Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Kenneth Williams

Just a good company. Good quality and good service. The product was here on time.

7 years ago

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Verified Customer

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David Cadden

Great product and service. When my mother used it she received prompt and caring service.

7 years ago

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Cheryl Bohner

It has products that suit our situation. Customer service seems to be very good.

7 years ago

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Ida L. Gibson

The products arrived, I activated them, everyone was nice. Fortunately, I have not needed to use it yet.

7 years ago

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Sue Turner

because when I test my buttons last time they thought I was some one else & had trouble getting it all through

7 years ago

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Roger Brown

First test failed. Had to call customer support to resolve the issues. Second test a few days later did work.

7 years ago

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Brad Wirth

Because It works great and the people I hane talkrd to a very courteous and knowlegeable.

7 years ago

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Carolyn

They have been easy to work with. Haven't had to use it, but feel confident with it.

7 years ago

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Carol

so far so good - button was pushed by accident and operator was very kind and understanding

7 years ago

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Kit

Easy to use and has been reliable when tested. Went away for few days and took everything with me.

7 years ago

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Marge

I''ve had several accidental pressures on my call button and they answer immediately.

7 years ago

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Sarah

Product explanation, set up assistance, billing explanation. Haven't had to use service yet.

7 years ago

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CAROL BATES

I haven't had to use it yet, but it was deliverd quickly, is of good quality and was easy to set up.

7 years ago

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Margaret Moore

Good customer service with a good price and a very easy setup with a peace of mind

7 years ago

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Marianne R Boyle

When I hit the button, they respond within a few seconsds. Even when it is hit by accident!

7 years ago

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Barbara Brooksville, FL

I tested it once and the call came in shortly after I received it. The reps call and follow up.

7 years ago

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Frank Pittsburgh, PA

They answered all my questions quickly and I've never had to call them back for any feedback.

7 years ago

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Janet Kirkwood, NY

I accidentally put pressure on the necklace and they called immediately to see if I need help.

7 years ago

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Eileen Orlando, FL

I tested it a month ago and I've had no problems at all. We have nothing wrong with it.

7 years ago

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Michael Manor, TX

Happy with Medical Guardian. I carry it on my neck and I get some help, I test it quite frequently.

7 years ago

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Rose

They are very informed about their products. Everything is fine when I test it and it is reliable.

7 years ago

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Pat Sunnyside, NY

Haven't been able to use it and I've been at it for several weeks and I'm not able to hook it up. I am not happy at all.

7 years ago

Reply from Medical Guardian

Thank you for the review! We are sorry you felt your experience was less than satisfactory. We will send you a private message to get your contact information to look into the issue further. Thank you again for your review, and have a great day!

Jun. 21st, 2019

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Verified Customer

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Joseph

Medical Guardian is very friendly and sufficient and having the device gives me peace of mind.

7 years ago

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Anonymous

I test it every month and it works fine. They always answer my questions when I call them.

7 years ago

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Anonymous

It is a necessity, I don't like or dislike it. The company and customer support is fine.

7 years ago

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Karen

I've tested it a couple of times. It is more comfortable on my wrist than the necklace.

7 years ago

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Stephen

It is available and it is reliable. When I test it, it works. They have always been responsive.

7 years ago

Reply from Medical Guardian

Hi Stephen, we're happy to be there for you! If you ever do need it, rest assured we will get you the help you need. Thank you so much!

Jun. 19th, 2019

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Verified Customer

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Anonymous

I feel the other week and it alerted the operator. I haven't found anything I dislike.

7 years ago

Reply from Medical Guardian

Aloha! Oh my! We hope you're okay and doing better now. Although you fell, we're glad the device did its job and alerted the operator. Thank you so much for being a valuable customer!

Jun. 19th, 2019

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Sarah Joplin, MO

The device is convenient and it was a pretty good value. I trust Medical Guardian.

7 years ago

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Russell Washington, PA

It is working fine. I haven't had any issues. Customer service was good with activation.

7 years ago

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John Cudahy, WI

My husband loves it. Customer support is really good. I would recommend them to all my family.

7 years ago

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5 Franklin, TN

Haven't used it yet, but I tested it out 3 weeks ago and everything was working fine.

7 years ago

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5 Herrin, IL

Device is handy. I tested it once and had no problems. Medical Guardian has been very helpful.

7 years ago

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5 Clinton, SC

On the phone they were very kind to me so I'm very pleased with Medical Guardian.

7 years ago

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5

I have the the wrist watch and it's hander than having something around your neck.

7 years ago

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JoAnn Vila

Good customer service and easy equipment set up. Quick response during testing.

7 years ago

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Robert P Felix Provider

when ever I need to use the device I haven't had a problem. It give me peace of mind

7 years ago

Reply from Medical Guardian

Hi Robert, we hope you don't have any emergencies at all but if you do, we're happy you have one our devices to keep you protected! Thank you so much!

Jun. 14th, 2019

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Roger Hilliard. Joanne's son.

Explained operation very carefully. Do a test call every month to assure system keeps working.

7 years ago

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Lynda Hathorn

I have not needed them but someone close to me has. She received help immediately! Great to know!

7 years ago

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Theresa Maidard Inglewood, CA

I have not needed to use it I have not had any emergencies. However I carry the accessories at all times.

7 years ago

Reply from Medical Guardian

Hi Theresa,

We hope that you never have to use it but it is always there to help you in case of an emergency. Thank you so much for choosing Medical Guardian!

Jun. 1st, 2019

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Verified Customer

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Mary Hines Coalgate, OK

Medical guardian was there when I needed them. I was having a heart attack and the saved my life.

7 years ago

Reply from Medical Guardian

Hi Mary,

We hope you are okay, first and foremost. We're sorry to hear that you had a heart attack but are happy that you had one of our devices which saved your life. This is why were are here! Thank you for choosing Medical Guardian.

Jun. 3rd, 2019

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Verified Customer

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Rebecca Harding

I have not had the opportunity to use it for help. I am glad, when I did a security check all went fine.

7 years ago

Reply from Medical Guardian

Hello Rebecca,

We hope that you never have to use it but it is always there when you need it. Thank you!

Jun. 3rd, 2019

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Arline Raabe Denver, CO

Efficacy and product design. The only problem is that wrist band monitor keeps falling apart

7 years ago

Reply from Medical Guardian

Hello Arline!

Thank you for review. If you are having issues with your wristband, please give us a call at (800) 313-1191 and we'll be happy to help out.

Thank you!

Jun. 3rd, 2019

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Carmen

I feel safe. They call me right away when I accidentally push the button and ask if I am okay.

7 years ago

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Robert

I am very satisfied with it. The manufacturer is cheaper than what I had and the guy was very helpful.

7 years ago

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Trenia

It doesn't work and I don't like anything about it. It did not arrive on time and I am still waiting for a different one. The only thing that was great was the lady that I spoke to when I called to cancel.

7 years ago

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Emil

Everything is working fine. I check once a month to see if it works out. I think it is pretty good.

7 years ago

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Thelma

I live alone and it really helps me and I feel protected whether I am traveling or at home.

7 years ago

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Anonymous

The time I tested it, everything went so smooth. It is easy and comforting, I am glad I have it.

7 years ago

Reply from Medical Guardian

Hello, We're glad everything is smooth sailing on your end. Thank you!

Jun. 4th, 2019

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Verified Customer

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Olive Jane North Fort Myers, FL

Feel safe wearing it. It is a little heavy but I guess it has to be because I have the GPS.

7 years ago

Reply from Medical Guardian

Hello Olive,

We're glad that you feel safe with this potentially life-saving device! We're here to be your little guardian angels. It sounds like you may have one of our all-in-one units which have everything built in, so it may be a little heavier than the other non all-in-one units. Being able to communicate with an operator straight through the device is a huge plus for our customers. Thank you for choosing Medical Guardian!

Jun. 5th, 2019