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MobileHelp Reviews

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8.0

Overall Score

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Sharon A. Barton Kalamazoo, MI

Honest reliable Good value. Good quality

3 years ago

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Stephanie D Zeman Sturgis, SD

Easy to call with questions and very polite

3 years ago

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Robert Heritage Saratoga Springs, NY

they are always alert to a possible fall

3 years ago

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Nancy Biagioni West Palm Beach, FL

Easy to use, Customer Service is top notch.

3 years ago

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Jean Lancaster, SC

Great customer service. Helpful with explaining products.

3 years ago

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Marianne klein Piney Flats, TN

Reliable and prompt in response time and always courteous

3 years ago

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Richard Klein (for Betty Klein) Jacksonville, FL

I have not had the opportunity to use the system yet

3 years ago

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Gabriella P Brown Hays, KS

Very reliable and excellent customer service

3 years ago

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Roger Carr Hudson, FL

Excellent service when alarm is accidentally impacted

3 years ago

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Mark Poole Escondido, CA

Product exactly as described. Reps are very helpful when I need to call them.

3 years ago

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Barbara Cheatham Pioneertown, CA

Dependable and consistent. No more wondering if my mom's device is working.

3 years ago

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Danise Brakeman Plano, TX

Good service. Good response. Helful and friendly.

3 years ago

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Carl Hanchett West Palm Beach, FL

no problems, so far, had it 2 months. Staff has been most helpful

3 years ago

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Marsha J Canter Rockledge, FL

Everyone is so helpful, kind & knowledgeable.

3 years ago

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Mary Ellen Wilber Batavia, NY

It works great and response was immediately done.

3 years ago

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Lesley McLendon Brandon, MS

When I have any questions, they are very helpful.

3 years ago

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SUZANNE S MORGAN Fernandina Beach, FL

the necklace is good, the monthly test is great

3 years ago

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Pamela Blackard Plainfield, IN

No problems have arises. Let's my mom know when to recharge

3 years ago

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Marcy Gentile Harrisburg, PA

Everyone that I spoke with was so helpful and caring.

3 years ago

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Margaret Hayes, LA

Very helpful in setting up and checking out my equipment.

3 years ago

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Sharolyn S Fullmer Newbury Park, CA

seems to work well-very sensitive. Appears to need daily charging.

3 years ago

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Robin Jamison Inman, SC

Button is too sensitive and service is expensive for those with limited incomes.

3 years ago

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Reply from MobileHelp

Hi Robin, We received your review and we apologize for any inconvenience you have experienced with the equipment due to false alarms. It seems like you have not yet had a chance to speak with our Technical Support team about this concern. We would like to contact you to help resolve these issues. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Mar. 4th, 2022

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Paula Spain Tasley, VA

Easy to use. It registers when a fall has probably occurred.

3 years ago

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Donald Betts Pittsburgh, PA

Sleek design light weight easy to carry around

3 years ago

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Edythe Huffman Cortez, CO

I've tried others the ease of use is best of all

3 years ago

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Gloria J. Goens Richmond, IN

Easy to use and customer service is friendly and helpful.

3 years ago

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Dolores Nowak Crystal Lake, IL

Just over a month, everything working as expected.

3 years ago

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Leslie Weber Buda, TX

Already had a TXT From Mobile Help . Very comforting.

3 years ago

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Steven Milosevich Greenfield, IN

Agents contacted me immediately when my mom fell.

3 years ago

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Todd Davis Decatur, IL

Very helpful with set up and a false alarm

3 years ago

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Henry Floystad Hackettstown, NJ

they respond quickly to problems. Thank you.

3 years ago

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Allen Crutcher Ashland, OR

easy to use, auto notification/communication works

3 years ago

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Amy Mills Raywick, KY

Got a quick response when my mom accidentally dropped it.

3 years ago

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John Wells Blair, NE

Great experience setting it up. Very easy.

3 years ago

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Rebecca Diane Barton Amarillo, TX

Always there when I need them, top quality equipment

3 years ago

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Gene J Wren Cape Coral, FL

ease of use , great customer service, high quality

3 years ago

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Diane Cremer Oxford, MI

Because Mobile Help is quick when I need them.

3 years ago

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Richard Gray Higgins Pasadena, TX

Always prompt and patient with questions.

3 years ago

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Aubrey T Mackall Berwick, ME

They are efficient and courteous. Their rate is very good.

3 years ago

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Robert J Tylicki New Albany, IN

everything went smoothly; all so straightforward and easy

3 years ago

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Brenda Wilken/Ruth Weidle Landrum, SC

Easy to set up and it gives us peace of mind.

3 years ago

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Doris J McDonald Sun City, AZ

Mobile coverage and fall detection for good value

3 years ago

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Doris Agosto Palm Harbor, FL

Kind, courteous and incredible response time

3 years ago

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Harlan Meade Coeburn, VA

So far so good. Setup was easy and customer service was very good.

3 years ago

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Jennifer Fowler Murfreesboro, TN

Their response rate is very reliable and timely.

3 years ago

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Shirley A Stokes Brunswick, MD

Very dependable and keeps our minds are ease

3 years ago

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Karen Kogel Amityville, NY

Received quickly ,easy to set up and use

3 years ago

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Nancy Somers, CT

Very easy to use and I love that the charging base is small

3 years ago

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Om Kolluri Citrus Heights, CA

You guys have been ery responsive and helpful

3 years ago

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Elizabeth k Plunkett Loveland, OH

They contact me whenever there is a possible fall.

3 years ago