Name: AmeriSave Mortgage
Rating: 4.7

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Verified Customer

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Michael Heber City, UT

The person I worked with was the most genuine person that I’ve talked to. I wasn’t pressured. He just asked what I wanted and found a loan that suited my needs and guided me through the whole process. He was also always easily reachable.

3 years ago

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Verified Customer

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Elizabeth Boca Raton, FL

Chose them because the the loan person who called us was really professional and answered all of our questions and the company had really good reviews online. My questions were answered quickly. There was good communication all the way through. I am glad we choose them.

3 years ago

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Verified Customer

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Madison Copper Hill, VA

I'm glad I went with AmeriSave because they offered me the best rates and service. They were very prompt and helpful throughout the whole process. The process was very easy and they always provided me with accurate information. They are very trustworthy.

3 years ago

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Verified Customer

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Monette Auburn, WA

A friend referred me to AmeriSave and I used them for my refinance. It was a quick, easy, and simple process. They always updated me with the status of where things were at on the website. They always get back to me when I have questions.

3 years ago

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Verified Customer

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Joyce Newport News, VA

They were very quick, efficient, and handled everything well. They knew all the answers to questions I had and they were just fantastic. They had my process finished in a month and a half. The whole experience was just fantastic.

3 years ago

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Verified Customer

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Joseph Langhorne, PA

We were looking to capitalize on lower interest rates and we're definitely glad we went with them. They have a portal that is easy to use and the folks that we deal with are available and accessible throughout the whole process.

3 years ago

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Verified Customer

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Marsha Midlothian, VA

I really like that I could complete my application online. It was a fairly easy process and the only issue I had was my loan originator got sick in the middle of the process. It slowed things down a little bit, and I was confused because no one communicated he had gotten sick. Aside from that, she was very prompt and would call or email me back immediately.

3 years ago

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Verified Customer

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James Tampa, FL

I did a lot of research on other mortgage lenders and AmeriSave was able to provide me with the best package and rate for what I was looking for. The individual we worked with gave us exceptional service and had a wonderful response time. It was so easy to do everything electronically and they made everything straightforward and simplistic.

3 years ago

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Verified Customer

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Anonymous Lady Lake, FL

One of AmeriSave's representatives reached out to me and gave me a better deal than I thought I'd get. They were very convenient to use, but there was poor communication once I was in the middle of the process. I wish they would communicate better because it's hard to get a hold of anybody.

3 years ago

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Verified Customer

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Gregory Prince George, VA

it was speedy and it was effortless on my part and Josh was very knowledgeable about the whole process for me. Customer support was knowledgeable on everything I needed and when I did have to email them they get back with me in a timely fashion. I was referred to AmeriSave by a friend and I'm very pleased that I did.

3 years ago

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Verified Customer

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Benjamin Tanner, AL

I chose them because our refinance rates in the spring. It was easy process I guess that they had my information already so I didn't have to do a whole lot of extra work and their rate was pretty good. I believe Amber S was my person in charge of my loan and she was just very helpful and she didn't waste my time.

3 years ago

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Verified Customer

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Keith

They are very friendly at this company. It was easy dealing with them through the internet. They were also easy to get a hold of over the phone. If I had any questions, they were very professional and had every answer I needed.

3 years ago

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Verified Customer

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Anonymous

They always got back to me in a timely manner. The loan process was much faster than the originally projected time since they were so responsive to my documentation. They were timely and able to solve issues on the first try.

3 years ago

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Verified Customer

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Aaron

My mortgage specialist was very friendly. They offered me a competitive rate. There were a lot of steps throughout the process and many pieces of evidence I had to submit. There was a lot of back and forth, but it was still a good process. They were very good at staying in touch.

3 years ago

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Verified Customer

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Kody

Customer service was very quick to respond and clear as to what I was getting myself into. They are very trustworthy and had transparency. One issue I had is I paid my property taxes through my mortgage refinance, but it hasn't posted to the county yet. I'm just trying to find where my payment is.

3 years ago

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Verified Customer

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Greg

The process was professional. They ask all the right questions and did their due diligence so they will be around for a long time. They do their due diligence to protect themselves but still give the customer a good product. They are prompt to respond to any question.

3 years ago

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Verified Customer

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James

I think the key to any loan application process is the loan officer and Jill did a wonderful job. I can’t speak for others’ experiences but if you get Jill working for you, I think you get a first rate professional. Every time I called, I either got Jill directly or she called within an hour to get to my questions. It was excellent.

3 years ago

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Verified Customer

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Noneya

Amerisave followed through on all of their promises. I got the best rates available and the lowest cost to close. Michael was very informative as you could tell that he has been doing this job for quite some time now. Very reliable, honest and trustworthy!

3 years ago Edited January 10, 2024

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Verified Customer

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G

AmeriSave seems to be the best and they worked out for me. Basically everything is done online so as long as you are comfortable with that, it is fine. They gave me three contact numbers so if I had any questions, I could contact anybody.

3 years ago

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Verified Customer

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Robin Leander, TX

My experience was outstanding. Everybody I spoke to at AmeriSave was professional, courteous, and got me the answers I needed. They guided me through the process in a very expeditious way. The representative I dealt with exceptional. He did an excellent job. It was easy to navigate. I am glad I chose them.

3 years ago

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Verified Customer

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Anonymous Gilroy, CA

The loan originator I had worked with before and I found him reliable and trustworthy so I initiated a loan through him again. The process is very quick and straightforward. The people are available and quick to have answers which prove to be accurate and helpful.

3 years ago

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Verified Customer

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Anonymous Oreland, PA

My sister and brother in law used amerisave and recommended them to me. I am glad I listened. It was very easy to use the website and that made the process easy. I got great customer service because everyone was responsive except there were a few issue towards the end but it was positive overall. I have referred this organization to people I know looking to refinance.

3 years ago

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Verified Customer

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Anonymous Emerald Isle, NC

They gave me a good rate. The sales person was the reason I went back. He was not pushy and he explained everything. The beginning was wonderful but the closing person was a little lacking, and did a lot of needing things in a half an hour. They should understand that communication is essential.

3 years ago

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Verified Customer

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Gregory Hayward, CA

Everything is top notch. There was limited documentation, all the document they asked for, I provided. There was no application. The whole process took just over two weeks. I had previously tried to refinance with another company and they dragged.

3 years ago

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Verified Customer

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Jody Delray Beach, FL

They were offering very low interest rates that is why I chose them. I like that I can check the progress of my loans online. It was really good to be able to do that. My loan processor was able to answer all my questions when I needed. I am glad I did it.

3 years ago

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Verified Customer

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Ricardo Boston, MA

The whole process was easy. You just download all the information they request online. They have great customer service. The representatives are very accessible and the loan processor, Sharmaine, was very pleasant to work with. She returned calls when you left a message.

3 years ago

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Verified Customer

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Alona Holmdel, NJ

I am glad that I used Amerisave. The customer service was great. They’re responsive and knowledgeable. I had no problems with any of the people that I dealt with. The only thing I have had a problem with is that I think the money is being sent a day late so I get late fees.

3 years ago

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Verified Customer

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Anonymous Sandstone, MN

There were a couple of times when we sent information and they didn’t get it so we had to resend it. Anytime we had a question or problem, customer service got it taken care of so overall we are impressed with the company. They were fair with us and very helpful.

3 years ago

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Verified Customer

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Jona Concord, NC

The process took a little bit of time, I think that might have been because od Covid-19 since everybody was working from home, but other than that it was a very smooth, pleasant process. My loan officer was very understanding and cooperative and always there when I called.

3 years ago

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Verified Customer

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Danesa Sellersburg, IN

I would definitely use them again because the process was fast and the agent was able to answer all my questions quickly. I’ve had friends that have use other companies and they usually take much longer than mine did. It has been great.

3 years ago

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Verified Customer

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Thomas Traverse City, MI

Everything went pretty smooth. They were quick to contact if I needed extra information and to respond to any questions we had. The agent I spoke with when I was shopping was super knowledgeable and really helpful and we got good rates.

3 years ago

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Verified Customer

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Craig Butcher Fremont, CA

Love the communication from all parties. Quick response from everyone, Catherine was amazing

3 months ago

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Verified Customer

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Zachary

It was pretty streamlined and fast, it wasn't slow at all. You can get a hold of them when you need to talk.

4 months ago

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Verified Customer

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Rachel

They were responsive and efficient and always available to answer questions. They stayed on top of the process as it moved forward.

6 months ago

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Verified Customer

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Michael

Everything just went really smoothly. They told us exactly what we needed and we got everything back to them and the process just moved quickly.

6 months ago

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Verified Customer

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Tammy

Dalton was very responsive. He was easy to get a hold of. He returned, he returned all calls promptly. Very receptive to needs and calls.

6 months ago

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Verified Customer

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vishal3bits

Quick response . Always there for the customer to assist in best possibly way. Very positive way of interaction by the loan processing team.

7 months ago

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Verified Customer

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Anonymous

Everything was simple and everything was actually explained how it worked. They're very responsive back with phone calls.

7 months ago

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Verified Customer

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Vincent

There was too much going back and forth with the adjuster. The loan process, they need to make sure it's more streamlined. I had way too much back and forth and unanswered questions are in process.

7 months ago

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Verified Customer

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Chad Shelbyville, IN

I was very happy with the service. The representative was real hands on, walked me through the process, answered any questions I had, and it was overall a good experience.

11 months ago

Reply from AmeriSave Mortgage

Chad, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

May. 18th, 2023

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Verified Customer

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Brian Jarvis Newport News, VA

Very trustworthy company… I like how amerisave was available to answer any and all my questions.. I don’t think I could’ve picked a better mortgage company

11 months ago

Reply from AmeriSave Mortgage

Mr. Jarvis, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

May. 17th, 2023

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Verified Customer

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Gerald Old Hickory, TN

They were pretty much on top of everything from A-Z, and I had financed other stuff some time ago and it went well. It got done in a timely manner, just the interest rate is too high.

1 year ago

Reply from AmeriSave Mortgage

Gerald, thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Apr. 21st, 2023

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Verified Customer

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Karen Cottage Grove, OR

It was convenient, and I'm glad I chose AmeriSave. It was pretty much all done online, I didn't have to go anywhere. My mortgage officer was good about checking in and seeing if I had any questions and he was always there for me.

1 year ago

Reply from AmeriSave Mortgage

Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Apr. 18th, 2023

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Verified Customer

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Sam Milton, DE

We're very pleased. It was rather quick that our loan closed and we're very happy with it. They have been very good about getting back to us letting us know what's going on. Simple and fast.

1 year ago

Reply from AmeriSave Mortgage

Sam, thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Mar. 23rd, 2023

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Verified Customer

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Anonymous Chapmansboro, TN

AmeriSave offered a really good interest rate. But it was difficult because I worked overseas for a long time and they just didn't understand foreign income earned. It was really difficult to get them to understand that. They were changing and asking for things all the time, even up to the last day. The loan officer was really good - he tried his best. It was just the underwriters were difficult. But the loan officer himself was amazing. He was very supportive, always there to call and answer emails in a very prompt manner. He was outstanding. I'd give him five out of five.

1 year ago

Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We currently do not have enough information to identify you and would appreciate an opportunity to speak to you further about your review. Please contact our Resolution Team by calling 1-888-655-0906 and/or by sending an e-mail to [email protected]. When you do call or e-mail us, please be sure to notate the site where your review was posted. Thank you.

Mar. 23rd, 2023

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Verified Customer

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Cecilio Shawnee Mission, KS

It was very convenient to go with them. They were very attentive personnel. My only feedback would be on the callback... if there will be a little bit more prompt with that callback.

1 year ago

Reply from AmeriSave Mortgage

Cecilio, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Mar. 22nd, 2023

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Verified Customer

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Shirley Milwaukee, WI

They helped every step of the way. We were not located in the same state and my loan officer was very helpful and patient with me, so I appreciate that. It was a very good customer service.

1 year ago

Reply from AmeriSave Mortgage

Shirley, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Feb. 20th, 2023

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Verified Customer

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Karen Johns Island, SC

It was very organized and sequential on what I needed to do. My rep was excellent. I called him anytime and he answered all my questions. He was very, very good, excellent. It was a great experience.

1 year ago

Reply from AmeriSave Mortgage

Karen, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Feb. 20th, 2023

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Verified Customer

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David Chapin, SC

They had an immediate response and immediate solution for us. The day we called they got it going and it was done in two weeks, so it was very impressive. It was highly efficient. They were excellent.

1 year ago

Reply from AmeriSave Mortgage

David, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Jan. 18th, 2023

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Verified Customer

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David Belfair, WA

There was a lot of back and forth stuff, but the person I initiated the mortgage with, he was very helpful and he is probably, I would say, the reason I ended up staying with AmeriSave Mortgage, because he was able to work through some of the stuff they were asking for 2 to 3 or 4 times.

1 year ago

Reply from AmeriSave Mortgage

David, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Jan. 18th, 2023