Name: One Call Alert
Rating: 4.5

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Verified Customer

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clinton mcchesney Le Mars, IA

the system works as advertised! and is easy to use. customer service is very good!

2 years ago

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Ellen Redmond, WA

One Call Alert is easy to use and it is easy to reach a customer service person.

2 years ago

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Blanche Loudonville, OH

Every time so far that I have fell down or forward they have made sure I haven't needed help.

2 years ago

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Alice James Cornelius, NC

It keeps track of the person just like it stated! Also the customer service is outstanding!

2 years ago

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Claire Burlington, NC

I needed it the day after I installed it and they were very fast at communicating.

2 years ago

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Vita Mazzola Roslyn, NY

#4 the alert in my bedroom in order to answer it I HAVE TO I have to the den which is 2 rooms away..I have called

2 years ago

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Carla Malloy Oskaloosa, IA

My mother fell and the quick response and procedures by One Call worked perfectly! Thank you!!

2 years ago

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Alice Haub Saint Louis, MO

They are very helpful and answered all my questions and replaced my wrist alarm at no cost

2 years ago

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Patricia A Young De Bary, FL

Because they reached my kids and neighbor to alert them as to my alarm went off.

3 years ago

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Grace Martin Waynesboro, PA

Always there to answer questions and they take the time to answer questions and all concerns

3 years ago

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Christina Patrick Ellenton, FL

They have been great when I have questions and also when my mom has hit the button.

3 years ago

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JoAnne Amherst, OH

Was friendly during false alarm! Explained it happens often when first using the product.

3 years ago

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Shannon Littleton, CO

The band is too long but we like it okay. One time we pressed it inadvertently and they were very quick to call me.

3 years ago

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Verified Customer

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Mary

Haven't really used them. there is only one bar that show up on the main machine. I did a test and you could hardly hear the person.

3 years ago

Reply from One Call Alert

Hi Mary, We received your review and would like to contact you to further assist with any concerns you have about the equipment. We apologize for any inconvenience that you have experienced. At OneCallAlert we pride ourselves in providing a great experience to all our customers. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 800-913-9098 Option 1. We look forward to speaking with you soon.

Nov. 24th, 2020

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Robert

They’ve been very good. It is working fine, the person came on. The equipment seems to be good.

3 years ago

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Roy

I like the whole system. They were right on the ball when I pushed the button. They were really helpful.

3 years ago

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Mercedes

When I called for services, they were very helpful. It seems to work fine and it is easy to use.

3 years ago

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Jason

They were very helpful with the initial set up. I like the convenience of the device.

3 years ago

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Joseph

Customer service is good. The medical alert device is reliable. I would recommend them.

3 years ago

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Karen

I like everything about one call alert. They have answered all my questions and done what needed to be done.

3 years ago

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Edwin

Initial testing went flawlessly. They took the time to walk my mom through the whole process.

3 years ago

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David Bellevue, NE

I have received no support at all. I am still trying to find out what I have to do to set it up. It is doing me no good. I would be much happier with feedback to set it up.

3 years ago

Reply from One Call Alert

Give us a call! We would be happy to assist you with testing your equipment. With your system, there should have been a quick start guide included in the box, which provides steps to get started, as well as, provides our phone number for Tech Support. Tech Support is more than happy to assist you with setting up your service, please dial 800-931-9098, M-F 8am-8pm EST & Sat/Sun 9am-6pm EST.

Sep. 28th, 2020

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Verified Customer

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Dorothy Jones Groveport, OH

Because my dayghter pushed the button by mistake and one call immediately was there

3 years ago

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Verified Customer

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Anonymous Farmerville, LA

One Call Alert is the top one. It is real simple. When we tested it, it worked fine.

3 years ago

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Verified Customer

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Joyce Inglewood, CA

It’s excellent when I test it. I have it for safety. They are a good, professional company.

3 years ago

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Verified Customer

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Connie Watkins Charleroi, PA

Thoroughness of staff to answer questions and the product works as it was designed to work.

3 years ago

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Verified Customer

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Anonymous South Elgin, IL

The team of people are responsive and helpful. The device is easy to use and works.

3 years ago

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Verified Customer

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Betsie Tacoma, WA

One Call Alert was very helpful getting it all set up. The device is very convenient.

3 years ago

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Eli Sun City, AZ

They are always there and it is easy to use. Everything works fine so that’s great.

3 years ago

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Arloa Modesto, CA

My husband had a fall when no one was home with him but they were alerted and it was really speedy.

3 years ago

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Mark Clinton Township, MI

The peace of mind they provide is the best thing about it. So far the device works pretty good.

3 years ago

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Verified Customer

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Glenda Jonesville, LA

They were very good to talk to. They understood what I wanted and I was very satisfied.

3 years ago

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Madeline Green Valley, AZ

Very quick response on an accidental call. I think you have been very good and quick.

3 years ago

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Julia Charlotte, NC

Quick to respond and very thorough in making sure my mom is ok before disconnecting.

3 years ago

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Rob Auburn, WA

so far there has been no issues, got it for my dad only had a couple of months would like to wait 6 months to complete survey.

3 years ago

Reply from One Call Alert

Thank you for your feedback, Rob!

Jun. 11th, 2020

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Verified Customer

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Anonymous Pottsville, PA

They call and check on me. I used it by accedent one time and they answered so they are there for me when I need them.

3 years ago

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Verified Customer

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Jennifer Whitesville, KY

I've called them a couple of times. They answer the question for me and have been phenomenal.

3 years ago

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Verified Customer

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Anonymous Jacksonville, NC

When I tested it, it worked very quickly. They help me and call all the time to help you.

3 years ago

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Verified Customer

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Robert Needville, TX

You guys follow through what you say you'll do. Give sme security and peace of mind.

3 years ago

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Anonymous Twin Falls, ID

Everyone is so enjoyable to deal with, very caring and positive. Just a great service.

3 years ago

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Karin H Huntley Ooltewah, TN

Good equipment, good service, have checked with other companies, I decided on Call One

3 years ago

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Pamelia I am Susan's sister

Very knowledgeable and courteous. Never once did I feel as though I was being sold on something

4 years ago

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Denise fisher

Nice sales people not pushy easy set up every thing about this system have been very easy !

4 years ago

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Shirley Roberts

The service was very professional. Cody was kind and considerate. We need more like him.

4 years ago

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Ralph Rocklin, CA

They responded to my test and prior actual emergency calls in a very timely manner.

4 years ago

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Kim

When I needed an ambulance, they responded more efficiently then 911 dispatcher.

4 years ago

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Aleta Locust Valley, NY

Because they are responsive. Nice to know help is available from pushing a button on a necklace

4 years ago

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Edward Morrow El Paso, TX

It is a relief to know that your loved one can get help when you are not with them.

4 years ago

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Anonymous Port Charlotte, FL

I used it in the bathroom and I was pleased with them and someone got me out of the bathroom.

4 years ago

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Verified Customer

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Linda West Palm Beach, FL

Easy to talk to and are very nice. I love it, I am definitely not leaving the company.

4 years ago