Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Sally Monroe, MI

Every time I lean it goes off but othere than that, I like it.

5 years ago

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Anonymous Miramar Beach, FL

I think they did a very good job. They always answer my questions.

5 years ago

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Harold Mesquite, NV

I like the convenience of it because I keep it around my neck all the time.

5 years ago

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Vicki Cannon

The equipment didn't work and it took a while to days to get to a person who could help. They finally replaced it with new equipment

5 years ago

Reply from Medical Guardian

Hello Vicki, we're sorry if it took longer than usual to get back to you. We'd like to find out more details of your experience and will message you privately. Thank you so much for your feedback!

Jul. 16th, 2019

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Verified Customer

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Patrice

Initial setup was good except they never took care of sending a functional lockbox.

5 years ago

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Elizabeth Conelly

Don''t like needing to take the blinking green light in my purse with necklace when I leave home!

5 years ago

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Jodi Magner

Not very good lucky if we get 1 bar on machine, also invoice doesn't say what credit card the billed etc

5 years ago

Reply from Medical Guardian

Hello Jodi, thank you for your review. We will send you a private response to gather more information. Thank you!

Jul. 9th, 2019

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Janet Awtrey

Feel safe but alarm was sent when power went off in a storm and fire truck and Mets came

5 years ago

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Kelly Tripp

Best features for price, has worked well for my mother so far.

5 years ago

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Ricky Dominguez

Very happy with the services and very professional and polite personnel

5 years ago

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Robert Adams

Ease of wearing. Tested twice answer was quick and profession!

5 years ago

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Anthony Hyman

Excellent product it works well and I ran numerous tests to make sure

5 years ago

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Amelia Darrell

Great customer service. Peace of mind in knowing I have help at my fingertip.10

5 years ago

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Catherine Paxton for Elenore Paxton

Service request handled well. Had to change contact numbers for move.

5 years ago

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Sherry Wilson

Excellent service - they seem to really care about their customers.

5 years ago

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Sue Kenney

Great support from team members when setting up and testing pendants.

5 years ago

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FEN

I think that we should be able to speak to the operator from our wristbands or from our necklaces.

5 years ago

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Kelly Thomas pace

Seems to work well when we tested it!? Haven't had to use in an emergency yet!

5 years ago

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Gerald j Moore

it has everything we needed age 85 and 77 year old senior with senior illness

5 years ago

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Charles Welch

Disappointed that I can't call except at home and am restricted to close-by emergencies.

5 years ago

Reply from Medical Guardian

Hi Charles! We don't want to see you disappointed and want to make sure you're protected when it you need it the most. We offer other products as well that you can take on the go. It sounds like this might be a better fit for you! We're going to send you a private response for you account number/phone number to discuss a different option for you! Thank you so much for choosing Medical Guardian.

Jul. 16th, 2019

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Verified Customer

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Barbara Thorne''s

I have not had to use it...thankfully! It seemed to take forever for the devices to be delivered.

5 years ago

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Nancy Makofski

Fast, courteous and friendly. They spend time to explain things if you don't understand.

5 years ago

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Scott Anderson I was the person that dealt with you directly and was very impressed.

The subjects in question 3 say it all. Very professional, honest, and

5 years ago

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Jan McPheeters/Daughter of Jo.

They are very easy to work with and helped us set up our device quickly.

5 years ago

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Mary Jo

I haven't had to use it yet and it is easy to use if I ever do need it.

5 years ago

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Jan coghan

Medical Guardian product and services are very professional and easy to use.

5 years ago

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Robin Vranicar

They get right back to me even if accidentally button pushed

5 years ago

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Willie Benton, AR

I feel comfortable with it on. I tested it and it was perfect. They were prompt and very helpful.

5 years ago

Reply from Medical Guardian

Hey Willie! We're glad you're comfortable with it on and you got the great service you deserve! Thank you for choosing Medical Guardian.

Jun. 26th, 2019

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Nina Conroe, TX

When I fall I have someone to pick me up and I fell just a few days ago.

5 years ago

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Myra Dalton, OH

I tested it once and everything was good. They were very prompt.

5 years ago

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David

When I first activated it, I tested it and it works just fine. The person was there immediately and said thank you.

5 years ago

Reply from Medical Guardian

Hi David, we're glad it went through without a hitch! Thank you for choosing Medical Guardian.

Jun. 19th, 2019

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Verified Customer

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Susan

I like that I feel safe and customer support answered right away.

5 years ago

Reply from Medical Guardian

Hi Susan! We're happy that you're happy with our service. We hope you never need it! Let us know if we can be of assistance. Thank you so much!

Jun. 19th, 2019

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Verified Customer

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Johnnie

I like the fact that I don't have to worry at all because of the thing around my neck.

5 years ago

Reply from Medical Guardian

Hi Johnnie, it makes us really happy to hear we made one more person worry a little less due to our devices. We appreciate you as a valued customer. Thank you for your review!

Jun. 19th, 2019

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Arlene

I wear it most of the time. I tested it today and it works fine.

5 years ago

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Janie Decatur, AL

We have no complaints. We've had to use it twice and it's been responsive.

5 years ago

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Marcel Philadelphia, PA

Customer service is very professional. I like the device because of the features.

5 years ago

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Sandra Greeley, CO

Customer support is really helpful and I feel safe with Medical Guardian.

5 years ago

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Anonymous Atlanta, GA

It was very confusing in the beginning because I didn't understand the way it works.

5 years ago

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William Rockwell, NC

The medical alert device works very good and I use it very often.

5 years ago

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Angeline Ellis, KS

Easy to use and it's so nice to have around in case I need it. It makes me feel much better.

5 years ago

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4 Pottstown, PA

They helped solve a problem, I was unable to get to the phone but they got to me right away.

5 years ago

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5 Milledgeville, GA

Everybody responded when I tested it like they were supposed to

5 years ago

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5 Edmond, OK

Things It's quite easy to operate and the features on it are also easy to use.

5 years ago

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5 New York, NY

I use the bracelet and find it very comfortable and simple to use.

5 years ago

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5 Arvada, CO

It's very easy to wear and I don't really notice that I have it on.

5 years ago

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Alfred Taylor

quick response when button was pushed, was pushed by accident

5 years ago

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Ann Willey Bridgeport, NY

The response was excellent when the button was set off accidentally.

5 years ago

Reply from Medical Guardian

Hello Ann,

We always want to make sure you're safe and protected. Thank you for choosing Medical Guardian!

Jun. 4th, 2019

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Verified Customer

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Judith Kemper Spring, TX

I alreadly had to use them and I was very pleased with the response time.

5 years ago

Reply from Medical Guardian

Hi Judith,

We're happy to hear that you got the speedy assistance in your time of need. This is the reason why we're in business. Thank you so much for choosing Medical Guardian!

Jun. 1st, 2019

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Verified Customer

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Phyllis South Lyon, MI

I was easy to set up and worked perfectly right out of the box.

5 years ago

Reply from Medical Guardian

Hi Phyllis,

We're glad that the set up process was easy and it worked perfectly out of the box! Thank you so much for choosing Medical Guardian!

Jun. 1st, 2019

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Verified Customer

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Dick Roever Dallas, TX

They check on me anytime the alarm goes off even when accidental!

5 years ago

Reply from Medical Guardian

Hello Dick,

You may experience fall alarms from time to time but we always just want to make sure you're okay and that you don't need any medical assistance. Better safe than sorry! Thank you for choosing Medical Guardian!

Jun. 3rd, 2019