Name: Medical Guardian
Rating: 4.4

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Verified Customer

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Barbara Bragg Concord, CA

My daughter decided to get this for me. I haven't had to use it but I wear it every day. I'm sure that I can depend on it if I fall.

6 years ago

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Verified Customer

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Sandra Gruver Wooster, OH

Somebody else decided to get it for me. I used it for a while but I stopped fairly recently. While I had it it gave me a little bit more security when I was out and about.

6 years ago

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Verified Customer

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Mary Westlotom Mooresville, NC

I got it mainly because of the price. I haven't had to use it except for when I test it. So far things have been good, I get good service.

6 years ago

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Karl Brandt Petaluma, CA

When I go out I take it out of the holder and put it on my pocket. It's nice knowing that I have it if I need it, but it seems to be a little expensive. I have to consistently pay for it rather than straight out buying it and since I've never use it's weird not to get some money back.

6 years ago

Reply from Medical Guardian

We thank you for the feedback Karl. With regards to your pricing, you are paying monthly monitoring fees that ensure a timely response when and if you ever need to push your button. Please don't hesitate to reply directly to this message if you have any other questions or concerns about your service!

Mar. 12th, 2018

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Verified Customer

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J. Larchmont, NY

I've never had to use it thank god, I just have it hanging from my neck in case I need it. Customer service is very attentive.

6 years ago

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Jim Arlington, VA

My son recommended I get it so I did. It's a bit inconvenient since I need to take the little unit with me whenever I go out of the condo for the thing to work.

6 years ago

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Verified Customer

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Linda Pendergast Peoria, IL

I got it as a recommendation. I haven't had to use it but I keep it around my neck every time I'm home alone. I have no complaints about it.

6 years ago

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Verified Customer

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Jingchu Li West Chester, PA

I looked up the best Medical Alerts on Google, and it popped up on the first line. I looked at others, but I chose them because of the commercials I saw. My grandpa wears the device every day, but we didn't use it yet.

6 years ago

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Verified Customer

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CharlesLaCour

I have fallen several times in the past. I feel very secure with my monitoring device and am not so worried when I have to be alone.

6 years ago

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Verified Customer

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Dee Livermore, CA

New to Med Guardian...hit button accidentally but very kind person assured me it happens a lot and wished me a good day.

6 years ago

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Susan Newark, OH

I've not needed medical assistance but operator connection has been very quick during testing and false alarms with fall button

6 years ago

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Mary

Each time I accidentally hit the button they responded, although I did not hear them speak they were able to contact my daughter Debbie

6 years ago

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Ginny Norton Springfield, MO

They had the best features for the best price. That's why I got it for my mother in law. I think the design of the button is good, it has all the features that she needs.

6 years ago

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Verified Customer

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Bill Bradley

I did an analysis and based on the findings and on my needs they were the most appropriate service. Though I wish it had the GPS system instead of being tied to a particular location.

6 years ago

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Anonymous Chicago, IL

My son got it for me. It's comfortable to wear and I haven't had any problems with it at this point. Though, I have not had to use it yet.

6 years ago

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Laura Anne Greensboro, GA

I read about them on a publication so I decided to get it. They have been available and very dependable so far. The button is easy to use too.

6 years ago

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Anonymous Butler, KY

My son picked it out for me. I haven't had to use it yet, but the thing is comfortable. So far they've done everything they're supposed to do.

6 years ago

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Betty Bruns Omaha, NE

I compared different companies and they were the ones I picked in the end. I haven't really had a chance to test it, but the device is alright. It's a handy thing to have.

6 years ago

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Verified Customer

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Danny Knowles Phoenix, AZ

I saw them advertised and decided to get it. It's a great service, so far the responses we've gotten have been very quick. I like it.

6 years ago

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Carolyn Harrison, NY

I saw an Ad on television that said they were the best service, so I got it. I've never had to use it, I just wear it. Overall I think it's good.

6 years ago

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Verified Customer

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Evelyn Hermansen Staten Island, NY

A friend recommended it to me, so I got it. I wear it every day, though I'm not really comfortable using it. It is also too expensive.

6 years ago

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Verified Customer

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Mary And Elgin, SC

From the reviews and options available, they seemed like the best choice for my parents. They've used it twice and everything has worked well.

6 years ago

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Henrietta Lee Cave Junction, OR

I just wear it every day, there's really nothing special about it. I haven't even used it, though we're having a hard time contacting customer service.

6 years ago

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Mary Barry Lebanon, PA

My daughter was the one that decided to get it. I wear it all the time but I haven't needed to call them. Overall it's good though.

6 years ago

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L.M. Meridian, ID

Our daughter did the research and came up with them as the best company out there. I've never had to use it, but I guess overall it's alright.

6 years ago

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Verified Customer

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Grace Huy Brea, CA

I have some health problems so I needed to have something like this. So far I have not had to use it, but it's there for when I need it.

6 years ago

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Verified Customer

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Lynett Molek Montrose, CO

The price was the main reason I got it. I wear it mostly when I go out since it has GPS. I feel a little more secure having it with me.

6 years ago

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Verified Customer

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Uletta Floyd Baytown, TX

I wasn't really the person that made the choice of getting it, my daughter did it. I check it once a month and they've always answered immediately.

6 years ago

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Verified Customer

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JeanFaulkner

Purchaseing the system was easy and the rep was knowledgeable and very helpful. Thankful my Mother has not had to use it!

6 years ago

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Eugene O. Davenport, FL

I was looking for something that could help me if I happened to fall down. I wanted to make sure I would be able to get help if that happened. I have the button attached to my wrist, so I just put it on and have no problems with it. It works and I can rely on it. I haven't really gotten good support from them though. It's very poor, they're always out to get more money. Billing is also very poor. Still, they're an outstanding company.

6 years ago

Reply from Medical Guardian

Eugene, thank you for reaching out. We're sorry that your experience hasn't been exactly what you expected with regards to support and billing. We would like to hear more about those particular aspects of your experience to see if we can address your concerns more fully. Would you be willing to help us locate your account so we can reach out? Any information you share in your response won't be posted to . It will only be shared directly with Medical Guardian. If you could provide us with the full name of the user and any other identifying information (i.e. address or phone number), we can look into your case more thoroughly. Thanks again for the review. Have a great day!

Feb. 28th, 2018

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Verified Customer

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JeanEllis

Operator very helpful I haven't had to use it yet but I love the peace of mind I like the neck alarm l always have it on

6 years ago

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ViolaWalters

Very helpful and friendly. Product worked as advertised, and when no longer needed, they set up a return of equipment for a refund with no fuss.

6 years ago

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B.D. Ankeny, IA

My oldest son got it for me. I haven't had it that long so I haven't had to use it. Still, the bracelet is comfortable to use.

6 years ago

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Verified Customer

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Ellen Tervort Elko, NV

My daughter bought it for me. The device is always on and I just wear the necklace when I go out. They check in with me and everything works fine.

6 years ago

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Verified Customer

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Anonymous Huntington Beach, CA

I read lots of reviews before settling on them. I haven't had to use it yet, but I know they will send me help when I need it.

6 years ago

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Jackie Reece Raymore, MO

I saw it advertised somewhere and decided to give it a try. I haven't had to use it, but so far it seems to be just fine.

6 years ago

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John Arnold Indianapolis, IN

My wife was the one that picked it out. I guess it's fine. I'm sure it works and it gives me a sense of being safe, though I've never had to use it.

6 years ago

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Verified Customer

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Alice Dicks Des Moines, IA

The button is easy to use and customer service has been real quick to answer whenever I call them. They always explain things to me very well.

6 years ago

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Verified Customer

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Patsy Farmer Roseburg, OR

My son got it for me. I've had it for a year now and I haven't had to use it. I'm sure that when I need it it'll be working just fine.

6 years ago

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Bene Clayton Buford, GA

I saw it advertised and decided to get it. I haven't had to use it yet, but they're always there if I need them. It's all perfect.

6 years ago

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Verified Customer

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Onna Lee Ames, IA

At the time I just needed a service and my daughter found this one for me. I haven't had to use it, but I've had no problems with it.

6 years ago

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Mathews Coeur d'Alene, ID

I researched on the internet and found them. I haven't had to use it since I got it, but I've gotten very good service so far.

6 years ago

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Dorothy Axtell Hemet, CA

Since it was the cheapest option out there, I went with it. It's a very convenient service and we used it when the smoke alarm went off in our house.

6 years ago

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Ruth Moses Wynnewood, PA

I got it as a gift from my son. I don't use it unless it's definitely an emergency. It does give me a feeling of safety.

6 years ago

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Howard Palen Fort Myers, FL

I just saw them online and decided to get it. I haven't used it, thank goodness, but I haven't had any problems yet. Everything seems to work.

6 years ago

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Verified Customer

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Vivian Heil Bensalem, PA

I did an internet search and got it for my mother. The button is alright. It looks ok, it's not too big, and it works fine. We had a lot of problems with customer service though. I don't think they handled our agreement properly. It has taken weeks and several phone calls and emails to try and get things straightened out and we still couldn't get things right. I even had to go to the better business bureau and only then did things get resolved. Based on that experience, I wouldn't use them again.

6 years ago

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Anonymous Baytown, TX

We got it through a reference. The button is easy to use, but we were not really told that some of the online response information is not available yet.

6 years ago

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Doris Reddington Nokomis, FL

My daughter was the one that did research on different companies. In the end we settled on this one. I haven't had to use it yet, but everything seems to be ok.

6 years ago

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Virginia Long Belton, MO

I got it since I didn't need a landline to have it. It's very easy to use the button and they are very responsive whenever I call or press it.

6 years ago

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Jean Nickum Duncansville, PA

My kids helped me pick it out to tell the truth. I wear it everyday in case I fall. I'm happy with my button. So far it has been great.

6 years ago