Medical Guardian has been an authority in fall detection since they opened their doors in 2005. The in-home medical alert company offers medical alert systems for those who may need emergency services on the go as well as at home. Its medical alert packages have top-rated accessories, including its lockboxes and fall detection pendants that are compatible with the in-home systems and medical alert devices with GPS functionality. The company also has CSAA certified monitoring centers that are open 24 hours a day, 7 days a week and work to keep your loved ones safe.

 

Currently, Medical Guardian is considered one of the best medical alert companies in the medical alert device industry. Medical Guardian has low monthly monitoring rates ranging from $29.95–$49.95, and the company does not charge any activation or equipment fees**. Read Medical Guardian reviews below to see what consumers have to say about the medical alert company. 

Medical Guardian Promo

**Free equipment offer does not include the Freedom Guardian system.

Click here to go straight to Medical Guardian reviews.

The Good

  • Medical Guardian Cost
  • Systems
  • Automatic Fall Detection
  • No Long-Term Contracts
  • Lifetime Warranty
  • 1,300-Foot Range from Base Station
  • 120-Hour Battery Life
  • Customer Service
  • CSAA Five Diamond Certified 24/7 Monitoring
  • The Freedom Guardian Medical Alert Watch

Medical Guardian members get alert equipment free of charge**, with no setup fees or long-term contracts. The systems are backed by a Lifetime Warranty and include access to their 24/7 monitoring centers in the event of an emergency.

The Medical Guardian monitoring centers provide bilingual support available for those who cannot speak English. Medical Guardian also includes medical alert services to Canada.

Medical Guardian Cost

Depending on the package, Medical Guardian charges between $29.95 and $49.95 for round-the-clock monitoring and emergency dispatch services. In addition to low monthly monitoring fees, there are no activation or equipment fees associated with setting up the account.

Medical Guardian offers lower monitoring fees with more extensive features and equipment compared to its competitors, making the company one of the most quality and affordable medical alert options in the industry.

New 2019 Medical Guardian Deals

As of January 1, 2019, Medical Guardian is offering a new batch of deals. The medical alert company wanted to offer its customers more diverse billing cycles and offers. Medical Guardian's top-notch service combined with these exciting new offers and new billing cycle continues to set Medical Guardian apart from the competition.

NEW Medical Guardian Offer Details Are as Follows:

  • Monthly — No Add-Ons
  • Semi-Annual — Free Ground Shipping & Free Lockbox 
  • Annual — 1 Month Free, Free 2nd button, Free Lockbox, Free Ground Shipping

Special Offers

If you sign up now, Medical Guardian is offering free activation, free equipment**, and free shipping at checkout. This means you don't have to pay any upfront fees for your medical alert system.

Systems

Every Medical Guardian medical alert system is identical in that they have a base station, a wearable emergency button, and provide two-way communication. Each system also has a backup battery that has a battery life of at least 24 hours. However, systems like the Mobile Guardian device operate on a cellular network that allows you to take the alert button and miniature base station anywhere.

Systems like the basic Classic Guardian operate on a landline connection and have an alert button that can be worn as a wristband or pendant. When the emergency button is activated, you're immediately put in contact with a representative at Medical Guardian's certified monitoring center. Here's a breakdown of each offered system:

Classic Guardian

This plan starts at $0.97 per day. 

The Classic Guardian is the lowest priced package Medical Guardian offers. The medical alert system is meant to keep you safe in and around your home with a 1,300 range. The system connects to your landline phone and the medical alert device is a wearable waterproof button. The system includes a built-in speaker with two-way communication and power outage protection with a 32-hour backup battery.

Home Guardian

This plan starts at $1.12 per day. 

The Home Guardian is a wireless medical alert system that does not require a phone landline. The system works with a nationwide cellular network that gives you access to Medical Guardian's 24/7 monitoring center at any time. The system comes with a wearable medical alert button, which has a 600-foot range from the base station.

Family Guardian

This plan starts at $2.58 per day. 

The Family Guardian is meant to combine medical alert systems with activity monitoring. With three, in-home safety sensors, The Family Guardian keeps track of activity in the home each day. This is great for family members who want to check on their loved ones. The Family Guardian also comes with a mobile app that you can enable to send you instant notifications to your email or smartphone when one of the safety sensors detects a difference in your loved one's routine or when the help button is triggered. The Family Guardian includes a 1,300-foot range from the base station.

Mobile Guardian

This plan starts at $1.61 per day. 

The Mobile Guardian is a portable mobile medical alert system that functions on built-in GPS technology. This enables customers to use their medical alert devices outside of their home. The device includes a wearable button that has a 350-foot range from the device. The system has location tracking and two-way communication with an adjustable volume speaker.

Active Guardian

This plan starts at $1.28 per day. 

The Active Guardian is a portable medical alert system with built-in GPS and Wi-Fi technology. You can use this system at home or on-the-go since it functions on AT&T's cellular network. The system includes a wearable medical alert button, two-way communication, and location tracking with GPS.

Freedom Guardian

This plan starts at $1.45 per day. 

The Freedom Guardian is the only package that does not include free equipment. Because it is an advanced smartwatch, the Freedom Guardian requires a one-time equipment fee of $99. You can find more information regarding the smartwatch capabilities below under the section "The Freedom Guardian Medical Alert Watch."

Emergency Alert Accessories

In addition to a variety of package offerings, Medical Guardian also has accessories you can add to your plan for a small fee. Prices for each product vary, but here is a list of the offered accessories:

  • Additional medical alert button
  • Fall alert pendant
  • Wall-Mounted button
  • Voice-Activated wall button
  • Lockbox
  • Protection Plan

Automatic Fall Detection

Every Medical Guardian alert system offers fall detection except for the Mobile Guardian system. Fall detection pendants are equipped with a sensor that is triggered any time a fall occurs, which then immediately sends a signal to Medical Guardian's monitoring center informing them of the emergency. 

No Long-Term Contracts

Members may cancel their Medical Guardian services at any point without charge. As opposed to companies such as Life Alert, you won't be locked into any long-term contracts with the expectation of buying out. This allows customers to try out Medical Guardian to see if it is the right medical alert provider for them. 

Lifetime Warranty

Medical Guardian offers a lifetime warranty on all its products. If for some reason the equipment is damaged or malfunctions, Medical Guardian will replace it free of charge. Having free equipment and a lifetime warranty on all products ensures money for equipment never has to come out of the customer's pocket. 

CSAA Five Diamond Certified 24/7 Monitoring

100% of Medical Guardian's central station monitoring center operators are certified and committed to CSAA's five points of excellence. This can provide peace of mind to medical alert owners knowing they can rely on Medical Guardian's services. Medical Guardian is also UL Listed, FM approved, and ESA Security certified. 

Service monitoring is 24/7, and Medical Guardian's fall detection can detect a fall without any action from the individual, so you don't need to worry about calling for help, as your device will do so on its own. Every system also offers two-way communication so in the case of an emergency, you can talk directly to Medical Guardian's monitoring center that is available 24/7. 

1,300-Foot Range from Base Station

Medical Guardian's home-based medical alert system has a 1,300-foot range. This is a much larger range than most medical alert providers out there who only offer closer to 600–1,000 feet of coverage from the base station. Medical Guardian's long range gives medical alert users more freedom in how far they can travel away from the base station while still having full coverage in case of a fall or another emergency. 

120-Hour Battery Life

 

Medical Guardian's medical alert devices have a 120-hour battery life, which is one of the longest in the industry. Many medical alert companies have medical alert systems that only have 24-hour battery lives and need to be charged every night, which can be a pain if you want to wear the medical alert device while you sleep. Having a longer battery life ensures you have more coverage with less difficutly. 

Customer Service

Medical Guardian has customer service representatives waiting to assist you whether you have questions about ordering equipment or if you are experiencing difficulty operating the system. Members have the ability to order online or by calling in, and there is an online support team prepared to answer any questions.

Review Icon

Customer Review: Larry from Red Bluff, CA

". . .The customer service representatives were caring people who wanted to make sure I was protected. They want 110 percent satisfaction."

The Freedom Guardian Medical Alert Watch

Medical Guardian has a new high-tech medical alert device that is a smartwatch for seniors called The Freedom Guardian. This new medical alert watch is designed to be sleek and convenient to wear every day. The Freedom Guardian doesn't need a base unit to connect to, and you can wear it with you anywhere you go.

Caregivers or family members can download the Companion mobile app to communicate with Freedom Guardian wearers at any time as well as track their current location.

The Freedom Guardian has various features to aid your health and safety as well as additional perks. Here are a few of the Freedom Guardian features to be aware of:

  • Emergency Alerts — Use the smartwatch to call for help at any time and anywhere.
  • Reminders — Set the smartwatch to give you calendar alerts and reminders about taking your medicine, drinking water, and visiting the doctor.
  • Activity Tracking — Track steps and monitor your activity to make sure you are staying active regularly.
  • Messaging and Audible Features — Stay in touch with your loved ones through text-to-speech messaging.
  • Weather Monitoring — Retrieve the daily weather forecast.
  • Touchscreen — The watch is a touch screen and was built to be simple to use for seniors. It also has oversized icons to improve ease of use. 
  • Battery — The Freedom Guardian battery life lasts up to two days and can be fully charged in 1.5 hours.
  • GPS Tracking — The smartwatch is GPS enabled. This way, you always know where the wearer's location is and you will be able to find the watch if you ever misplace it.

Disclaimer:

**Free equipment offer does not include the Freedom Guardian system.

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The Bad

  • No Combo Package

No Combo Package

While Medical Guardian does offer some of the best equipment and services in the industry, there are still some aspects of their service that require additional attention prior to purchasing. Medical Guardian does not offer an emergency device combo package at this time. This means that consumers will not be able to group multiple items together to receive a discounted rate.

The Bottom Line

Medical Guardian has proven to be an industry-leading medical alert service with its monitoring services, emergency support, quality products, and affordable service. The company's In-Home, GPS, and Automatic Fall-Detection features can be added on an individual basis to help keep your loved ones safe.

The company offers some of the best technology on the market at an affordable rate, along with a quick response time to emergency responders. Medical Guardian's CSAA Five Diamond certification also shows its standing and commitment to excellent customer service.

Medical Guardian has clearly established itself as the best company in the medical alert system industry. Read Medical Guardian reviews below to see what current and past customers have to say about Medical Guardian's services and emergency response units.

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Call our recommended rep over at Medical Guardian below.

1-(844) 684-0448

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Medical Guardian Frequently Asked Questions

How does Medical Guardian’s price compare to other medical alert providers?

Medical guardian offers more for less when compared to other medical alert companies. Its monthly monitoring price is on the lower end and is flexible based on the package you select. Medical Guardian also doesn’t have any hidden fees or long-term contracts like some other providers do.

What is Medical Guardian’s cancellation policy?

You can cancel Medical Guardian’s services at any time without penalty. No cancellation fees apply, and Medical Guardian will prorate refunds if you have months of unused service.

Does Medical Guardian offer a protection plan?

Yes, Medical Guardian offers a Protection Plan that covers loss, theft, and any damages that may occur to your medical alert equipment

Can you purchase spousal medical alert monitoring through Medical Guardian?

Yes, if you purchase a second pendant with the Classic Guardian or the Home Guardian medical alert system, Medical Guardian will monitor the alert device for free, giving your spouse free medical alert monitoring.

Does Medical Guardian offer automatic fall detection?

Yes, Medical Guardian is a leader in fall detection technology and offers a fall alert pendant as part of your medical alert package or as an add-on option.

Are Medical Guardian’s medical alert devices waterproof?

Yes, Medical Guardian’s alert pendants are waterproof, so you can wear them in fall-prone areas, such as in the shower. However, The Freedom Guardian medical alert watch is not waterproof.

Is there a limit to how many times I can press Medical Guardian’s emergency button?

No, you can press your medical alert button and request help as many times as you need.

Can I trust Medical Guardian’s monitoring center?

Yes, Medical Guardian’s monitoring center is Five Diamond Certified and is equipped with trained emergency professionals. The monitoring center also has a triple-redundant backup system in case of power outages.

Are Medical Guardian’s monitoring services U.S.-Based?

Yes, Medical Guardian and its monitoring center are completely U.S.-based, which ensures you won’t experience language barriers when contacting the company or its emergency services. 

Medical Guardian also has translation services, so if you don’t speak English or Spanish, Medical Guardian will still be able to assist you with ease. 

How is Medical Guardian’s medical alert service different than calling 9-1-1?

In emergencies, you don’t always have access to a phone. Having a medical alert system means you can request help at any time with the press of a button. Also, if you experience a fall, you likely won’t be able to reach a phone, so having a fall detection or regular medical alert pendant enables you to call for help. 

Medical alert services also make sure emergency responders have the necessary information they need to best assist you—information you may be unable to provide in an emergency situation. Medical Guardian’s monitoring center will keep your information on file and give emergency responders the details they need, including your exact location, your preferred hospital, any medications you’re taking, medical conditions you may have, etc. 

Also, if it’s a non-emergency situation, Medical Guardian’s monitoring center can contact your listed caregiver to assist you rather than emergency responders.

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User Reviews

Star Rating

4.5
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11,012 Reviews

Review Breakdown

5 star
69%
4 star
19%
3 star
6%
2 star
3%
1 star
4%

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Vivian Green

August 17th, 2015 Anderson, SC

The gentleman was kind, considerate, informative and courteous. He was not pushy like so many. Good representation. Vivian

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Sonia Hicklin

August 14th, 2015 TN

Just want to thank you . I have use your sister company before and everything was great .. Looking forward for this system to help the friend I'm getting it for .. Thanks again ..

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Patricia Wood

August 13th, 2015 Washington, DC

I liked the quick service and easy set up of this device. I also liked that it can be used inside as well as outside. Thank you for the bracelet and the necklace that I can try both.

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Rosa Leal

August 12th, 2015 Corpus Christi, TX

A representative for Medical Guardian called immediately after I sent the request for a brochure. The representative was very through. He repeated the information I was giving him to make sure it was correct. He was very informative, calm and patient.

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nancy elkington

August 12th, 2015 IL

I feel as if I was offered exactly what I want and need. All questions were answered clearly by a very thorough rep for this company. I am anxious to receive this in the mail. Thank you kindly, Nancy

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Bill

August 10th, 2015 Decatur, AL

Great experience!

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John Beltz

August 10th, 2015 Spring, TX

Great service. Great product.

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karen antoine

August 10th, 2015 Melbourne, FL

Rob was very helpful and spent a lot of time with me due to my many questions, and the situation with my mom as she is a "snowbird" living in two different places during the year. After we finished with the order, I did have a couple more questions, and called leaving him a message. He promptly called me back even after leaving work, and the next morning, he had already gotten the answers to my questions, and called me to pass on the information. Thank you, Rob, for your professionalism., and your going beyond the call. I look forward to the peace of mind of knowing my mom is safer now when she is alone.

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joyce thompson

August 7th, 2015 Braddock, PA

Just received unit yesterday. Charge should be complete now. Will feel so much safer when I'm out of the house on my own.

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Ana Maria Gonzalez Rodriguez

August 7th, 2015 Quincy, MA

Excellent and plolite service! Everything was wxplained to me in clear and professional language.

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Jane Chase

August 7th, 2015 Austin, TX

The "bracelet' is very big for me but I can take it with me. The Terms & Conditions are not simple.

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David Kamin

August 7th, 2015 Lake Worth, FL

Salesman was able to answer all my question very well. All options were given and he appeared sincere in helping choose the best fit for my family.

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Diana Naught

August 6th, 2015 Independence, MO

I called to order my system and spoke with Ed, he was very nice and knew all about the system!

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Joe Malin

August 6th, 2015 San Francisco, CA

Great service and easy setup. The most difficult part is trying to decide who I should use as contacts!

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betty mckenzie

August 6th, 2015 Austin, TX

Could not be more pleased with the personalable and helpful manner Chris exhibited in answering all questions. His expertise in handling my order to assure my specific needs were met reassured me future experiences with Medical Guardian would be equally pleasant and professional.

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Graciela Pelaez

August 5th, 2015 Charlottesville, VA

I ordered the unit "second day air" and it is being sent by regular mail. Called back to complain but was told there was nothing that could be done but was given an apology.

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Rudy Nyhoff

August 5th, 2015 Wilmington, DE

Very pleased with the contact and the online reviews of this product and looking forward to its use in my home for my mother.

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Valerie

August 5th, 2015 Bismarck, ND

I am excited to get the equipment. Should be today! The company sounds awesome so far!!

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Cathy Gaeta

August 4th, 2015 Waco, TX

I called for my parents and Jessica went above and beyond quality customer service. This is a difficult time with aging parents and trying to make the best decisions for them. However Jessica made me feel comfortable and she was very knowledgeable about your product. We are anxious to receive it. Thanks again Jessica!

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Norman montgomery

August 4th, 2015 Mountain View, CA

So far so good. Easy to get going.

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Corina Canon

August 4th, 2015 Westminster, MD

My customer service representative was extremely helpful and made the experience very pleasant and easy. I am grateful for his help!

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Debra

August 3rd, 2015 Mesa, AZ

I searched and evaluated several medical alert devices for my 83 year young Dad. Dad lives in a Veterans home in California and to continue his independent living, the Home and Hospice required him to wear a medical alert device. They said we needed to have a land line installed in his room for the device to work.... Well Dad is still able to get out and about so I was more concerned when he was out of his room than inside, so when I discovered Guardian Medical (#1 rated with Consumer Reports for 2015) had a mobile device (no land line required) and it included GPS tracking I was delighted! I shared my findings with the VA and Hospice and although they were pleased to know a mobile device existed they could not cover the cost because they did not have a contract with Guardian Medical!! The comfort knowing Dad would be able to maintain his independence with the Guardian mobile medical alert device was well worth our paying the low monthly fee for service; the equipment and shipping was totally FREE! We are excitedly awaiting the arrival of Dad's electronic leash that will allow him to keep his dignity and maintain his independence in and out of his home and provide us a level of comfort. Thank you Medical Guardian, Debra & Dad

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Velma Sisneros

August 3rd, 2015 Salt Lake City, UT

I don't know what to say, just that Vince was so caring, and I think he wanted me to have a better deal that was going to be good for me, that I could afford. I don't know, all I know is he did a great job for me, thank you.

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Roger Putnam

August 3rd, 2015 Sun City, AZ

great experience. it is my hope to never have to use your service but if I do I am sure it will be the best.

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Diane

August 3rd, 2015 Washington, DC

Excellent service, clear instructions! Very personable people!

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Sandra Walden

August 3rd, 2015 Owings, MD

Very professional and helpful. Questions were answered quickly. Would recommend to friends.

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Norbert Wheeler

August 3rd, 2015 Estero, FL

Salesperson "Michael" was very knowledgeable and helpful. It was a pleasure working with him.

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Gayle

August 3rd, 2015 Sacramento, CA

Well, it's hard to rate a service that doesn't show up. I purchased the Premium service on Tuesday 7/28, paid for a year in advance, and paid for the expediated delivery, expecting the device to arrive by Friday. I checked the FedEx tracking at 4:30pm only to learn that Guardian CANCELED the shipment at 3pm. I called to find out why. After talking to the phone operator and his supervisor, there was no answer why it was canceled. I was told it will arrive on Tuesday.. a full week later.. and after I leave on a business trip for which I wanted the service in the first place. And, while this message asking me to rate your service came on Wednesday, apparently well before the device failed to be shipped, I got NO courtesy notice from Guardian that there was any shipping issue. I found that out from Fed-Ex. Now, mind you, my credit card was charged just the same. $549.00 If this is how the service starts, I am not confident that the service will be satisfactory. NOT HAPPY and now also stressed as I bought the service for my 85 year old mother, to give us both peace of mind while I have to be out of town. Guardian can say it's sorry all it wants. Again.. not happy with Guardian and I will share this with Facebook and Twitter.

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Sidney Grant

August 3rd, 2015 Sacramento, CA

Good service.

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Wayne Admire

August 3rd, 2015 Sioux City, IA

I was treated very well and got the information I wanted. The man that talked with me treated me with respect and gave me all the informaton I needed.

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Mark Bento

August 3rd, 2015 New Bedford, MA

The girl I spoke with Keri was great we talk three times before I went with your company she new what she was talking about and if she did not have the answer to my question she found it out. FEDEX on the other hand as your shipping service is crap pay for overnight to get this in hand to give it to my mom and as of 438 EST still not here this by 8 pm crap is just that crap, if you had used UPS and not FEDEX it would have been at my home by 12 pm 2 pm the latest

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Sharon Jensen

August 3rd, 2015 Lady Lake, FL

Ed was very knowledgeable and professional . He gave us all our answers and we did decide to move forward to have our mother protected.

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Marian Red

July 31st, 2015 Arlington, TX

The phone conversation was great. All my questions were answered. Making the decision to go with this company was an easy one.

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Lois Taylor

July 30th, 2015 Fayetteville, NC

I ordered online for the sake of convenience.

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Rosemary

July 30th, 2015 Memphis, TN

Very helpful person to facilitate the purchase of the system - Took longer to be delivered that originally expected. Set up was easy - my mother is hard of hearing so she has some difficulties with understanding the person speaking to her from the monitor. The call button seems to be kind of sensitive for my mother and she has had several false calls. We are still working on that. Mother is afraid that she will accidentally press the call button and will have emergency people in her bedroom at night before she realizes she has called for someone. Are happy to have this service but still waiting to see if it will work well for us.

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Robin Gilbert

July 30th, 2015 Kennesaw, GA

ordering was easy

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marjorie impell

July 30th, 2015 Belvidere, NJ

Tracy was very informative about the unit and use. She was friendly, supportive and offered her help for future questions. I feel very good about the entire transaction.

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Barbara J.Tate

July 30th, 2015 Corona, CA

I was very pleased with the person that I was talking too he was very helpful and made sure I was given the information that I needed so much so I purchased the system for my father I would very much tell anyone that I know who is looking for this kind of service.

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Erin

July 29th, 2015 Goodman, MS

Everyone I spoke to was very knowledgeable about your product. I purchased it for my mother who is elderly and lives alone. We have not received the unit as of yet, but anticipate that it will give her and the family peace of mind. I purchased the pendant with the fall alert option. In looking at prices, I think your price was competitive, but wish we could have gotten a lower price than $40+ per month.

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Ransom Weber

July 28th, 2015 Yucaipa, CA

Before purchasing a home alert system for my wife, I was going to contact a minimum of 3 vendors. I first contacted Medical Guardian and and after getting in touch with Mike who was professional and outstanding in explaining the system and in answering all of my questions and concerns, I decided there was no need to contact any other supplier! purchasee comonies;I

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Ruza Manojlovic

July 28th, 2015

I called for my mom, as I was concerned about her living on her own and being without help if something happened to her, Michael was very professional, was able to answer all my questions and took his time while answering those questions. I would recommend Medical Guardian to my friends or anyone else who is concerned about their loved ones,.

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Debbie Ballinger

July 28th, 2015 West Columbia, SC

When I first chatted with a rep online, he told me that it was required to come up with the quarterly premium upfront because they were giving me $400 of equipment. When I told him there was no way I had that upfront, he offered to set me up on monthly plan. When I called back to order, he told me there was a shipping fee. I told him no, I would just order online where shipping was free. (I also knew that online I could order with just the monthly plan). When I told him I would just order it online to get free shipping, that i had only called him back to give him a chance at commission if he got any, he agreed to not charge me for shipping. However, having had two lies told to me, I almost didn't deal with your company thinking it was disreputable. Only the good reviews I had seen prompted me to continue with my order. If I had not checked out the ordering process online, I feel this rep would have taken advantage of me.

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Kenneth L Miller

July 27th, 2015 Clinton Township, MI

Just purchased it yesterday. Service good so far.

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Bruce Wobbe

July 27th, 2015 San Jose, CA

The biggest issue is that I never received the device and was never told there was an issue. There was an issue with payment and I did not get a notification telling me this. I went on vacation and did not have time to check or call and when I did 2 weeks had gone by. I paid for expidited shipping which in the end was pointless as I was never notified of the billing issue. I only found out when I called in to get status Bruce

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Jean Howell

July 22nd, 2015 Wentzville, MO

The young man assisting me was knowledgeable about the product and understood why I had concerns due to my owning a dog boarding kennel on my own. I go days without seeing or talking to people. This will perhaps save my life should I fall and break a bone away from a phone. I'm looking forward to seeing and learning more about the product. 90 days should be enough time.

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Cheryl

July 20th, 2015 Vienna, VA

Mike was persistent but patient with me while I struggled to convince my dad that he needed the service so someone was looking out for his well being 24/7/365. The system was easy for my dad to set up and get started. Only problem was that the lockbox promised did not arrive with the unit. My follow up email asking about it was unanswered. I am thrilled to know that someone is keeping an eye on my dad while still granting him all the freedom he wants to live his life. He can shop, do yard work, golf and drive and he can get help if needed. It gives me and my sister wonderful piece of mind. Our grandmother suffered a stroke and lay in her house 3 days before she was found. Thanks to Medical Guardian we know that fate will not befall her son.

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John McKinley

July 20th, 2015 East Lansing, MI

Jeff was my sales representative he answered all of my questions and even of other things that I didn't think to ask. This product will help my father stay at his home longer and give him the peace of mind that he is never really alone.

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Edith Davis

July 17th, 2015 Houston, TX

I am so happy with the quick response I received and quick activation. I am now wearing my wrist alarm and feel so confident with it. Thank you for you immediate response.

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VIRGINIA bRADLEY

July 16th, 2015 Huntsville, AL

Everyone I spoke with at Medical Guardian was helpful and courteous. After receiving and wearing it I will rate it further.

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Dolores F. Ovall

July 15th, 2015 Whittier, CA

July 15, 2015 I am rating this a 3 for the time being my experience in purchasing the unit was a experience here I had went on the web site looking for a medical alert for my father and I wanted the best. well Guardian caught my eye so I decided to look into it. Well come to find out I could not go any further without entering my information. Which meant phone number and name and with in seconds I have not been able to complete my research when I received a phone call. I did comment on it and than I wanted to hear more thinking ok I will listen I went to them, after his sales talk and telling me all these things I was going to get for free and he was going to send it out Fed-X and now he was ready for payment and to guarantee the order I had to pay 3 months in advance which I did and I need to sign the gurantee contract that I will receive with the package in telling me that I will have a gurantee price of 39.95 for life if I sign the life time contract. When I email George he will answer quickly. Ok now its the 15th have not gotten any thing and no money out of my account and not to mention they will be taking out money every month for payment and also is it a one time payment or is it every 3 months. So there for I am not very happy for the time being. May change after I receive the product. And also every web site on my desk top even my home page and email I have advertisement for guardian why?