Name: MobileHelp
Rating: 4.6

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Verified Customer

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John Fontana Fraser, MI

They are very quick to answer when you call for help

5 years ago

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Anonymous Lake Zurich, IL

I tested it and it was fine. They set me up and I’m good.

5 years ago

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Judy Jeffersonville, VT

Support is very helpful and setting it up was easy.

5 years ago

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Kim Lancaster, SC

The security it provides is excellent. I can say they are prompt.

5 years ago

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Verified Customer

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Binh Gilbert, AZ

MobileHelp is fast and helps its customers. It works really well.

5 years ago

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Verified Customer

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Mike Rockton, IL

The only thing I see is that it takes some too long to answer your call. I am looking around for another company.

5 years ago

Reply from MobileHelp

Hi Mike,

We would be happy to review any alarms you are concerned about. Please contact our Technical Support Team at 877-827-6207, Option 1.

Jun. 20th, 2020

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Verified Customer

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Eugene Hamilton, TX

It seems to be working very good. I get good benefits.

5 years ago

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Verified Customer

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Judie East Hampton, CT

I like the fast service from the medical alert device.

5 years ago

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Verified Customer

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Kelly Quincy, MA

They are very responsive. We have just installed it.

5 years ago

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Rachel Cranston, RI

It helps me and they are a good company.

5 years ago

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Michael Carlsbad, NM

They answer my questions and tell me what I wan to know.

5 years ago

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Verified Customer

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Patty Weidman, MI

Very helpful, very knowledgeable, very friendly. It's rather large and only detects some falls.

5 years ago

Reply from MobileHelp

Hi Patty,

Thank you for your kind words. We would be happy to test your fall button to make sure that it is working properly, please give us a call at 877-827-6207 at your earliest convenience.

Jul. 21st, 2020

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Verified Customer

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Anonymous Delray Beach, FL

I tested it when it was installed. It is so sensitive.

5 years ago

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Verified Customer

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Edward Saint Albans, WV

It's been a God send. It's a little bit too clumsy for me.

5 years ago

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Verified Customer

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Phyllis Bethpage, NY

They answer right away. The wrist device is not comfortable, it's heavy.

5 years ago

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Anonymous Redlands, CA

My cat has set off the alarm a few times. I'd recommend the company.

5 years ago

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Verified Customer

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Andree Norfolk, VA

I like the portability of it. I haven't tested it yet.

5 years ago

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Glenn Oceanside, CA

Everything was very prompt and easy and hassle was good.

5 years ago

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Verified Customer

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Marsha Lithonia, GA

I can use it wherever in case I need help. I never had to use it yet.

5 years ago

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Verified Customer

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Kevin Jamaica, NY

Just great customer service, great knowledge, just great people.

5 years ago

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William Martin Farmerville, LA

Excellent service at beginning and end of need.

5 years ago

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Mark Wennerlind Seattle, WA

Quick response and quick refund made easy

5 years ago

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Kathie Ferguson Fort Morgan, CO

They have been very responsive and transparent

5 years ago

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Verified Customer

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Anthony Bradley Chicago, IL

Easiness with setup - will be beneficial for ease of mind

5 years ago

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Doug Munro

Everyone has been very Helpful. Very happy so far.

5 years ago

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Verified Customer

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Susan Ellis

Easy to set up, reasonable fee, good customer service

5 years ago

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Verified Customer

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Doris Wyatt

Customer service, and quality of product.

5 years ago

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Kristi Miller (daughter of customer)

Customer service has been very helpful and courteous

5 years ago

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Mary Mummert

Courteous and professional help throughout the entire process

5 years ago

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Erin Pederson

Because I feel secure that if I fall I can get help

5 years ago

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Verified Customer

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Jackie

Always there at home or away, attractive equipment.

5 years ago

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Verified Customer

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Julie Rankin

All questions answered. Very easy to set up.

5 years ago

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Dorothy Frye

Have not needed to use these services yet. Based on other reviews.

5 years ago

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Verified Customer

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Sam

Great customer service and easy to set up & easy to use

5 years ago

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Verified Customer

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y

good service; response immediately if an alert is made

5 years ago

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Verified Customer

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David Monigold for Phyllis Monigold

Good quality, easy to set up, easy to hear responding person, easy to use.

5 years ago

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Verified Customer

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Angela

Fast and friendly. Easy set-up and good product.

5 years ago

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Don Beadle

Fantastic customer service and very reasonable price!

5 years ago

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Steve Carpenter

Everything was explained and came as l was told.

5 years ago

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Terry

So far so good! Mom set it off accidentally was easily able to reset it.

5 years ago

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Verified Customer

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Donna

So easy to order, assemble and u understand

5 years ago

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Ernest W. Gamble Jr.

several false alarms, but always responsive

5 years ago

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Robert

Relative easy to set up and fast response.

5 years ago

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Becky

Quick response and communication with me as the contact.

5 years ago

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jim

knowledgeabe monitors with technical abilities, good products

5 years ago

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Rodney Liberatore

Very polite people and very professional

5 years ago

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Michelle

Very helpful with set up, over the phone

5 years ago

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Mark Rode

They were very helpful in getting setup and tested.

5 years ago

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CAMILLE S.

They provide excellent customer service.

5 years ago

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Verified Customer

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Sharon

They responded to three of my errors.

5 years ago

MobileHelp Reviews