Name: Quicken Loans
Rating: 4.1

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Richard Rose Boynton Beach, FL

Fast and simple process. Very efficient and easy.

3 years ago Edited September 14, 2021

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Carol Ewalt Ottumwa, IA

Helpful staff. Answered questions competently.

3 years ago Edited September 14, 2021

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C. Phillips Evergreen Park, IL

This has been the worst experience I’ve ever had with refinancing. I feel like I’ve been taken advantage of and there is no recourses.

3 years ago

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Mark Conners Gary, IN

Very good all the people involved was very helpful

3 years ago

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Michael Blackwood Hesperia, CA

The process was very quick and straightforward

3 years ago Edited September 14, 2021

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Lynette Jones Van Buren, AR

Fast, friendly, not demanding or pushy!!

3 years ago

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Thomas Labar Bangor, PA

Everyone I talked with were very helpfull. .

3 years ago

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Peter Ulrich The Bronx, NY

The agents are knowledgeable and helpful

3 years ago Edited September 14, 2021

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Gary Hall Estes Park, CO

Awesome in every way. Fast, professional, expert.

3 years ago

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Fran Baker Jefferson City, MO

Quicken loans is the bomb 💣 always a easy process

3 years ago

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Steven Fogleson Tampa, FL

Ran wifes credit 3x. My credit 2x. After a year of following instructions. What a waste of time. Incompetence at the max. Will never !!!

3 years ago

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Cindy

Very easy to work. Keeps everything timely.

4 years ago

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Heike

Too high closing costs. Always asking for more information and hard to get a hold of after you are into the process.

4 years ago

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Kathy

Fast refi service

4 years ago

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Tonjia Young

Good customer service

4 years ago

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jean Feeley Sellersville, PA

pretty good response quick and done without hassels

4 years ago

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Marcie

Excellent. Always repond to concerns immediately.

5 years ago

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Positive news. Fremont, CA

The staff are professional with their customer service.

6 years ago

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Alene ford Irving, TX

Don't feel I got the value of my home, for the amount of cash I received on a reverse mortgage

6 years ago

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Paul Feldan

No hassles when we did a mortgage 15 yrs ago, no issues since

6 years ago

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Joselito Rodriguez

Great customer care service available at sll times

6 years ago

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David C Morrow

outstanding and knowledgeable people and great Web site!!!

6 years ago

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Cathy

They do what they say and are helpful if needed

6 years ago

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adrian irish

outstanding service and customer satisfaction

6 years ago

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Tom Doty

Easy, responsive, great service, link to Schwab

6 years ago

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Rodriquez Perry Charlotte, NC

They really try and help you get loans I dislike the long process

2 years ago

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Emrakul Seattle, WA

Customer service was great, but the interest rates were misleading. We wound up paying high double digits in interest. Interest is very high

2 years ago

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Arjun Adhikari Coppell, TX

Heard the loan process is quick but interest rates are higher. Recommend to try.

2 years ago

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Grace R Hesperia, CA

Quicken loans rates are great!! The communication is horrible and they lose items. The upload never works and it is frustrating

3 years ago

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Tony Riverton, UT

Just about the easiest way to pre-qualify for a home purchase. Fast and simple application process.

4 years ago

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michelle l pierce Gilbert, AZ

Fast service, But all transactions on the phone or computer , make it a little unpersonal

6 years ago

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Gam M Laplace, LA

Very helpful, very informative and competent.

1 year ago

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William Milliken Greensboro, NC

it was a short and easy process !!!!!!!!

2 years ago

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Terry Lowe Riverside, CA

representative was very informative and through.

3 years ago Edited September 17, 2021

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courtney tennant Salem, VA

Quicken Loans cheated me on my interest percentages and the customer service is very slow

3 years ago

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Vincent Badala Queens, NY

It was very good service and the people were helpful

3 years ago Edited September 14, 2021

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Wayne Ogburn Hot Springs National Park, AR

The processing of the initial loan was tediously slow, they didn't communicate well or regularly.

4 years ago

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Cheryl M Murrieta, CA

They tried to over charge me in a time of need. They wanted $25,000 to do a loan during Covid...Shame on them

4 years ago

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Madeline (Maddi) Cohen

Their sales person was tooooo aggressive. did not understand NO.

4 years ago

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Ronald Valente Cape Coral, FL

Very good company fair and always willing to help!

4 years ago

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Marie Monks

Stop calling emailing and sending mail after you decide not to use them

4 years ago

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Robert Hay

Make promises that are not true, lead you to false Hope's on obtaining a mortgage

4 years ago

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Mari Vazquez

They told me I was prequalified for a 1500 loan and the. Told me at most 200

6 years ago

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Sheryl Imperi Willis, MI

If you don't use the company they need to remove or recend credit hit period

6 years ago

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Joe Ammons Kent, WA

Easy to work with, offered many products

7 years ago

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Joel Kelly Raleigh, NC

Easy to work with and very fast process.

2 years ago

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Abby Smith Dothan, AL

They have great customer service and we’re always helpful

2 years ago

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Myron Bruce Philadelphia, PA

Like the fact that there are no hidden fees easy to close

2 years ago

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J S Savannah, GA

The customer service is just alright. It can be a bit unorganized. Would not be my first choice.

2 years ago

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Alexis Mcintosh Tallahassee, FL

Great service helpful staff, would definitely recommend

3 years ago