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Axia Home Loans

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LAST UPDATED: December 22nd, 2023

Founded in 2007, Axia Home Loans works to create sustainable homeownership by offering a wide array of loan products in 17 states, with many of its products catering to those that need extra financial assistance.

Axia Home Loans stands apart from the competition with its integration of technology in the home loan process, providing personal mortgage advice to assist consumers in making informed decisions regarding their future home loan.

Take a look at the Axia Home Loans reviews below to see what customers are saying about their home loan experience.

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The Good

  • Diverse Mortgage Options
  • In-House Loan Processing
  • Certified Homebuyer Program
  • Free Personalized Mortgage Consultations
  • Mobile App

Diverse Mortgage Options

Axia Home Loans offers a broad selection of loan products with many of its loans catering to those that are low income or that need some financial assistance. A list of all of their loan products include:

  • Conventional fixed-rate loan
  • Adjustable-rate loan
  • FHA loan
  • VA loan
  • USDA loan
  • Jumbo loan
  • Home Path Lending

Because there are so many options, borrowers have the ability to choose the loan that best fits their needs.

It should also be noted that its unique Home Path Lending loan helps assist first-time homebuyers for Fannie Mae-owned properties. Not all mortgage lenders cater to this specific group of people making Axia Home Loans a great mortgage lender if you are a first-time buyer that needs some extra financial help.

In-House Loan Processing

All loan processing, underwriting, and funding is done in-house at Axia Home Loans. This means that you will likely be able to close on you mortgage more quickly and efficiently than you might with other lenders.

Certified Homebuyer Program

To add more value to the mortgage pre-qualification process, Axia Home Loans offers the Certified Homebuyer Program, a comprehensive resource to help consumers on their homebuying journey.

The program involves three levels of qualification or certification that help equip consumers to shop for and buy a home. It is important to note that certificates are not an offer or loan commitment, but as you complete each step in the program, you will be more equipped to purchase a home or property.

Free Personalized Mortgage Consultations

With Axia Home Loans you can expect personalized customer service. The company strives to find mortgage solutions for your specific needs and offers free mortgage consultations, providing homebuyers with important, personalized information that will help them make informed decisions.

Mobile App

Axia Home Loans provides its customers with a mobile app for iOS and Android devices. This app is useful for viewing and managing home loans on the go, calculating payments, scanning and sending documents, following market news, and more.

The most unique element of their mobile app is the Axia Express feature, which is designed to make the application process easier and less time consuming. Not all mortgage lenders have this kind of technology making Axia Home Loans a great option if technology and efficiency is important to you in the home buying process.

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The Bad

  • Undisclosed Rates
  • Undisclosed Fees
  • Limited State Availability
  • No Home Equity Loans or Lines of Credit

Undisclosed Rates

Axia Home Loans does not disclose its mortgage rates in a very accessible way. Mortgage rates change daily, making it difficult for any lender to advertise their rates, however many company's offer a mortgage rate range or a free online estimate tool to help borrowers get a ball-park range of what their possible APR rate will be.

Undisclosed Fees

Axia Home Loans does not provide details about potential fees and closing costs. For this information you will likely have to get in contact with one of its representatives or download the app in order to access more information.

Limited State Availability

Axia Home Loans is only licensed in 17 states in the following states:

  • Arizona
  • California
  • Florida
  • Hawaii
  • Idaho
  • Minnesota
  • Montana
  • Nevada
  • North Carolina
  • Oregon
  • Pennsylvania
  • South Carolina
  • Texas
  • Utah
  • Washington
  • Wisconsin
  • Wyoming

If you don't reside in one of the states listed above, Axia Home Loans' mortgage products and service will not be available to you.

No Home Equity Loans or Lines of Credit

Axia Home Loans doesn't offer home equity loan products or lines of credit. If you would prefer a loan secured by the equity in your home, there are other lenders that offer these products.

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The Bottom Line

Axia Home Loans offers several mortgage options for nearly any kind of homebuyer. If you are in need of financial assistance then you will find plenty of accommodating loan options with Axia Home Loans. First-time homebuyers will especially love the tools and assistance that is offered by Axia Home Loans.

However, Axia Home Loans does not provide an interest rate range or fee information which can make it difficult to know how much your home loan will cost. Make sure to speak with one of its representatives to get a better idea if Axia Home Loans is right for you.

View Best Mortgage Lenders

Currently, Axia Home Loans reviews are limited. If you have financed your home purchase with this company, please tell us about your experience by leaving a review.

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Star Rating

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6 Reviews

Review Breakdown

5 grade

17%

4 grade

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3 grade

0%

2 grade

0%

1 grade

83%

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Dave Hillsboro, OR

I have used Jennifer and she is very good has made sure we had all the paperwork done we got out preapproval with in hours and she is very nice to work with keeps us up dated on all steps she acts more like a friend and is the to give us our dream I would recommend her and axis to all people who are looking to buy a home,

5 years ago

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Fadahunsi funke Oakland, CA

I had a very bad experience with this company when I bought my house last year. I still can recover from the trauma they caused me . Usila k was my loan officer and she doesn’t appear as if she knows anything about the job . All the figures she told me regarding the transaction changed and couldn’t give a specific reason. I was so frustrated because we already sold our previous house and we in the the process of getting new property through axial loan services. I had a terrible experience with this company!!!! Pls people run !!!!!

10 months ago

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brian dougherty Las Vegas, NV

this company is the worst and did a horibble assesment of my ability to tell the truth and give thumbs up your approved no problem, then after i sink hundreds of dollars into a place that i was never gonna get in the first place, then heather pulls the carpet out from under me and says you need a co-signer 4 days before closing the amount of money that i had to throw away in the trash was a lot, and im very pissed to have to lose a lot of money or something i never got. is this the way axia railroads people i highly do not recomend this lender befare they are thieves and we the people are gonna do a nationwide boycott on this company, what a sham, the worst customer service i have ever had, must be nice to rip off people and get away with it i could never do that in my automotive shop to my customers ever, very disapointed in this company and anyone else that was involved in taking my money if i could make a 0 star it would be there, do not use these people, if you know whats good for you, BEWARE BEWARE BEWARE THESE PEOPLE ARE SCAMMERS !!!!!! VERY DISGUSTED AND VERY UNHAPPY NEVADA CUSTOMER, WORD OF MOUTH GOES A LONG WAY AND I DEAL WITH HUNDREDS OF CUSTOMERS I WILL BE PUTTING THE WORD OUT. WWG1WGA........

3 years ago

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Tiffany Flanagan Hillsboro, OR

A friend recommended us to Jennifer. Did a soft pull, told us to pay off around 3 grand to get scores where they needed to be (our saving and toys sold). Did that & got pre-approved at 241,000. Nothing else until we found a house that we adored. Then finally were told how much down, what payments would be, and a ton of all other fees...... That as new or first time home owners to be, should have been EXPLAINED before starting this process got this far. We may not be high end with big money but we are people none the less.Now, nothing but empty hope, no savings and a baby due in less than 5 months. Thanks Axis, for all of your help and smoke blowing.

7 years ago

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Heather Werner

We I have been in communication with her for almost six months we initially had to do credit repair and ones able to get credit up she was nothing but inconsistent on information I would never recommend using her as she does not make the best recommendation based on your credit or the situation. Are they say she does not make the best recommendation based on your debt to income ratio. She was not helpful with the application process. And said one thing then when going through pre-approval gave up night and day different answer

7 years ago

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Jenn Bastrop, TX

High interest rates even for people with good credit. Extremely high fees. Do not use this company! Do your research like we should have!!

5 years ago