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One Call Alert

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6.4

Overall Score

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Vivian Thomason Saint Petersburg, FL

Excellent response on emergency notices, not so good on account/office calls

3 years ago

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June Mendenhall Meridian, MS

Excellent service especially phone service

3 years ago

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David Ruff Travelers Rest, SC

cost quality service devices custmer service

3 years ago

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Sharyl D Davis Austin, TX

so far no issues and I understand how to use it.

3 years ago

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Charles Greene Justin, TX

So far they have been very fast and efficient.

3 years ago

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Bob Fresno, CA

Courteous, professional, efficient, knowledgeable

3 years ago

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Deb Jackson, MI

Very affordable and good customer service.

3 years ago

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Cynthia Thompson Clovis, CA

Works great -used 2 times in a month so far

3 years ago

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Dorothy Davis Tuscaloosa, AL

Dependable service. Wish call button had 2 way communication.

3 years ago

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Kathleen Walker Oklahoma City, OK

The staff member who signed us up was very courteous&

3 years ago

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Cari Hays Hagerstown, MD

Phone number we get is inconsistent and confuses people who need to get the call.

3 years ago

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Reply from One Call Alert

Hi Cari, We received your review and we would like to contact you to further assist with clarifying any questions or concerns you may have. At OneCallAlert we pride ourselves in providing a great experience to all our customers. What would be the best number for us to reach you on for further assistance? You can also reach Customer Service directly by dialing 800-913-9098 Option 3. We look forward to speaking with you soon.

Jul. 14th, 2021

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Norman Peterson Colorado Springs, CO

great sales person, easy to set up, my mom loves it

3 years ago

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Marcena Nobleboro, ME

When it called I didn't know how to call it off as a no emergency

3 years ago

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Thomas Taylor Cookeville, TN

It's reliable we have had dry runs on it. It works good.

3 years ago

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Dawn McKay Pendleton, OR

They truly supply all my needs and make me feel secure

3 years ago

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Cinda Russell-Reese West Chester, PA

I really appreciate the small size of the mobile unit.

3 years ago

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Ehud Gruen Atlanta, GA

The agents respond quickly and are very professional

3 years ago

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Dick Groves Atlanta, GA

Notifications have been timely and consistent.

3 years ago

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D Huntoon Las Vegas, NV

They responded quickly and canceled a false alarm

3 years ago

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Larry Jones Lewisburg, TN

The neck fall alert button seems very sensitive, not competitively priced

3 years ago

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Tammy Evans Madison, WI

I feel more secure having this program for my mom.

3 years ago

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Bonnie Ronk Saginaw, MI

They are so understanding and very kind people

3 years ago

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Thelma Moss Olympia, WA

It makes me feel better about getting out & about!!

3 years ago

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Nell Fry Citrus Heights, CA

Cant cancel a false alarm. Customer service cant explain how to do it either.

3 years ago

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Martha Robinson Oneonta, NY

The person always is there to answer me.

3 years ago

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Dave Port Matilda, PA

Great, friendly service. USA made and owned.

3 years ago

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Sharon O Brien Drexel Hill, PA

Initial set up was amazing in terms of customer service.

3 years ago

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Ernest Dawes Skowhegan, ME

Superior customer service as well as ease of of setting up the equipment.

3 years ago

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brenda lavagnino Venice, FL

They seem to be very reliable and respond quickly.

3 years ago

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Sue Gainesville, GA

Friendly on the phone and helpful in every way.

3 years ago

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Grace

I've had no problems with this company. The device is easy to use.

3 years ago

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Hazel Roberts Atlanta, MI

Easy set up. I haven’t had to use the service yet.

3 years ago

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Colleen Kaltenberger Fort Collins, CO

Willing to help with any problems that come up

3 years ago

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Jim Russell Hot Springs Village, AR

The always seem to be there when needed

3 years ago

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Janet I Moulton Deland, FL

I just know they have me covered if I ever need help.

3 years ago

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Linda Carter Bellingham, WA

Excellent customer service. Good value. Response time fast

3 years ago

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Marilyn Caldwell Dayton, OH

Very reliable system and customer service.

3 years ago

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Beth Gunn Fuquay-Varina, NC

Always answers quickly. Luckily no emergency

3 years ago

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Kimberly Clemons

They responded right away and are so positive

3 years ago

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Terresa Haskew

0

3 years ago

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Frances Jones Anniston, AL

Good alert system. Seems to be working properly so far.

4 years ago

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Susan Brazil Arroyo Grande, CA

There response to fall alert was quick and efficient.

4 years ago

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Norman Cordova, TN

You’ve been very responsive to us with customer support.

4 years ago

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Jerome Pawleys Island, SC

Very Responsive and helpful, even when a false alarm.

4 years ago

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Barbara Portland, OR

Happy with the service and features. Button on the pendant is very touchy.

4 years ago

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Sandra Quinton, AL

I don’t like the necklace but I it works good. They are very courteous.

4 years ago

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Charles Rochelle, IL

So far so good. It’s easy use the medical alert device.

4 years ago

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Jean Wells River, VT

I feel safer with it. All the devices work fine.

4 years ago

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RS

Friendly, courteous staff, easy to use system.

4 years ago

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Wanda Watson

A Great service! Love all the safety features

4 years ago