Name: MobileHelp
Rating: 4.6

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Verified Customer

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Wendy

process was very easy to get put in place and very easy to use

7 years ago

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Verified Customer

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my sales rep Damian

very attentive to concerns. very easy to set up and use equipment

7 years ago

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Verified Customer

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Eileen

Ease of use, when activated by mistake you responded right away.

7 years ago

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Karen F.

Their response to potential situations is rapid and thorough.

7 years ago

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Vicky

Signing up with very easy and They are very prompt and courteous

7 years ago

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Anonymous

Rosalie L has been happy with the product and the customer service

7 years ago

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Steven, Midwood, Brooklyn

The response is quick and courteous. Customer service has extended hours.

7 years ago

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steve

customer service was great, answered all questions and made me feel at ease

7 years ago

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Jane L

They answered me right away the one time I did call the customer service.

7 years ago

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Cheryl Allen, TX

They helped me understand the system. They were really really nice.

7 years ago

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Verified Customer

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Shirley

I've been able to set up the system by myself. It was simple to operate.

7 years ago

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Verified Customer

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Lynne Oak Creek, WI

When we were hooking it up, they were very helpful and even with ordering it.

7 years ago

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Anonymous Columbia City, IN

The customer representatives did respond fast when I dropped it.

7 years ago

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Barbara St Louis, MO

The ambulance came right away when I called for help. MobileHelp was very nice.

7 years ago

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Verified Customer

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Lupe Las Cruces, NM

We completed our initial test, and customer service is very friendly and helpful.

7 years ago

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Charles Louisville, KY

MobileHelp's customer service is well trained and very considerate.

7 years ago

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Timothy New Orleans, LA

The device goes off a lot, but the customer service representatives are very nice.

7 years ago

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Jane Carmel, IN

The device is convenient and doesn't have to be recharged. It provides great service.

7 years ago

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Shawn Berrien Springs, MI

I like how you are able to wear it in the shower. It is very mobile.

7 years ago

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Paul Breaux Bridge, LA

I like MobileHelp because I can take it with me wherever I go.

7 years ago

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Kristine Ontario, NY

The service is too expensive for me. Customer service is responsive.

7 years ago

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Anonymous Denver, CO

The device stays charged for 24 hours. I wish it cost less money.

7 years ago

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Verified Customer

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Anonymous

Excellent equipment and customer service. Covered all our needs and then some.

7 years ago

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Verified Customer

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Judy

Make me feel comfortable and safe at home and away from home

7 years ago

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Joan Collins

Service , professional, friendly even if you push the button accidentally!

7 years ago

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J Jamieson Oak Ridge, TN

Great response time when alarm is activated, even when it's a false alarm.

7 years ago

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Verified Customer

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Loida Bermudez

They were helpful with explanation of services and professional.

7 years ago

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Ms. Pinkey Lynchburg, VA

They''re always updating my records and keeping me informed.

7 years ago

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Verified Customer

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Westbrook Jacksonville, FL

Great customer and product service. They are very prompt in responding when the button is pressed.

7 years ago

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Verified Customer

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Dee Topeka, KS

I''ve had five or six false alarms since i''ve Had this service. No ones perfect.

7 years ago

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Verified Customer

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Thomas Galletly Oracle, AZ

They were very quick to respond even though I pressed the button by mistake.

7 years ago

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Anonymous

It's very convenient and very comfortable. They're available when I need help.

7 years ago

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Verified Customer

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Gayle Philadelphia, PA

I had dropped the device and it notified the company and that was a help because they were very fast emergency people.

7 years ago

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Verified Customer

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Cora Oklahoma City, OK

Customer service has been very receptive to each situation for each question that I might have.

7 years ago

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Verified Customer

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Patricia Bluefield, WV

When the device did go off, everyone that answered the call were very nice.

7 years ago

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Verified Customer

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Barbara D Ballston Spa, NY

I used it twice by accident and they responded right away. But, I wish it was harder to activate.

7 years ago

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Verified Customer

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Dorothy Lake Worth, FL

Everybody has been very helpful and I'm very comfortable with this company.

7 years ago

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Jillian Plattsburg, MO

I find that it goes off when it shouldn't go off. But, they answer the call very well.

7 years ago

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Joseph New Kensington, PA

Every single time I have tested it, the people have been unbelievably great.

7 years ago

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Verified Customer

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Ada R. Elkhart, IN

The representative was really kind and explained it all to me.

7 years ago

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Aly Chehalis, WA

I pushed the wrong button or something, but I got a response right away.

7 years ago

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Lena Houston, TX

Good pricing for what you get. Have not had to use the product yet

7 years ago

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mc New Port Richey, FL

they were veryhelpful when we call and theyfollow up on there product

7 years ago

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Donna Bettencourt Valley Center, CA

Easy to install and handy devises. Not needed yet but glad it is here

7 years ago

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Satisfied Customer! Las Vegas, NV

The staff is helpful, courteous, and knowledgeable about the product!

7 years ago

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Verified Customer

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James Novato, CA

They always respond to my phone calls immediately, they are very responsive.

7 years ago

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Howard Kennewick, WA

I haven't had any problems with it, and they took excellent care of me.

7 years ago

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Bill Towson, MD

Somebody called me to make sure I was testing it which I thought was helpful.

7 years ago

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Anonymous Allegany, NY

If the electric goes out, I will still have this for so many hours.

7 years ago

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Verified Customer

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Josephine & Marvin

According to talking to them when we put everything together it was very good.

7 years ago

MobileHelp Reviews