Name: MobileHelp
Rating: 4.6

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Verified Customer

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Cathy Rio Verde, AZ

I like it because it works outside of the home and it was easy to get for my dad.

5 years ago

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Verified Customer

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Felicia Baton Rouge, LA

I feel safe. It is great. I love it. Within thirty seconds of testing it, there answered.

5 years ago

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Verified Customer

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Cleo Eupora, MS

Last week I had to use the alert because I had a seizure. It works great. I love it.

5 years ago

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Verified Customer

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Beckie Dermott, AR

Last night I bumped it, and they responded quickly. They are right on top of things. I like it.

5 years ago

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Verified Customer

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Bobby Buchanan Grand Prairie, TX

MobileHelp has given me peace of mind that if anything happen, I'm not alone. I have instant help!

5 years ago

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Verified Customer

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Elizabeth Louisville, KY

Very knowledgeable about their services, courteous, had patience to answer all questions.

5 years ago

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Verified Customer

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Janice Heningsen Loves Park, IL

I just started using. But when I accidentally set it off, wow, i had a call within seconds.

5 years ago

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Verified Customer

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Allan Nottingham, MD

There have been a couple of false alarms but they have been very courteous and calls go very well.

5 years ago

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Verified Customer

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Constance Pensacola, FL

I like the watch. It went off and they came immediately. I think they are great.

5 years ago

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Verified Customer

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Anonymous Opa-Locka, FL

Customer service is good. When you call, the people that answer your call are nice.

5 years ago

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Verified Customer

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Glinda Canton, TX

I feel by the pool and it went off fine. I am pleased with it. It works. I don’t have any qualms with it.

5 years ago

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Verified Customer

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Patricia Baumer Saint Clair, MO

Because i feel someone is always near me when i need them Arar me wheni ne ed them

5 years ago

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Verified Customer

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Mark H Eastland, TX

Quality product and service. I love the cellular option and the equipment is excellent.

5 years ago

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Verified Customer

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Minnie L. Norman Cincinnati, OH

They deserve it, very competent, Any question you have concerning equipment they can answer it.

5 years ago

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Verified Customer

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Mary Louisville, KY

I am really happy with it. They care about you at mobilehelp. It works really nice.

5 years ago

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Verified Customer

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Louis Lynn, MA

I like the security it gives me in case I do fall and there is nobody around. I haven’t had any trouble with it.

5 years ago

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Verified Customer

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Cora lee Anders Tucson, AZ

Have not yet pushed the button for help but I love it. Glad I have it and wear it .

5 years ago

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Verified Customer

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Barbara Los Angeles, CA

They Respond quickly and give family members some relief from the constant worrying

5 years ago

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Verified Customer

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Lloyd Saint Louis, MO

Mobilehelp is pretty good because they are professional. If any elderly people need help, I could recommend it.

5 years ago

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Verified Customer

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Michael Santa Rosa, CA

It has been very good for me with their quick response and the accuracy and the price.

5 years ago

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Verified Customer

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Sally Mesa, AZ

So far it seems fine. The time I tested it to make sure it was working, they answered tight away.

5 years ago

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Verified Customer

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Tuty Norco, CA

It has been expensive but I like it. It responds right away. I haven’t found anything I dislike.

5 years ago

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Verified Customer

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Marilyn Lady Lake, FL

I wear it as a watch. I think it is a big help if I need it, there it is for me to use.

5 years ago

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Verified Customer

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Loretta Orangeburg, SC

Was worth the money. I like everything about it. It is very active and responds quickly.

5 years ago

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Verified Customer

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Anonymous Gold Canyon, AZ

Easy to use. Used it when my pressure dropped and I had to be brough to the hospital.

5 years ago

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Verified Customer

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Ed Jones Lorena, TX

Professional and timely. Bought service for 87 year old mother and she is very pleased!

5 years ago

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Verified Customer

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J Fremont, OH

You’re supposed to test it every several weeks and when we have tested it, it is very successful.

5 years ago

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Verified Customer

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Duane Newport, MN

Right on the ball several times. It’s handy. I know it works and they respond immediately.

5 years ago

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Verified Customer

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Charles Antigo, WI

I love my medical device because of the excellent service. The representatives are very nice.

5 years ago

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Verified Customer

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Hazel Harrison, OH

It's very good. I have fallen and they answered right away. I never had one that did that before.

5 years ago

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Verified Customer

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Joan Belchertown, MA

Even when it is a mistake, they respond very quickly so I am happy with the thing around my neck.

5 years ago

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Verified Customer

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Johnny Fontana, CA

When I was having problems with it, they walked me through it and now it is all working properly.

5 years ago

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Verified Customer

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Hubert Cowarts, AL

They call back soon after the emergency button is pushed. If is affordable and I like that I can take it anywhere.

5 years ago

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Verified Customer

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Anna Howard, PA

The service was quick the two times we tested it. The price is reasonable. It seems to be working fine.

5 years ago

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Verified Customer

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Bridget Jacksonville Beach, FL

Very quick response. By the time I got to the house, rescue was already there assisting my parents

5 years ago

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Verified Customer

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Caroline and Paul Barbe Nevada City, CA

It is comforting to know that we have a way to ask for/get help if we are unable to get to a phone,

5 years ago

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Verified Customer

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Diana Seidel Lexington, KY

The lights on my base come on during the night even when I'm in bed and not moving. Phone helper has an accent, speaks quickly, I can't understand her.

5 years ago

Reply from MobileHelp

Hi Diana! We see that you have already spoken to Tech Support and they have gone over how to cancel false alarms and provided the recommended way to wear the fall button. If you still need further assistance, please contact us at 877-827-6207, we are always happy to help!

Aug. 5th, 2020

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Verified Customer

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Brenda Munford, AL

They made sure my mom had everything she needed. She likes being able to get around and ben secure.

5 years ago

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Verified Customer

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James Boaz, AL

It's been great. It is easy to talk to and they knew exactly what I needed. They’ve been spot on.

5 years ago

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Verified Customer

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Dyleen Ovid, MI

We tested it when I first got it. Too many devices. Wrist and neck, plus the one you have to carry with you.

5 years ago

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Verified Customer

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Barbara Conway, SC

Used it about a week ago because I fell in the yard and the EMS came to check me out right away.

5 years ago

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Verified Customer

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Kenna Jones

Totally dependable, friendly, always responsive. A joy to work with these people.

5 years ago

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Verified Customer

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William E Himes

Meeting my needs. Easy to use. Gives us safe feeling even when we are not at home.

5 years ago

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Verified Customer

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Petra Denes

My mom has several options. Wrist button. Necklace. Waterproof button for shower. Fall alert

5 years ago

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Verified Customer

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M. Tomchesson

so far havent had an emergency, just accidental activation which has had quick response

5 years ago

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Verified Customer

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Anonymous

The people are always very sweet when I talk to them. I like the alert device, I used it last week.

5 years ago

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Verified Customer

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James

What I have experienced so far, it is good. It is convenient when we need it. I wear it around my neck all the time.

5 years ago

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Verified Customer

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Henry

I am happy to have it around my neck. I don’t dislike anything about it and I like that it convenient.

5 years ago

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Verified Customer

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Joseph

I haven’t found anything wrong with it. I’ve tested it and everything was fine.

5 years ago

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Verified Customer

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Anna

I love it. It makes me feel safe it. It’s a good thing to have. I recommend it to anybody.

5 years ago