Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Charles Pineville, NC

It was easy to set up. They were very friendly and very helpful.

3 years ago

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Verified Customer

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Betty Bakersfield, CA

Easy to put on and off. My husband had the lifeline and he was always hitting it accidentally.

3 years ago

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Bruce Wentzville, MO

It works fine they answered right away. They're pretty good.

3 years ago

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Brenda Ozark, MO

It is very handy. I think that they communicate well. I think it's excellent.

3 years ago

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Carole Decatur, IL

I don't like that it kept flashing. I just tested it last week and it has not been working for a while.

3 years ago

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Verified Customer

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Alyce Lake Placid, FL

When I called them about it having broken they took care of it immediately.

3 years ago

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Bonnie Bentonville, AR

I have used it 3 times, and I haven't had any bad luck with it.

3 years ago

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Anna Stanton, CA

I tested it once and I pushed the button and the customer service is good.

3 years ago

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Alice Chicopee, MA

Works for me, I just tested it like 5 minutes ago. I would recommend them.

3 years ago

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Arma Lansing, MI

It's handy. I tested it 2 to 3 months ago and you're very prompt.

3 years ago

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Timothy Klausing Albany, OR

Quality device with long lasting batteries and excellent friendly service.

3 years ago

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Bob Orlando, FL

I am very happy and pleased with it. I've tested it but I haven't have to use it.

3 years ago

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Carole

I have tested it a couple times by mistake and the response is very quick.

3 years ago

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Antonia

It is fast. It was quick, it was loud and I heard every word he said.

3 years ago

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Ann Williamsburg, VA

As soon as we called they answered it. I dropped it and it went off.

3 years ago

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Barbara Lapeer, MI

It gives me peace of mind. Every time I need it they were very good.

3 years ago

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Sheila Tomassetti Glouster, OH

Fast response, easy to use, many options such as necklace, bracelet, wall mount

3 years ago

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Wallace

I like the GPS on my device. I have tested it and it was fine.

3 years ago

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Sarah Winters

I have small necklace and it's very comfortable to wear.

3 years ago Edited January 10, 2024

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Verified Customer

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Stephanie Sacramento, CA

Prompt response to a call for help. Wrist band is very convenient for me.

3 years ago

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Verified Customer

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Stan Chippewa Falls, WI

It's convenient to handle and I can carry it with me almost anywhere.

3 years ago

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Verified Customer

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Anonymous Pewaukee, WI

When I accidentally bump it it goes off and they answer right away.

3 years ago

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Verified Customer

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Sally Atlanta, GA

It works pretty good I get a quick response when I have to press my button.

3 years ago

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Yolonda Portland, OR

I used it once, but one time I fell down and it didn't detect a movement. Their customer support was been okay.

3 years ago

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Verified Customer

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Vincent Iowa Falls, IA

We like that we have a fall protection. I just like how attentive they are.

3 years ago

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Verified Customer

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Venettia Lafayette, CA

It was easy to set up. My mother needed a medical service and so we used it.

3 years ago

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Verified Customer

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Diane McPhail Providence Forge, VA

Have completed two tests & received very prompt & courteous responses.

3 years ago

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Connie L Ownby Princeton, TX

Easy to sign up. Knowledgeable, friendly and helpful customer service.

3 years ago

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James Marciniec Jamesburg, NJ

My father is using it and they respond immediately when he presses the button.

3 years ago

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Keith Westlake, OR

I like the concept of the device, the problem is I cannot get my father to wear the wristband. When I call in nobody answers.

3 years ago

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Carol Lee Palo Burghill, OH

Very helpful customer service. Works as it should and it's all in the USA

3 years ago

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Carolyn Ricks Elrod Buford, GA

Can't tell when fully charged; don't know when to charge; charged 12 hours and was told needed to charge longer.

3 years ago

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Verified Customer

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Carol Evans Toms River, NJ

My husband has passed away. I returned this unit expecting a refund as he was unable to use it for the past month. I have received no communications from you

3 years ago

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Bart Rinaldi Jacksonville, FL

The device works great. The phone reps respond immediately.

3 years ago

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Clair Purviance Utica, MS

The most important review will be if the alert has to actually be used. Right now it provides peace of mind.

3 years ago

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Ann Chicago, IL

The watch is crap. Barely holds a charge, doesn't have auto fall detection even though when we ordered it we were told it did. And everything is an added cost.

3 years ago

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Wallace San Antonio, TX

I like it because the phone automatically goes off. A good device.

3 years ago

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Donald Nutter Whitman, MA

Rapid response when I call. Knowledgeable and polite staff.

3 years ago

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John Visalia, CA

They're quick to respond to my tests. It's handy to use as I'm disabled.

3 years ago

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Anonymous Farmington, MI

I liked that we got a fast response from Medical Guardian. I think the price is high.

3 years ago

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Devona Camden, AR

It's so small that I put it on my waist and it wouldn't be noticed.

3 years ago

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Edward

Instructions for set up were not clear. It takes several tries trying to figure out how to do it right.

3 years ago

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Verified Customer

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Carol Schmidt San Jose, CA

They are able to answer my questions ina way I can understand

3 years ago

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Rosella Koeller Gladstone, MI

Because they are prompt when called and have good quality products

3 years ago

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Don mass Corunna, MI

Pendant broke after about two weeks. It got fixed and replaced but interrupted service

3 years ago

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Doyle Saul Goodyear, AZ

Have had no problems. Product had performed like we were told it would.

3 years ago

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Verified Customer

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ROLINE FENTON Urbandale, IA

It keeps me feeling safer w/o always wanting to have me interact with others.

3 years ago

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Diane Scheffler Brewster, MA

Answered immediately even though it was my mistake. Made sure that I was ok.

3 years ago

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mistake.. Devargas Gardnerville, NV

They answer immediately, even though my calls were by mustake.

3 years ago

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Verified Customer

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Gary M Ross, PhD Riverside, CA

Found through actual experience to be accurate and reliable.

3 years ago