Name: MobileHelp
Rating: 4.6

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Verified Customer

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Robert

The times I hit it by accident, they responded to me very quickly.

7 years ago

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Verified Customer

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Sue Cleveland, OH

I lik that you can take it where you want to go and that's a good thing.

7 years ago

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Deborah Evergreen, AL

As soon as I pressed it, they called me to make sure I was okay. It works.

7 years ago

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Janet Clermont, FL

I accidentally set it off three times. They did answer promptly.

7 years ago

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Anonymous Darrington, WA

I bumped it a couple of times and they've been right on the ball.

7 years ago

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Anonymous Park Rapids, MN

When I hit it and made a mistake, I got phones ringing and it's so loud and I know it needs to be but everyone can hear in the apartment building.

7 years ago

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Adolph Douglas, GA

Serveral times they've come on and checked that everything is fine.

7 years ago

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Karolyn Shockey

It is a bit too sensitive, has gone off 3 without being called. But proves its working!

7 years ago

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Judy

It's easy to use and helpful. The customer service is outstanding.

7 years ago

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Michael

Their equipment is easy to install and their responsiveness is first rate

7 years ago

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Alice

Needed their service last night and they were quick in their response.

7 years ago

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Carol

Easy to sign up, delivery prompt, reps polite and informative

7 years ago

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DL

The Mobil device for when outside house inconvenient due to have to remembering to take both devices

7 years ago

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Nick. M

Quick response time nice people to work with,seemed truly concerned.

7 years ago

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MOM Tucson, AZ

They are very polite to me when I accidentaly set the equipment off

7 years ago

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david shargel Dunnellon, FL

have always been right there everytime the button was hit accidently.

7 years ago

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Sybil2520

They go too fast after receiving an alert. Too many false alerts from the around-the-neck device.

7 years ago

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Nancy Porter Liberty, KY

Hard to get my husband to use it he can't understand he can't talk to it so not sure it's right for us

7 years ago

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Wheelchair mama Gainesville, FL

Easy to set up. Did a test and response was excellent and timely.

7 years ago

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Frances Wise Westover, MD

Quick but patient response; lightweight and small mobile devices

7 years ago

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T Payne Sullivan, WI

friendly staff, helpful and concerned when there has been a fall detected

7 years ago

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All of the employees Sopchoppy, FL

Because their services is good ,and there when you need them

7 years ago

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Kathryn Palm Harbor, FL

The device goes off fairly easily. This worried me until customer service offered some tips on how to use it better.

7 years ago

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Verified Customer

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Edward Coupeville, WA

The service is high quality. Customer service responded to me immediately.

7 years ago

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Harry Parkersburg, WV

The service offered is very good. When I call, they answer and help.

7 years ago

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Erma Conway, AR

I only wish that the device could have a louder ring that signifies the alarm went off.

7 years ago

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Verified Customer

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Jack A. Bettendorf, IA

Every time we set off the alarm, customer service's response time is fast.

7 years ago

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Anonymous Phoenix, AZ

Prompt, courteous service initially, as well as when returning an item

7 years ago

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Verified Customer

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Greg Tucson, AZ

Great service in the case of real and false alarms. Fast action in both.

7 years ago

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Schlosser Goldendale, WA

Very guick response. Polite and easily understood represenrters.

7 years ago

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TotRet San Antonio, TX

Everything I needed & very responsive! Good assistance during setup.

7 years ago

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Happy Daughter that my Momma is being monitored!! Yeah! Ulysses, KS

Easy to use !!! Very kind to my Mom. Peace of mind and affordable.

7 years ago

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Betty Fort Worth, TX

When I tripped, the thing would go off and they instantly get in touch with me.

7 years ago

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Kim Muncie, IN

They're good. They're nice and they're there when you need them.

7 years ago

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Alice Pineville, LA

It is very easy to use, it's just a button you have to punch.

7 years ago

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Anonymous Schoharie, NY

Everybody always gave me answers to my questions. It was very easy to set up.

7 years ago

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Patricia Indiana, PA

It's very satisfactory. I know a couple of times they answered me right away.

7 years ago

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Saskia Philadelphia, PA

The customer service was very helpful when I talked to them.

7 years ago

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Anonymous Miami, FL

MobileHelp has met my needs. The service they provide outweighs the cost.

7 years ago

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Lydee Jensen Beach, FL

MobileHelp has everything that you need. I am happy with the service provided.

7 years ago

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Charles City of Saint Peters, MO

I like the watch, but I wish the strap was a little bit longer on the device.

7 years ago

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Jeannette Montour Falls, NY

The product is easy to use and customer service responds quickly.

7 years ago

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Betty The Bronx, NY

The product isn't that expensive. The service even works on holidays.

7 years ago

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Virginia Casa Grande, AZ

Customer service answers my inquiries and any questions that I may have.

7 years ago

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Anthony Moneta, VA

I had no trouble setting up the device, and soon after that they contacted me. The device looks pretty.

7 years ago

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john17s Farmingdale, NY

The device sometimes detects a fall when I didn't really fall. They answer the phone pretty quick.

7 years ago

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Verified Customer

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Betty

MobileHelp is the best you can get. They offered everything I needed.

7 years ago

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Brenda Perry, MO

I'm really happy with the customer care and the device is convenient

7 years ago

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Bettsy Raleigh, NC

When I have tried my alerts, I get an immediate response from them.

7 years ago

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Fern New Iberia, LA

The few times I pressed the button by accident they were right there.

7 years ago

MobileHelp Reviews