Name: AmeriSave Mortgage
Rating: 4.9

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Verified Customer

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Steven Papp Gilbert, AZ

They have a very easy online application system to begin with

5 years ago

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Verified Customer

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Mark Trexler Cary, NC

Easy to work with, responsive and provided multiple options for refinancing

5 years ago

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Sheryl Brown Bonners Ferry, ID

Always kept me informed of progress. Responded quickly to questions.

5 years ago

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K L Goldsboro, MD

Got my refi done in 30 days and got an excellent interest rate

5 years ago

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Scott Louisburg, KS

Friendly staff that do a good job but they can be a bit frustrating to deal with at times.

5 years ago

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Verified Customer

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Joe Addicott Lewisville, TX

Loan Officer (Jacob S.) was great to work with. He was very responsive.

5 years ago

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Brian New Albany, IN

The team is excellent to work with. They are very responsive.

5 years ago

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Emad Valencia, CA

Jessica was the loan officer and she was able to resolve my issues and did an excellent job.

5 years ago

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Kevin Eagle, ID

In a timely manner all my questions were answered. It was easy to do on the website.

5 years ago

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Lane Sanford, FL

My sister referred me. I am glad I did it. It seems fairly easy to do.

5 years ago

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John South Amboy, NJ

Always there when I need them to answer. Everything is online.

5 years ago

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Janusz Kulakowski New Haven, CT

Excellent customer service. Very knowledgeable and friendly staff.

5 years ago

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Ray Lyons San Jose, CA

Robert and his team did a wonderful job, i have already referred my friends

5 years ago

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Verified Customer

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Angelica Soledad, CA

They count with professional personal who help and answer quickly

5 years ago

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Josh B Hilliard, OH

Easy to use, clear communication, and straightforward process.

5 years ago

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Bruce Lavender Williamsburg, VA

They were always there right away on any questions that we asked

5 years ago

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Linda McGowan Moyock, NC

The company was exceptional! Very efficient and made it so easy.

5 years ago

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Michael & Janet Petyo Hobart, IN

They did not walk away from the challenge of financing the project.

5 years ago

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D MacArthur Pillager, MN

Only due to the length of the process. All the representatives I had contact with were fabulous.

5 years ago

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Tom L Boulder City, NV

Got it done in a timely matter and cost not much more then originally told.

5 years ago

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Verified Customer

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Susan LaGasse Darnell Panama City, FL

Was a very informative and easy process. All information was accurate

5 years ago

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Kishore Pai Morrisville, NC

Excellent Service. Very Responsive and Very Competitive Rates

5 years ago

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Anonymous Sun City Center, FL

It took a long time to get my mortgage but the process is good and it has the lowest cost.

5 years ago

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Malia Bend, OR

I worked with Amerisave and they are quick. It was done in fourteen days.

5 years ago

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Dawn Woodstock, GA

Mostly hassle-free process--I even had to refinance. I am glad I did it.

5 years ago

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Kevin Palo Alto, CA

Their guys are pretty responsive and it was easy to get the loan.

5 years ago

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Bob Simonelli jr Las Vegas, NV

Very easy to deal with from the very first phone call to the last

5 years ago

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R B New Orleans, LA

I used them previously and I am happy that I did. They are very friendly.

5 years ago

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Atul Edison, NJ

I could sign up for it online and it's a seamless process. If they kept the low rates, people would flock to them.

5 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com

Mar. 18th, 2021

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Verified Customer

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Mike Webb Northville, MI

Very easy to work with. Stayed in contact with us every step of the way.

5 years ago

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KG Wright City, MO

Great customer service. Reasonable closing costs. Great rate.

5 years ago

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Bill Bonney Lake, WA

Open, accurate, quick, did exactly what they said. Very easy to work with.

5 years ago

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Verified Customer

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Juan Jersey City, NJ

The person that worked with me was very knowledgeable. I am glad I did it.

5 years ago

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Verified Customer

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MaryBeth Johnson Apex, NC

Efficient and easy process, responsive loan officer by phone and email.

5 years ago

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Dhanasekaran Venkatakrishnan Dublin, CA

Fastest closing and awesome support from start of loan to end of funding.

5 years ago

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Verified Customer

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Gilbert Rosas Valencia, CA

It was a very easy and smooth process from beginning to end.

5 years ago

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Verified Customer

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Theresa B. Fair Oaks, CA

The process was easy as far as refinancing goes. Was done in a timely manner.

5 years ago

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Verified Customer

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Tammy Dyer Lafayette, TN

They made my refinance a stress free experience and got me the lowest rate!

5 years ago

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Nikolay Lavrinenko Ashburn, VA

Glad to refinance with. Manager find the best offer what I asked.

5 years ago

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Verified Customer

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Linda Kessemeier Folsom, CA

excellent service, very response, the loan process was very quick

5 years ago

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Anonymous Haddonfield, NJ

I am glad I found them on the internet. Their follow up was good.

5 years ago

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Dan Whitlock Franklin, TN

Non responsive after closing. Check for escrow collected is missing and there is zero concern from anyone from my loan officer to people at corporate.

5 years ago

Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We appreciated your patience, and we regret that the communication that you received was not superior on your loan.
Your mortgage experience is very important to our company, and we understand that you have a post closing situation that requires our immediate attention. A Customer Service Team member will connect with you today regarding this matter.

Our Satisfaction Team can be reached at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Feb. 9th, 2021

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Verified Customer

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Russell Parker, CO

5 years ago

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Verified Customer

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Andy Peterson Carver, MN

Great communication and fast responses throughout the whole process

5 years ago

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Donna Philadelphia, PA

Excellent customer service. Knowledge, efficiency, courteous.

5 years ago

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Bob Davidson, NC

Personal attention and follow up. Speed and very competitive rates.

5 years ago

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Guillermo Concord, CA

The best rates. The agent was fantastic but there could have been more communication.

5 years ago

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Richard Schleyer Chicago, IL

Very knowledgeable and helpful broker. Helped assist me with re-finance.

5 years ago

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Verified Customer

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Summer Koester Juneau, AK

I was supposed to lock into a 25 year loan and somehow they locked me into a 15 year loan instead and now I can't get a hold of anyone to talk about that

5 years ago

Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We appreciated your patience, and we regret that the communication that you received was not superior on your loan.

Your mortgage experience is very important to our company, and a Sales Manager will connect with you regarding this matter. Our Satisfaction Team can be reached at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jan. 20th, 2021

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Verified Customer

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sherri Haverhill, MA

rates are competitive, agent was helpful, customer service wasn't always the best

5 years ago