Name: MobileHelp
Rating: 4.6

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Verified Customer

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Helen

I like mobile help’s device because it is convenient.

5 years ago

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Janet

I like MobileHelp’s medical alert device. I feel safer with it.

5 years ago

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Dawn Exil East Stroudsburg, PA

Great customer service. And very helpful each time I call

5 years ago

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Virginia Miller Norfolk, CT

They are always available when you need them.

5 years ago

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Wanda Hall Perryville, MO

Was easy to set up and person was plesantant

5 years ago

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KEVIN Oregon City, OR

Responsiveness to push button signals to mobile help

5 years ago

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gary loggains Lafayette, IN

had false alarn and you guys where write on it

5 years ago

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Georgina mckemie Citrus Heights, CA

Great customer service. Love our worker.

5 years ago

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Jean Marshall Fort Myers, FL

Quick response when fall detected and testing is very easy

5 years ago

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Jane Johnson Nokomis, IL

Very quick to respond to my mothers calls

5 years ago

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Judy Breedlove Okeechobee, FL

Have helped with issues positively in several occasions.

5 years ago

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Kim Lamar, SC

Very quick response when alarm goes off.

5 years ago

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Ken Woolley Saratoga Springs, NY

Responded to accidental activation in a fast way

5 years ago

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Verified Customer

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Kristi Odessa, TX

Very informative and nice, device works great

5 years ago

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Joseph LeFever Tustin, CA

No contract required. Factory direct, no middle man.

5 years ago

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Linda Jenison, MI

Easy purchase, set up, activation. Equipment easy to wear and use.

5 years ago

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Jamie Fitzgerald Greeley, CO

Best at what I need to feel safe. Equipment is easy to use.

5 years ago

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Nancy Reitan Green Valley, AZ

Instead reply! Even when there is no need

5 years ago

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Nicholas Merritt Black Keswick, VA

Reasonable service and followup. good help from customer service

5 years ago

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Roger Pierski Mexico, MO

quick response when fall detector was activated

5 years ago

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Martha Kistler Mount Pleasant, IA

Helpful, Courteous, Quick to answer call for help

5 years ago

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Jackie Scott Filer, ID

Quick response & very help when alert goes off by mistake

5 years ago

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Ray Neosho, MO

Helpful from day one. I feel more secure.

5 years ago

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Carrie Las Vegas, NV

They are on top of things even if its a false alarm

5 years ago

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Verified Customer

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Patrick Rooney Salem, OR

I have not had it long enough to be completely confident in it yet. Great so far.

5 years ago

Reply from MobileHelp

Thank you for your feedback! Is there anything we could do to earn a higher rating with you?

Aug. 11th, 2020

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Verified Customer

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Rosalie Ormand Yorktown, TX

Very helpful and knowledgeable with the questions I ask.

5 years ago

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Sara Paul Carrollton, MO

Peace of mind and able to be accessible everywhere you go

5 years ago

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Tim Point Reyes Station, CA

Very careful and responsive and cheerful service.

5 years ago

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Marguerite Claytor (I am her son, T.L., responding for her). Glen Allen, VA

Very dependable, even when accidentally alerted.

5 years ago

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Art & Celeste Hyzer Marietta, GA

right equipment for 2 people, reasonable price and good response to an alert.

5 years ago

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Dee Beaumont, CA

Good response, friendly, trustworthy and good product

5 years ago

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Dave Boulder, CO

Both times I've needed help, help quickly arrived.

5 years ago

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Toni Lexington, TX

Efficient, knows how to communicate with seniors.

5 years ago

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Dennis Cooper Harrison Township, MI

Have only had one false alert and it worked fine.

5 years ago

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Vickie Fergason daughter of Juaneva Megli Thomas, OK

So far everything they said has been true and they are very helpful

5 years ago

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Kathleen Alamogordo, NM

Very reliable. I feel safe having Mobile help in my home.

5 years ago

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Anna Kenney Rancho Santa Fe, CA

Fortunately I havent had to use it so It would be hard to rate it. I do feel Great knowing that I have it in case of an emergency

5 years ago

Reply from MobileHelp

Thank you for your feedback. Is there anything we can do to earn a higher rating without you first having an emergency? If so, please let us know!

Aug. 10th, 2020

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Verified Customer

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Peter johnston Paso Robles, CA

So far all is good. Helpful friendly professional

5 years ago

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Verified Customer

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Ruth Portland, OR

Can’t take neck pendant into shower and hate the bright 2 lights (have to cover at night)

5 years ago

Reply from MobileHelp

Hi Ruth. Your help buttons, neck pendant or wrist button can be taken into the shower, they are water proof. You would not want to take the mobile device into the shower, but the help buttons can definitely be worn while in the shower. We would be happy to go over your system and equipment with you. Please give us a call at 877-827-6207, Option 1.

Aug. 10th, 2020

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Verified Customer

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Dennis Silverton, OR

Good phone people, answer questions easily, quick response

5 years ago

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Janet Squilanti Paramus, NJ

equipment works well and excellent service

5 years ago

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Natalie Garfield Manhasset, NY

All equipment is user friendly and efficient

5 years ago

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Dorine Bennett Brooklyn, NY

It’s easy to use and gives me a feeling of security.

5 years ago

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David Lewiston, NY

Great response when needed contacted us very quickly

5 years ago

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Nancy Doutt Big Flats, NY

Complete safety features...personal, bedside and bathtub safety.

5 years ago

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Karen New Castle, PA

Fast friendly attention when interacting.

5 years ago

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Marita Frank Wilmington, DE

Have been very responsive to all requests and/or problems.

5 years ago

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George Gann Miami, FL

Response was quick, clear, yet efficient

5 years ago

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Ruth hirtz Fort Lauderdale, FL

Waterproof for use In pool. Easy to fit in bag or pocket.

5 years ago

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Mrs. Lynn Fleming Louisville, KY

Was very professional the first time we had to use it

5 years ago

MobileHelp Reviews