Name: Medical Guardian
Rating: 4.1

check_circle

Verified Customer

star star star star star

Arlene Jones Louisville, KY

Really love knowing my mom is safer with ability to call if needed

2 years ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review Arlene Jones! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Feb. 27th, 2023

check_circle

Verified Customer

star star star star star

Rita Santos Hercules, CA

Most affordable and they ways helped my mom when she needed it

2 years ago

Reply from Medical Guardian

Thank you for taking the time to write a review Rita Santos! We certainly don’t want the cost of our products and services to stand in the way of you being protected. We strive to maintain the most competitive price that gives you real value out of what you are paying for. Thank you again for choosing Medical Guardian, and we are glad to have you as a member of our family.

Mar. 3rd, 2023

check_circle

Verified Customer

star star star star star_border

Albert J Houston Fort Worth, TX

Medical Alert is relatively new to our situation. I have tested and it was very responsive.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Helen Hansen Saint Paul, MN

I have yet to speak with a customer service person who was respectful and helpful. I have yet to receive a set of instructions for our equipment.

2 years ago

check_circle

Verified Customer

star star star star star_border

Ann Huntsville, AL

It is pretty sensitive. It prompted me to test it because it had been about a month.

2 years ago

check_circle

Verified Customer

star star star star star

Alan Fresno, CA

I like the protection just in case if I fall or I'm in danger.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Angel New Haven, CT

I dislike that on the weekends or after hours the call doesn't go through, seems to call it like to a voicemail thing.

2 years ago

check_circle

Verified Customer

star star star star star

Charles Pineville, NC

It was easy to set up. They were very friendly and very helpful.

2 years ago

check_circle

Verified Customer

star star star star star_border

Betty Bakersfield, CA

Easy to put on and off. My husband had the lifeline and he was always hitting it accidentally.

2 years ago

check_circle

Verified Customer

star star star star star

Bruce Wentzville, MO

It works fine they answered right away. They're pretty good.

2 years ago

check_circle

Verified Customer

star star star star star

Brenda Ozark, MO

It is very handy. I think that they communicate well. I think it's excellent.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Carole Decatur, IL

I don't like that it kept flashing. I just tested it last week and it has not been working for a while.

2 years ago

check_circle

Verified Customer

star star star star star

Alyce Lake Placid, FL

When I called them about it having broken they took care of it immediately.

2 years ago

check_circle

Verified Customer

star star star star star

Bonnie Bentonville, AR

I have used it 3 times, and I haven't had any bad luck with it.

2 years ago

check_circle

Verified Customer

star star star star star

Anna Stanton, CA

I tested it once and I pushed the button and the customer service is good.

2 years ago

check_circle

Verified Customer

star star star star star

Alice Chicopee, MA

Works for me, I just tested it like 5 minutes ago. I would recommend them.

2 years ago

check_circle

Verified Customer

star star star star star

Arma Lansing, MI

It's handy. I tested it 2 to 3 months ago and you're very prompt.

2 years ago

check_circle

Verified Customer

star star star star star

Timothy Klausing Albany, OR

Quality device with long lasting batteries and excellent friendly service.

2 years ago

check_circle

Verified Customer

star star star star star_border

Bob Orlando, FL

I am very happy and pleased with it. I've tested it but I haven't have to use it.

2 years ago

check_circle

Verified Customer

star star star star star

Carole

I have tested it a couple times by mistake and the response is very quick.

2 years ago

check_circle

Verified Customer

star star star star star

Antonia

It is fast. It was quick, it was loud and I heard every word he said.

2 years ago

check_circle

Verified Customer

star star star star star

Ann Williamsburg, VA

As soon as we called they answered it. I dropped it and it went off.

2 years ago

check_circle

Verified Customer

star star star star star

Barbara Lapeer, MI

It gives me peace of mind. Every time I need it they were very good.

2 years ago

check_circle

Verified Customer

star star star star star

Sheila Tomassetti Glouster, OH

Fast response, easy to use, many options such as necklace, bracelet, wall mount

2 years ago

check_circle

Verified Customer

star star star star star

Wallace

I like the GPS on my device. I have tested it and it was fine.

2 years ago

check_circle

Verified Customer

star star star star star

Sarah Winters

I have small necklace and it's very comfortable to wear.

2 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Stephanie Sacramento, CA

Prompt response to a call for help. Wrist band is very convenient for me.

2 years ago

check_circle

Verified Customer

star star star star star

Stan Chippewa Falls, WI

It's convenient to handle and I can carry it with me almost anywhere.

2 years ago

check_circle

Verified Customer

star star star star star

Anonymous Pewaukee, WI

When I accidentally bump it it goes off and they answer right away.

2 years ago

check_circle

Verified Customer

star star star star star

Sally Atlanta, GA

It works pretty good I get a quick response when I have to press my button.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Yolonda Portland, OR

I used it once, but one time I fell down and it didn't detect a movement. Their customer support was been okay.

2 years ago

check_circle

Verified Customer

star star star star star

Vincent Iowa Falls, IA

We like that we have a fall protection. I just like how attentive they are.

2 years ago

check_circle

Verified Customer

star star star star star

Venettia Lafayette, CA

It was easy to set up. My mother needed a medical service and so we used it.

2 years ago

check_circle

Verified Customer

star star star star star

Diane McPhail Providence Forge, VA

Have completed two tests & received very prompt & courteous responses.

2 years ago

check_circle

Verified Customer

star star star star star

Connie L Ownby Princeton, TX

Easy to sign up. Knowledgeable, friendly and helpful customer service.

2 years ago

check_circle

Verified Customer

star star star star star

James Marciniec Jamesburg, NJ

My father is using it and they respond immediately when he presses the button.

2 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Keith Westlake, OR

I like the concept of the device, the problem is I cannot get my father to wear the wristband. When I call in nobody answers.

2 years ago

check_circle

Verified Customer

star star star star star

Carol Lee Palo Burghill, OH

Very helpful customer service. Works as it should and it's all in the USA

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Carolyn Ricks Elrod Buford, GA

Can't tell when fully charged; don't know when to charge; charged 12 hours and was told needed to charge longer.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Carol Evans Toms River, NJ

My husband has passed away. I returned this unit expecting a refund as he was unable to use it for the past month. I have received no communications from you

2 years ago

check_circle

Verified Customer

star star star star star

Bart Rinaldi Jacksonville, FL

The device works great. The phone reps respond immediately.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Clair Purviance Utica, MS

The most important review will be if the alert has to actually be used. Right now it provides peace of mind.

2 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Ann Chicago, IL

The watch is crap. Barely holds a charge, doesn't have auto fall detection even though when we ordered it we were told it did. And everything is an added cost.

2 years ago

check_circle

Verified Customer

star star star star star

Wallace San Antonio, TX

I like it because the phone automatically goes off. A good device.

2 years ago

check_circle

Verified Customer

star star star star star

Donald Nutter Whitman, MA

Rapid response when I call. Knowledgeable and polite staff.

2 years ago

check_circle

Verified Customer

star star star star star

John Visalia, CA

They're quick to respond to my tests. It's handy to use as I'm disabled.

2 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous Farmington, MI

I liked that we got a fast response from Medical Guardian. I think the price is high.

2 years ago

check_circle

Verified Customer

star star star star star

Devona Camden, AR

It's so small that I put it on my waist and it wouldn't be noticed.

2 years ago

check_circle

Verified Customer

star star star star_border star_border

Edward

Instructions for set up were not clear. It takes several tries trying to figure out how to do it right.

2 years ago

check_circle

Verified Customer

star star star star star

Carol Schmidt San Jose, CA

They are able to answer my questions ina way I can understand

2 years ago