Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Anonymous New York, NY

The alert device is very easy to use. I have tested it once.

3 years ago

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Verified Customer

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Robert Middletown, NY

When I have used my medical device I have gotten an immediate response.

3 years ago

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Anonymous Billings, MT

It has worked very well. It brings someone to you if you hurt. I like that about it.

3 years ago

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Belinda Pittsburgh, PA

Haven’t had to use it yet not sure how efficient it is! But good customer service

3 years ago

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Lynda Kroese Buffalo, NY

It was easy to order and set up for my mom. I like the color choices.

3 years ago

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Rejoyce Carter Dade City, FL

It gives me a sense of security. Makes living alone a lot less scary.

3 years ago

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Tina Parks for Betty Parks Lebanon, TN

Ordering was easy, set-up was easy, it works like they said it would!

3 years ago

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Ron Knoxville, TN

Excellent and accurate description of the service provided and the costs

3 years ago

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A Storm Orlando, FL

Quick response when the alert button was inadvertently used.

3 years ago

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R.W. Leeman Pomfret Center, CT

Never used for emergency...did 2 tests, 6 to 10 seconds response.

3 years ago

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Julie Boonville, MO

Seem to respond quickly. I've only tested no real emergencies.

3 years ago

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ruth R Robinson Tampa, FL

Easy to use, can be used in shower, pleasant appearance when worn on clothing.

3 years ago

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Lois Olsrud Tucson, AZ

Pendant accepts voice response; "battery okay" feedback when asked okay

3 years ago

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Linda Thompson Belmond, IA

Ease of installation, and pleasant represenative on the phone call.

3 years ago

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Melba Roberts Lubbock, TX

Security for myself and family members and provides a safety net

3 years ago

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Dolores Cape Coral, FL

Response is fast and very forgiving if I hit bottom by mistake

3 years ago

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Lou W. Oxford, PA

Convenient thus far. Have not used the device for emergencies.

3 years ago

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Sue Chapel Hill, NC

It works. It is easy to carry around. I feel safe moving about.

3 years ago

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Shirley F Scholder North Haven, CT

Feel very comfortable outside doing gardening having the Guardian

3 years ago

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Vergene Vogel Weatherford, TX

When I needed help it didn't take very long for them to get help for me.

3 years ago

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David E Brown Devils Lake, ND

Seems to cover needs, but has some areas in North Dakota not available.

3 years ago

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Kathleen Bowen Jacksonville, NC

Easy to use. Convenient. Low profile. Good customer service.

3 years ago

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Arlene Gibbon Palm Harbor, FL

Answered all of my questions and gave me additional suggestions

3 years ago

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Pam Tabor Louisville, KY

They are very pleasant, fast response, and handle false alarms very well.

3 years ago

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Caroline Higgins Castleford, ID

The alert devise is a bit large and heavy. The frequency of calls from sales and customer service border on harassing.

3 years ago

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Penny Orr Kempner, TX

I feel very safe wearing my Medical Guardian. Easy to recharge.

3 years ago

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Barbara Fort Worth, TX

Great customer service! Peace of mind! Comfortable lanyard!

3 years ago

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Jeanne Dilks Conshohocken, PA

It seems to be a very good product. It worked well the one time it was needed.

3 years ago

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Anonymous Chicago, IL

Easy to use. Easy to charge. Feel completely safe at home now!!!

3 years ago

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E. Perez Kennewick, WA

Very reliable and very good customer service. Happy with this!

3 years ago

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Gayle Polson, MT

Frequent charges are necessary. It seems too be the best available. I would prefer a wrist band.

3 years ago

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Kevin Riedy Centralia, WA

On tests it works as expected. It does give peace of mind when family is not around.

3 years ago

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Sylvia Battle Ground, WA

Response was quick and very helpful. A great feeling of peace.

3 years ago

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Kristin Dykman Katy, TX

Excellent customer service reps and policies, quality equipment.

3 years ago

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Janice Seattle, WA

Great customer service. Small footprint of charger and ease of use.

3 years ago

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Connie Perry Maurice, LA

Always there when needed. Even if it is an accidental call.

3 years ago

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MH Bamberg Simsbury, CT

Complete satisfaction with the product. Happy with it's operation.

3 years ago

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Frank Alpert White Plains, NY

prompt (in less than 10 seconds, courteous, knowledgeable, unflappable

3 years ago

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Debbie Whitwell Mesquite, TX

I am paying for fall detection, however when I recently fell over some tree stumps, the device did not activiate.

3 years ago

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Thomas Wolverton Little Falls, NJ

3 years ago

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Josefina Midland, TX

Reliable to the needs and has been a comfort while bein alone at home.

3 years ago

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Evelyn Rose South Butler, NY

They are quick to respond if I press the button on my pendant.

3 years ago

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Ernestine Anthony Oklahoma City, OK

Great customer care! Explained plan options and answered all my questions.

3 years ago

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Mr. Nick O Timar Nazareth, PA

It works well, And on point call back in less then a minute .

3 years ago

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Wanda Hamblin Akron, OH

I paid for fall alert but it hasn't benefited me because I've fallen 3 or 4 times and it has NEVER went off

3 years ago

Reply from Medical Guardian

Greetings and thanks for reaching out. We are sorry you found your experience to be less than satisfactory. Please respond to the following private message with your email address and phone number so we can further investigate your experience. We appreciate you choosing us to help maintain your peace of mind with our medical alert services, and if there is anything else we can do to earn your 5-start satisfaction then please let us know. Thanks again for your review, and your feedback. Have a great day!

Mar. 26th, 2021

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Verified Customer

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S A Almeida New Bedford, MA

very easy to set up and use and polite people answering the phone when you call

3 years ago

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Chuck Sammamish, WA

Best coverage for falls and communication verbally in just one device.

3 years ago

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Debbie Quincy, IL

Always there for me when I have questions or need them for assistance

3 years ago

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Jayme Rojas Victoria, TX

I love their customer service and the necklace is so easy for my mom to wear

3 years ago

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Myra Boyd Aptos, CA

My only complaint is the device is too big and a little heavy.

3 years ago