Name: AmeriSave Mortgage
Rating: 4.8

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Verified Customer

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Richard Schleyer Chicago, IL

Very knowledgeable and helpful broker. Helped assist me with re-finance.

4 years ago

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Verified Customer

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Summer Koester Juneau, AK

I was supposed to lock into a 25 year loan and somehow they locked me into a 15 year loan instead and now I can't get a hold of anyone to talk about that

4 years ago

Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We appreciated your patience, and we regret that the communication that you received was not superior on your loan.

Your mortgage experience is very important to our company, and a Sales Manager will connect with you regarding this matter. Our Satisfaction Team can be reached at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jan. 20th, 2021

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Verified Customer

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sherri Haverhill, MA

rates are competitive, agent was helpful, customer service wasn't always the best

4 years ago

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Verified Customer

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Rich Warrenton, VA

Prompt, professional service. Delivered what they originally agreed to.

4 years ago

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Chip Carter Hollis, NH

Fantastic mortgage rate, very responsive, great customer service

4 years ago

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Dale Richland, WA

They offer an easy process and they are a very professional company.

4 years ago

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Verified Customer

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Nirmala Tracy, CA

They give you a very timely response and they did a really good job.

4 years ago

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Verified Customer

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Dennis J Castor Winchester, NH

They were great Very fast turnaround time and gave me what I wanted.

4 years ago

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Verified Customer

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Bill M. Berlin, MD

Customer satisfaction and attention to detail to do the processing right.

4 years ago

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Rodney Las Vegas, NV

Because they have always gone above and beyond what I've expected.

4 years ago

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Sam

Their customer service representatives are very friendly and responsive.

4 years ago

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Luann

They were very professional during the application and did a job well done.

4 years ago

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Krista

Customer service is always quick to respond and helped me with everything I needed.

4 years ago

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Larry

The people I've interacted with have been very friendly. Sometimes it's hard to get a hold of them though.

4 years ago

Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Dec. 24th, 2020

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Verified Customer

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William

Very satisfied with Amerisave. I like that they worked with me for my needs.

4 years ago

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Justin

The process was easy and they were always responsive. I am glad I did it.

4 years ago

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Verified Customer

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Nelto Gerlus

The best experience I've ever experienced with a mortgage process.

4 years ago

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Ashley Cromwell

Their customer service is personable and they offer competitive rates.

4 years ago

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Verified Customer

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Upali Seneviratne

Efficiency, honesty at its best. I enjoyed working with them.

4 years ago

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Verified Customer

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ALEIDA MARTINEZ

Fast, easy, convenient, and excellent service from start to finish

4 years ago

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Carl P

Fast, efficient and very professional service from start to finish!

4 years ago

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ROBERT L HESTER

Fast and great, nice and professional. Would use them again.

4 years ago

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Quang Nguyen

Fast and honest. Their professionalism and customer services are the best.

4 years ago

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Ann

My personal experience with my recent re-fi was positive and very efficient

4 years ago

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Linda

Helpful and knowledgeable staff. Kept me informed as to status.

4 years ago

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Rory

Amerisave was very attentive and worked with me and had competitive rates.

4 years ago

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Nathaniel

The loan officer assured me that everything would be taken care of and it was.

4 years ago

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Dax

AmeriSave kept me in the loop and they were responsive to me.

4 years ago

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Tyler

Communication was excellent. The loan officer was quick and efficient.

4 years ago

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Paul

Everything was good. They did a good job. All my question were answered pretty quickly.

4 years ago

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Michael Coleman

My processor was on top of everything from start to finish. I had no worries

5 years ago

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Stuart

Customer service is great. Timely. Good follow up. Great rates.

5 years ago

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Chris Sawyer

Lowest interest rate with the lowest fees and excellent service.

5 years ago

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Vincent

They really worked to make the process easy for the borrower.

5 years ago

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joyce

Very response and attention to detail. Made my job very simple

5 years ago Edited January 10, 2024

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James Irons

Great rates, good service, easy to apply, very efficient process.

5 years ago

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Edward Ford

Easy, accurate, professional, great rates, customer service outstanding

5 years ago

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Verified Customer

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Joyce Bires

Great service and the only one that didn’t ask for my ssn on the first call!

5 years ago Edited January 10, 2024

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Pakpong

I am glad I went with AmeriSave. They are very knowledgeable but they should put together a team.

5 years ago

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Charles

Very clear with what they needed and are quick to respond to calls.

5 years ago

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Eric

I am glad I did it with them. The loan agent was really good.

5 years ago

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Arturo

It was super easy and quick and efficient to obtain the loan.

5 years ago

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Eric

It took a long time but I am glad that I used them for my home loan.

5 years ago

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Robert

Like the rates they have. The process is fast and easy to do.

5 years ago

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Harnihal

They are very responsible on answering calls and emailing. It is very smooth.

5 years ago

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Corey

So far so good, they answered all my questions when I needed them.

5 years ago

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Steve Piekara Madison, NJ

Easy process. Great communication. Shocking how easy it was.

5 years ago

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Daniel P. MacDonald Lewes, DE

Excellent customer service from the beginning. The rate promised was the rate we received.

5 years ago

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Tmfs Brunswick, OH

Fast, good support, made process easy, everything completed from home, friendly

5 years ago

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P. Montgomery Fort Smith, AR

Helpful, polite, very pleasant, easy to work with, knowledgeable

5 years ago