Name: Medical Guardian
Rating: 4.1

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Verified Customer

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Rosella Koeller Gladstone, MI

Because they are prompt when called and have good quality products

2 years ago

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Don mass Corunna, MI

Pendant broke after about two weeks. It got fixed and replaced but interrupted service

2 years ago

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Doyle Saul Goodyear, AZ

Have had no problems. Product had performed like we were told it would.

2 years ago

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ROLINE FENTON Urbandale, IA

It keeps me feeling safer w/o always wanting to have me interact with others.

2 years ago

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Diane Scheffler Brewster, MA

Answered immediately even though it was my mistake. Made sure that I was ok.

2 years ago

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mistake.. Devargas Gardnerville, NV

They answer immediately, even though my calls were by mustake.

2 years ago

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Gary M Ross, PhD Riverside, CA

Found through actual experience to be accurate and reliable.

2 years ago

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Evelyn BOYHER Wentzville, MO

When I accidently pushed alarm,they answered immediately. Very nice

2 years ago

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Peggy Mcelwee Arden, NC

response was fast & efficient when my husband recently fell

2 years ago

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Dorothy Rich Cathlamet, WA

Excellent response was high recommended to me by my doctors office!

2 years ago

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charles Ranta Bensenville, IL

I haven't used it yet but it stays around my neck just fine.

2 years ago

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Susan P. Browne Herndon, VA

So far, no problems or emergencies, only 2 accidental mistakes.

2 years ago

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Daniel Barton Mount Pleasant, SC

I tested the device not long after I got it and my panic button was answered by a recording to leave a message.

2 years ago

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Verified Customer

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Anthony Butler Collierville, TN

My Mom pasted away on 02/25/2022. I have tried to contact Custom Service to end my service for months and been on hold for hour with out reaching anyone. still need help

2 years ago

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Verified Customer

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Damon Dunckel Peoria, AZ

Not impressed, was misled, not satisfied with the quality of the product or the customer service. Can you talk to your house

2 years ago

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Anonymous Moorhead, MN

The one time I used it I had help almost immediately, within 5 minutes.

2 years ago

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Sharon Hayes Tumbling Shoals, AR

Great response time.Fast and friendly service. Good value for service

2 years ago

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Anne I. O'Shea San Francisco, CA

Fairly new to the system but hope to encounter a good experience.

2 years ago

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Alice McPheeters West End, NC

Customer service has been very helpful. Not had to use for emergency yet.

2 years ago

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E L Jesup, GA

I used it and it worked. I liked the promptness of response. I am satisfied with that.

2 years ago

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Verified Customer

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Anonymous Federal Way, WA

They have not tested the device monthly, which I assumed they were going to do so I don't know if that works or not. I would like to have them call me and test the device.

2 years ago

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Verified Customer

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Emma Liberty, KY

I tested it and it's okay.I haven't really had to use it yet.

2 years ago

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Gloria Jean Hetzer Pittsburgh, PA

I pressed the button in error and it was answered within 30 seconds.

2 years ago

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Christina Howard Saint Petersburg, FL

The first time the alarm was pushed, we received an immediate response.

2 years ago

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Verified Customer

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Ed Wentzel Reading, PA

Prompt and friendly responses when calls for assistance were needed...

2 years ago

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Anonymous Granbury, TX

I bumped it and they replied and were very courteous and helpful.

2 years ago

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Dawn Tucson, AZ

My seven year old daughter can use it. They work with you very well.

2 years ago

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Ray Ballard, WV

It seems like a responsible person that answers. They are always right there.

2 years ago

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Eleanor. Myers Cranford, NJ

Comfortable to have on the neck instant call pleasant people to talk to

2 years ago

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Janice Covel Grand Island, FL

They have helped her with the problem and I appreciate what they do

2 years ago

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Verified Customer

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Sandra David's Kewadin, MI

My mother has taken two bad falls and the alarm has not gone off. Already sent back the first necklace alarm for failure to charge

2 years ago

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Verified Customer

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Lisa Brookover Big Rock, TN

I am struggling with getting the call center ter to call back when button is pressed. Can't seem to get help

2 years ago

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Amy Hagy Ivanhoe, VA

Extremely helpful with my first call to ask questions and the with the set up.

2 years ago

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Michael Littleton, CO

Seems like a quality product and customer support has been good.

2 years ago

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Joan Berry Farmington, CT

Reliable response whenever I've tested my device. Ease of use.

2 years ago

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Ken Martins Gardnerville, NV

Have had a number of accidental touches of alert and they have always called.

2 years ago

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Sharon Boushelle Roscommon, MI

The response time is excellent and the people are very friendly!

2 years ago

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Ingeborg Esposito Shelby, NC

Had bumped my device by mistake so it triggered the system and they handled it well

2 years ago

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S New Rochelle, NY

No response from Guardian last night when we tried to return the call. Couldn't even recognize who was calling. Then impossible to respond. Very frustrating.

2 years ago

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Edward Germantown, TN

I like everything. Easy to use. They're very courteous and they're very prompt.

2 years ago

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Anonymous Colorado Springs, CO

Every time I call they have been there answer all my questions to my satisfaction.

2 years ago

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Beverly

I like that it's not complicated. I tested it and it was just fine.

2 years ago

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Janet Jenkintown, PA

It's very easy to use and dependable. I tested it once and they responded immediately.

2 years ago

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Anthony Saint Robert, MO

I think it's great. I've tested it twice so far and it worked well.

2 years ago

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Anonymous Westminster, MD

The device always seems to be in my way. When you talk to the people they're very nice.

2 years ago

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S.

It's very affordable. We always receive an immediate response.

2 years ago

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Michael

Everything is perfect. Support is very quick. It's works very very well.

2 years ago

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Linda Anne Dechant Omaha, NE

So far the equipment has worked well and the customer service is good.

2 years ago

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Nancy Fellinger Huntington, IN

Always answer my calls wi5h questions quickly & very patient

2 years ago

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Bill Murphy Madison, MS

Good product and customer support. Nice people to talk with.

2 years ago