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Quicken Loans

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7.9

Overall Score

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Fran Baker Jefferson City, MO

Quicken loans is the bomb 💣 always a easy process

1 year ago

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Steven Fogleson Tampa, FL

Ran wifes credit 3x. My credit 2x. After a year of following instructions. What a waste of time. Incompetence at the max. Will never !!!

1 year ago

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Cindy

Very easy to work. Keeps everything timely.

2 years ago

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Heike

Too high closing costs. Always asking for more information and hard to get a hold of after you are into the process.

2 years ago

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Kathy

Fast refi service

2 years ago

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Tonjia Young

Good customer service

2 years ago

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jean Feeley Sellersville, PA

pretty good response quick and done without hassels

2 years ago

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Marcie

Excellent. Always repond to concerns immediately.

3 years ago

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Positive news. Fremont, CA

The staff are professional with their customer service.

4 years ago

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Alene ford Irving, TX

Don't feel I got the value of my home, for the amount of cash I received on a reverse mortgage

4 years ago

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Paul Feldan

No hassles when we did a mortgage 15 yrs ago, no issues since

4 years ago

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Joselito Rodriguez

Great customer care service available at sll times

4 years ago

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David C Morrow

outstanding and knowledgeable people and great Web site!!!

4 years ago

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Cathy

They do what they say and are helpful if needed

4 years ago

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adrian irish

outstanding service and customer satisfaction

4 years ago

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Tom Doty

Easy, responsive, great service, link to Schwab

4 years ago

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J S Savannah, GA

The customer service is just alright. It can be a bit unorganized. Would not be my first choice.

8 months ago

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Grace R Hesperia, CA

Quicken loans rates are great!! The communication is horrible and they lose items. The upload never works and it is frustrating

1 year ago

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Tony Riverton, UT

Just about the easiest way to pre-qualify for a home purchase. Fast and simple application process.

2 years ago

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michelle l pierce Gilbert, AZ

Fast service, But all transactions on the phone or computer , make it a little unpersonal

4 years ago

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Terry Lowe Riverside, CA

representative was very informative and through.

1 year ago

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courtney tennant Salem, VA

Quicken Loans cheated me on my interest percentages and the customer service is very slow

1 year ago

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Vincent Badala Queens, NY

It was very good service and the people were helpful

1 year ago

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Wayne Ogburn Hot Springs National Park, AR

The processing of the initial loan was tediously slow, they didn't communicate well or regularly.

2 years ago

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Cheryl M Murrieta, CA

They tried to over charge me in a time of need. They wanted $25,000 to do a loan during Covid...Shame on them

2 years ago

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Madeline (Maddi) Cohen

Their sales person was tooooo aggressive. did not understand NO.

2 years ago

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Ronald Valente Cape Coral, FL

Very good company fair and always willing to help!

2 years ago

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Marie Monks

Stop calling emailing and sending mail after you decide not to use them

2 years ago

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Robert Hay

Make promises that are not true, lead you to false Hope's on obtaining a mortgage

2 years ago

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Mari Vazquez

They told me I was prequalified for a 1500 loan and the. Told me at most 200

4 years ago

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Sheryl Imperi Willis, MI

If you don't use the company they need to remove or recend credit hit period

4 years ago

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Joe Ammons Kent, WA

Easy to work with, offered many products

5 years ago

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Alexis Mcintosh Tallahassee, FL

Great service helpful staff, would definitely recommend

1 year ago

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Belsy Franco Columbia, SC

Good company , helpful and good costumer service

1 year ago

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Jon Sun City, AZ

Company was slow in responding to new loan request then continued to call several months later.

1 year ago

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Jwat1213 New Market, MD

They seem to have great rates and a steamilined process

1 year ago

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Sherri givens Las Vegas, NV

If u have bad credit or no credit at all they will not help u period , u better off going some where that dont ask for upfront fees

2 years ago

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Kat Gilbert, AZ

Best mortgage process, technology and team HANDS DOWN

4 years ago

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Jim Stewart Queen Creek, AZ

Efficient and professional throughout the finance process.

4 years ago

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John Moore Vacaville, CA

bait and switch changed loan 4 times if you use def out of pocket, no contact after deposit POS

1 year ago

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Larry. F

I was very disappointed in the service. High pressure to sign the loan

2 years ago

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Kenneth

I have heard nothing but good about them....I have not used them personally.

4 years ago