Name: AmeriSave Mortgage
Rating: 4.8

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Verified Customer

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Sandra

We closed in 30 days and the process was outstanding.

3 years ago

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Anonymous

Their application was very convenient to use.

3 years ago

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Michael

It was not a difficult procedure to go through their application.

3 years ago

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Clifford

AmeriSave was very efficient and got the job done.

3 years ago

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Esther Allende

Easy process, best rates, great customer service

3 years ago

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Pete

Rates were good but time it took to complete the process was maddeningly long

3 years ago

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T. Young

Fast, easy, great quality of your personal

3 years ago

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Carmelo

Everything has the option to do it online. I am happy with them.

3 years ago

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Amanda Dunmire

Quick, easy process that saved me mega bucks!

4 years ago

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Atiba Mbiwan

Good customer service from the beginning to the end.

4 years ago

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David Oyler

Very easy to work with. Closed quickly. Saved 200 a month.

4 years ago

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John

They were awesome, and easy to work with.

4 years ago

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Kim Hughes

Fast, efficient and always seemed to be on top of things

4 years ago

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Evelyn

lowest rates, speedy service,convenience

4 years ago

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Taylor Foley

went above and beyond to get the job done

4 years ago

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Ezekiel Pumarejo

Very fast. Efficient friendly. Professional.

4 years ago

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Sarah Firenze

Good overall experience from start to finish

4 years ago

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Karen Sund

They were friendly, efficient and professional

4 years ago

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Karen Morris

Good friendly people, Seem to know the answers

4 years ago

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Tessa Lawrence

Excellent service, communication and follow through

4 years ago Edited January 10, 2024

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Laura Lopez

EASY, EFFICIENT AND QUICK...VERY INFORMED LOAN OFFICERS

4 years ago

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Katrinnia

They were easy to work with, responsive and competent.

4 years ago Edited January 10, 2024

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Rajender

Good service and we got a really good price for it.

4 years ago

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Michael

Very good, everybody was helpful and patient with me.

4 years ago

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Mike C. Chantilly, VA

Friendly fast service. Closed within 2 weeks. Very happy!

4 years ago

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Patricia W. Virginia Beach, VA

Because of their professionalism and their communication

4 years ago

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Stacey L Sutter Martinez, CA

Excellent rate and great customer service

4 years ago

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ann r frank Louisville, KY

It was perfect, great serviced easy to work with.

4 years ago

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Awesome Consumer El Paso, TX

They quoted me the best rate on my first phone call

4 years ago

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Kimberly Nelson Sahuarita, AZ

The process was easy and straightforward. No surprises.

4 years ago

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Russell Knell Prescott Valley, AZ

It was so fast and easy. Customer service was outstanding.

4 years ago

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Gayathri East Haven, CT

AmeriSave is a pretty good value for the money since they have low rates.

4 years ago

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Barry Reno, NV

My agent was very good and helpful. I liked that you got the loan online.

4 years ago

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Shone Fontana, CA

I am glad I went with them because they seem like they are a good company.

4 years ago

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Anonymous Henderson, NV

It’s a good service with great communication.

4 years ago

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Terence Bad Axe, MI

Our questions were always answered. We were always informed on what was happening with our mortgage.

1 year ago

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Pamela

Top notch service from beginning call until the end. Very easy process and excellent customer service.

1 year ago

Reply from AmeriSave Mortgage

Pamela, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

Jun. 15th, 2023

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Verified Customer

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Michelle Koelewijn The Villages, FL

absolutely recommend AmeriSave they are so helpful and walk you through step by step! It was an outstanding experience!

1 year ago

Reply from AmeriSave Mortgage

Michelle, thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 12th, 2023

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April Huston Port Byron, IL

They made the process quick and easy! They helped every step of the way. I would definitely go with them again!!

1 year ago

Reply from AmeriSave Mortgage

Ms. Huston, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 5th, 2023

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Kimberly Hardin Albuquerque, NM

Very nice and helpful. Every one that we had contact with here was very professional and accommodating.

1 year ago

Reply from AmeriSave Mortgage

Ms. Hardin, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 16th, 2023

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Candace Smith Antioch, TN

I like how eager everyone is to help. And how attentive they are go any questions or concerns I might have.

1 year ago

Reply from AmeriSave Mortgage

Candace, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 16th, 2023

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Roneal Seth

I have been trying to get my supplemental property tax paid through my impound account. I have sent several emails to research department and tax @ your mortgage online, I also called the customer service department. Everytime I called they give me the run around

1 year ago

Reply from AmeriSave Mortgage

Roneal Seth, we sincerely appreciate your feedback. We currently do not have enough information to reach out to you directly. Please contact our Customer Care Team at your earliest convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com so that we can assist you. When you do call or e-mail us, please be sure to notate the site where your review was posted. We look forward to speaking with you.

Feb. 8th, 2023

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Shanna Biloxi, MS

We have had a very difficult time getting questions answered. Even customer service hasn’t helped as much as I’d hoped. It’s been 1 1/2 months since we started this process and are still not sure if we are any closer to closing.

3 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

May. 3rd, 2021

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Alan L Atlanta, GA

Good about pushing for you to pay $500. To show you are serious yet no other company required this from me nor were they the best rate. Nice scamful way to wrack up fees. Mortgage Rep was also very unhelpful with all the glitches their system encountered with me

3 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Apr. 7th, 2021

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ukp ,

They are misrepresenting no hard credit will be pulled but at the end they are. I am on the Chat with them but for 30 minutes, no answer. How are you rating #1? Not even 1 star but it won't let me move forward with this review.

3 years ago Edited September 14, 2021

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Mar. 31st, 2021

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Thomas ,

It took 2 months to close. The refinancing was handled by to many people and as the paper work was being done we had to keep summiting the same paper work. Amerisave was supposed to pay off our loans on a certain date and it still hasn’t happened. The worst refinance ever.

3 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Mar. 31st, 2021

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Jefg Longmeadow, MA

Worst mortgage company I have ever dealt with. They offered me $2244 in lender credits when I started the process. They won't let me lock in for my rate. The closing costs went from 4436 to 9985. Now I missed out on refinancing and wasted 45 days doing with their ineptitude

3 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Mar. 25th, 2021

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Tony Lieser Saint Cloud, MN

Worst company ever! I own multiple properties so I've dealt with lots of lenders. They do not reply to you. Each department does not communicate with each other. They waste so much time. They promise you low rates but don't lock in rates tell after they waste months of your time doing nothing! Avoid them with all cost!

3 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Mar. 18th, 2021

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Kyle Gray Birmingham, AL

Felt like I was being talked "down to". Probably because of my age. Was told I had to put 33% down payment on a $160K townhouse? Maybe those are the rules. The kid spoke to me like I was poor white trash. I could pay cash for this townhouse if I wanted to. What a waste of time. Good riddance.

3 years ago

Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Mar. 17th, 2021

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Colin Dunderdale San Antonio, TX

Incompetent, don’t use. Stringing us along since December 2020 for refinance. Always some excuse about why they weren’t sure why it was taking so long. Now everything, termite inspection, etc expired. Rate has gone up now, would not recommend. All those wasted months we could have used someone who a actually do what they are supposed to.

3 years ago

Reply from AmeriSave Mortgage

Thank you for your feedback. We regret that communication regarding the status of your loan has been delayed or lacking. AmeriSave is experiencing unprecedented call volume and our employees and managers are returning calls as quickly as possible. Your feedback has been forwarded to the sales manager who will return your call. You may also contact AmeriSave’s Customer Service Team at 888-700-4026, or via email at customersatisfaction@amerisave.com.

We look forward to speaking with you soon.

Mar. 15th, 2021