Name: MobileHelp
Rating: 4.6

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Verified Customer

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Mary Glover Toney, AL

They were very courteous and helpful, and the system accommodates me.

6 years ago

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Verified Customer

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Carol Zimmerman Ocean City, MD

I used it once, and they came right away. Everything we have works fine.

6 years ago

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Verified Customer

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Elle

Friendly and dependable. Always helpful to answer all questions.

6 years ago

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Verified Customer

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e. mccall District Heights, MD

have not had to use but delivery and instructions were very good

6 years ago

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Verified Customer

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Nsp Los Angeles, CA

Had a very timely & prompt response to the one time I used my alarm.

6 years ago

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Verified Customer

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Anonymous Olivehurst, CA

I like having the system but have found that it is too sensitive and have had it activate when not needed.

6 years ago

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Verified Customer

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Joyce Denver, CO

Response features and price were all factors for this review.

6 years ago

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Verified Customer

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Not satisfied

Product did not work as advertised at all We spent time trying to get the item to work but it never was able to get a proper signal leaving me unprotected

6 years ago

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Verified Customer

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Staci Adam Bowling Green, MO

The main thing we wanted was the fall alert. It's worn everyday, but it has not detected two times that he fell.

6 years ago

Reply from MobileHelp

Dear Staci,

Thank you for your review. We would be happy to go over any alarms with you. Please contact Technical Support at 877-827-6207, Option 1. We look forward to speaking to you.

Best Regards,

MobileHelp

Apr. 18th, 2018

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Verified Customer

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Marie May Dionne

What I like best is that I can go outside with it; I can use all the time.

6 years ago

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Verified Customer

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Cornell Catchings Jackson, MS

I got the the pocket speaker. I use it everyday. Their customer service has been a benefit to me.

6 years ago

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Verified Customer

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Gigi D.

thank goodness have never, as of yet, needed to use them, but sure if I did they would be there.

6 years ago

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Verified Customer

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Biffer

Easy to use, nice knowing I no longer worry about being alone.

6 years ago

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Verified Customer

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Anonymous

Simple and effective way to feel that your loved ones are safe

6 years ago

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Lenora

Only used three weeks . The return process was as promised within thirty days and no hassle .

6 years ago

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doris purvis

every one has been very helpful when I have asked for information

6 years ago

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Holly in Buford, GA

ease of getting info before i was a customer & ease of setting up new account

6 years ago

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Jennifer Patchen Seeley Lake, MT

I liked that it operates on cellphone service. It's small and very accessible.

6 years ago

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Verified Customer

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J. M. Waupun, WI

I got this device because I'm old. I use it both during daytime and nighttime.

6 years ago

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Verified Customer

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Anonymous

I liked the online recommendations I saw. It was easy to set up, and straightforward to use.

6 years ago

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Verified Customer

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Claudette Beverly Richmond, VA

I got it because I understand it could be used anywhere in the country.

6 years ago

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Verified Customer

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Happy,Martha.

Gives you support and trust as you go outside about your day

6 years ago

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Verified Customer

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Na Tampa, FL

Excellent products and service! I would recommend them to anyone.

6 years ago

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Verified Customer

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Carmella Martino

customer service, fair pricing,advertising, multiple units as part of equipment

6 years ago

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Verified Customer

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Linda Jackson Richmond, IN

Excellent customer service and feel secure knowing my Mother has this.

6 years ago

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Verified Customer

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Frances Wagner Granger, IN

Have and still have and still have a good experience with their companyQ

6 years ago

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Verified Customer

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Dolores Wong San Francisco, CA

I have always been able to get assistance, even if I am just trying to test it.

6 years ago

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Verified Customer

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East Texas Carthage, TX

So far no complaints; everything seems to work as advertised

6 years ago

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Verified Customer

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Evelyn and Perry Henderson Dayton, OH

They are very dependable and just a minute away I truely love Mobile Help!

6 years ago

Reply from MobileHelp

Dear Evelyn & Perry Henderson,

Thank you for this fabulous review! We love having you as a customer! :)

Kind Regards,

MobileHelp

Mar. 13th, 2018

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Verified Customer

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Mike Seattle, WA

Great value, easy to setup and use with great customer support.

6 years ago

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Verified Customer

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Cheryl P. Allen, TX

Great Customer Service- prompt response and very patient with false alarms.

6 years ago

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Anonymous Linton, IN

The alarm has gone off and they answer. I have peace of mind

6 years ago

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carlo liccardi Stuart, FL

so far have not had the need to use it...Customer service very helpful

6 years ago

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Verified Customer

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Elaine New Rochelle, NY

The people helping set up were very knowledgeable & easy to foloow

6 years ago

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Verified Customer

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Claudia Schinn Palo Alto, CA

I use it every day and it works. We've had no problems with it.

6 years ago

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Verified Customer

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Bert Lipitz

So far everything has gone perfectly so I'm completely satisfied

6 years ago

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Anonymous

I just returned from a vacation in Fl and it was so easy to pack and unpack.

6 years ago

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Verified Customer

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Bill and Barbara Brandenburg Oklahoma City, OK

Have been trying over 2 weeks to get Medication Reminder to work. Seems to be something tech support has never experienced and doesn't know what to do.

6 years ago

Reply from MobileHelp

Hello Barbara, It was a pleasure speaking to you recently. We are happy to know that we have fully resolved your issue. At MobileHelp we pride ourselves in providing a great experience to our customers. We apologize for any inconvenience that you experienced. Should any additional questions or concerns arise, please don't hesitate to contact us. Kind Regards, MobileHelp

Feb. 26th, 2018

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Verified Customer

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Nelson Rivera The Bronx, NY

It's a cool machine, I've used it and things worked. It's all good.

6 years ago

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Verified Customer

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Edie Sp ring Sun City West, AZ

Easy to wear, and take with you .Also,i have yet to use it in an emergency.

6 years ago

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Verified Customer

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Eileen Tank Cottage Grove, MN

So far it has been very dependable and that is what my family wanted.

6 years ago

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Verified Customer

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Marelta New York, NY

Very efficient and caring.I am very satisfied with the service so far.

6 years ago

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Verified Customer

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Endo

Very responsive to signal and good about canceling false calls

6 years ago

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Verified Customer

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Diane Massey. Daughter.

Called for help when there was no response from my dad who fell.

6 years ago

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Verified Customer

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Hettie Harrisburg, PA

Mobile Alert is very responsive! They call me when there may be a problem.

6 years ago

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Verified Customer

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Charlie Dee Sebring, FL

Their customer support is very knowledgeable, and the equipment is very sturdy.

6 years ago

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Frank Mayott Earlton, NY

I think its pretty good service. It works, and it's there when I need it.

6 years ago

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Anonymous Chatsworth, CA

I got it after seeing an advertisement. They always communicate, but it's too expensive.

6 years ago

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Verified Customer

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Metta Mauer Vidor, TX

I went with them just because they were available. I've never used it, but it goes off when I don't need it.

6 years ago

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Verified Customer

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DavidRosenfeld

I never used the product but I'm sure it would have worked had I used it.

6 years ago

MobileHelp Reviews