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LifeStation

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Arlene

always there and quick response, been using service for a few years now

5 years ago

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Reply from LifeStation

Thanks Arlene!

Oct. 14th, 2019

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Mark Weston, son and caregiver for Margaret Weston who uses your service.

Their response time and constant vigilance, always ready to send support.

5 years ago

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Reply from LifeStation

Thank you for taking the time to write a review Mark!

Oct. 14th, 2019

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Loveda

Always quick to respond to ma calls, when I was ill and injured.

5 years ago

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Reply from LifeStation

Thank you Loveda!

Oct. 14th, 2019

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Al

easy to set up and use for a senior citizen, billing is easy

5 years ago

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Reply from LifeStation

Thank you Al!

Oct. 14th, 2019

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George F. Keck

they have always met my expectations, I feel confident in using this service

5 years ago

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Reply from LifeStation

Thank you for the review George!

Oct. 14th, 2019

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Marie

Most times they respond quickly. Customer service had me waiting over 20 minutes.

5 years ago

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Reply from LifeStation

Thank you for your feedback Marie!

We are working on making the customer service wait times more reasonable for our users.

Oct. 14th, 2019

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Louise

They very quick answering but would love for them to have greater range.

5 years ago

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Reply from LifeStation

Thank you for your feedback Louise!

Oct. 14th, 2019

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John

Always courteous and quick to respond when I do monthly testing.

5 years ago

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Reply from LifeStation

Thank you for the review John!

Oct. 14th, 2019

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Jan Pooler, GA

The system has been clear and thankfully I've not had an emergency.

5 years ago

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Reply from LifeStation

Thank you for taking the time to write a review Jan!

Hopefully you will never need to use the device but when you do you can feel comfortable knowing that we will be on the other end waiting to help you however we can.

Jun. 4th, 2019

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Anonymous Ravenna, OH

I have the necklace and a bracelet and I like that really well.

5 years ago

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Ann Marie

LifeStation is a good company from what I know. The quality of the device is very good.

5 years ago

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Dottie Greenwood, SC

The customer support is always there. The battery seems to not last very long.

5 years ago

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Anonymous Pinson, AL

I like everything about the device. It's well worth the money.

5 years ago

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Djara

I tested it and it was fine. I'm fully satisfied with the device.

5 years ago

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Joseph Chandler, AZ

LifeStation called me back twice when I have fallen. It works.

5 years ago

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Beatrice bell

i have had very good support with Lfe station plus very cost effective

5 years ago

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Reply from LifeStation

Thank you for taking the time to write a review Beatrice!

May. 15th, 2019

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Pat Ligon

Reasonably priced, no hard sell, easy to install, prompt answer in an emergency

5 years ago

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Reply from LifeStation

Thank you for taking the time to write a review Pat!

May. 8th, 2019

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Bobby Hutchinson

NEVER HAD A ISSUE ARE CONCERN, GOT A QUICK RESPONSE AND HELP WHEN NEEDED.

5 years ago

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Reply from LifeStation

Thanks Bobby!

Apr. 30th, 2019

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Vincent P Morris

good customer service Always on time with alert calls.Excellent product.

5 years ago

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Reply from LifeStation

Thanks for the review Vincent!

Apr. 30th, 2019

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David Sbaffi

The service is great and the people I have talked to have been great.

5 years ago

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Reply from LifeStation

Thanks David!

Apr. 23rd, 2019

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Paul

The recent instructions to set-up the unit included a phone number that I was not able to make contact with.

5 years ago

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Reply from LifeStation

Thank you for your feedback Paul.

I am sorry to hear that the number you received was unable to be called. If you still require assistance with the device please call our customer service line at 800-998-2400 and they should be able to help you with anything you need.

Apr. 23rd, 2019

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Mike Epple

Great service. Very responsive. Friendly and caring when contact by parents.

5 years ago

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Reply from LifeStation

Thank you for taking the time to write a review Mike!

Apr. 23rd, 2019

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Anonymous

It's okay for what I need but it doesn't reach the farthest that I go.

5 years ago

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Barbara

When I need the customer support, they were very responsive.

5 years ago

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Sandra

The contract said that they would send us a prepaid box to return the LifeStation equipment and they didn't.

5 years ago

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Ronald

They've always been very responsive and they're very prompt.

5 years ago

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Patricia Rinker

Great service, low price, trouble free product and it gives me peace of mind!

5 years ago

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Reply from LifeStation

Patricia, we’re happy to hear that you have peace of mind with our device. Thank you so much for taking the time to write a review.

Mar. 14th, 2019

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Keith Whitmer on behalf of Mary Whitmer Beaver Falls, PA

Sometimes it takes more than a minute to get a response. On one occassion there was no response at all.

5 years ago

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Reply from LifeStation

Thank you for your feedback Keith.

We will take a look at your account to make sure that the signals are properly being received/sent by your device. All button presses should receive a response from our monitoring center so this is something that we will strive to resolve as soon as possible.

Mar. 5th, 2019

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Donna

I like that the color isn't black so it doesn't stand out as much.

5 years ago

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Reply from LifeStation

Thanks for the review Donna!

We have a variety of colors available so that each customer can be as comfortable as possible when using our device.

Feb. 11th, 2019

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Margaret Tallahassee, FL

I can totally depend on them if I fall. It has an economical price.

5 years ago

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Marcia Scarsdale, NY

They have been pretty responsive to my questions. The device will just power off at random times.

5 years ago

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Anonymous

The only downside to the device is that it is only useful around your house. You can't go to the store with it.

5 years ago

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Reply from LifeStation

Thanks for the review Anonymous.

We do offer a mobile GPS device that works anywhere in the country. You would be able to go to the store and still be protected with this device.

If you are interested please call our customer service line and they can talk to you about our available options.

Feb. 11th, 2019

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Marjorie Seymour, IN

They are always kind and very informative. I like wearing the unit.

5 years ago

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Marlene Henderson, NV

The device is very handy and is always available. It is a little expensive.

5 years ago

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June & Floyd

My LifeStation makes me feel very safe. I like that it works outside my house.

5 years ago

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Reply from LifeStation

Thank you for taking the time to write a review June and Floyd!

Having the device work outside the house is crucial in today's world when people are trying to be more independent now than ever.

Feb. 11th, 2019

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Anonymous Blanchard, MI

The customer service comes right on as soon as you push the button.

5 years ago

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Dorothy Los Angeles, CA

When you call them, they are here and they answer right on time.

5 years ago

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Nila Troy, MO

There is a customer representative there when I push the button.

5 years ago

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Joan French Washougal, WA

Easy to get in touch with and they are so pleasant and helpful.

5 years ago

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Reply from LifeStation

Thank you for the review Joan!

Dec. 3rd, 2018

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Trudy Royersford, PA

When the call button is used, LifeStation response time is excellent.

5 years ago

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Reply from LifeStation

Thank you for the review Trudy!

Nov. 14th, 2018

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Betty Fly Newark, DE

They have always answered my calls and have been polite everytime.

5 years ago

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Reply from LifeStation

Thank you Betty!

Nov. 14th, 2018

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Dorothy "Dale" Wood Bigelow, AR

because where I live, they have always got someone to me in no time at all.

5 years ago

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Reply from LifeStation

Thanks Dorothy!

Nov. 14th, 2018

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Robert harms Walnut Creek, CA

prompt response and replaced disfunctional unit without question

5 years ago

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Reply from LifeStation

We would never want you to have a device that does not operate 100% properly.

Thank you for writing a review Robert!

Nov. 14th, 2018

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Dorothy Harrisburg, PA

It's very handy, I love it. This thing goes off and they'll call me.

5 years ago

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Sherry Portland, OR

When I have called and needed help, they're right on the ball.

5 years ago

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Bert Rockledge, FL

They're fast and everything they did, they take care of whatever.

5 years ago

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Bhagwanti

When the button goes off, they take a little time to get on the phone to see if everything is okay.

5 years ago

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Rudolph Pittsburgh, PA

If I hit the button accidentally, somebody asks if I need help.

5 years ago

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Pam Beaverton, OR

It is very easy to wear and the price is better than similar products.

5 years ago

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Anonymous Diablo, CA

It was set off when I wasn't home and it took a long time for them to get here.

5 years ago