Name: Medical Guardian
Rating: 4.4

check_circle

Verified Customer

star star star star star

Dorothy

It just gives me peace of mind with my mother. It is a nice addition to all the other security we have in the house and I appreciate that. When we tested it, it was very prompt.

4 years ago

check_circle

Verified Customer

star star star star star

Joyce Keller, TX

The lady in customer service stayed on the phone with use for a good while until everything was straightened out and it was working properly. The device is very handy. It is the best.

4 years ago

check_circle

Verified Customer

star star star star star

Tim

Excellent customer service ( extra characters to meet the idiotic"minimum" requirement, especially, in lieu of the fact that following questions were covered with the short version of my answer.

4 years ago

check_circle

Verified Customer

star star star star star

Mary Ann Moreno

Signing up for the service was very easy - the monitor arrived quickly and it has been very easy to take care of and wear. It gives me great peace of mind to know someone is with me 24/7. Thank you.

4 years ago

check_circle

Verified Customer

star star star star star

Chris Biggs

I fell in the shower the other day and could not get up. I used my Guardian watch to get help and timed it how long it too. 5 minutes later I had 4 firemen in my bathroom helping me back into my wheelchair. The system works!

4 years ago

check_circle

Verified Customer

star star star star star

Karen Ernst

The customer service was excellent right from the first phone call . After reviewing all options we picked one that is exactly what we were looking for. Easy set up and easy billing helped to make this an easy choice

4 years ago

check_circle

Verified Customer

star star star star star_border

Beverly Rio Vista, CA

Because of distance or location the company warrened me it might not reach. I just tested it and it worked. One time it was fine the other time they couldn't hear me. It would be nice if they made the instructions a little clearer.

4 years ago

check_circle

Verified Customer

star star star star star

Andrea New Haven, MI

It's right around my neck in case there's an emergency. When I tested it it went really well. They were prompt, precise and right on time. It's good if you have scary symptoms and no ones around not just for the elderly.

4 years ago

check_circle

Verified Customer

star star star star star

Patricia

When I first got it it went off when we were setting it up and the people were very very nice and helpful. I'm wearing the necklace one. The watch I had but it doesn't stay in the band very well.

4 years ago

check_circle

Verified Customer

star star star star star

anonymous Springfield, MO

It was too long for me and the thing went off. They answered right away. It scared me at first. The guy on the phone told me it was too low for me so my grandson tied it higher. It is a little heavy.

4 years ago

check_circle

Verified Customer

star star star star star

Virgie Jackson, MS

My mother wears it. It's very convenient. She likes the watch better then the pendant. They've been very nice and kind and very patient and they walk through everything with step by step directions which makes it very easy.

4 years ago

check_circle

Verified Customer

star star star star star

Virginia Stafford, VA

We've had positive experiences so far. It worked perfectly when we used it. It alerted me as well as the dispatcher. My wife wears it everyday. It works everywhere she goes as far as I can tell.

4 years ago

check_circle

Verified Customer

star star star star star

Valerie Patchogue, NY

I can wear it anywhere, any place. I can go to the store or walking and I feel very comfortable. The testing was fabulous. Everyone that I talked to was very courteous and knowledgeable.

4 years ago

check_circle

Verified Customer

star star star star star

Sue Ann Drexel Hill, PA

There's 24/7 service, it's waterproof and covers a large area. They were very helpful as far as getting back to me, answering all my questions, following up. They delivered it quickly and it was fairly easy to set up.

4 years ago

check_circle

Verified Customer

star star star star star

Max Waldorf, MD

I have both the watch and the pendant and I like everything about it. When I did testing very good operators came on. Their customer support is real good everything is handled in a professional way.

4 years ago

check_circle

Verified Customer

star star star star star

Heather Wrightsville, PA

Medical Guardian has worked well for us. There have been no issues as of now and we've tested it two times and used it one time when my aunt got stuck in the bathroom. It all works well.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Grants Pass, OR

You just push the button and somebody answers. I wish I had it before because there was a time I was on the floor for three hours waiting for somebody to come and get me. It is nice knowing I have it.

4 years ago

check_circle

Verified Customer

star star star star star_border

John Fort Wayne, IN

I got to used to the size and it really doesn't bother me having it hang around my neck. Somebody answered within a few seconds when I tested it. The person was real nice and talked to me about a few things about the device. It gives me peace of mind knowing that someone is there if I fall to help.

4 years ago

check_circle

Verified Customer

star star star star star

Robert Pittsburgh, PA

Medical Guardian is easy to use. It's simple, that is what I like about it. When we first got it, we tested the device according to the instructions and it all went well. It all functions well so there are no problems.

4 years ago

check_circle

Verified Customer

star star star star star

Rosemary hogan

At the time that I decided that I needed a device such as this I knew absolutely nothing about them and I spent hours upon hours researching many companies and medical Guardian is the one that I decided was the best

4 years ago

check_circle

Verified Customer

star star star star star

Anna Joyce Holtsinger / Tammy Peterson

Every time my mother has accidentally hit her button, they have always responded and were very courteous and nice, and sent someone out once as they could reach no contacts. This gives so much peace of mind to our family.

4 years ago

check_circle

Verified Customer

star star star star star_border

Dori McCool Tehachapi, CA

I felt a bit like I was being sold when I called to sign up for the product. It seemed important to the person helping me that I pay for a year at a time and I wasn't prepared to do that I needed to try the product out first.

4 years ago

check_circle

Verified Customer

star star star star star_border

Czechmate53

I find the necklace a bit obtrusive since I also have my insulin pump in the same area, I have tested the device in several parts of the country and found the service to be very helpful and accurate as to where ia was and what I needed,

4 years ago

check_circle

Verified Customer

star star star star star

Janice Clark

Purchased for my mother. She mistakenly push her pendant by mistake. The response from your service was immediate. It was a good feeling that someone called her in just a mater of seconds. Thank you.

4 years ago

check_circle

Verified Customer

star star star star star

Eileen

The set up was easy and the staff was very friendly and helpful. We have not had to utilize the service yet and I hope my mom never has to hit the button but I am confident that she is protected.

4 years ago

check_circle

Verified Customer

star star star star star

Kathy Syracuse, NY

I've only had it for a short time, but have had zero issues. Knowing I can be in contact with someone asap in case of an emergency, provides a level of peace to my life that outweighs any cost.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Callao, VA

If anything happens all I have to do is push the button. It makes me feel safe because I am here by myself. I used it one time and they came right on the line so quick, it was amazing. I recommend it to anybody.

4 years ago

check_circle

Verified Customer

star star star star star

Delores Puyallup, WA

They have called to test it and I've had no complaints, everything was functional. They have contacted me if it needs to be charged and so forth so they are there at the other end listening and doing their job.

4 years ago

check_circle

Verified Customer

star star star star star

Fran

One time they called me and had said that I had pushed the button and I said that I hadn't and I don't know how it had been pushed, but if I had pushed it, they were right there.

4 years ago

check_circle

Verified Customer

star star star star star

Nadine Davenport, FL

It works well. I used it just a week and a half ago and I had an instant response and they got me help immediately. The response is very impressive. Other than bulkiness I'm very very pleased.

4 years ago

check_circle

Verified Customer

star star star star star

Mary

So far so good. I like knowing that my mom is okay and they can call me for help when she falls down. They were very courteous and polite when we were signing up and when we tested it I got the call almost immediately.

4 years ago

check_circle

Verified Customer

star star star star star

Edna Yuma, AZ

It gives me the feeling of having someone with me at all times. They have been very helpful they were so nice when I tested it. They told me to know they were here for me all the time.

4 years ago

check_circle

Verified Customer

star star star star star

Linda Murrells Inlet, SC

I pushed the button a couple of times and the response was very quick. They were very nice on the phone about it. They're very quick and just very pleasant to talk to on the phone.

4 years ago

check_circle

Verified Customer

star star star star star

Ella Center, TX

Medical Guardian is a great company. Great customer service. I can't remember the girl's name but she was real real good. The whole process was easy. They helped us out to get everything set up.

4 years ago

check_circle

Verified Customer

star star star star star

Lisa Mesa, AZ

Responsive when I called customer support. They knew me and it was fine. I like that I can wear it in the shower but I don't like that is so big and doesn't look like jewelry or something more attractive.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous Ranchester, WY

I feel a lot more secure with it, I feel able to move around because I know I've got the necklace and bracelet and I can go outside. It was fine when I tested it. They answered right away.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous

My children feel better now that I have medical guardian and I feel safer with it. It is very reliable, I tested it right after I received it. The customer service people are very nice.

4 years ago

check_circle

Verified Customer

star star star star star_border

Edith Memphis, TN

Very happy. It belongs to my mother and it makes me feel more comfortable knowing that she has something as simple as a button to push for help. She has tested it and it went well. The only thing was I had a difficulty getting the price set up in the beginning.

4 years ago

check_circle

Verified Customer

star star star star star

Jose

Everything is working good so far. The customer support is very good and polite. You don't have to call 911 through your phone, they do everything for you. The service is great.

4 years ago

check_circle

Verified Customer

star star star star star

Virginia

I especially enjoy the rest button because it is waterproof and I can wear it to bed. I had another company that had a necklace and I would toss and turn and it would go off so that is a big plus.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous McDonough, GA

Medical Guardian's device is a little heavy to wear around my neck but I can click to my waist and that makes it better. When I push the button, somebody calls and asks me if anything is wrong, that is nice.

4 years ago

check_circle

Verified Customer

star star star star star_border

Kowana Capagli

I have only used this devise for a month and I already had a false signal sent when it was in my purse... I bumped it and it sent a signal... I'm thinking the button you would push in a emergency is very sensitive.. I wish you had to push it harder or the button could be set lower... I was very impressed in how quickly someone responded

4 years ago

check_circle

Verified Customer

star star star star star_border

Victoria Stover

Easy to accidentally hit the button. I accidentally hit the button in a parking lot, I had my arms full. The wristband is made of silicone, kind of like rubber. Not real comfortable. I opted to wear the lanyard. It''s a little bulky and obvious.

4 years ago

check_circle

Verified Customer

star star star star star

Dr Angel M Kelly-Shelby, FNPC for Frank F Shelby

Thorough coverage for all appointments, home, erranding, and local travel pushing the button brought immediate pertinent assessment and assistance : other companies catching on but Medical Guardian is No 1

4 years ago

check_circle

Verified Customer

star star star star star

Leonard Halleyt Richmond, VA

It was extremely easy to purchase, came right away, extremely easy to set up!! Fortunately, I have not had to use it yet, but feel very confident it will save my life if needed.

4 years ago

check_circle

Verified Customer

star star star star star

Tom Borrego Wichita, KS

While my father has yet to use the service, I did do the "test option" and was impressed with the operator. I was also informed that the battery was low. Feeling confident that we picked a quality service!

4 years ago

check_circle

Verified Customer

star star star star star

Sarah Heartt Santa Fe, NM

Once we realized that we needed Medical Guardian for my mom, we needed the service and the equipment in a big hurry. Our Medical Guardian sales rep was informative, thorough, and helped us get set up very quickly.

4 years ago

check_circle

Verified Customer

star star star star star

Judy

I like Medical Guardian because I feel safe when I have it around my neck because I'm home alone a lot. Customer service listened to what I said and answered me correctly. I have already recommended it to quite a few people.

4 years ago

check_circle

Verified Customer

star star star star star

Anonymous

I like that it gives me a peace of mind knowing that I can push that button and get help. That's just wonderful. I've already talked to quite a few people about it and told them that I really appreciate it.

4 years ago

check_circle

Verified Customer

star star star star star_border

Robert

I like that it is waterproof and can be easily worn around my neck. I once set off the device accidentally and the individuals on my list were called very quickly. I appreciated that. I find the wrist device to be completely useless but the lanyard and button is very helpful and I use it all the time.

4 years ago