Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Denise L Colwell

Everyone I talked with was caring, honest and without a push to sell me anything.

6 years ago

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Verified Customer

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Sharon Brazell

It is easy, I check once a month to be sure system is working and wear the devices...so easy!

6 years ago

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Carla

I have had no problem with them. They were very helpful in setting up the equipment

6 years ago

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Douglas E Hunlock Creek, PA

The main base is loud enough to hear no matter where you are in the home which I am happy with. I would like the device to be able to be portable.

6 years ago

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Verified Customer

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Margaret Naples, FL

Customer support offered good answers to my questions and I am very happy with the company.

6 years ago

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Rochelle Scottsdale, AZ

We can use it in both Arizona and Illinois. The device is comfortable to wear and is effective.

6 years ago

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Anonymous Paris, IL

The device is comfortable, and easy to use. There seems to be a very quick response.

6 years ago

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Gloria Modesto, CA

Whenever I contact Medical Guardian, it has been very satisfactory. It's easy to put on.

6 years ago

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Delores Yakima, WA

Getting everything set up was painless. Customer service was the most patient and helpful.

6 years ago

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Verified Customer

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Alma Cincinnati, OH

I like how there is no contract to sign up. I use it everyday and they always respond quickly.

6 years ago

Reply from Medical Guardian

Alma, we appreciate the kind words. Stay safe!

Jan. 30th, 2019

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Verified Customer

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Anonymous Goldsboro, NC

I like it so much I wear it every day. It always works when I test it and call in.

6 years ago

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Ronald L Brentwood, CA

I have been able to take a shower with it and have had no issues. The batteries are working great.

6 years ago

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Verified Customer

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Sharon J Sebastian, FL

The shipping was quick. I use it whenever I am in or around my house. I feel very safe with it on.

6 years ago

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Dolores

They were very accommodating and answered all of my questions. It is easy to use.

6 years ago

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Lila And Jerome Skokie, IL

The customer service was very good. They explained the whole thing to me and spent time with me.

6 years ago

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Phil Toccoa, GA

The couple of times that we've used the system, that's been great. It's a little expensive

6 years ago

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Anonymous Duryea, PA

Whenever I accidentally hit the unit or call for help it's an immediate response.

6 years ago

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Verified Customer

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Anonymous Vienna, VA

The customer support has answered my questions. The device seems like it works very well.

6 years ago

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Verified Customer

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Marcella Spanaway, WA

My experience was good. The customer service was on the phone a long time getting it set up.

6 years ago

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Elaine Port Charlotte, FL

The customer service is very accommodating and took time to explain everything to me.

6 years ago

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William

I used customer support to set it up and it was fine. The device seems to be the average in the industry.

6 years ago

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Barbara

My mother is the one that wears it. She has made a mistake and hit it and they did respond, so the responses were good.

6 years ago

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Evangeline

If I have any questions or any issues, they answer. I haven't had any issues with it.

6 years ago

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Anonymous

A friend of mine has the same unit and has been very pleased with hers. The device is easy to use.

6 years ago

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Verified Customer

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Linda Coldwater, MI

It seems kind of big and bulky. I wish more people could afford it to get the fall protection they need. It's a little bit on the expensive side.

6 years ago

Reply from Medical Guardian

Linda, thank you for the feedback. We also wish more people could get the protection that they need and work on providing a variety of devices to meet different budgets. We may also have other products that may better suit your needs if you want something a bit less bulky. If you want to discuss our some additional device options, simply reply to this message with your full name, address and phone number and we will be in touch. Any information shared in your response will not be posted publically. Thanks again for reaching out!

Jan. 28th, 2019

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Verified Customer

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Pamela Danville, IN

The device is easy to use. Everyone from customer service has been very nice and helpful.

6 years ago

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Verified Customer

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Mulik Sugar Land, TX

I've only had to use it once and in 10 minutes they were here. Everything was very nice so I had a good experience.

6 years ago

Reply from Medical Guardian

Mulik, we're happy that we were able to offer you assistance when you needed help. Stay safe!

Jan. 25th, 2019

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Verified Customer

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Anonymous Oak Forest, IL

The customer support met our needs with the set up and everything and the follow up.

6 years ago

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Doris Columbia, MO

I tested the equipment and they come right on less than a minute so that's good.

6 years ago

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Arlyn Naples, FL

Medical Guardian uses the latest technology. Customer service is very professional.

6 years ago

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Jessie Henagar, AL

Customer Service is very thorough and polite. Medical Guardian is an excellent company.

6 years ago

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Verified Customer

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Judy Portland, OR

Medical Guardian really knows what they're doing. The device is very easy to use.

6 years ago

Reply from Medical Guardian

Thank you for the kind words Judy! We're happy that you are satisfied with our services.

Jan. 24th, 2019

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Jacqueline Eaton, OH

Customer service was very helpful through the whole process, and got me a very good deal.

6 years ago

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Donald Sun City West, AZ

They are very attentive, and the device is portable, waterproof, and easy to wear.

6 years ago

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Kathleen Minneapolis, MN

I use Medical Guardian when I leave the house. I wear the necklace around my neck.

6 years ago

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Evelyn Phoenix, AZ

I like how the device is waterproof. Occasionally I run into cellphone reception problem.

6 years ago

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Claire

Customer service responds right when we push the button. I have had a positive experience so far.

6 years ago

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Verified Customer

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Billie Fort Dodge, IA

I like how I can take the device with me at home and on the go. It is a simple device.

6 years ago

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Anonymous Tallahassee, FL

The service they offered was about the same as everyone else and the price was good.

6 years ago

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Sam Detroit, MI

My doctor recommended that I get a Medical Guardian. If you call, they answer right away.'

6 years ago

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Zelinda Tulsa, OK

They were able to get everything figured out over the phone. My mom wears it everyday.

6 years ago

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Wayne Springfield, MO

Each time I have tried to talk to them, I have had a very good response. It is comfortable.

6 years ago

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Paula Skowron

The device is easy to charge. The adjustable lanyard is easy for my mom to use.

6 years ago

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Frances Hall

Very professional, the customer service is great. The response time is immediate

6 years ago

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Kathy Decatur, IL

I can use it when I'm at home or not, I don't have to be in a certain place to use it.

6 years ago

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Mary Jane Rochester, NY

I've talked to them on the phone a few times and they're there if you need them.

6 years ago

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Peter New York, NY

I've been using it for a long time, I wear it around my neck and everything is fine.

6 years ago

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Mindy Hunt

Great customer service provided . Have not had to use the device yet but am happy with equipment and set up

6 years ago

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Gerri

They have answered every question I have ever asked them. It is a good quality product.

6 years ago

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Gloria Louisville, KY

They respond quickly. The necklace makes it a lot easier to receive help in an emergency.

6 years ago