Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Gregory Mission Viejo, CA

I had a false alarm and was impressed with the quickness of the response.

6 years ago

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Verified Customer

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Theanna Wichita, KS

Works very well but I don't like that it's so big and clunky.

6 years ago

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Helen Lewes, DE

I've tested it and bumped it by accident once - it's available when I need it.

6 years ago

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Verified Customer

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Karl Inverness, FL

I tested it twice. I like it very much. The customer service is very good.

6 years ago

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Verified Customer

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Jeannette Frankfort, IL

It's easy to use. My son tested it when we first received it and it was very good.

6 years ago

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Verified Customer

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Paul Forest Hills, NY

It's easy to use so far. Easy to set up, easy to use. I tested it when I got it and it seemed to work okay.

6 years ago

Reply from Medical Guardian

Hello Paul, thank you for your review! Was there anything else that we could improve or did you have any issues? Please let us know. Thank you so much for choosing Medical Guardian.

Aug. 27th, 2019

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Verified Customer

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Anonymous Houston, TX

Test was fine once we got a good charger. When we called them, they immediately sent everything.

6 years ago

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Verified Customer

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Anonymous Perry, FL

Heavy... but when I've tested it, I've gotten a good response from the company.

6 years ago

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Verified Customer

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Cindy Xenia, OH

I decided on medical guardian because it had GPS and it works perfectly.

6 years ago

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JoAnn Rasmussen

They were very responsive to questions and I trusted the company.

6 years ago

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Verified Customer

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Tom Reinthaler Redding, CA

Fast response and professional call center makes my mother in law feel at ease

6 years ago

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Tina A. Placerville, CA

Not happy with the length of time it takes to cancel your account and receive a refund. 30 days is ridiculous!

6 years ago

Reply from Medical Guardian

Hello Tina, we'd like to look into your account. Our cancellation policy is 30 days for any refunds. We're going to send you a private message requesting your contact details and account-specific information so we can investigate. Thank you!

Aug. 15th, 2019

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Verified Customer

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Donna Giordano

Very fast response when button pressed, good customer service

6 years ago

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Dolores Cassin

Always answer quickly and very personable. Have never had an issue.

6 years ago

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Tom

Peace of mind, great product with wonderful customer service

6 years ago

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Edward F. Jansen

No problems and quick response. responded promptly to accidental alarm.

6 years ago

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Sharon Long

The customer service rep was Very helpful and the equipment is easy to use

6 years ago

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Verified Customer

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Larry Ada, OK

I bought this alert for my 90 year old mom. The alert base quit working. The company sent a replacement right away.

6 years ago

Reply from Medical Guardian

Thank you Larry for your review!

Aug. 15th, 2019

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Verified Customer

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Joyce Hedgpeth

After much research this is the most comprehensive program for our needs

6 years ago

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Joan Shramek

the courtesy of persons on the phone means a great deal to me

6 years ago

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Verified Customer

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Susan Gillingham

Fast delivery, ease of use, quality product, good customer service.

6 years ago

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Verified Customer

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Skip Paxton Whitesboro, TX

We haven't had to push the button in a emergency yet. But our monthly check in call has been good

6 years ago

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Sandra Peasley Long Beach, CA

Concept is great but I'm not fully utilizing it as yet. Will as soon as the need gets greater.

6 years ago

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Verified Customer

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Penney Detchon

So far the unit is easy to use, and promptly got through to a rep when I tested it.

6 years ago

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Verified Customer

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Carol Brevard, NC

I like Medical Guardian because the one time I used my medical device when I fell they responded.

6 years ago

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Johann Manheim, PA

When I set it up, they talked me through it. It was very nice.

6 years ago

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Anonymous Chester, SC

We tested it and it was what we expected. The experience was good.

6 years ago

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Verified Customer

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Anonymous

I don't particularly like to wear it but I wear it for security. And, I feel secure when I am wearing it.

6 years ago

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Verified Customer

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Anonymous Kalamazoo, MI

The time I've tested it, I got a prompt response. I like knowing that with it, I have security.

6 years ago

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Maria Ontario, CA

It's for me mom and I like it because she is monitored the whole time.

6 years ago

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Elfriede

We've tested it and we like everything about Medical Guardian.

6 years ago

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Julie

It works perfectly and is very reliable. They're always quick to respond.

6 years ago

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Nn

The unit is quick to respond when you push the button, even accidentally.

6 years ago

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Henrietta

When we've tested, the device works great. It's compact and effective.

6 years ago

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Anonymous

I test is every month and it works fine. I like everything about it.

6 years ago

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Anonymous

The device is really good for what it is and what I needed it for. They did a good job.

6 years ago

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Dieter

Everything is fine and I am very happy with them. I tested it and it's working.

6 years ago

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Anonymous Grand Blanc, MI

It gives me some peace of mind because I know it works well twenty four seven.

6 years ago

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Verified Customer

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S.R. Grand Junction, CO

It worked well when I've tested it. If I ever needed it, it would be great.

6 years ago

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Verified Customer

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Jon Youngstown, FL

They took everything right away when we tested. They made it easy to test. I have no complaints.

6 years ago

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Verified Customer

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Jack Jackson, MI

The quality is good, it is a good thing to have. They are very helpful.

6 years ago

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Diana Seal Beach, CA

It gives me peace of mind. I test it about every month and a half.

6 years ago

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Madelynne Effingham, SC

They were prompt in their response to my request. It is convenient.

6 years ago

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Marvin Vilonia, AR

I wear it anytime I'm away from the house. It is convenient and reliable.

6 years ago

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Sally Monroe, MI

Every time I lean it goes off but othere than that, I like it.

6 years ago

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Anonymous Miramar Beach, FL

I think they did a very good job. They always answer my questions.

6 years ago

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Harold Mesquite, NV

I like the convenience of it because I keep it around my neck all the time.

6 years ago

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Vicki Cannon

The equipment didn't work and it took a while to days to get to a person who could help. They finally replaced it with new equipment

6 years ago

Reply from Medical Guardian

Hello Vicki, we're sorry if it took longer than usual to get back to you. We'd like to find out more details of your experience and will message you privately. Thank you so much for your feedback!

Jul. 16th, 2019

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Verified Customer

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Patrice

Initial setup was good except they never took care of sending a functional lockbox.

6 years ago

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Elizabeth Conelly

Don''t like needing to take the blinking green light in my purse with necklace when I leave home!

6 years ago