Name: AmeriSave Mortgage
Rating: 4.9

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Verified Customer

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Ann French El Paso, TX

Initially excellent communication / customer service (Jake Morton). Next steps not so great.

4 years ago

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Verified Customer

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Thomas Joseph O'Rourke Flower Mound, TX

The process was easy and AmeriSave walked me through each step

4 years ago

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Tom Etsten Redondo Beach, CA

It was a surprise to find out how much it cost to get a lower rate. They wouldn' accept the wording for our trust.

4 years ago

Reply from AmeriSave Mortgage

We sincerely appreciate your feedback regarding your mortgage experience. It is very important to our company and we value the information that you have provided. If further assistance is needed, please do not hesitate to contact our Customer Care Team at our toll-free number: 888-700-4026 or by email at customersatisfaction@amerisave.com.

Aug. 16th, 2021

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Verified Customer

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Kyle Sandstrom Rochester, MN

Was a very smooth process and the final mortgage fit my goals

4 years ago

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Verified Customer

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Ian Cabrera Trenton, NJ

Great customer service, easy paperwork processing, great rates

4 years ago

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Verified Customer

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Bob Cutrer Hixson, TN

Timely, professional yet friendly, respond to emails and phone calls

4 years ago

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Verified Customer

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Lorenda Bayley Salem, OR

Because I dealt with them in my refinance and I got a good deal out of them.

4 years ago

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Verified Customer

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rory a ellison Onalaska, WA

quick, easy, everything was explained thoroughly and so anyone could understand

4 years ago

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Scott Robarge Elgin, OR

Good to start then became difficult to contact. But finally did complete the transaction

4 years ago

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Verified Customer

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Kimberly Cave Junction, OR

The website is very easy to navigate. I am glad went with AmeriSave.

4 years ago

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Verified Customer

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Ashley Fond Du Lac, WI

It was a really good experience and everything went fine. It was great.

4 years ago

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Verified Customer

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Richard Aledo, TX

They made it easy. They always answer their phone. They are very knowledgeable.

4 years ago

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Verified Customer

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Tyler Mexico, MO

This is the only company that is punctual and help with all questions.

4 years ago

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Verified Customer

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Ana Biloxi, MS

Hold on to the man who was working with us. He was the reason we went with AmeriSave.

4 years ago

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Verified Customer

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Anonymous Clermont, FL

Mike, Bob, and Eric were amazing. The process was very easy.

4 years ago

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Verified Customer

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William Lincoln Millbrook, AL

The loan was processed quickly with less hassles as other Lenders i have used

5 years ago

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Verified Customer

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Sheree Wynn Vallejo, CA

Low rates and got the loan done. Good customer service and follow up.

5 years ago

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Steven Culpepper Jordan, MN

Multiple layers of duplicated paperwork impeded by confusing company auto-digital stuff.

5 years ago

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Verified Customer

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Lawrence R Rohm Venetia, PA

Very easy process. Any questions I had were answered quickly

5 years ago

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Verified Customer

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Michael B Collins Easton, PA

Easy experience, best offer, very smooth transaction and communicated well

5 years ago

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Shirley Raybon Milton, FL

The process was easy. I received messages or phone calls with the progress.

5 years ago

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Verified Customer

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Jacqueline Memphis, TN

Customer service was very professional. I am glad I went with Amerisave.

5 years ago

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Verified Customer

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Eric Salt Lake City, UT

The woman I dealt with to do my loan did everything perfectly.

5 years ago

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Chad Dixon, CA

Extremely easy. Any question, we get a quick response. It was worth doing.

5 years ago

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Verified Customer

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James Santa Rosa, CA

It was quick and easy and they were there when I called customer support.

5 years ago

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Verified Customer

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Srorathorn Windsor, CA

The process is easy. I can do it online. Customer support is great.

5 years ago

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Grace Amistoso Linden, NJ

Mr Parsons was very accommodating ; moves the process along very smoothly

5 years ago

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Larry Shannon Nokomis, FL

great experience with them, excellent communication, very helpful with questions

5 years ago

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Steve Forrest Aurora, CO

Great, communicative service. Better rates and fees than the competition.

5 years ago

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Shaunna Mashek Chappell, NE

They were fast, friendly and super responsive with any questions we had!

5 years ago

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Russ Lauten Winston Salem, NC

Easy, fast and saves LOtS. We were able to save over $90k on our loan.

5 years ago

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Jeff Jaeger Fort Mill, SC

Everything moved along efficiently. Our agent Dawn was great

5 years ago

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Carrie Payne Oakhurst, CA

There was a lack of guidance from the underwriting team when they requested items that i was unfamiliar with.

5 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jun. 12th, 2021

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Verified Customer

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Carol Jones Lake Dallas, TX

Exemplary customer service from both Amy Bleck & Alyson Grumbach.

5 years ago

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Vaughn L Melcher Fresno, CA

The staff was very helpful and courteous. The interest rates was fantastic.

5 years ago

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Verified Customer

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Greg Albertson Millville, DE

Easy to work with, highly trained staff, process was quick and easy

5 years ago

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Theresa A Hoffman Newark, DE

They worked with me and were knowledgeable, always available and considerate.

5 years ago

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Vishwamitra Chetram Orlando, FL

Agents make the loan process easy n fast Mr Daniel always follow up with me

5 years ago

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Danny West End, NC

Amerisave is quite professional. They are speedy with any replies that are needed.

5 years ago

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Verified Customer

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Ricardo Hyde Park, MA

Everything was done very quick. All my questions were answered.

5 years ago

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Daniel Spotsylvania, VA

Everybody was super nice and very easy to work with. I really appreciate it.

5 years ago

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Verified Customer

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Anonymous Brooksville, FL

Good experience. The people seem professional. We were happy with it.

5 years ago

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Robert Bloomsburg, PA

It was easy applying for the loan but it was not easy settling the existing loan with wonder.

5 years ago

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Wei Pomona, CA

Every questions I could ask was answered and it is easy to use.

5 years ago

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Thomas Stewart Sonoma, CA

Easy to do, and we saved a ton of money. A **ton** of money.

5 years ago

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Sunil Sadhu Mooresville, NC

Professionalism in the manner they deal with customer needs.

5 years ago

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CUSTOMER IN DC Fairfax, VA

Reliable, responsive, and professional service throughout the process.

5 years ago

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Kim M Richmond, CA

Loan Officer was very friendly, communicative and supportive.

5 years ago

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Eben P Centerburg, OH

Easy transaction great communication with all representatives involved

5 years ago

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Cheryl Stevens Point, WI

Leon always answered my questions in a prompt respectable manner.

5 years ago