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CreditCardProcessing.com

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5.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 27th, 2019

CreditCardProcessing.com is a newer merchant accounts service provider that launched in 2013 and specializes in helping new, existing, big, and small businesses in a number of different industries obtain the best merchant services possible. The payment processing company offers reasonable rates for its merchant accounts services and credit card processing services, and its staff offers hassle-free assistance to help business owners get started on accepting credit card payments. Additionally, CreditCardProcessing.com's application process is straightforward and its approval time is quick.  

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The Good

  • Easy to Work With
  • Breadth of Products
  • Low Processing Cost

Easy to Work With

CreditCardProcessing.com is all about simplicity and strives to make it easy for business owners to apply for and obtain merchant accounts. For customers looking for a mobile swiper or payment gateway, CreditCardProcessing.com offers a simplified online application with conditional immediate approvals. For others or those not interested in an internet merchant account and the payment gateway, CreditCardProcessing.com's sales representatives work with customers to understand their short- and long-term business goals and needs. CreditCardProcessing.com provides several options that may work for a customer's individual business. 

Breadth of Products 

Whether a business has an existing merchant account or is new, CreditCardProcessing.com offers a wide array of options to ensure that every merchant has the solutions they need. For example, the merchant account provider has a wide variety of traditional and alternative payment acceptance solutions, including mobile, e-commerce, stand-alone terminals, and even a gateway for payment integrations. In addition, CreditCardProcessing.com offers a suite of value-added solutions designed to help businesses grow, including gift cards, loyalty programs, reputation and social media management, website and domain registration, employee management, and more. The company is also a proud reseller of Clover. 

Low Processing Cost

While the payment processor does not disclose each individual rate or associated cost, CreditCardProcessing.com does have a "lowest total processing cost guarantee". This guarantee allows clients to send in current merchant account processing statements or competitor rates (in writing) in order to provide the lowest processing rate. If, for whatever reason, CreditCardProcessing.com cannot beat the rate, they will give the business owner a $50 American Express gift card. 

CreditCardProcessing.com also has low transaction fees. Outlined below are the company's fees excluding monthly fees, which vary per transaction type for credit cards and debit cards:

  • Online Transaction Fee: 0.95% (Debit) + $0.22 or 1.95% (Credit) + $0.22 PT
  • POS Transaction Fee: 0.35% (Debit) + $0.20 or 1.55% (Credit) + $0.20 PT
  • Mobile Transaction Fee: 0.35% (Debit) + $0.20 or 1.55% (Credit) + $0.20 PT
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The Bad

  • Limited Industries
  • Pricing and Fees

Limited Industries

At this point, CreditCardProcessing.com provides merchant services in only eight industry categories. That being said, a number of merchant account providers avoid "high risk status" companies due to a number of complications. Businesses who can use CreditCardProcessing.com for their merchant account needs include: 

  • Retail
  • Mail Order/Phone Order
  • Internet
  • Wireless
  • Restaurant
  • High Volume
  • Petroleum/Gas Station
  • Hotel/Lodging

Pricing and Fees Vary

Pricing, rates, and fees vary depending on a number of factors. The industry type, business size, transactions, and processing demands all contribute to how CreditCardProcessing.com handles an account. In order to obtain an accurate depiction of rates and fees, business owners will need to reach out directly to get a free quote. Pricing transparency is something business owners have been known to appreciate, especially in the merchant account arena. 

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The Bottom Line

While CreditCardProcessing.com may be considered a newcomer in the merchant account services and credit card processing industries, the company has instituted a number of solutions that benefit large and small businesses nationwide, including a simple application process, a variety of product and service options including credit card transactions, and low processing fees. Its low processing cost and breadth of service, in comparison to other credit card processing companies, have resulted in positive merchant services reviews.

The company also offers 24/7 customer service help and does not charge any early termination fees. Unfortunately, CreditCardProcessing.com does not provide credit card processing services to high risk merchants and the company's pricing and fees may vary. However, merchants who feel that CreditCardProcessing.com may be a good fit for their needs are encouraged to reach out to the company for more information.

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Star Rating

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2.5

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243 Reviews

Review Breakdown

5 grade

19%

4 grade

16%

3 grade

9%

2 grade

9%

1 grade

47%

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Trey Smith Mount Pleasant, MI

I went with them because theirs was the cheapest service. In the beginning it was just really hard for me to get it all set up. I would call and try to get someone to help me but I would just run into dead ends. Their customer support was no help at all. I had to figure out how to set it all up on my own. I would like there to be a better way for a customer to get help, both while setting up and once you activate the service. It would be nice if I could get updates and feedback on things or even some way for people to know how to do things on their own like I did. The machine is nice though, it just works.

7 years ago

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Guy Mouras Mount Gilead, OH

I actually received an email about them and I thought that it was from my previous credit card processing system, but now I'm not really sure how I ended up with them. I just switched. Their website is good, all the information that you need is there. Their customer support is ok. Initially I had a problem with my account and they straighten that out pretty quickly. Though the main reason that happened was because their front end sales information was not great. They didn't explain some of the terms of the account properly and that gave me quite a bit of trouble. They were just in a hurry to sign me up, but not in such a hurry to give me all the information that I needed.

7 years ago

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Robert & Seirra Smith Saratoga, WY

The company that I was using was not reliable at all. It was all done through my iPad, so when I went to trade shows or to convention centers I would have to buy a WiFi packet or something. That could be as much as $300 or $400 for four days and it just wasn't very cost effective. I would also lose connection and sales because of that. A customer would be sitting in front of me, ready to spend $5000, and I wouldn't be able to get WiFi and I'd just lose it. That's why I decided to switch. So far it has been pretty good. I've had a little bit of trouble finding out what the limits for transactions are and figuring out a date. They haven't given me any of that, but at least they aren't going to interrupt my service if I go over. I've had the service for barely three months so I haven't had that long to use it, but it has worked perfectly for me. Over time I'll be able to determine more about what I like and don't like about it though.

7 years ago

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M.E. Cincinnati, OH

I thought they would give us the best rate, so I got it. Customer service has been fine, responsive. There were a couple of things with the equipment during purchases that could be made easier or more intuitive. Other than that, it's great. I do think they could disclose the various fees and charges that you can potentially get when you sign up with them. It all ended up being way more expensive than what I had anticipated.

7 years ago

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Maria Carrillo Lytle, TX

At the time, they were the best option for me. I haven't had to call customer support yet and I can't really compare it to anything else since this is the first thing of this kind that I've used. The only thing would be that I would like to see more detailed information about my deposits. I don't know what they're paying me for or anything of the sort. I think there is an option to get that, but you have to pay extra for it, which I really really really dislike.

7 years ago

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Chuck Woodard Carrollton, TX

I went with them because of their rates. Customer service is pretty straightforward. If I have to call for anything, they answer right away. It would be beneficial if they could process the cards in less than 3 days. The machine doesn't always read the card, so you have to slide it through instead.

7 years ago

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R.P. Eden, TX

I've had to switch banks twice already and there have been no problems getting that done. If I ever call them with a problem, they correct it for me. I'm having a little problem with the machine right now. It's declining people's cards but still takes money out of their account.

7 years ago

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Dapper Dog & Fancy Feline

Batching out is rediculas. When batching out the machine forces a double check for tips then once they are double checked it prints a detailed list and then you have to go in again to get a batch out and it prints that! Big, big, big waste of paper and time!

7 years ago

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Amanda L'Esperance Cooper, TX

I got it since I didn't need a contract to have it. The device works fine. The customer service can be good, but they're not always that way. They should give you a better way to gauge the fees that you're going to get.

7 years ago

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Samantha Saucedo El Paso, TX

I went with them because of the low processing fee they had. They've provided me with a personal consultant and that has been good. I do think they need to update their card swipe to be a little bit smaller.

7 years ago

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Kim Young Duluth, GA

I was looking for a processing company that would not delay my transactions. The equipment was easy enough to maneuver, but when I tried to cancel the service it just took forever to do that.

7 years ago

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Barry Robbins Mission Viejo, CA

I got it to increase business. I just signed up actually, so I haven't had much experience with their customer service. So far the equipment is easy to use though.

7 years ago

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Hannah

Trouble processing cards. Terminal not set us with specifications provided. Not aware of certian fees when signing up for service.

7 years ago

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Derrick Hollins District Heights, MD

I wanted to improve my business, so I went with them. Their customer service has been very efficient and I just use the app on my phone. I like them.

7 years ago

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Roshaun Porter

I needed their loan at the time for my business but they should really have a better customer service.

7 years ago

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jane Ormond Beach, FL

still not conected oh happy day yea yea ive tried and reset pass words missed countless sales but stilll hanging on

7 years ago

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Marvin Williams Big Spring, TX

I picked it since I liked their interest rate but they should do something about their customer service.

7 years ago

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Leslie Triesch Montrose, CO

It was offered by the Clover system so I went with it. I'd like them to be quicker at processing my money.

7 years ago

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Burbank

They are slow to answer the phone and difficult to work through to resolve problems

7 years ago

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grammadok

I am a very small business owner and couldn't afford the credit card charges and a monthly fee.

7 years ago

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Cindy

Fees are higher than expected. Reports are not customizable.

7 years ago

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Anonymous Whitney, TX

I went with them since they had cheaper rates and no contract.

7 years ago