also rented blankets from them for a very good price and that was really helpful for protecting our furniture. I like how they make it easy and affordable to do a difficult task.

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Rachel F

February 25th, 2020 Salt Lake City, UT DETAILS arrow_drop_down
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We found this the cheapest yet most reliable way to drive our things cross country when moving. We even slept in the cabin at a truck stop one night! One downside is the miles per gallon is pretty low and you really shouldn't go above 55 mph.

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Robert Wilson

February 25th, 2020 Rockville, MD DETAILS arrow_drop_down
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We used U-Haul when we moved to a new house. Because the move was close we rented a 15 foot truck and did multiple runs. The truck worked well but smelled like someone had smoked in it. The rental process was not bad but I wished that they would have thrown in some of the moving blankets for free. All-in-all it is a good service and very convenient. I would recommend using them again.

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Julie Taylor

February 25th, 2020 Ogden, UT DETAILS arrow_drop_down
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Helped us move successfully with speed. Well priced for their services. Their trucks work good and I would go back to them agian

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JR Suguturaga

February 25th, 2020 Orem, UT DETAILS arrow_drop_down
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This company is well established and has a quick and easy process to rent a truck. No complaints, good service.

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Jeremy Webb

February 25th, 2020 Covington, LA DETAILS arrow_drop_down
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Over priced, terrible management and horrible customer service!!! I have used Uhaul many times and have become tired of the overpriced rundown box trucks they offer. Rented plenty of trucks that the A/C didn’t work and if I’m paying $1.09 a mile that shouldn’t happen. Then when you call Uhaul and you don’t deal with the company you have to deal with the owner of that location which of course will not be helpful. Other truck companies are cheaper and WAY more helpful. AVOID UHAUL!!!

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Matthew Cota

February 21st, 2020 Albuquerque, NM DETAILS arrow_drop_down
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Always friendly service, always helpful, great prices on just what is needed to haul any type of furniture and boxes for moving , can pick up in one state move to another place

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Lori Fletcher

February 21st, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
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The trucks were cleaned out and when we were a few minutes late they didn't charge the fee. We did call before to let them know, but overall a great experience.

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Christina Bliss

February 21st, 2020 Lehi, UT DETAILS arrow_drop_down
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Recently moved out of State we search around at different companies to try and find a better value but ended up returning to U-haul because they still gave us the cheapest rate. Move went smoothly no problem with the rental or the service .

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Syl

February 21st, 2020 North Port, FL DETAILS arrow_drop_down
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I have used U-Haul twice last year and I must say that I haven't had any issues with them at all. The two locations I used were in Orlando, FL. Both locations were willing to help me in any way they could.

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AGenes

February 21st, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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Uhaul moving company is okay. Decently priced although it’s more expensive than Budget. Rented a truck from here and was giving a truck with no tail lights. That was fun.

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JamieD

February 21st, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
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U-haul has always provided quick and easy pick up and drop off. They make the process simple and the trucks have always been clean

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Kaitlyn Rios

February 21st, 2020 Ogden, UT DETAILS arrow_drop_down
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U-Haul was fantastic when we used them for a cross country move. They were the most cost effective of all the other moving truck companies. The truck was clean and had extras like blankets and dollies making the move easier.

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Nichole Hiatt

February 20th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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We rented a U-Haul truck to move homes within the same city; the rental process was easy and quick and when we returned the truck we didn't have any issues with added charges. Overall it was great.

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Stan Hollingshead

February 20th, 2020 Sandy, UT DETAILS arrow_drop_down
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I rented a trailer from UHAUL last summer. I found the staff at the pickup location knowledgeable, helpful, friendly, and fair. The trailer was older, but in good shape, clean, and functional. The online instructions were also helpful in guiding me through getting my hitch and light wiring setup on my vehicle. My only complaint was the drop off location forgot to process my return and I had to call the 800 number to clear it up.