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AmeriSave Mortgage

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9.9

Overall Score

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Karen Torino Tallahassee, FL

AmeriSave Mortgage has a nice site with information that is easy to maneuver. However, it was a bit difficult to reach their customer service. Once I was able to, they were good help.

4 years ago

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Russell Vastine Aurora, CO

Very helpful every step of the process, I could call them anytime I had a question. They were very good at answering when I called or calling back within the same day.

4 years ago Edited September 14, 2021

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Rachel

I would've gave a 5 star but they sold my loan to a random mortgage company after closing.

9 months ago

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Reply from AmeriSave Mortgage

Hi Rachel, we are sincerely sorry for the surprise here but happy to hear that your overall experience with us was a positive one. We wish you the very best and appreciate your feedback. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

Feb. 12th, 2025

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David

I sold my mortgage to Fannie Mae. I was never worn that my mortgage can be bounced around like that.

11 months ago

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Charles

Very disappointed of them selling my loan to a new company called NEWREZ. We had only been with AmeriSave for one month and they sold us out!

1 year ago

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Cheryl

Very easy to work with. I have used them for two mortgages.

1 year ago

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Carolyn

I was happy to see the rating with BBB!.

1 year ago

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Ronald

Quick and easy process. Tamika is a pleasure to work with.

1 year ago

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Barbara Sturdivant

Love working with the agents and am very satisfied.

1 year ago

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Joao

very helpful and knowledgeable.they really try to help you

1 year ago

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Amy

They always answered any questions I have and they always got back to me.

1 year ago

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Jason

Everybody is very knowledgeable in explaining things to us.

1 year ago

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Marie

The people I worked with were very helpful.

1 year ago

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Jack College Station, TX

easy process, lots of help . always in communication

1 year ago

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Chuck McCarter Phoenix, AZ

Bill S alwys there with answers to my questions

2 years ago

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Jackie Tupelo, MS

Overall everything went smoothly and efficiently.

2 years ago

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Tonya

They worked with us through the whole process.

2 years ago

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Richard Burns, OR

Very communicative, helpful, knowledgeable.

2 years ago

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Breanda Gorszczyk Chandler, AZ

The team was great. They were on the ball!!!!

2 years ago

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Erlinda Galindo Phoenix, AZ

It was very quick and easy, everyone was very helpful.

2 years ago

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Joseph Gonsalves

Great, prompt service. Very nice helpful

2 years ago

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Donald

It was pretty convenient. They were really good. Jonathan S is excellent.

2 years ago

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Roger FL

They worked with me throughout the entire process

2 years ago

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Angela Atlanta, GA

I liked that they were quick to respond to urgent concerns.

2 years ago

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Chris Humphries Bainbridge, GA

Customer Review Video

2 years ago

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Sandra

They went above and beyond what they needed to.

2 years ago

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Emma

Good customer service. I am at the end of the process.

2 years ago

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Anthony

AmeriSave was very helpful and very convenient.

2 years ago

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Reply from AmeriSave Mortgage

Anthony, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 22nd, 2023

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Bryan

The person I was working with was very good.

2 years ago

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Reply from AmeriSave Mortgage

Bryan, thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 22nd, 2023

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Ryan

Smooth, quick , easy process. I could not be happier

2 years ago

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Reply from AmeriSave Mortgage

Ryan, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 15th, 2023

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Anthony Myrtle Beach, SC

Great service and communication through the process

2 years ago

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Reply from AmeriSave Mortgage

Anthony, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 15th, 2023

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Melodie Levy-blanton Taunton, MA

Excellent customer service and quick closing

2 years ago

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Reply from AmeriSave Mortgage

Ms. Levy-Blanton, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jun. 8th, 2023

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Sameer Zeidan Redwood City, CA

Service was great. David was very helpful

2 years ago

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Reply from AmeriSave Mortgage

Sameer, we are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 18th, 2023

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Dave Miller Newnan, GA

Professional, prompt, and easy to work with.

2 years ago

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Reply from AmeriSave Mortgage

Mr. Miller, thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

May. 17th, 2023

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Lorene Bennett Carlisle, PA

The kindness and how professional everyone was.

2 years ago

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Reply from AmeriSave Mortgage

Lorene, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

May. 17th, 2023

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Brett Columbia Station, OH

I've never had any issues due to my loan officer, Rebecca.

2 years ago

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Reply from AmeriSave Mortgage

Brett, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Apr. 21st, 2023

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Ronald Kalamazoo, MI

They were professional. They were informative.

2 years ago

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Reply from AmeriSave Mortgage

Ronald, We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 22nd, 2023

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Anonymous New Braunfels, TX

Excellent communication. Speed and good communication.

2 years ago

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Reply from AmeriSave Mortgage

Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Mar. 22nd, 2023

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David Rolla, MO

I had a good rep and everything went really smooth.

2 years ago

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Reply from AmeriSave Mortgage

David, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 23rd, 2023

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Thomas Venice, FL

It was easy. They were very helpful.

2 years ago

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Reply from AmeriSave Mortgage

Thomas, thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 20th, 2023

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Randall Stevens Point, WI

I think they did a pretty good job. There was a lot of phone tag.

2 years ago

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Reply from AmeriSave Mortgage

Randall, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Feb. 20th, 2023

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Stephen Altonji Albuquerque, NM

Great customer service and great product

2 years ago

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Reply from AmeriSave Mortgage

Mr. Altonji, thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jan. 6th, 2023

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John Cooper Lakeville, CT

They were thorough, thoughtful, and responsive.

2 years ago

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Reply from AmeriSave Mortgage

Mr. Cooper, we sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Jan. 6th, 2023

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howard brown Pelham, AL

Everything was transparent. They were first class.

2 years ago

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Reply from AmeriSave Mortgage

Mr. Brown, we’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 23rd, 2022

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Rachael Milton, FL

From start to finish it was a fairly quick and easy process.

2 years ago

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Reply from AmeriSave Mortgage

Rachael, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 23rd, 2022

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Olivia Gottschalk Arcadia, OK

Excellent customer service and painless process.

2 years ago

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Reply from AmeriSave Mortgage

Ms. Gottschalk, we appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

Dec. 16th, 2022

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McCauley Eddy Elgin, OK

Helpful, knowledgeable, and answered my every question

2 years ago

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Reply from AmeriSave Mortgage

Mr. Eddy, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026

Dec. 16th, 2022

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Rodolfo Los Lunas, NM

Great job good people very good fast and friendly staff

2 years ago

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Reply from AmeriSave Mortgage

Rodolfo, we are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 8th, 2022

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Marlene Dassel, MN

It's easy, they're always there to answer questions.

2 years ago

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Reply from AmeriSave Mortgage

Marlene, thank you for completing this positive review about your experience with Amerisave. We sincerely appreciate the kind words and cannot thank you enough for being an Amerisave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 8th, 2022

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christopher victorian Fountain, CO

He great experience friendly staff. I would recommend.

3 years ago

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Reply from AmeriSave Mortgage

Mr. Victorian, thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.

Dec. 1st, 2022