Name: AmeriSave Mortgage
Rating: 4.7

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Verified Customer

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Anonymous

The loan officer was very patient. It took a little while but the whole time it was a good experience. Customer service was excellent. I found them really helpful and comforting because they updated you constantly.

3 years ago

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Verified Customer

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Lloyd

I had some challenges with the website and trying to disclose documents and I only had one point of contact for if I had questions. I have still recommended them to several people and I am glad I did it because the rate was really attractive.

3 years ago

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Verified Customer

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Debbie

The representative I had was vey accessible though other people that were involved were less accessible. It took a little longer than I would have thought it would’ve taken. I am glad I did it.

3 years ago

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Verified Customer

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Anonymous

Amerisave gave me the best quote, I got some from a couple of other companies. They are very helpful and available when I need their help. They are pretty quick getting everything done. I am pretty happy.

3 years ago

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Verified Customer

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Shannon

We appreciate the person we worked with. He did a great job. The whole process was very easy and fast. I am definitely glad I did it so we could use our money more efficiently.

3 years ago

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Verified Customer

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Kevin

Everything was great. They were thorough and communicated well. They kept us familiar with everything that was going on. I do think they should get a new appraisal company for Nebraska.

3 years ago

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Verified Customer

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Ross

The company seems to have my best interest and they seem to be helpful. It is a great place to look for a refinance or a new loan. It was easy and everybody was helpful and friendly.

3 years ago

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Verified Customer

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Shakuntala

I think you guys are doing a great job. When I call, somebody answers the phone right away unlike other people. It is very easy process online and the guy walked me through it step by step.

3 years ago

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Verified Customer

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Jim Hudson, NH

My initial experience was very satisfactory although there were some bumps in the road the initiator of the process was always within a text or email to correct the process not sure how it would have gone if not for him but overall a satisfactory experience

3 years ago

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Verified Customer

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Yolande Hollywood, FL

Saved me money. Process was quick and didn't cost me much to do. I was able to save on my mortgage and received Money back as well as escrow process was taken care of and easy

3 years ago

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Verified Customer

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Peggy Prattville, AL

Process time was quick, around a month. Mr Originator and rep always quickly answered my questions. Originator explained whole process to me in a way I could understand everything

3 years ago

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Verified Customer

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Mary Stockton, CA

They have addressed all the issues I have had whenever I had questions. It took much longer than I had expected because of the pandemic and everything is slowing down but they were easy to work with and got me information when I needed it.

3 years ago

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Verified Customer

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Thomas Raleigh, NC

AmeriSave has reasonable rates. Everything has gone smoothly. He is always responsive to questions. I was little disappointed that I never got the papers that I requested but it didn’t make a difference at that point.

3 years ago

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Verified Customer

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Abhishek Winter Garden, FL

I am glad I chose AmeriSave. The rates are competitive. The process was very simple. Everything was well document. Everything is online. I really love the online portal. The loan associate was very good.

3 years ago

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Verified Customer

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Brandon Gwynn Oak, MD

I was referred to Amerisave by a friend and I am definitely glad I chose them. They are very responsive. Pretty much everything is online which is convenient and it works around your time.

3 years ago

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Verified Customer

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Daniel Glendora, CA

Best price and good process. It is very quick and easy. You just follow along with the computer. There are personal touches like test messages and they follow up. Also I saved a lot of money.

3 years ago

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Verified Customer

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Todd Fort Lauderdale, FL

Their website was nice and easy to use. I always knew where I was in the process. They always answer the phone or call be before I even had to call them. It is a great experience.

3 years ago

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Verified Customer

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Cece Columbia, MD

I went with them because they have good interest rate and also we had a mortgage with them before. The initial process was very easy. The person who took my application was wonderful to work with. The person who it was handed off to was not as positive.

3 years ago

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Verified Customer

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Anonymous Virginia Beach, VA

My broker was great but I had to wait too long after I dealt with them and the next person did not communicate well and the loan went horrible, they need to get better customer service.

3 years ago

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Verified Customer

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Robert Moscow, PA

They did me a great service and I am grateful for it. The two individuals I deal with were always there for me, answering questions and providing support. They are a very reputable company. They closed it quickly.

3 years ago

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Verified Customer

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Gary Allen, TX

Obtaining the loan was pretty easy with the online website that is well thought out. They usually get back to me the same day when I had question. The discount rate is good as is the origination fee. It was a good experience.

3 years ago

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Verified Customer

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Guthrie Prosper, TX

They have very good customer service. I was able to communicate with them over text, which was convenient. Obtaining the loan was an easy process. They did a good job. I am happy with them.

3 years ago

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Verified Customer

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Tyler

They were very responsive and answered all my questions in a timely fashion.

3 months ago

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Eddie Bragg Morristown, TN

When we thought of the possibility of refinancing our home, a lot of questions came to mind. Do we stay with our current lender or explore what is available today. We tried with our current lender and did not get good vibes; like it was a bother to ask. After research, and many calls, I clicked on AmeriSave and things started to happened. Ken called and I gave him our information; he offered a great loan rate and the streamline process began to happen. A few days later Sabrina the processor called, and in a day Joey was calling to set a closing date. Professional, courteous and very well presented from the start to the final paper signing. This is the way it should be; WHAT A TEAM! Thank guys, Eddie and Rosemary

3 years ago

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John Wayne Stephens High Point, NC

I recently refinanced my home with Amerisave Mortgage, Brandon D represented me for the processing steps. This was a trouble-free refinance ending with a great interest rate.I thought I was going to have trouble proceeding with the loan because during the time the processing was being done I ended up with covid 19 but everything continued along smoothly.. I think I might have been the first virtual refinanced closing ever and John G took care of all the signing the processing and getting me the paperwork and having me sign it , he followed all the safety protocols for safety from the virus.I can't thank AmeriSave and everyone concerned all the way to the processor making sure everything was correct for closing. I love my new interest rate thank you John Wayne

3 years ago

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Verified Customer

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Karen

I chose it for the low monthly rate, and I'm glad I did. They're courteous and prompt.

4 months ago

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Verified Customer

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Kenneth

Everybody was really nice and helpful. They're very prompt in answering questions.

4 months ago

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Verified Customer

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Benjamin

I don't know that much about them. They gave me the best interest rate and extra time.

4 months ago

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Verified Customer

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Jennifer Mushinsky Mount Holly, NJ

2nd time using them. It was straight forward and everyone on the team is responsive.

5 months ago

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Carla Navarro Corona, CA

Very professional and very helpful they work beyond the 8 to 5 pm hours and they are always there for anything that is needed. Specially Nick S.

3 months ago

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Verified Customer

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Linda OLeary Westmont, IL

Seamless refinance process. Very communicative. I was in their best interest. Robert Forgey and Benjamin Thomas were awesome!

6 months ago

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Verified Customer

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Joyce Miami, FL

They were very courteous and professional. They went way beyond the call of duty to assist me. Thank you Amerisave

7 months ago

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Verified Customer

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Kevin

The timing it was went pretty smooth. The teams did a good job following up and getting me communication timely.

7 months ago

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Verified Customer

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anonymous

Buying a house is always painful, but I guess your customer service walked me through the difficult process.

7 months ago

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James Jaksich

The loan process was easy and the people involved were very friendly. My only issue was that my 6 month rate was not locked in so the interest rate went up multiple times during the process.

5 months ago

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Verified Customer

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Joseph

The people I dealt with were very easy to understand and they explained everything very clearly and, it was just a very, very quick and easy process.

9 months ago

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Verified Customer

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Anonymous

When I did have an issue I called in and got it resolved. I kept having to send paperwork back in over and over again, the process wasn't as smooth as it was with my mother.

9 months ago

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Verified Customer

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Shawn

It was easy to take care of, easy to speak to them, and I got good responses from everybody. Completely satisfied. Glad I chose them.

9 months ago

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Verified Customer

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Kim Williams Fayetteville, AR

This was my second time using AmeriSave. The customer service is amazing. The process is straightforward and easy to follow online

9 months ago

Reply from AmeriSave Mortgage

Ms. Williams, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Jul. 3rd, 2023

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Verified Customer

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Tony Lea Boston, MA

My family had the great experience of submitting our documents and receiving great service to complete our closing of our dream home.

9 months ago

Reply from AmeriSave Mortgage

Tony, thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Jun. 29th, 2023

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Verified Customer

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Dorly

When I called them, somebody was always available. And if they're not available, they call me back immediately. If I have a question I can always text them.

10 months ago

Reply from AmeriSave Mortgage

Dorly, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Jun. 22nd, 2023

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Verified Customer

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Ravikanth

The representatives who dealt with my case are diligent and fast in their response. Any query posted, they came back promptly.

10 months ago

Reply from AmeriSave Mortgage

Ravikanth, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Jun. 22nd, 2023

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Verified Customer

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Jonathan

It was seamless. Everybody was honest and up front. My loan officer was great. Different experience than what we got with a different company.

10 months ago

Reply from AmeriSave Mortgage

Jonathan, thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Jun. 22nd, 2023

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Verified Customer

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Anonymous Sebring, FL

It was convenient. It was really easy to use their portal. They were always available. Richard and Clayton both did a fantastic job.

11 months ago

Reply from AmeriSave Mortgage

Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

May. 18th, 2023

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Tina Birmingham, AL

I was thrilled to be able to accomplish my goals online, email and text. Everyone that worked with me was very patient, kind and understanding. I would recommend AmeriSave to everyone

6 months ago

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Nicholas Laurelton, NJ

AmeriSave made a painful process as easy as possible. I received responses either same day or the following day. And, they gave the best terms. I highly recommend AmeriSave !

6 months ago

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BRAD Goodyear, AZ

Thomas and Matthew made the entire process super easy. They were always available via phone if we had questions. They were both extremely friendly helpful. I would highly recommend Amerisave mortgage. Brad & Katie

8 months ago

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Verified Customer

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Katon Phoenix, AZ

They always help me out, always able to give me a quick answer, always somebody available. They already had all their documents, so it was just really quick and easy.

1 year ago

Reply from AmeriSave Mortgage

Katon, thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Apr. 21st, 2023

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Verified Customer

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David Athens, AL

AmeriSave stayed with me the whole time, would always call me, double check, make sure I was up on the paperwork. If I missed anything they would remind me.

1 year ago

Reply from AmeriSave Mortgage

David, thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Apr. 21st, 2023

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Verified Customer

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Eulalia Bowie, MD

After we discussed the terms of the loan, I was satisfied with the terms of the loan. Once the process took over, I was able to contact them and they did respond.

1 year ago

Reply from AmeriSave Mortgage

Eulalia, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at [email protected] or 1-888-700-4026.

Apr. 21st, 2023