Name: LifeStation
Rating: 4.5

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Verified Customer

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Helen

I've never had any trouble, I just have to check it every month.

5 years ago

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Verified Customer

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Charles Carlsbad, CA

The customer service is always interested in how we are doing.

5 years ago

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Verified Customer

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Patricia Ligonier, IN

It came unplugged by accident and they were right there to take care of it.

5 years ago

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Sallie Pleasanton, CA

Customer service is very polite and nice. They are very responsive to alarms.

5 years ago

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Verified Customer

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Edna Cincinnati, OH

When I called a couple times, they answered right away. Great response time.

5 years ago

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Verified Customer

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George Johnstown, PA

I am concerned about the use of the product when I am outside. The service is available to me when I need it.

5 years ago

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Verified Customer

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Francis & Gabriel Hicksville, NY

Customer service has always been available to help assist us in any way.

5 years ago

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Verified Customer

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Mary Jane Rochester, MI

The device itself is convenient and gives me a prompt response.

5 years ago

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Verified Customer

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Mary Saraland, AL

The bracelet is handy, and they are helpful whenever we have to call in.

5 years ago

Reply from LifeStation

Thank you Mary!

Nov. 9th, 2018

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Verified Customer

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Janice

You can hear it loud and clear, and they're there for you when you really need them.

5 years ago

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Charles & Patricia Indianapolis, IN

Every time I've called in they've had a good and quick response.

5 years ago

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Jean

They are very dependable, I get my bill regularly and pay it. There's no interruption of service.

5 years ago

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Anonymous Topeka, KS

It could be cheaper, but they are there for you when you need them.

5 years ago

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Verified Customer

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Anonymous Idaho Falls, ID

Sometimes it takes quite a long time for them to answer. The device is small and easy to use.

5 years ago

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Verified Customer

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Myrna Lawson Albuquerque, NM

When we pushed the button, it took awhile for somebody to respond to come onto the line.

5 years ago

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Verified Customer

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Wil & Alma Moreno Valley, CA

It's fine and convenient and it worked. The customer service does very well.

5 years ago

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Lorraine

Every time I've called with problems, they have been resolved.

6 years ago

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Verified Customer

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Laura San Francisco, CA

The only time I've had to use it, they take care of the issue.

6 years ago

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Sondra Jamestown, CO

I like that I am able to use this service through the use of a landline.

6 years ago

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Verified Customer

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Ronald E

The service is accurate, and they answer the phone when there is a problem.

6 years ago

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Verified Customer

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Judith Santa Rosa, CA

The support system set up is easy to speak to and get answers to my questions.

6 years ago

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Verified Customer

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Kathleen West Sacramento, CA

Sometimes I have a hard time getting a hold of somebody, and the device isn't that attractive.

6 years ago

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Verified Customer

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Anonymous

I had a pleasant experience in dealing with customer service. The service works fast.

6 years ago

Reply from LifeStation

Thank you for taking the time to write a review!

Nov. 6th, 2018

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Verified Customer

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Bertha Roebuck, SC

The device offered works great. Customer service has a great response time.

6 years ago

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Verified Customer

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Charlotte Woodstock, IL

When we've pushed the button, we got results from the customer service.

6 years ago

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Verified Customer

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Gene Bakersville, NC

The device is comfortable and good. It's lightweight and convenient.

6 years ago

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Verified Customer

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Margaret Marion, AR

They're prompt and accurate in responding to the alert. It's always worked.

6 years ago

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Verified Customer

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Justine Millers Creek, NC

I accidentally pushed it a couple of times and they've answered immediately.

6 years ago

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Anonymous

The few times we've called, they've been prompt and given us a courteous response.

6 years ago

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Verified Customer

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Sharron Newport News, VA

They always answer when I call. The device is light weight and easy to use.

6 years ago

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Verified Customer

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Dave Fresno, CA

The price was the best thing for me. Everything has been working just as they said it would.

6 years ago

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Verified Customer

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A.B

I have a problem with the cable going loose, but they are there when I call.

6 years ago

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Anonymous Winnetka, CA

They are courteous, knowledgeable, and usually have a very quick response.

6 years ago

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Anonymous Lawrence, KS

The price was really good, and they always give me the information I need.

6 years ago

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Verified Customer

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Mary

Even if I pushed it accidentally, they're always cooperative and nice to me.

6 years ago

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Bettye

Every time I needed them, they were there to answer the call.

6 years ago

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Verified Customer

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Donna Surprise, AZ

I broke my cord that I wear around my neck and I called and the woman I talked to was very rude and the cord that was sent to me was is too big and I don't even wear it.

6 years ago

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Verified Customer

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Mark

We have been with LifeStation for almost a year now, and we have never ran into problems.

6 years ago

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Verified Customer

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Karen

The only downside is how easy it is to set off the alarm on your device. I have had mine go off way to frequently.

6 years ago

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Verified Customer

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Michael Pell City, AL

They've been good for what we need but the device is a little long.

6 years ago

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Verified Customer

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Ann Sacramento, CA

The customer service has answered all my questions when I had them.

6 years ago

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Verified Customer

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Terry Micheal Modesto, CA

The device really works accurately and they respond very promptly.

6 years ago

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Verified Customer

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Rebecca Gwinn, MI

The customer service is always nice. The device is very reliable.

6 years ago

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Verified Customer

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Ruth Parkersburg, WV

I bumped it 2-3 times and it rang. They've always answered when I've bumped it.

6 years ago

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Verified Customer

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Kramdel Colo, IA

If I push the button accidentally, they respond right away. It's immediate.

6 years ago

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Verified Customer

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Leanna Colorado Springs, CO

I wear it every day and it's really light weight and it doesn't bother me.

6 years ago

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Anonymous Santa Rosa, CA

They've been very attentive as far as answering when I've tested it.

6 years ago

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Verified Customer

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Eleanor Ocala, FL

LifeStation did what it advertised. They have been good at answering my calls when I need them.

6 years ago

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Verified Customer

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Maddy Newport Beach, CA

Customer service was nice, but the device didn't work from the other room. You had to be close to the monitor to use it.

6 years ago

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Verified Customer

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Olga

The customer service is pretty good. I feel like the wristband could be a little bette constructed.

6 years ago