Best Company Announces Top 5 Mortgage Lenders 2022

September 2022 — Best Company recently announced 2022's Top 5 Mortgage Lenders.

Top 5 mortgage lenders

Based on our ranking criteria, the following five mortgage lenders are our 2022 "Top 5":

• AmeriSave Mortgage
• CapCenter
• Evergreen Home Loans
• Better.com
• Zillow Home Loans

AmeriSave Mortgage Overview

• Overall Score — 9.9
• Best Company User Star Rating — 4.6/5 (based on 1,600+ user reviews)
• Loan Types — Purchase, Refinance, Fixed, Adjustable, FHA, VA, USDA
• Average Time to Closing — 25 days
• States Serviced — 50
• Founding Year — 2001

AmeriSave Mortgage Reviews

On BestCompany.com, 91 percent of AmeriSave Mortgage reviews are 4 or 5 star. The majority of AmeriSave customers are pleased with their experience with the lender and are quick to praise the following most often:

• Responsive customer service reps
• Attentive loan officers
• A quick and easy loan process (from application to close)
• Competitive rates and pricing

AmeriSave further proves its commitment to a great customer experience by typically replying to all reviews left on BestCompany.com

AmeriSave complaints are limited, but some customers indicate bad experiences with customer service and a delayed closing time.

CapCenter Overview

• Overall Score — 9.3
• Best Company User Star Rating — 4.9/5 (based on 10 user reviews)
• Loan Types — Purchase, Refinance, Fixed, Adjustable, FHA, VA
• Average Time to Closing — 21 days
• States Serviced — 5
• Founding Year — 1997

CapCenter Reviews

On BestCompany.com, 100% of CapCenter reviews are 4 or 5 star. However, it is important to note that CapCenter reviews are extremely limited in comparison to other mortgage lenders.

Satisfied CapCenter customers most frequently highlight the following in reviews:

• Smooth loan process
• Reliable and professional loan officers
• No closing costs

Evergreen Home Loans Overview

• Overall Score — 8.4
• Best Company User Star Rating — 4.8/5 (based on 100+ user reviews)
• Loan Types — Purchase, Refinance, Fixed, Adjustable, FHA, VA, USDA
• Average Time to Closing — Undisclosed
• States Serviced — 6
• Founding Year — 1987

Evergreen Home Loans Reviews

On BestCompany.com, 93 percent of Evergreen Home Loans reviews are 4 or 5 star. Satisfied Evergreen customers are quick to mention the following in reviews of their experience with the company:

• Courteous and reliable customer service staff
• Easy and straightforward application process
• Quick closing time (often within 2–3 weeks)

In addition to the following points above, many customers mention that they would recommend Evergreen Home Loans to their friends and family.

Better.com Overview

• Overall Score — 8.1
• Best Company User Star Rating — 4.7/5 (based on 520+ user reviews)
• Loan Types — Purchase, Refinance, Fixed, Adjustable, Jumbo, FHA
• Average Time to Closing — 20–30 days
• States Serviced — 47
• Founding Year — 2014

Better.com Reviews

On BestCompany.com, 96 percent of Better.com reviews are 4 or 5 star. As a newer company in the mortgage lending space, especially in comparison to many other top-rated lenders, Better.com has become a reliable mortgage choice for homebuyers.

Satisfied Better.com mortgage customers are quick to highlight the following in their experience with the company:

• Low interest rates
• Reliable loan officers who keep customers updated at all points in the mortgage process
• Quick and easy application process

Zillow Home Loans Overview

• Overall Score — 8.1
• Best Company User Star Rating — 4.8/5 (based on 50+ user reviews)
• Loan Types — Purchase, Refinance, Fixed, Adjustable, Jumbo, FHA, VA
• Average Time to Closing — Undisclosed
• States Serviced — 50
• Founding Year — 2000

Zillow Home Loans Reviews

On BestCompany.com, 93 percent of Zillow Home Loans reviews are 4 or 5 star. Satisfied customers are quick to mention the following about their experience with the mortgage lender:

• Attentive loan officers (often mentioned by name)
• On-time closing
• Competitive rates and reasonable fees

Zillow Home Loans is also responsive to all customer reviews on BestCompany.com, further demonstrating its commitment to its customers.

How we rank

The top five companies in any industry on BestCompany.com are determined by our "Best Rank" Algorithm, which is comprised of the following three consumer review criteria and their respective weights:

• Average Score of Reviews (72.5%) — The average 1–5 star score of a company's published consumer reviews.
• Volume of Reviews (22.5%) — The total number of a company's published consumer reviews.
• Responsiveness to Reviews (5%) — The company's rate of response to consumer reviews with a star rating of 3 or lower.

Company rankings are updated on the 1st and 16th of each month to account for new reviews that a company will receive.