Name: One Call Alert
Rating: 4.5

check_circle

Verified Customer

star star star star star

Glenda Wheat Heavener, OK

The company was always were responsive & prompt when testing the unit

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Teresa Corgill Lenora Prater Pipe Creek, TX

Great service until about a month ago. Problems since then, and very little support from One Call Alert.

4 years ago

Reply from One Call Alert

Hi Teresa! We are very sorry to hear about your experience. We would like to resolve any issues you are experiencing, what is the best number to reach you on? Or you can reach us at 800-433-6042. We look forward to speaking to you. Thank you for being a valued part of the One Call Alert family!

Sep. 18th, 2019

check_circle

Verified Customer

star star star star star

John Oxford, PA

Because there's no hesitation of a waiting period after the button is push

4 years ago

check_circle

Verified Customer

star star star star star

Barbara McLeod

easy to contact, reliable when help needed, price is reasonable

4 years ago

check_circle

Verified Customer

star star star star star

Evelyn

It makes me feel safer because I live alone. They always answer right away.

4 years ago

check_circle

Verified Customer

star star star star star

Melba Washington, IN

Everything is working good when I test it. I haven't had any problems with it.

4 years ago

check_circle

Verified Customer

star star star star star

Sharon Chesapeake, VA

When I have needed them they've been fast in calling me back.

4 years ago

check_circle

Verified Customer

star star star star star

George Alton, IL

Always very friendly. We tested it once a month and it always worked.

4 years ago

check_circle

Verified Customer

star star star star star

Hubert Blackey, KY

We tried other companies that didn't work and this one works.

4 years ago

check_circle

Verified Customer

star star star star star_border

anonymous Belmont, NY

I haven't had any problems. Whenever I have tested it they've been good about it.

4 years ago

check_circle

Verified Customer

star star star star star_border

Deborah Cabot, AR

Prompt and patient and you talk to one person. It's handy it's just a little heavy.

4 years ago

check_circle

Verified Customer

star star star star star

George Milwaukee, WI

They're very alert and considerate. I've used them several times.

4 years ago

check_circle

Verified Customer

star star star star star

Libby Clarksville, TN

Even when I accidently hit the button they were right there answering.

4 years ago

check_circle

Verified Customer

star star star star star

Mary Lubbock, TX

I fell and broke my hip and I hit the button and I got help immediately.

4 years ago

check_circle

Verified Customer

star star star star star

Christine Seminole, FL

I get to the operator okay and don't have any trouble with this device.

4 years ago

check_circle

Verified Customer

star star star star star

Brenda Thomasville, GA

One Call Alert answers the alert very quickly. We tested it several times.

4 years ago

check_circle

Verified Customer

star star star star star

Martha Arlington, TX

I test my One Call Alert on the 1st of the month and they are good

4 years ago

check_circle

Verified Customer

star star star star star

Philip Waco, TX

Mobile unit connects from everywhere I am at. Callers are helpful knowledgeable and concerned about my well being.

11 months ago

check_circle

Verified Customer

star star star star star_border

Thomas Volkman Appleton, WI

Good system for the price point especially considering you don’t need a land line. Should be noted that the pendant needs to be charged weekly.

11 months ago

check_circle

Verified Customer

star star star star star

Kevin Hastings, MI

It is working great. I haven't had to actually use it. But when I fell, it responded right away and I canceled it. So very easy to you

1 year ago

check_circle

Verified Customer

star star star star star_border

Garry Schlesinger Carmi, IL

Takes too long for operator to answer (too many rings). Doesn't stay on line while contacting 911 or until emergency responders are on scene to offer any assistance.

1 year ago

check_circle

Verified Customer

star star star star star_border

Jewell Lawrenceville, GA

Easy set up. If it senses a fall it calls her, no answer it calls 911. 4/5 because necklace button is cumbersome and watch must be close to it to work

1 year ago

star star star star star

Katherine Tim West Palm Beach, FL

I live alone, I am 91 years old ,so j like knowing that i have can get help fast !!

1 year ago

star star star star star

Sherry Homer, AK

I live alone. This product provides me comfort and security. I no longer worry about! falls or being able to reach help if needed.

1 year ago

star star star star star

Donna Clarkesville, GA

Purchased for an elderly parent. Only one false alarm while getting acclimated to the device. Monitoring company was very professional and helpful.

1 year ago

star star star star star

Roxanna Wenatchee, WA

They have been every responsive if and when my sister has a problem and even when she accidently sets off her alert bracelet or pendent.

1 year ago

star star_border star_border star_border star_border

Audrey Fitzpatrick Whiting, NJ

Absolutely the worst experience ever They debited money from my account without permission overdrew me I called them they refused to refund the money that day how can you do that to someone who lives on a fixed income you had no permission to debit yet you did anyhow and took no responsibility for your error was rude then said they won't refund me until I return the equipment and then it will be prorated how dare you shame on you horrible company don't use them

3 years ago

Reply from One Call Alert

Hi Audrey, We received your review and we would like to apologize for any inconvenience that you have experienced. At OneCallAlert we pride ourselves in providing a great experience to our customers. We would like to contact you to further assist with your account. What would be the best number for us to reach you on? You can also reach us directly by dialing 800-913-9098 Option 3. We look forward to speaking with you soon.

Feb. 12th, 2021

star star star star star

Nick Barbaro Mesa, AZ

Great product, worked as advertised. Gave us peace of mind with my Mother-in-law. Cancellation and return of the unit was seamless!

5 years ago

check_circle

Verified Customer

star star star star star

Lois Johnston Richmond, IN

I have accidently hit the button and the quick response.

1 year ago

check_circle

Verified Customer

star star star star star

Woods Prairie Du Sac, WI

Great service so far. Very helpful with the initial setup

1 year ago

check_circle

Verified Customer

star star star star star

Marjorie Swift Bridgeton, NJ

I feel safer wearing the One Call It us very sensitive.

1 year ago

check_circle

Verified Customer

star star star star star_border

Floris Van De Ven McMinnville, OR

Very good to excellent; easy to set up and quick to getup to speed.

1 year ago

check_circle

Verified Customer

star star star star star_border

Jackie MERRELL Elkton, TN

Battery life is not what I expected. Everything else is good.

1 year ago

check_circle

Verified Customer

star star star star star

Linda Fosler Monterey, CA

It has broad features that meet my husbands needs

1 year ago

check_circle

Verified Customer

star star star star star

Charles Lyon Syracuse, NY

Easy to work with, friendly folks on the phone

1 year ago

check_circle

Verified Customer

star star star star star

B H Terrill Oklahoma City, OK

Courteous from the very first contact & installation

1 year ago

check_circle

Verified Customer

star star star star star

Roger Bouchard Evergreen Park, IL

Great products and service! Easy to set up. Comfortable.

1 year ago

check_circle

Verified Customer

star star star star star

Mike Sevick Burlington, WI

The equipment and customer service was fantastic.

1 year ago

check_circle

Verified Customer

star star star star star

Wanda Malone Gloria Labat Los Angeles, CA

Easy hook up and helpful customer service

1 year ago

check_circle

Verified Customer

star star star star star

Clara Freiss Wantagh, NY

hit it by accident received a response immediately

1 year ago

check_circle

Verified Customer

star star star star star

George West Rio Rancho, NM

They are a much better system than I used to have.

1 year ago

check_circle

Verified Customer

star star star star star

Carol F Greenfield Lady Lake, FL

Very sensitive response..makes me feel safe.

1 year ago

check_circle

Verified Customer

star star star star star

Pat Kelsay American Fork, UT

they are very fast to respond, even to false alarms

1 year ago

check_circle

Verified Customer

star star star star star

Alan taksey Orlando, FL

Answer immediately & allow me to cancel call first

1 year ago

check_circle

Verified Customer

star star star star star

Mark Coventry Canton, OH

great customer service and excellent response time

1 year ago

check_circle

Verified Customer

star star star star star

Esther Kirk Riverview, FL

Easy to take gps with me when Ieave home.

1 year ago

check_circle

Verified Customer

star star star star star

Stacy Fox Bend, OR

Very easy to contact and get assistance.

1 year ago

check_circle

Verified Customer

star star star star star

SYLVIA MURRAY North Charleston, SC

Easy to use. Excellent customer service and support.

1 year ago

check_circle

Verified Customer

star star star star star

Ann Sharpes, FL

Every level of customer service is great and professional.

1 year ago

check_circle

Verified Customer

star star star star star

Laura Disbro Willoughby, OH

I like it that it tells me when battery is low

1 year ago