Name: MobileHelp
Rating: 4.6

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Verified Customer

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Marlene Marquette, MI

They answered all of the questions that we wanted to have answered.

7 years ago

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Verified Customer

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Bill Anchorage, AK

They're always there when we needed it. We have no problems with it.

7 years ago

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Kimberly A Chicago Ridge, IL

Every time I've called they've been very great. Everything has been good.

7 years ago

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Judy

Customer service and patience while getting used to the product

7 years ago

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Anonymous

does not hold charge as averteised - 24 hrs at best - limiting quality constantly chrging

7 years ago

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Verified Customer

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Anonymous

Solid & prompt response time. Even check when power outage occurs!

7 years ago

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Verified Customer

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Heather-daughter Lexington, SC

handle quickly when the accident happened and helped with everything needed

7 years ago

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Verified Customer

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Mary Mitchell Nashville, TN

Great helpful customer service. Love the product. Have had not problems.

7 years ago

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Verified Customer

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Shirleyp Florissant, MO

Had a recent false alarm but very appreciative of the response.

7 years ago

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Karen Holland Visalia, CA

Prompt service. They get you help right when you call them.

7 years ago

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Verified Customer

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Marcia Crawfordville, FL

my cat accidentally hit the call button and they responded quickly.

7 years ago

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fkp Raleigh, NC

Have always answered my questions in a polite and knowledgeble way

7 years ago

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Shirley Roels Winston-Salem, NC

The product works as advertised, and the customer service has been wonderful

7 years ago

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George R.

They have been very helpful in obtaining the best unit for my situation

7 years ago

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babFl Lakeland, FL

Reasonable price, courtesy of staff,and durability of equipment

7 years ago

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Jane B Erway

good service and easy to operate, big help when i mistakenly set off

7 years ago

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James Fort Myers, FL

Best for money rate, excellent customer services, very helpful and professional

7 years ago

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barb Brewerton, NY

Doesn`t make me feel stupid when I talk to them They want to help

7 years ago

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Anonymous Lubbock, TX

I rate a#5 because they are quick to respond and very helpful

7 years ago

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Anonymous Redmond, OR

It is available at any time, responds when accidentally hit. so far so good!

7 years ago

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Verified Customer

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Rhonda on behalf of son, Nathan San Jose, CA

Great customer service. My son feels safer when wearing his bracelet

7 years ago

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Satisfied Customer San Mateo, CA

Easy set up, safety and security away from home, easy to carry.

7 years ago

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Anonymous Corsicana, TX

I am comfortable with the equipment. Even though I haven't had an emergency to prove it.

7 years ago

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Verified Customer

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Patient El Paso, TX

The first product was defective. It was replaced. I was advised to return it . Have not used it yet. Convenient.

7 years ago

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Maribeth Darien, IL

They respond right away when I mistakenly press button of either necklace or wrist band

7 years ago

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Jim Nolan

Very responsive and alert. They apick up instantly when you hit the button

7 years ago

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Verified Customer

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Daniel Dothan, AL

As soon as I accidentally bumped it, I got immediate attention.

7 years ago

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Verified Customer

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Shirley Grinnell, IA

The only thing I don't like about it is I have to charge it so often.

7 years ago

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Verified Customer

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Arlene Hart, MI

The device is really easy to use. I haven't had any problems with it.

7 years ago

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Verified Customer

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Perry

Customer service is very courteous and seem well prepared. They were very kind.

7 years ago

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Ronda Renton, WA

They were very cordial, concerned, and were easy to deal with.

7 years ago

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Verified Customer

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Joann Tucson, AZ

The customer service representatives were very understanding and good.

7 years ago

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Verified Customer

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Jeri Riverside, CA

They were very very informative and receptive to answer questions.

7 years ago

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Verified Customer

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Sylvia I Phoenix, AZ

It's a very good device. It's very useful and easy to work with.

7 years ago

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Anonymous

It is comfortable to wear around my neck. Able to use it out of state.

7 years ago

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Anonymous Falling Waters, WV

Through GPS, they know where I am and have come right when the call was sent out.

7 years ago

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Anonymous St Louis, MO

They called and gave me all the information I needed, they are always there for you.

7 years ago

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Anonymous

There were false alarms and everybody treated me very courteously.

7 years ago

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Anonymous Linton, IN

Everytime we tested it, the equipment people will respond right away.

7 years ago

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Verified Customer

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Anonymous Oshkosh, WI

The customer service answered me right away when the button was pushed.

7 years ago

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Guerry Macon, GA

Every time I have hit it accidentally, they call me immediately.

7 years ago

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Gloria Port Ludlow, WA

Everytime I ask a question, the customer service has the answer.

7 years ago

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Sally And Gordon Eugene, OR

I've had a few false alarms and they've done their part, they've answered it.

7 years ago

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Carolyn Greenwell Springs, LA

MobileHelp's customer support is always available when you need them.

7 years ago

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Verified Customer

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Stanley Evansville, WI

Whenever we test the device, customer service calls us right away.

7 years ago

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Imogene Hunker, PA

The device is a little heavy and bulky. Customer service is helpful and courteous.

7 years ago

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Pamela Irons, MI

Whenever I called in with questions, they answered them right away.

7 years ago

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anonymous Mt. Morris, MI

MobileHelp's service is very convenient and the people are very nice.

7 years ago

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Verified Customer

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Shep Boca Raton, FL

The device didn't work like it was proclaimed to. I fell twice and nothing happened. I will be returning the device back to MobileHelp.

7 years ago

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Verified Customer

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Donna Encinitas, CA

MobileHelp is very efficient, and they always answer the phone.

7 years ago

MobileHelp Reviews