Name: One Call Alert
Rating: 4.6

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Verified Customer

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Melba Washington, IN

Everything is working good when I test it. I haven't had any problems with it.

5 years ago

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Verified Customer

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Sharon Chesapeake, VA

When I have needed them they've been fast in calling me back.

5 years ago

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Verified Customer

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George Alton, IL

Always very friendly. We tested it once a month and it always worked.

5 years ago

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Hubert Blackey, KY

We tried other companies that didn't work and this one works.

5 years ago

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anonymous Belmont, NY

I haven't had any problems. Whenever I have tested it they've been good about it.

5 years ago

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Verified Customer

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Deborah Cabot, AR

Prompt and patient and you talk to one person. It's handy it's just a little heavy.

5 years ago

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Verified Customer

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George Milwaukee, WI

They're very alert and considerate. I've used them several times.

5 years ago

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Verified Customer

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Libby Clarksville, TN

Even when I accidently hit the button they were right there answering.

5 years ago

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Mary Lubbock, TX

I fell and broke my hip and I hit the button and I got help immediately.

5 years ago

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Verified Customer

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Christine Seminole, FL

I get to the operator okay and don't have any trouble with this device.

5 years ago

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Brenda Thomasville, GA

One Call Alert answers the alert very quickly. We tested it several times.

5 years ago

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Verified Customer

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Martha Arlington, TX

I test my One Call Alert on the 1st of the month and they are good

5 years ago

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Kevin Hastings, MI

It is working great. I haven't had to actually use it. But when I fell, it responded right away and I canceled it. So very easy to you

1 year ago

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Garry Schlesinger Carmi, IL

Takes too long for operator to answer (too many rings). Doesn't stay on line while contacting 911 or until emergency responders are on scene to offer any assistance.

1 year ago

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Verified Customer

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Jewell Lawrenceville, GA

Easy set up. If it senses a fall it calls her, no answer it calls 911. 4/5 because necklace button is cumbersome and watch must be close to it to work

1 year ago

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Katherine Tim West Palm Beach, FL

I live alone, I am 91 years old ,so j like knowing that i have can get help fast !!

1 year ago

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Sherry Homer, AK

I live alone. This product provides me comfort and security. I no longer worry about! falls or being able to reach help if needed.

1 year ago

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Donna Clarkesville, GA

Purchased for an elderly parent. Only one false alarm while getting acclimated to the device. Monitoring company was very professional and helpful.

1 year ago

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Roxanna Wenatchee, WA

They have been every responsive if and when my sister has a problem and even when she accidently sets off her alert bracelet or pendent.

1 year ago

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Audrey Fitzpatrick Whiting, NJ

Absolutely the worst experience ever They debited money from my account without permission overdrew me I called them they refused to refund the money that day how can you do that to someone who lives on a fixed income you had no permission to debit yet you did anyhow and took no responsibility for your error was rude then said they won't refund me until I return the equipment and then it will be prorated how dare you shame on you horrible company don't use them

3 years ago

Reply from One Call Alert

Hi Audrey, We received your review and we would like to apologize for any inconvenience that you have experienced. At OneCallAlert we pride ourselves in providing a great experience to our customers. We would like to contact you to further assist with your account. What would be the best number for us to reach you on? You can also reach us directly by dialing 800-913-9098 Option 3. We look forward to speaking with you soon.

Feb. 12th, 2021

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Nick Barbaro Mesa, AZ

Great product, worked as advertised. Gave us peace of mind with my Mother-in-law. Cancellation and return of the unit was seamless!

5 years ago

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Verified Customer

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Anna Covington, VA

Always there for us when we press the button.

1 year ago Edited September 6, 2023

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Verified Customer

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Beth Cedar Rapids, IA

Happy with how it works but disappointed in the battery life. Have to charge it every day.

1 year ago

Reply from One Call Alert

Hi Beth, We received your review and we are sorry to hear that you are not completely satisfied with the equipment. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve any issues. We offer a variety of different systems, and we will be happy to help you find one that better fits your needs. At OneCallAlert we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

May. 31st, 2023

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Verified Customer

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Rob GA

The necklace fab button is too sensitive and sail the emergency service too may times.

1 year ago

Reply from One Call Alert

Hi Rob, We received your review and we apologize for the issues you are experiencing due to the false alarms. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to help resolve this issue and provide you with any equipment replacements needed. At OneCallAlert we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

May. 24th, 2023

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Verified Customer

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Renae McVay New Albany, MS

The price was reasonable. It was very easy to set up.

1 year ago

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Lois Johnston Richmond, IN

I have accidently hit the button and the quick response.

1 year ago

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Woods Prairie Du Sac, WI

Great service so far. Very helpful with the initial setup

2 years ago

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Marjorie Swift Bridgeton, NJ

I feel safer wearing the One Call It us very sensitive.

2 years ago

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Floris Van De Ven McMinnville, OR

Very good to excellent; easy to set up and quick to getup to speed.

2 years ago

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Jackie MERRELL Elkton, TN

Battery life is not what I expected. Everything else is good.

2 years ago

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Linda Fosler Monterey, CA

It has broad features that meet my husbands needs

2 years ago

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Charles Lyon Syracuse, NY

Easy to work with, friendly folks on the phone

2 years ago

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B H Terrill Oklahoma City, OK

Courteous from the very first contact & installation

2 years ago

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Roger Bouchard Evergreen Park, IL

Great products and service! Easy to set up. Comfortable.

2 years ago

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Mike Sevick Burlington, WI

The equipment and customer service was fantastic.

2 years ago

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Wanda Malone Gloria Labat Los Angeles, CA

Easy hook up and helpful customer service

2 years ago

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Clara Freiss Wantagh, NY

hit it by accident received a response immediately

2 years ago

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George West Rio Rancho, NM

They are a much better system than I used to have.

2 years ago

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Carol F Greenfield Lady Lake, FL

Very sensitive response..makes me feel safe.

2 years ago

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Pat Kelsay American Fork, UT

they are very fast to respond, even to false alarms

2 years ago

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Alan taksey Orlando, FL

Answer immediately & allow me to cancel call first

2 years ago

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Mark Coventry Canton, OH

great customer service and excellent response time

2 years ago

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Esther Kirk Riverview, FL

Easy to take gps with me when Ieave home.

2 years ago

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Stacy Fox Bend, OR

Very easy to contact and get assistance.

2 years ago

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SYLVIA MURRAY North Charleston, SC

Easy to use. Excellent customer service and support.

2 years ago

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Ann Sharpes, FL

Every level of customer service is great and professional.

2 years ago

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Laura Disbro Willoughby, OH

I like it that it tells me when battery is low

2 years ago

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Cheryl Mixon Loxley, AL

No er calls. Mistakes have been handled graciously

2 years ago

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Wayne Knowles Howell, MI

Easy set up, helpful staff, fair price, and it works

2 years ago

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Dianne Tubbs Hendersonville, TN

Everyone was helpful and it went smoothly

2 years ago