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U-Haul Moving Services was co founded in 1945 by L.S. Shoen and his wife, Anna Mary Carty Shoen. After World War ll this couple recognized the need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. Today U-Haul trucks and trailers can be rented from over 15,000 independent dealers and more than 1,200 company-owned U-Haul Moving Centers.
U-Haul offers multiple moving supplies to make your move simple and easy. Also, U-Hauls is 100 percent buy-back of any unused U-Haul box, with receipt, at any U-Haul center nationwide. Some of the moving supplies U-Haul offers include the following:
If you need extra hands to speed up the process of moving you can request additional moving help:
Moving can be stressful and frustrating, especially when you do not have the right equipment to make the move fast and easy. U-haul is determined to help the customers by offering on-way destination moves. The hustle of driving a rented truck to its original location is eliminated by offering a specific drop-off location in the state where you have moved to.
U-Haul offers low prices on the moving trucks if you need to use them in the town where you live. Prices start as low as $19.95 with $0.69 per mile, but total cost is based on the size of the truck and how many miles you will be driving. Also, you have the option to pick extended days and miles rates if you need the truck for certain amount of days.
Even though the prices on the U-Haul trucks are cheap for in-town movers, they are much higher if you need to move to a different state. Depending on where you are moving, the prices can range from $170 to $1,200 on a small truck, and up to $1,900 on the larger trucks.
If you decide to use U-Haul as your moving partner, you're required to enter the make, model, and year of the vehicle you'll be using if you'll be towing a trailer. If you say that you'll be towing with a Ford Explorer, you may receive a statement that restricts you from using any of the U-Haul equipment because of the excessive costs in defending lawsuits involving Ford Explorer towing combinations.
This is a rip-off. They will charge you for services you did not use. Run far from U-haul and never use them. We used to be regular customers but we will never use them again. I rented a trailer for a one way move. When I tried to use it I realized it was too small and would not meet my needs. I returned it 1 1/2 hours after I had received it. I was told I would be refunded the time I did not use but this is not the case. They charged me the full cost of the service I did not use. They refused to explain any of this until many days later. As I said, never again!!!
I love u-haul. They always seem to have a location near me, and renting from them is always a fairly quick process. Their storage units are high quality and they offer A/C in some of those units! I’ve rented both storage units and other products with no problems, and will use them in the future.
I have made many moves with U-Haul. They are usually very convenient, priced right, and you get the size you need for the time you need it. Also you can return them very conveniently also.
U-Haul is a great company. Its easy to book a moving truck and the customer service is great in person.
I have used U-Haul all my life. We have moved all over the country and are campers. U-haul has reasonable rates and have sometimes given me fantastic rates. I love that you can get supplies there also.
Excellent moving service. Good truck pricing, good customer service. I really appreciate the ability to return early and only being charged for what I use.
We have used uhaul every single time that we have moved and they have been completely reliable in every way
I had to rent a U-haul truck to transport a large Basketball Connect 4. Loved the service I received, truck drove well, and the company was easy to work with.
When we had our last local move, we used U-Haul. The truck was in great shape and we were able to move all our big items in one day. The cost was unbelievably low and we would definitely use again!
Uhal is the best at what they do and I always refer them to my friends mainly because their trucks for rent are perfect for moving.
We had to move a few very large things from our home and we chose a U-Haul truck to do that. The move was successful, but I kind of wish that there was a window behind me so I can see what it behind me.
I have used U-Haul many times and they are always very reasonable, very convenient, and very flexible. I will always use them.
We have used U-Haul trucks every time we have moved a short distance. My only complaint would be is that they charge for extra blankets or even a dolly. They need to include more in their regular price.
I like this company, they have a great system. They make moving/ going on a trip, a whole lot easier.
We have used U-Haul several times to move furniture to and from locations. They are a very reputable and trustworthy company we would use again because of their fair prices and dependable trucks.
Using the U-Haul really helped out my family a lot! It was helpful because we didn't need to drive many cars, everything could fit in one bit truck. I loved it.
Me and my family have moved many times and we always get U-Haul because they are always there to help us out with a big van.
Loved the service and the pricing was good. I rented one of the larger trucks during a move across my town. I had no issues and was very pleased with how much it helped us move.
Used this to help my my daughter and son in-law move. Great service for a good price. I would recommend.
They seem great. The moving trucks that i have seen have been clean and they work well.
U-Haul is great to work with. Their trucks are in good condition and I love that they have lower beds so it is easier to pack up.
I have used their truck to move before and it was a good experience. Reasonable prices and a lot of space.
Rented a moving dolly. It was easy and good price.
A necessary evil. Wish I had a truck. When you need to move and need the truck though, a good option. Don't buy the extra insurance if you don't need. Chances are, your auto insurance might already cover it.
I have used U-Haul all most every time I have moved in my life and on the most part it has been good but this last time was horrible. My husband and I decided since we always had a good experience with trunk rental that we would use them for a storage unit, the setting it up on line went great, online said insurance was optional so we decide against it because we only need for a month or 2 then we got to uhaul they raised the price from online and demanded we pay for insurance though them even thro our renters insurance covered it. I called corporate they said that they would look into it but never got back to by phone or email. They also said that you do have to have insurance but their website didn't say that. I told them that was false advertising and they need to change their website. I have not been back to their sit to see if they changed it and I plan on never using them again for anything.
We used this to move a washer and dryer. We liked how close it was to our house and renting it was not a big hassle. However I think it was a bit pricey. I wish it was a little more affordable.
I move A LOT and I've always sought out U-Haul first because they have the best rates, great employees who have always been helpful (no matter which location I've visited) and had trucks when I've needed them. No need for further explanation because I've never encountered a problem that needed fixing - I've always been in and out.
It seems like wherever I go around the country, U-Haul is consistently a difficult experience. Something always turns out differently than you'd hoped, and not in a good way. The prices advertised are deceiving, they need a much better model to communicate what a customer will actually end up paying instead of blasting "only $20!" on the side of their trucks when you will very likely be paying $100+. The customer service is consistently terrible and the more avoided the better. However this isn't usually possible since something is always sure to go wrong.
Mostly good. Only complaint is they didn't have the truck at the pickup location I requested so I had to drive 20 extra minutes. Not much of a big deal.
Competency low. Customer service low. Unsatisfactory.
Good experience. Great rates. Overall a great experience.
I've moved several times with U-Haul. The fees are straightforward and the people are usually pretty helpful. I have never run into the issue of reserving a trailer/truck and having it not be there. The only issues I have run into were my own fault - getting too small of a trailer to try to save a few bucks and not being able to fit everything. The online reservation system works great.
We've used UHaul multiple time when we've been in a pinch to move some items quickly. They have always been a reliable source for us. The dealers are friendly and the trailers are high quality.
I rented a truck for the day to help me move offices. Everything was really easy and straightforward. Fair price and the workers were very helpful and nice. I'd definitely use U-Haul again.
Great to work with. Easy return when finished with the truck.
The worse in road services I have seen. Around 1 and half hours waiting and freezing in the freezing weather.
The customer service has no clue about what's going on.
I rented a U-Haul pick up for the first time and I spent $210 before I even turned the key. I just needed it for the day as I was moving bedroom furniture round trip from Fort Myers to Ocala which, all in all, is roughly 475 miles. The truck was nice despite the person before me only putting 1/4 of a tank of gas in....fast forward to dropping off the truck. The location closed at 7pm and I arrived at 10:30pm, yet the attendant said I could return at any time. That’s all that was said, nothing about the online check in to return. I had to take pics of the truck and it was very cumbersome to use. At the end of the return check in online I get told I still owed another $70? Not mentioned whatsoever by the attendant in the morning. I can understand $15 for the mileage I went over, but $70 on top of an already exorbitant $210 left a bad taste in my mouth! I can’t give the review a 0 because it did provide me with the service I asked for. Just too expensively...if I were 21 or over, I would have gone to either Lowe’s or Home Depot to rent one of their trucks for the whole day for a flat $90! Unless I was in a severe pinch or had a LARGE amount of stuff I would not use U-Haul again.
U-Haul has helped our non-profit organization for the last 4 years. We donate new shoes, to inner city kids. W have no way of transporting, Uhaul gives Heart2heart a $150.00 certificate to rent trucks to help transport our donation.
Used a uhaul from Washington State to new Mexico. It was a 10 ft truck, easy to drive very smooth. I think they had speed control on though. Couldn't go faster than 70 even though some freeways in states are faster which really sucked. It wasn't our first choice of renting due to its higher pricing than others but it's automatic and has many outlets where I could return.
Great equipment, but the mileage fees are a bit expensive
I've the the worst experience, truck broke down 9n the road, trailer caught a flat, and it took 4hrs for partial repair