Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Gary Oakland, MD

Product works very well. I have tested it, but have had no emergencies.

3 years ago

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Verified Customer

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Victor Luedke Fort Worth, TX

So far things have proven to be as advertised and response time is 5.

3 years ago

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Verified Customer

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Jimmie Monroe, GA

The device is small and lightweight, never getting in my way.

3 years ago

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Sue Youngtown, AZ

When I accidentally set off, they were so kind. Everyone is so nice.

3 years ago

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Verified Customer

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Theresa Diaz-Certosimo Sun City Center, FL

Mom was found on the floor after 3 nights ‚Äö√Ñ√≤no response from your gadget! Dealing with hospital, then I will have lawyers reach out to you

3 years ago

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Verified Customer

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Denise Garlow Pittsburgh, PA

Easy and clear to work with- both the people and the product.

3 years ago

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Linda Elmhurst, IL

Great response time. My Dad was on the floor a couple of times.

3 years ago

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Joan M Hecht Las Vegas, NV

It is doing what I need it to do. Works and doesn't take up much space

3 years ago

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Verified Customer

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Joyce Palmer Lindale, TX

We've been able to contact an communicate with them very easily.

3 years ago

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Pat New York, NY

The device is easy to use and reliable. It is a comfort having it there.

3 years ago

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Verified Customer

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Walter Keenan Islip, NY

Flawless, easy to set-up and test. Recommend this service to others.

3 years ago

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Verified Customer

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Larry Peabody Havertown, PA

Everything is as advertised. It is very easy to activate and to keep charged.

3 years ago

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Verified Customer

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Rose Adrian, MI

Very easy to set up. No need to have people in your house to set up.

3 years ago

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Verified Customer

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terri Laplace, LA

They answer all my questions. Mckinley in customer service is the best.

3 years ago

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Verified Customer

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Annabelle

Their device is comfortable to wear, nice looking, and meets my needs.

3 years ago

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Verified Customer

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M

Every time I push a button they are there. I like everything about it.

3 years ago

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Anonymous

So far everything has been good. It is easy to use. I wear it all the time.

3 years ago

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R

The people that work for Medical Guardian are very polite and nice so far.

3 years ago

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Jean Manahan

When I had questions they were answered right away. Very friendly!

3 years ago

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Gerrie

ABLE to assist trouble shooting problems to ensure coverage of services

3 years ago

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Pam Idol

Don't like the idea you have to pay extra if you fall and you're knock out no one comes to check on you.

3 years ago

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Barb

The rating was good, like the longer cord and nice helpful people

3 years ago

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Jacqueline mccrimmon

They do really good and they are really nice to and affordable to

3 years ago

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Verified Customer

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Herbert Knieper

because I had to use it and ambulance came quick and everything was smooth

3 years ago

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David Moneypenny

Easy and quick to set up but I've not had to use the service.

3 years ago

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Verified Customer

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Jenny Schramm

The device worked great! The problem was my mom refused to wear it.

3 years ago

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Verified Customer

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Eleanor

Never used it because we couldn’t get it to work so it is in on the way back, I hope I get my refund.

3 years ago Edited January 10, 2024

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Verified Customer

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Anonymous

I am happy with it. I like that I can wear it on my wrist like a bracelet.

3 years ago

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Verified Customer

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Anonymous

It is very convenient to have for safety’s sake in case I am in need of help.

3 years ago

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Gabriele

It is very large and very heavy but it worked fine the time I tested it and it sounds good to me.

3 years ago

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Geri

When I first got it hooked up, I tested it and it was adequate. They answered right away.

3 years ago

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Verified Customer

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Connie

The device is fine. Customer service was timely with their service.

3 years ago

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Madelyn

My medical alert device from Medical Guardian is working very well for me.

3 years ago

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Melba

I like it really well. It will help me if I fell so that I can get help.

3 years ago

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Jim Fry

Fast response. Very easy to wear. Becomes a habit. You never forget it

3 years ago

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Johnathan Carter

Reputation. Customer service very knowledgeable and professional

3 years ago

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Jean Ridenhour

I hav had several phone calls telling me I owe for the unit I received after my old one failed.

3 years ago

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B. M.

Prompt, courteous service - love the device. I feel safe while wearing it

3 years ago

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Linda Gregory

Service and reliability are excellent. They are there when you need them.

3 years ago

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Carie Fillion

They are there when we need them. The staff are always courteous and kind.

3 years ago

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Verified Customer

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Ralph Carlson

1.Fast response when I tested system. 2.Nation wide coverage.

3 years ago

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Verified Customer

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Darrin Green

My grandfather passed away before the equipment was even received. when I returned it, I was NOT given a full refund because it was "USED". It was never even activated

3 years ago

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Verified Customer

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Loreen

You can seriously put it around your neck and forget about it. I like that.

3 years ago

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WILLIAM L KROGMAN SR

service and product, ORDERING is easy and telephone communication efficient.

3 years ago

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Verified Customer

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Evelyn S

I don't like the green light that flashes every few seconds. I've had to replace the necklace a few times because I dropped it.

4 years ago

Reply from Medical Guardian

Hello, Evelyn. Thank you for your review. We are sorry that you had a less than satisfactory experience. We're going to send you a private message to collect some account-specific information so that we can investigate this for you. Thank you.

Dec. 1st, 2020

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Verified Customer

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Dorothy

I like that I don't have to charge the device every day! I charge it once a week and then it's good to go. The customer service is great.

4 years ago

Reply from Medical Guardian

Hello, Dorothy. Thank you for your review. We are glad to hear you have had a good experience with Medical Guardian!

Dec. 1st, 2020

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Verified Customer

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Edward

This device works fine. I've tested it, and it's been excellent.

4 years ago

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Anonymous

It was fast and easy to understand during setup. It's easy to wear and low maintenance.

4 years ago

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Ruth M Gonzales

Fast and courteous service. Always a friendly helpful person on line.

4 years ago

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Verified Customer

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Phyllis Shoemaker

Rapid response, dependable, waterproof, I need to call re fall equipment

4 years ago