Name: MobileHelp
Rating: 4.6

check_circle

Verified Customer

star star star star star

Tina Brooklyn, NY

Any question I’ve had, they’ve responded to it. I’ve tested it and it works fine.

3 years ago

check_circle

Verified Customer

star star star star star

Mary Syracuse, NY

All the representatives were patient with me and answered all my questions accurately. I feel safe.

3 years ago

check_circle

Verified Customer

star star star star star

Kenneth Corning, CA

Well I really haven't used of customer support yet, but the device is easy to use.

3 years ago

check_circle

Verified Customer

star star star star star

Melissa Katy, TX

Customer service has been very helpful. The unit seems easy to use and reliable.

3 years ago

check_circle

Verified Customer

star star star star star

Kimberly Cleveland, OH

Great service. Great price. Reliable and works well. The button is too big. Great company.

3 years ago

check_circle

Verified Customer

star star star star star

Anonymous Greenwood, IN

It works pretty quickly. I’ve tested and used it successfully. It’s been helpful.

3 years ago

check_circle

Verified Customer

star star star star star

Anonymous Kidder, MO

I like the neck part thing, whenever I leave my house and go anywhere I can take it with me.

3 years ago

check_circle

Verified Customer

star star star star star

Pamela Raleigh, NC

It works great and the pricing is reasonable and affordable. Every time they respond immediately.

3 years ago

check_circle

Verified Customer

star star star star star

Michael Manchester, GA

All seems to work very well when we test it and they treat me well. It sees worth it to me.

3 years ago

check_circle

Verified Customer

star star star star star

Lorraine Spokane, WA

I haven't had to use the medical alert device for real, but they do check up on me often.

3 years ago

check_circle

Verified Customer

star star star star star

Leslie Memphis, TN

MobileHelp is very pleasant to work with. The device is convenient and easy to operate.

3 years ago

check_circle

Verified Customer

star star star star star

Doranne Richmond, TX

When I accidentally pushed my medical alert device button, they responded pretty quickly.

3 years ago

check_circle

Verified Customer

star star star star star

Jewel Belle Glade, FL

They have great customer service at MobileHelp. When we tested it, everything worked great.

3 years ago

check_circle

Verified Customer

star star star star star

Anonymous Mamaroneck, NY

The device is very easy to test and use. when I tested it, everything went very smoothly.

3 years ago

check_circle

Verified Customer

star star star star star

Irwin Highland Park, IL

I'm very satisfied with MobileHelp. They were very responsive when we tested it.

3 years ago

check_circle

Verified Customer

star star star star star

Deborah Thornton, CO

This company was really great at getting everything set up for us before we got the device.

3 years ago

check_circle

Verified Customer

star star star star star

Donald Ennis, TX

When you sign up to get their medical alert device, they send it to you pretty quickly.

3 years ago

check_circle

Verified Customer

star star star star star

Lois Saint Paul, MN

This company has been really great. The device is good quality and the necklace is waterproof.

3 years ago

check_circle

Verified Customer

star star star star star

Candace Myrtle Beach, SC

They have been very helpful to me and it's been a relief to have their medical alert device.

3 years ago

check_circle

Verified Customer

star star star star star

Rebecca Mesa, AZ

The device is sensitive and goes off too easily. If you bump against something it will go off.

3 years ago

check_circle

Verified Customer

star star star star star

Terry Moga Kokomo, IN

Very fast response!! And also thorough, even when I accidentally pushed the bottom.

3 years ago

check_circle

Verified Customer

star star star star star

I prefer not to give my name Chicago, IL

Understanding and patience with me,along with listening to me about something else, as well.

3 years ago

check_circle

Verified Customer

star star star star star

Lynne Ceresco, NE

Even if my mom accidentally hit the button mobile help was right there to ask if she was ok

3 years ago

check_circle

Verified Customer

star star star star star

Cathy Patteron Union City, CA

The fall detector gives me comfort that even if alone, I will have care come to me.

3 years ago

check_circle

Verified Customer

star star star star star

Paul Morrisville, NC

No issues so far / have been responsive during the few times we have had accidental calls

3 years ago

check_circle

Verified Customer

star star star star star_border

Marlene DiGioia Huntersville, NC

Seems like a good service. Equipment gave several false alarms in the first few months we have had it. Working it out

3 years ago

check_circle

Verified Customer

star star star star star

Rebecca Dulin Charlotte, NC

We have had quick response to accidental alerts....handled in a calm reassuring manner

3 years ago

check_circle

Verified Customer

star star star star star

Virginia Collins ---- mother of Jane Collins, who purchased the unit for me. Three Mile Bay, NY

In my short usage time, when I accidentally pushed the button, the response was quick.

3 years ago

check_circle

Verified Customer

star star star star star

Beth Saint Petersburg, FL

quick response every time. Mom has fallen three times and they always send help to get her up.

3 years ago

check_circle

Verified Customer

star star star star star

J. Hoover Fishersville, VA

Extremely friendly and wonderful to work with. Very patient with accidental alerts.

3 years ago

check_circle

Verified Customer

star star star star star

Ginny D Visalia, CA

Very happy with everything about it so far. Always get quick and excellent responses.

3 years ago

check_circle

Verified Customer

star star star star star

Mary Ann Hall Roosevelt, UT

They are right there anytime. Great service. You don't have to wait days for contact.

3 years ago

check_circle

Verified Customer

star star star star star

Janet Goodman Macon, GA

Great service. Equipment is first rate. The company follows up frequently with quality control.

3 years ago

check_circle

Verified Customer

star star star star star

Kenda Floral City, FL

My Mom accidentally hit her button and the lady on the other end was so caring and understanding.

3 years ago

check_circle

Verified Customer

star star star star star

Mary Minneapolis, MN

It took me a bit of time to get everything set up to be usable but the staff is extremely helpful.

3 years ago

check_circle

Verified Customer

star star star star star

Beth Fountain Saint Petersburg, FL

Always there when my alarm goes off. Plus, I feel much more secure outside with the remote device.

3 years ago

check_circle

Verified Customer

star star star star star_border

Nancy deMelker Monroeville, PA

Only because I don't have any experience with most products. Response time with false alarms is excellent.

3 years ago

check_circle

Verified Customer

star star star star star

Pamela Fleming Tampa, FL

Efficient and phone operators are vert professional. I feel very safe using MobileHelp.

3 years ago

check_circle

Verified Customer

star star star star star

Susan Martinez Colorado Springs, CO

Button pushed by accident. They came quickly. Only thing is they to lock door when they leave.

3 years ago

check_circle

Verified Customer

star star star star star_border

kathleen Dameo Bethesda, MD

not crazy about the lanyard and the only time I called in, I felt the wait was a little long. Price is right!

3 years ago

check_circle

Verified Customer

star star star star star

Ronda J.Rosenau

they have been good to me when i hit the button twice getting used to the systym

3 years ago

check_circle

Verified Customer

star star star star star

Melodie Stephens

Easy to use and friendly people to talk to and value for the cost of the products and services.

3 years ago

check_circle

Verified Customer

star star star star star

Tim Wass

They were compassionate to our needs and very very fast to respond and get us set up.

3 years ago

check_circle

Verified Customer

star star star star star

Jeanne Ruiz

Their response to questions or even accidental triggering an alert is immediate.

3 years ago

check_circle

Verified Customer

star star star star star

Armi Mulholland

Very responsive when my mother and our family was learning how to use the pendants and equipment.

3 years ago

check_circle

Verified Customer

star star star star star

Carol A. Lewis

I lived alone and once I failed out of bed. MobileHelp sent the Ambulance to my home.

3 years ago

check_circle

Verified Customer

star star star star star

Pat D

Mom feels comfortable with the device, she feels that help if needed is just a click away!

3 years ago

check_circle

Verified Customer

star star star star star

Dorothy harden

Respond very fastly in very easy to talk to you on the phone and very easy to use product

3 years ago

check_circle

Verified Customer

star star star star star

Ruth isobel Bennett

The slightest bump and they are there even by accident they call to check in on me.

3 years ago

check_circle

Verified Customer

star star star star star

Gary Lovio

Excellent customer service . Excellent value for the dollar. I feel significantly safer.

3 years ago