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One Call Alert

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6.4

Overall Score

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Janet Canfield Novi, MI

So far everything works great and it's easy.

2 years ago

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star star star star star

Martin Jellinek Memphis, TN

Great sales person. Prompt delivery. Easy set up.

2 years ago

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star star star star star

Ryan McBride Elkhart, IN

I've received texts every time the alert has been set off.

2 years ago

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star star star star star

Vinh Le Cedar Rapids, IA

Very fast, friendly and Reliable services

2 years ago

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star star star star star

David Pleasant Garden, NC

Very easy set up and works really great. Worth every dime!

2 years ago

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star star star star star

BARBARA HOLAN Hendersonville, NC

Rapid response with call center & the all spread English

2 years ago

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star star star star star

Patricia Nixon Sandusky, OH

it will call fall alert faster than my old one

2 years ago

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star star star star star

Lynn Bechtoldt Belleville, IL

Excellent value and service. Works great.

2 years ago

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star star star star star

Franklin E Rodebaugh Indianapolis, IN

Good initial contact and easy to set up.

2 years ago

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star star star star star

Donald Manchester Avon, NY

Easy to use and best deal on monthly cost

2 years ago

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star star star star star

Patti Route Westminster, CO

Had some false alarms only and they were right on it.

2 years ago

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star star star star star

DENISE COFFIN Anchorage, AK

The button works at the appropriate time

2 years ago

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Joanne Franklin, NC

I like the fact that it functions wherever I am.

2 years ago

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star star star star star

vickie biggs Bellevue, OH

Like the way it works. Easy setup. Explained very well

2 years ago

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star star star star_border star_border

BARBARA SCHARLING Landrum, SC

ONE CALL IS TOO SENSITIVE - IF THE UNIT GETS THE SLIGHTEST JOLT THE ALARM GOES OFF

2 years ago

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Reply from One Call Alert

Hi Barbara, We received your review and we apologize for any inconvenience you have experienced due to the false alarms. It seems like you have not yet had a chance to speak with our Technical Support team about these concerns. Our Technical Support team would be happy to review the equipment with you and provide any replacements needed. At OneCallAlert we pride ourselves in providing a great experience to all our customers and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

May. 6th, 2022

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Maria

They were very calm, informative and not pushy

2 years ago

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star star star star star

steve hale

I think they are very reliable, very professional

2 years ago

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star star star star star

Caroline Horton

Works as described. Customer service was great too.

2 years ago

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star star star star star

Patricia King

Reliablity-They answered my alert immediately

2 years ago

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star star star star star

Lillian Markert

Great customer service .. very friendly people

2 years ago

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star star star star_border star_border

Andrei Stefanescu

product might not be suitable for older people (93 year old, with some cognitive/memory issues)

2 years ago

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Reply from One Call Alert

Hi Andrei, We received your review and we are sorry to hear that the system you currently have with us may not be the best fit for the user's needs. If you have not yet had a chance to speak with our Technical Support team about these concerns, we would be happy to have one of our representatives give you a call to help review the account and find the best equipment alternatives for your needs. At OneCallAlert we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Apr. 8th, 2022

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Kay Martin San Rafael, CA

Fortunately we have not had to use it. The test worked okay.

2 years ago

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star star star star star

Ginger Needham Kerrville, TX

We've had quick response to notify family on the call list

2 years ago

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star star star star star

Charles Hornbaker Colorado Springs, CO

Quick and reliable response to falling episodes.

2 years ago

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star star star star star

Kevin Haskill Tonawanda, NY

All operating as advertised. Easy setup and operation.

2 years ago

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star star star star star

Murry Sarasota, FL

Easy to use. People are helpful and very nice

2 years ago

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star star star star star

Bruce Mencher Tustin, CA

The device went off twice for no reason I knew of.

2 years ago

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star star star star star

Debra Perkins Pittsboro, IN

seems like this will be a good product for my mom

2 years ago

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star star star star star

Martha Duncan Hewitt, TX

Quick response to check on me when I dropped my device

2 years ago

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star star star star star_border

Luis Joliet, IL

Fast response battery was low and we were contacted promptly

2 years ago

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Kevin Nauamnn Pompano Beach, FL

I like the service and the customer service rep

2 years ago

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star star star star star

LuAnn Krapfl New Vienna, IA

Quick response time even though I accidentally bumped it

2 years ago

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Lorikay Danielson Medford, OR

I am pleased with the service and quality of the product.

2 years ago

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star star star star star

Joel Mitchell Chisago City, MN

I dropped it by accident and they promptly called.

2 years ago

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star star_border star_border star_border star_border

Natasha Felten Denver, CO

Compliance issues; patient forgets to put on or charge; need large font easy to understand directions for table next to base charger)

2 years ago

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Reply from One Call Alert

Hi Natasha, We received your review and we are sorry to hear about the trouble the user is having with the equipment. Our Technical Support team would be happy to review the account with you and make sure you have the best system for your needs. At OneCallAlert we pride ourselves in providing a great experience to all our customers and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Feb. 2nd, 2022

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Deleise Atwood Wheeler, TX

Good experience when we had to call them.

2 years ago

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Pam A Kempster Lake Isabella, CA

Always good service, 911 call system and customer service

2 years ago

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star star star star star

Leora Portland, OR

Haven't needed to use it but test call worked.

2 years ago

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star star star star star_border

Joanne E Jackson Eden, MD

Have received text messages and calls for husband's device alerting.

2 years ago

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star star star star star

Nancy Johnson Orlando, FL

Very willing to help. Called immediately

2 years ago

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star star star star star

Josephine Slater Schenectady, NY

Easy to work with and shows consideration for the customer

2 years ago

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star star star star star

Nance McAllister Melbourne, FL

Fast response always answer questions quickly

2 years ago

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star star star star star

Ramona J Matteson Saint Cloud, MN

Easy to set up, just took seconds. I like the GPS app.

3 years ago

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star star star star star

Mary Ann Folmar Clarksburg, WV

Because they arrive when I need them and testing is easy

3 years ago

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star star star star star

Gay Martin Burlington Junction, MO

Very responsive and quick. Very friendly

3 years ago

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star star star star star

Stanley Riggers Lewiston, ID

Great communication and service during set up

3 years ago

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star star star star star

Stanley Riggers Lewiston, ID

great service on the phone and good follow-up

3 years ago

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star star star star star

Anna Willis Moultrie, GA

They are always ready to help me and are so nice.

3 years ago

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star star star star star

Janie Burgess Neeses, SC

Happy with service, polite, courteous and knowledgeable!

3 years ago

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star star star star star

Rosalie Clark Reedsport, OR

My button was accidentally pressed with great response

3 years ago