Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Joan M Hecht Las Vegas, NV

It is doing what I need it to do. Works and doesn't take up much space

4 years ago

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Verified Customer

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Joyce Palmer Lindale, TX

We've been able to contact an communicate with them very easily.

4 years ago

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Pat New York, NY

The device is easy to use and reliable. It is a comfort having it there.

4 years ago

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Walter Keenan Islip, NY

Flawless, easy to set-up and test. Recommend this service to others.

4 years ago

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Larry Peabody Havertown, PA

Everything is as advertised. It is very easy to activate and to keep charged.

4 years ago

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Rose Adrian, MI

Very easy to set up. No need to have people in your house to set up.

4 years ago

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terri Laplace, LA

They answer all my questions. Mckinley in customer service is the best.

4 years ago

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Verified Customer

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Annabelle

Their device is comfortable to wear, nice looking, and meets my needs.

4 years ago

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M

Every time I push a button they are there. I like everything about it.

4 years ago

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Anonymous

So far everything has been good. It is easy to use. I wear it all the time.

4 years ago

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Verified Customer

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R

The people that work for Medical Guardian are very polite and nice so far.

4 years ago

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Verified Customer

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Jean Manahan

When I had questions they were answered right away. Very friendly!

4 years ago

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Gerrie

ABLE to assist trouble shooting problems to ensure coverage of services

4 years ago

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Pam Idol

Don't like the idea you have to pay extra if you fall and you're knock out no one comes to check on you.

4 years ago

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Barb

The rating was good, like the longer cord and nice helpful people

4 years ago

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Jacqueline mccrimmon

They do really good and they are really nice to and affordable to

4 years ago

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Herbert Knieper

because I had to use it and ambulance came quick and everything was smooth

4 years ago

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David Moneypenny

Easy and quick to set up but I've not had to use the service.

4 years ago

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Jenny Schramm

The device worked great! The problem was my mom refused to wear it.

4 years ago

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Eleanor

Never used it because we couldn’t get it to work so it is in on the way back, I hope I get my refund.

4 years ago Edited January 10, 2024

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Verified Customer

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Anonymous

I am happy with it. I like that I can wear it on my wrist like a bracelet.

4 years ago

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Verified Customer

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Anonymous

It is very convenient to have for safety’s sake in case I am in need of help.

4 years ago

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Gabriele

It is very large and very heavy but it worked fine the time I tested it and it sounds good to me.

4 years ago

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Geri

When I first got it hooked up, I tested it and it was adequate. They answered right away.

4 years ago

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Verified Customer

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Connie

The device is fine. Customer service was timely with their service.

4 years ago

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Madelyn

My medical alert device from Medical Guardian is working very well for me.

4 years ago

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Melba

I like it really well. It will help me if I fell so that I can get help.

4 years ago

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Jim Fry

Fast response. Very easy to wear. Becomes a habit. You never forget it

4 years ago

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Verified Customer

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Johnathan Carter

Reputation. Customer service very knowledgeable and professional

4 years ago

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Jean Ridenhour

I hav had several phone calls telling me I owe for the unit I received after my old one failed.

4 years ago

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B. M.

Prompt, courteous service - love the device. I feel safe while wearing it

4 years ago

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Linda Gregory

Service and reliability are excellent. They are there when you need them.

4 years ago

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Carie Fillion

They are there when we need them. The staff are always courteous and kind.

4 years ago

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Verified Customer

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Ralph Carlson

1.Fast response when I tested system. 2.Nation wide coverage.

4 years ago

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Darrin Green

My grandfather passed away before the equipment was even received. when I returned it, I was NOT given a full refund because it was "USED". It was never even activated

4 years ago

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Loreen

You can seriously put it around your neck and forget about it. I like that.

5 years ago

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WILLIAM L KROGMAN SR

service and product, ORDERING is easy and telephone communication efficient.

5 years ago

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Evelyn S

I don't like the green light that flashes every few seconds. I've had to replace the necklace a few times because I dropped it.

5 years ago

Reply from Medical Guardian

Hello, Evelyn. Thank you for your review. We are sorry that you had a less than satisfactory experience. We're going to send you a private message to collect some account-specific information so that we can investigate this for you. Thank you.

Dec. 1st, 2020

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Verified Customer

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Dorothy

I like that I don't have to charge the device every day! I charge it once a week and then it's good to go. The customer service is great.

5 years ago

Reply from Medical Guardian

Hello, Dorothy. Thank you for your review. We are glad to hear you have had a good experience with Medical Guardian!

Dec. 1st, 2020

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Verified Customer

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Edward

This device works fine. I've tested it, and it's been excellent.

5 years ago

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Anonymous

It was fast and easy to understand during setup. It's easy to wear and low maintenance.

5 years ago

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Ruth M Gonzales

Fast and courteous service. Always a friendly helpful person on line.

5 years ago

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Phyllis Shoemaker

Rapid response, dependable, waterproof, I need to call re fall equipment

5 years ago

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Verified Customer

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Steve Shaffer

The salesperson failed to bring up the likelihood of someone with mild-moderate dementia removing the devices. My mother did that, fell, and is now in the hospital.

5 years ago

Reply from Medical Guardian

Greetings Steve and thank you for the review. Please answer the following private message so we can investigate your account further. Thank you again for your review, and have a great day!

Nov. 10th, 2020

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Verified Customer

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Lonnie Heller

Very easy to work with. Instillation was easy. Everything is great!!

5 years ago

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Susan Wall

Have not had to actually use it for an emergency yet but system appears more than ready.

5 years ago

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Bobbie Brown

Very happy with the device and customer service. Great peace of mind.

5 years ago

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Betty Johnston

Works as advertised. Reasonable prices. Good customer service

5 years ago

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Debbie S.

My Mom accidentally pressed on the call button and they were quick to respond

5 years ago

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Roger

Really easy to use and carry, compact and not to noticeable to wear

5 years ago