Name: MobileHelp
Rating: 4.6

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Verified Customer

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Marjorie Kravat Mio, MI

Cause they are special, there on guard., Its very senetive for me cause Im active right now.,

4 years ago

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Verified Customer

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Paul Rogers Sterling Heights, MI

Easy to setup, knowledgeable staff provided guidance with what system would work best

4 years ago

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Verified Customer

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Rita M Vancouver, WA

Emergency responders were notified and arrived to help me when I needed attention.

4 years ago

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Verified Customer

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Peggy Haynes daughter of the user, Allie Mae Jetton Brownsville, TN

My mom has fallen two times and was not injured and was able to get to her feet and no alarm was sent from the necklace. I do test it periodically.

4 years ago

Reply from MobileHelp

Hi Peggy, We received your review and we are sorry to hear about your mother's falls. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Our Technical Support team would be happy to review the equipment and previous alarms with you to help prevent this from happening in the future. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon and getting this issue resolved.

May. 21st, 2021

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Verified Customer

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Walter Cheney Avon Park, FL

They are perfect, help is always quick and clear. Anita and I feel safer and less stressful.

4 years ago

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Verified Customer

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Leola Abraham New Berlin, WI

It was easy to set up and the response time when i accidently set it off was very quick

4 years ago

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Verified Customer

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Marsha Cope Dayton, OH

They were very helpful in making sure I had my MobileHelp equipment set up correctly.

4 years ago

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Verified Customer

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Laura Chapman daughter of Catherine Calleja Dearborn Heights, MI

Mobile Help has responded every time. Even when she has pushed the button by mistake.

4 years ago

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Verified Customer

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William Moy Cherry Hill, NJ

Thank goodness I never needed to use it but my kids feel so safe with me having it

4 years ago

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Verified Customer

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John P. F. Lopez Holmdel, NJ

They help me care for my father when he is in distress, which significantly lessens my own stress.

4 years ago

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Verified Customer

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Tana Stigile Carson City, NV

It has gone off for no reason. When service has called, they have instructions that were not specific. They said call service.

4 years ago

Reply from MobileHelp

Hi Tana, We received your review and we apologize for any inconvenience experienced. We would like to contact you for further assistance with your account and your concerns about the emergency alert. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon and getting this issue resolved.

Apr. 23rd, 2021

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Verified Customer

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Jan Baseman Glenville, MN

Always very helpful. Great product for the money. Would be happy to recommend to my friends.

4 years ago

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Verified Customer

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Gail Glendale, CA

Responsive and attentive to calls they are alert good listeners and always polite

4 years ago

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Verified Customer

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V. Beebe Wakefield, MA

The button on the necklace is very sensitive, mine went off twice when I was just turning over in bed.

4 years ago

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Verified Customer

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George Jewett San Jose, CA

System was not complicated to install and gives peace of mind for safety of family member

4 years ago

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Verified Customer

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John Shea North Tonawanda, NY

Prices are presented up front, no surprises with clear easy to follow instructions.

4 years ago

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Verified Customer

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Rosie Brown Kansas City, MO

Because it seemed to go off for no reason and sometimes it does it at midnight while I'm sleeping and scares me

4 years ago

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Verified Customer

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Virginia (Ginger) Michels Lindale, TX

The product is easy to use and I feel very safe. I am able to play golf and enjoy my life.

4 years ago

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Verified Customer

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Gary Getman Buckeye Lake, OH

have proven system effectiveness, plus response with coordinating ems facilities

4 years ago

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Verified Customer

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Brenda Grand Rapids, MI

When my husband has to go to work, he can be sure that I'll be safe until he gets home.

4 years ago

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Verified Customer

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Tami Harris Albany, GA

They have been awesome. The service is quick to respond and get help when needed.

4 years ago

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Verified Customer

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Elizabeth Globe, AZ

As i fell in my back yard and it got help for me to get up and bam into my house.

4 years ago

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Verified Customer

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Mike Largo, FL

It's very user friendly and it has worked two times my wife fell. I trust this system.

4 years ago

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Verified Customer

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Richard Johnson Bridgewater, VA

So far so good. Had a rough start but we got the charger location changed all is good.

4 years ago

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Verified Customer

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Phyllis Dower Winsted, CT

Comprehensive coverage. Support when needed. Equipment appears to be sturdy and solid.

4 years ago

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Verified Customer

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S. Gwinn Montgomery, AL

The response has been rapid, and the customer service has been thorough and always professional.

4 years ago

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Mary Ches Saint Petersburg, FL

My next door neighbor & the paramedic who picked me up off the floor at 5 a.m. are very glad I now have Mobile Help!

4 years ago

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Verified Customer

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Pam Seale Indianapolis, IN

I have found communicating with the company very easy. Thanks Pedro and sorry I forgot the others.

4 years ago

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Verified Customer

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Bernice Kristan Delmont, PA

had a false alarm, and was connected immediately. Gentleman was very nice to me.

4 years ago

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Verified Customer

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Alan Santamaria Cranston, RI

overall good experience from start to finish features options other companies do not have

4 years ago

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Verified Customer

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Barbara Riddell Helena, AR

Only one upgrade would make it better, if the wrist monitor could voice communicate with the wearer.

4 years ago

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Gail Pleasanton, CA

They seem able to respond quickly and are always clear and polite when they are contacted

4 years ago

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Barbara Reynolds Newport, VT

Because of the service we recieved and the quick response when the alarm went off.

4 years ago

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Verified Customer

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Gina Aurora, CO

Too long a lag time of about 10 minutes from time mom accidentally pressed pendant button to agent response

4 years ago

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Verified Customer

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Nancy Winstead Tallmadge, OH

Makes me feel secure! Great system nice customer service, all around great equipment

4 years ago

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Verified Customer

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Anne Lapointe Huntsville, AL

Today, 3/6/21, talked with rep who actually helped me understand, now completely satisfied

4 years ago

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Verified Customer

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Elizabeth B. Young Harrisonburg, VA

When I was setting it up, I accidently touched the button and someone responded immediately.

4 years ago

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Verified Customer

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Roxanne Wiegerling Sheboygan, WI

Very helpful when ordering and setup, everything we needed was sent along with equipment.

4 years ago

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Verified Customer

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David & Terry Ward San Diego, CA

super reliable. Had need for services, and they responded in seconds (not minutes)

4 years ago

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Ruby Fuller Athens, GA

Easy to start up. I wear my to walk the dog and anything that takes me out of the house.

4 years ago

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Verified Customer

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Katie West Point, GA

No surprises. When they said I would get my unit, it was here and worked as described.

4 years ago

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Verified Customer

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Frances Chrisman Mexico, MO

Fast service and very helpful. I have a comfort knowing they are there to help.

4 years ago

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Sharon Fort Lauderdale, FL

I am a bit disappointed about the battery life on the speaker. Failing to charge it overnight sometimes is a problem

4 years ago

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Verified Customer

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ZS Corning, NY

It works! We‚Äôve had several false alarms but good to know when needed it will work!

4 years ago

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Verified Customer

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Ellen Allen Belhaven, NC

although it was a false alarm - everyone was notified immediately. I was impressed

4 years ago

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Verified Customer

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Sanford Leff Las Vegas, NV

Just started with them but all my experience has been good Aron who sold it to me was great

4 years ago

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Verified Customer

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NINA BLACKMON Fort Worth, TX

Because it is easy to check and when it is activated the response call is very quick

4 years ago

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Verified Customer

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Rosemary Manning Las Vegas, NV

staff offered good explanations of product, customer service always available to answer questions

4 years ago

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Verified Customer

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Azizi Sefu Carnegie, PA

Reliable and excellent service for the price. I would recommend having it in the home or on person.

4 years ago

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Verified Customer

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Alberta Swirsky Pembroke Pines, FL

I like the options they give you. I just started with Mobile Help so far I'm happy.

4 years ago