Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Patti Crowe Northport, AL

2 accidental notifications with very quick and thorough responses

2 years ago

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Verified Customer

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Mary Gander

The people that were on the phone when we called are so nice

2 years ago

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Glenda Perich

I have accidentally pushed my button and their response is immediately

2 years ago

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Linda Jaro

Customer service has been very helpful with any question or problem I had

2 years ago

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agnes hocker

Great customer service and no problem at all with the product

2 years ago

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Mary Dennis

Easy to set up and the fall detection necklace works extremely well

2 years ago

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Linda Bishop

Am very pleased with how quickly that gets on when button is pushed.

2 years ago

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Curtis d Whitfield

great product and service Called them they sent the equipment right away,

2 years ago

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Rebecca tucker

They are there when you need help sure is a piece of mind for me

2 years ago

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Manuel Surreira

Definite peace of mind for me having parent with Medical Guardian alert. Simple to use.

2 years ago

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Verified Customer

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Jane Hiatt

When I pressed the button on my Medical Guardian, a real, live person answered.

2 years ago

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Gregory Kokosko

love the device and how it function as well as pleased to put the band

2 years ago

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Linda Aaskov

No issues other than it's costing me more per month than the one I had previously. for several years.

2 years ago

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Tom Clay

The online status app is helpful, but location services is not always accurate.

2 years ago

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Renate

I've tested it when I first got it and it works satisfactorily, I can't see any problem with it.

2 years ago

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Armand And Martha

I use it when I go out so it's been okay. I like the protection.

2 years ago

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Constance Heironimus Winchester, VA

Have fallen twice and response was quick and person was reassuring.

2 years ago

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Michele Carr Pemberton, NJ

Easy set up, fast link to communication, pleasant and knowledgeable employees

2 years ago

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Dorothy Dean Bridgeville, DE

They are kind and courteous especially when I hit button on accident

2 years ago

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Larry Abercrombie Arab, AL

Great service & operators are friendly when the button is accidently hit

2 years ago

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Kim Tomlinson Bon Aqua, TN

They are always checking in if something seems off the call me

2 years ago

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Anonymous Liberty, MO

There is always room for improvement but I do feel a sense of security with them.

2 years ago

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Anonymous Linton, ND

It gives me peace of mind. They have been very helpful and courteous.

2 years ago

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Glenda Sapulpa, OK

The thing I like is that I can use it everywhere and that customer service and been responsive.

2 years ago

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Carol Callahan Schaumburg, IL

Have not needed to use so not able to determine your service. The device does seem to work properly.

2 years ago

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Janet R Ormond Stoughton, MA

Simple, easy to use and very reassuring I can get help if needef.

2 years ago

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Bettyann S. Rawls Kelly, NC

I considered other companies before deciding to choose Medical Guardian

2 years ago

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Linda fitzee Wheaton, IL

Hv had no issues went off by accident and I was called right away

2 years ago

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James Gusmano Grosse Pointe, MI

Since I have been in rehab I have not used the alert system so I cannot answer these questions right now.

2 years ago

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Wendy Stueber Hopewell, VA

They responded immediately whenever my mom pushed the button.

2 years ago

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LYNN TURNER Conway, SC

The product worked when I needed it to and they responded quickly!

2 years ago

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Dennis Chappell Venice, FL

Easy to use, customer service is great. Follow up is also great.

2 years ago

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Kenneth Shawnee Mission, KS

The app does not work. It doesn't show the battery status or location of the unit. This is my 2nd system that doesn't work.

2 years ago

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Joe Earlville, IA

Don't like the watch band, does not stay on. They'd answer my questions.

2 years ago

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Anonymous Joshua, TX

I have plan to call about the service, I do not think it is working. It does not work when I am in my car or out of the house, I thought it worked everywhere.

2 years ago

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Katherine Wichita, KS

Medical Guardian is convenient and handy. The customer support person, Shelly, was good.

2 years ago

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Winnie Edgewater, FL

It was a bit complicated to test but they walked me through it.

2 years ago

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Rebecca Millry, AL

The price is good and the staff is very friendly when we test it.

2 years ago

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Ken Statesboro, GA

I like the memory phone. Tested my device and I got a response right away.

2 years ago

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Nancy Mohawk, NY

It is convenient. It worked out fine the time that I test it.

2 years ago

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christine drapaniotis Chandler, AZ

It was very easy to purchase and everyone has been very helpful

2 years ago

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Ann C Pappalardo Clarence, NY

I'm very pleased with all about the company. They are very accommodating.

2 years ago

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Camille Aguilar Salt Lake City, UT

Long response time. Fall detection bracelet is too sensitive and will go off even when not wearing it

2 years ago

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susan Athena, OR

they are so nice and forgiving when I make a mistake and the alarm goes off.

2 years ago

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Lois Lehigh Martinez, CA

Having Medical Guardian gives me a positive feeling that I will always havehelp.

2 years ago

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Kenneth Pies Madrid, IA

The Medical Guardian device is easy to use, recharge, wear. Portal is helpful for caregivers.

2 years ago

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Verified Customer

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Mira San Jose, CA

Peace of mind. Worth the value. Love the follow ups from customer service reps

2 years ago

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Louise Newark, OH

Service seems very good but wish the volume could be turned up to hear voice better

2 years ago

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Diana Wellmann Brenham, TX

Life saving for my mother, had made her more secure with being independent.

2 years ago

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Verified Customer

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John Manrique Staten Island, NY

Very attentive fast responses when my mother in laws device goes off

2 years ago